Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28319 comments found.

When a user logs in and clicks the button on the top right (where his username is written), he goes automatically to shop, how can I change this, can you please help?

Hi,

It’s set to be redirected to the my account page by default. A plugin or custom code might have changed it. Please also check if the my account page exists among the Pages and correctly set in WooCommerce>Settings>Advanced>Page Setup.

Hello there,

I created a page called “Hizmetlerimiz” to change the portfolio pre-permalink. https://prnt.sc/12cuhac And I set it as Portfolio page. I deleted the .htaccess file and saved permalinks again and created a new .htaccess file. https://prnt.sc/12cuhp6 However, when I enter my portfolio, I get a 404 error despite the content. https://prnt.sc/12cui3u https://prnt.sc/12cukiz

I request your help.

Hello there,

I sent it there, but it didn’t come back. Now I posted it again and I hope they give me feedback.

Hello there,

I posted a ticket as you specified. However, no return was made. How can the problem be solved?

It looks like your premium support was expired. Kindly renew your support and submit a new ticket here.

Thanks for your understanding.

1) Does this theme has blogging feature? 2) Can we able to display Photos & videos portfolios? Thanks.

Hi,

Yes, you can create a Blog, display photos, videos, galleries and a portfolio with Flatsome.

Hey there, flatsome already has the ability to animate numbers as seen in the demo here: https://demos.uxthemes.com/layouts/blocks/landing-page-videographer/ See half way down on that page the 4 numbers being counted up to their final value i.e. “11,400 hours filmed”. That’s great except for that many countries don’t use a comma but a dot as separator for thousands and the comma as the decimal separator. Can we change those? What script are you using?

Hi,

I forwarded your request to our Development Team.

Ok great

Obviously a great theme, and I’m very satisfied with it.

Not sure what happened yesterday, but all of the Flatsome fonts stopped working. its just loading the default web fonts now across all my pages. I would like it to go back to the original fonts. I haven’t installed any new plugins or anything. I might have done an update to one of my plugins, but i don’t see why that would have affected anything. Do you know of any kind of quick fix for this?

tested on Chrome for Mac, and Safari for mac, and iOS iPhone

Hi,

Can you submit a support ticket here?

Please help.

134542 This is ticket number still no answer.

Hi,

I see your ticket #134542 was answered. Please check your inbox and also the spam folder.

i wrote them again, but they still did not back if we cant solve the problem today then it stays next week because you dont work weekends but this is online business we work 7/24 and we are getting error from wordpress.

The Search Form is only finding products. I want to search for posts/pages. How to do this?

Hi,

There is an option in Flatsome>Advanced>Site Search to enable posts and pages in search results.

Hi, can you help me to make the “Shipping” title becomes beside the Shipping options like in this picture: I wanna to be like this: https://drive.google.com/file/d/1RoQrr8uw0nmBN6C1Q9xcPU1OES2vBuqB/view?usp=sharing

Flatsome Cart Shipping now looks like this (the “Shipping” title appear above the shipping options, I don’t want to be like this): https://drive.google.com/file/d/1dM4sdJBN6BCec_HIdg1JwL02KM5pPUaK/view?usp=sharing

thank you in advance

Hi,

That field is generated separately for single and multiple shipping options by WooCommerce. It’s not about Flatsome.

I am experiencing an issue but your support is really pathetic they are not responding to my query. I think I made a biggest mistake to buy this theme.

Hi,

I see you submitted your ticket (#134550) yesterday. Our response time is ~2 business days, as you can see at the top of the Support tab. You’ll get an answer shortly.

do this theme override the dokan classes and use flatsome theme if yes how do I override the theme classes from dokan single store it the below code is correct

// Disable default class from theme and over ride the dokan class add_filter( ‘body_class’,’my_body_classes’ ); function my_body_classes( $classes ) { if(dokan_is_store_page()) { $classes[] = ‘dokan-store’; return $classes; } }

Hi,

Can you submit a support ticket here?

How can I have an image or image bo, when mouse over, appears some text, likes here: https://www.teamviewer.com/en/

Hi,

Can you submit a support ticket here?

Hello, it is possible with the Flatsome theme to hide add to cart, product price for NOT registered users ONLY?

Hi,

Catalog Mode is global for now. We’ll add the “registered users only” option in one of the major releases.

In the web vitals check: accesability i get:

[aria-hidden=”true”] elements contain focusable descendents Focusable descendents within an `[aria-hidden=”true”]` element prevent those interactive elements from being available to users of assistive technologies like screen readers. Learn more. Failing Elements div.product-small.col.has-hover.product.type-product.post-3912.status-publish.instock.product_cat-zonnebril-heren.has-post-thumbnail.shipping-taxable.purchasable.product-type-variable

How can i fix this?

Hi,

Can you submit a support ticket here?

Hi there! I want to add a widget to my site to show reviews. I made the page with the UX builder, but the code provided is a Java Script code. The builder itself can read the Java Script code but it’s not “readable’’ for the final live page. I also added the code to the widgets of footer 1, but this is also not a solution. Do you have another solution that might work? Thank you!

Hi,

The only way to make a js script work in WordPress is to put it in the header or footer with “script” tags. You can add it in Flatsome>Advanced>Global Settings>Header Scripts, Footer Scripts, or by using the Code Snippets plugin.

Hi there! Thank you. This is not a generic code that should be in the header or footer. Instead, this code has to be somewhere in the page builder. Based on your answer, this is just not possible in Flatsome? There is also no workaround?

Hi there! Did you see my question above? Would love to know the possibilities! Thanks!

Hi, I am creating a new page and for the first time I am using the import pre designed layouts from the Flatsome Studio. The problem is that when I hit “import” it freezes and sticks to 0%. ¿Is this not working?

Hi,

Can you submit a support ticket here?

Hello. We are using RTL theme. I try to use masonry but it support only LTR How I set it as RTL? Thank you

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello

Does the theme supports RTL for the masonry grid? I ask in general.

Hi ! It would be so great to have the ability to filter products (UX builder / widgets) by attributes. Categories and tags are not always very adapted to needs. Do you plan to make it possible ? Thank you !

Hi,

You can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

Great, I think I’ve found the feature request asked by almost 100 people. I’ve added a vote ! ^^

Thank you ! Have a good day

Hello, How can I link to an open accordion tab?

Hi,

It’s not possible for now.

Hi, can I disable the image product (zoom) click?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Can you please open this product page on the mobile device and try to swipe by the finger the featured product image ?

https://kreativhjem.no/product/elegant-20-x-80/

Why when I swipe the image dissapear for a while and whole screan jumps up and then down ?

How to fix that behaviour ?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

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