19044 comments found.
Hello, I love your theme. I was wondering if you could help me with a menu issue. The navigation menu on all site pages has suddenly/randomly dropped from the top of the page. You can view the site here: https://www.extrememudfest.com/ Any help would be greatly appreciated.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means that you did never bought any license of Betheme. If your client did, ask him to create an account on support forum so you can post there instead.
Thank you for understanding!
Best regards,
Muffin Group team
Hi, I’ve built all my pages with Muffin Builder a few years ago and would like to refresh them using Elementor Builder. But it seems Elementor can’t find any content on the pages. Is there a way of doing that? Thanks.
Hi,
are you looking for something that may convert Muffin Builder content to Elementor? If this is what you mean, there is nothing like that because both builders are totally different and it is technically impossible.
Best regards,
Muffin Group team
Hi,
I read in the documentation that I can change the “action button” color. Theme options – colors – content – button color/button text color. But there isn’t an option in my Theme options. I can change the css, but I want to know if there is another option to change the color.
Hey,
you can change its color in Betheme > Global > Buttons section.
Best regards,
Muffin Group team
Hi is there a discount on the second license purchase?
Hey,
we are sorry but we do not offer any discounts for BeTheme because the product is already cheap enough, considering the value for the money.
If you are planning to buy more licenses and would like to make bulk purchase, please contact with Envato through https://help.author.envato.com/hc/en-us/requests/new
Best regards,< br /> Muffin Group team
Hi, i have problem with Menu Background Color , i did change it but it still with out clolor can u help me plz
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
hello… on mobile and tablet navigation On the items that a + for dropdown, if you don’t click on the plus, they don’t dropdown. Is it possible to make the whole page name (parent link) and plus sign a clickable link? It took several times of me clicking to find out how to make it dropdown.
Hi,
at this moment, we do not have such option. Many users need menu items to be links even if they have sub-menus.
Best regards,
Muffin Group team
Hi there. Could you please tell me if you offer a header style version with center logo and split menu to the sides? Thank you
Hi,
yes, we do of course. Below, you have few links to pre-built websites with such header style set:
https://themes.muffingroup.com/be/restaurant6/https://themes.muffingroup.com/be/wine3/
https://themes.muffingroup.com/be/clinic5/
Best regards,
Muffin Group team
Great thank you, I was particularly interested on this one https://themes.muffingroup.com/be/mountainguide/ So, I can change the header style for any of your pre-built demos? Thanks
Yes, you can.
The sticky menu is over the title of my links: https://compucima.com.ec/video-vigilancia-ip-y-videoanalitica/#que-es-la-videovigilancia-ip what can I do to fix it?
Hi,
looks like you did not enabled One Page option for that page and that’s why menu is over the title.
Best regards,
Muffin Group team
Thanks! but this is a post to the blog, and One Page option is not available…what can I do?
In such case, please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Demo Cafe 3 supports Blog section?
Hi,
yes, it does of course.
Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
Best regards,
Muffin Group team
Hey, I was activating this theme in one of my sites but says is active in a old deleted site of mine http://montamovelsp.com, if the site not exist anymore, how can I deleted my licence there?
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
Hello, I waned to know how to add anchor link to another page section on betheme site. Let’s say I have 3 service in my menu and I want to link each one to a dedicated section on my service page, how do i do that ?
Hi,
all details about creating one page with links to different sections, you will find on https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ 
Best regards,
Muffin Group team
Thank you, is working only if im on the same page, but, if im on the home page, and i click to the menu ( service page ) is not working. So, im in in Home Page, and i wana select the Service 1 ( this is another page) is not working. But, if im on the Service page and i select from the menu service 1 or 2 or 3 is working.
My menu is like this Home | Service | - Service1 | - Service2 | - Service3 |
Well, i want when im on the home page, and i click on the Service 3, i want to take me there
Please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Hi,
I’m interested in purchasing your theme but I have a question. Is it possible to use elements from different demos and create my site from them? I’m particularly interested in the ones created with Elementor. I would like to use one of the demos for my site but add a few elements from the other demos.
Thanks in regards!
Hey,
sure you can. Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
Best regards,
Muffin Group team
Thanks for the answer! How does the demo import work? Do I get different pages in Wordpress that work independently from each other? I’d like to take one of the demos as my main template and then copy a few blocks from the others to it. Is it possible like that?
Regards!
Yes, it is possible. For that, you have to create an extra/additional WordPress installation (ex. under sub-domain or sub-folder) and just do the import of any pre-built website you like for tests. This is the easiest and fastest way to learn, how things were done on different demos. You can also use Import/Export button which is in the right bottom corner of Muffin Builder so you can export necessary page code and import it into another page.
Great, thanks for answering my question!
No problem
Does this template work with the “AD INSERTER” plug?
Hi,
we did never tested this add-on so can not confirm if it is compatible with Betheme or not.
Best regards,
Muffin Group team
Please optimize your theme for mobile devices. Thanks
Best, Paul Gor
Hi Paul,
The Betheme was created with the utmost care when it comes to the aspect of page speed loading. Many elements have been optimized as much as possible in WordPress.
There is many different factors that may has an impact on page speed like: heavy media (images, videos, etc.), poor hosting, internet connection between server location and your current point, etc. There are many reasons which are independent of us. Our https://support.muffingroup.com based on BeTheme is the best example that site based on WP & Betheme might be very fast. On this site, we used cache plugin and no slider plugin nor other 3rd party plugins that usually slow down page speed.
If you will navigate to https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fsupport.muffingroup.com%2F&tab=desktop you see that on desktop it’s 95/100 but on mobile 62/100 what is very good result considering that it is WP.
Therefore, we have few suggestions to speed up your site:
- cache plugins like W3 Total Cache
- Content Delivery Network Services like MaxCDN
- Static CSS
P.S. Below, we have few links to articles where you can read about page speed.
http://forum.muffingroup.com/betheme/discussion/23335/pingdom-performance-grade-100-perfect-score-for-bethemehttps://webdesign.tutsplus.com/articles/performance-test-top-10-wordpress-themes-on-themeforest--cms-29605
https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/
Best regards,
Muffin Group team
Hi, muffingroup. We mean only the mobile test, where is a mobile – 62/100. In Betheme version 15-17, this value in PageSpeed Insights was 80/100 or 89/100. In version 21 – 62/100, now mobile optimization very weak. Somehow it’s weird. When using W3 Total Cache or WP Rocket on a VPS server with 512 MB of RAM get an increase of 5-10% maximum (67/100).
Compared next themes on mobile with PageSpeed Insights : https://websitedemos.net/mountain/ – (76/100) https://the7.io/elementor-main/ – (69/100)Please, if it’s possible to speed up the mobile version of Betheme in future updates Thanks
Best regards, Paul Gor
Sure, we may consider it of course but we need to know, what should be improved exactly. Both of links you sent above has no Slider Revolution while any of our pre-built websites has as users need this slider no matter what and it does slow website a lot. Thus, would be great if you can provide specific details of what exactly should be improved for mobile.
But in mobile a very poor test results in Speed Index – 3.8 s; Time to Interactive – 7.0 s; Total Blocking Time – 390 ms;
Opportunity has a lot of errors. Tell me how You have achieved this result? What plugins did you use? Thanks
Best, Omelyan Gor
The https://themes.muffingroup.com/be/splash/ is not based on Betheme, nor even WordPress. This is custom work for splash purpose only. Thus, we did not used any plugins on that site and what you call “errors” are not errors at all. If we would do what you refer to, this site won’t look the way we wish. It is simply impossible to do whatever Google wants to achieve the design you want.
how can I transfer the license to the new domain the old domain has not been renewed and I can’t access the website of the old domain to degistered the code
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
thanks a lot for the quick response to my concerns
You are welcome!
I’m trying to update the theme from 22.0 to 22.0.2.1, but I keep getting an error saying: “An error occurred while updating Betheme: The package could not be installed. This package does not contain any files.”
Hi,
the error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look.
Notice! Please do not forget to attach your license key in the message.
For more details, please check https://support.muffingroup.com/faq/the-package-could-not-be-installed-the-package-contains-no-files-error/
Best regards,
Muffin Group team
Great, that worked. The theme was still registered on our development server. Thank you for clarifying!
You are welcome!
Hi i am new to hear if i take Regular License how many doamins can i use
Hi,
according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on Envato marketplace and not only Betheme.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
Best regards,
Muffin Group team
Hello, I need to change the font size of the button titles only in a specific page (the buttons in this page: https://aquis.it/finanziamenti/ ). How can I do it? By default it changes the font size of the buttons in the whole site
Hi,
to change font size of the button on specific page, you need to use the following custom css:
.page-id-xxx .button {
font-size: 20px !important;
}
where xxx is specific page id.
Best regards,
Muffin Group team
Page id is the specific url?
Page ID is unique number that each page or post have. You can find it in pages list, just hover over the right page and you will get the link as https://pasteboard.co/JYkF4YQ.png
Hello, i can’t download the “BeTheme Header Builder” extension. Do you have some problems with your API ?
And the “Revolution slider”. I need this one to install the pre-built website. Thank you for your help !
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, i need to remove the license from a website that doesn’t exist. Is it possible?
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
Thank you, but the deregister link is dummy. no action happening after clicking.
We’ve already checked the tool above and it does work of course. In such case, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course.
