8686 comments found.
Hi again! I saw this website build on uncode:
https://lestropiques.studio/Really like how the text box animates in as the screen scrolls:
https://www.screencast.com/t/FlfDwjq6kdMay I know how to get that layout and effect? Thanks!
Hello,
I can guess the user created rows with a height of 100% and set their background attachment as fixed ( https://undsgn.d.pr/cBBaib ). Then he just set the max-width ( https://undsgn.d.pr/fQxIV2 ), background color ( https://undsgn.d.pr/zdBQoU ) and the animation ( https://undsgn.d.pr/HfKVER ) of the columns, and a Text Module put into them. If he also has custom styles I can only recommend to take a loot at the browser inspector and check.
Best 
Hello is it possible to install only a demo? I want only the ’’Fitness Demo’’. When I look at the video tutorial, I have not imported a single page but all. And the home page consists of all the demos. But I want only one demo.
Thank u Best regards
Hi xRacer! As explained in the second part of the video you should use the “Selective Import”: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=3
Anyway, as already anticipated, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello, I have a question. Is the demo Portfolio Bureau included in demos I can import onto my website with one click? Thanks for the answer! Ondřej
Hi Ondrejselner, and thank you for the interest! Yes any layout can be imported, please find more info here: https://support.undsgn.com/hc/en-us/articles/214001065
hi, Is there a way to get rid of the search icon in the menu? I like the center split menu, but I have no use for the search icon and i’m just wondering how to remove it.
Hi Ikg21! You just need to remove from here: https://undsgn.d.pr/uKSe8K
We kindly remind you another time that if you need support there is a completely dedicated support service at your disposal: https://support.undsgn.com/hc
Hi, I’m working on Classic Studio layout. Is it possible to insert a video at the opening of the homepage? I mean a video that starts automatically in the background by not clicking on the arrow and without opening the interface with all the commands (play, pause ..)? Thank you very much!
Hi loste! Yes, you can insert a video as background of the Header Row, this is an example (even if there is an overlay level here): https://undsgn.com/uncode/homepages/classic-start-up/
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Thank you for your reply, but I see a static image… is it my problem?
If you have a regular browser, with specific extensions that block videos, here you have a video: https://undsgn.d.pr/Bz6b6Q
HI
Before buy Theme, I’m interested if it possible to remove the “filter button” on Price slider to work automatically?
Best Regards
Hi myartmarket, and thank you for interest! We are sorry but unless custom modifications this is not an option.
Hi, I have an issue with the navbar not working on my website mobile version. When I click on the hamburger icon (mobile) the navbar turns blank. On desktop works fine.
Hi dadodb1! We are sorry but we don’t have any other similar reports, and without a link to your website is really not possible to help. Please update the theme to the latest version, remove all extra plugins, and show us the link.
Thank you for your prompt reply! here’s the link to my website https://deus.agency
Hi dadodb1! Your website is not accessible, and has extra plugins installed, please fix these first: https://undsgn.d.pr/W5DBR2
Fixed. Now you can access. I deactivated the extra plugins but the issue remain. thanks for you help!
From here we cannot understand since you are still using a cache plugin that modify the original codes, anyway, it seems that a code like this can help:
@media (max-width: 959px){
.menu-overlay .overlay-menu {
z-index: 9;
}
}
It works! thank you!
Thank you for the confirmation! 
Hi,
Uncode_index (post grid) is not working well, because it’s category filtering is only looking at “post category” and not “custom post category”. So it’s actually unusable if you want to use any custom post type.
Hi hawkinsian! Thanks for pointing this out, it was never reported. I’ll pass the point to the developers who will put it in the fix/improvement list (I don’t guarantee it will be included in the next big Uncode update since it’s now in the works).
Hello team, does it support elementor, please?
Hello! No sorry Uncode is not based on Elementor, but on a custom version of WPBakery Page Builder: https://undsgn.com/uncode/frontend-editor/
Hi! How can I change the text of the privacy banner button?
Hello!,
if you mean those strings https://undsgn.d.pr/wxFwlL they are hard-coded, but translatable, so you can use a plugin to translate string or the hook gettext. Here is an example of the latter case, just put this function into the file functions.php of your child theme and edit it as you prefer:
add_filter( 'gettext', 'uncode_privacy_strings', 10, 3 );
function uncode_privacy_strings( $translated_text, $textfield, $domain ) {
switch ( $translated_text ) {
case 'I Agree' :
$translated_text = __( 'Confirm', 'uncode-privacy' );
break;
case 'Privacy Preferences' :
$translated_text = __( 'Whatever', 'uncode-privacy' );
break;
}
return $translated_text;
}
Anyway, if you need further support it is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello guys, does it support elementor ?
Hello! No sorry Uncode is not based on Elementor, but on a custom version of WPBakery Page Builder: https://undsgn.com/uncode/frontend-editor/
Hi, how does your online store theme work with dropship plugin?
Can I also use WPML and create categories?
thanks
Hi Moxter, and thank you for the interest! We are sorry but we didn’t test this specific plugin, anyway it should work as expected, in case you have problems we can offer a refund. Yes, Uncode is WPML certified: https://support.undsgn.com/hc/en-us/articles/214003905
Some of the images on my site (https://fictionpictures.com) are not showing up. When inspecting them in the browser, I noticed the value of their ‘src’ attributes is ‘(unknown).’ This is happening with the logo in the main nav. menu, a page that uses a ‘vc_gallery’ shortcode, and in other various locations. I’ve double checked, the media is present and valid, and the IDs are correct. Please advise, thank you!
My site was built by a web development company who is no longer in business and I cannot get a hold of anyone to help with this. So I don’t have access to the uncode logins or purchase codes. The web developer was called Fueled on Bacon if maybe they have an account and show the purchase code for our site. I am in a bit of a pickle and need help navigating this to get everything fixed. Currently running Uncode 1.3.2
Hi fictionpictures! This is a very old version, and you need to update to the latest version. Unfortunately, we cannot help if you don’t have the new version, and you donì’t have the Purchase Code or the logins of the account that bought the theme. Since this is a very old version of Uncode, you need to update with the Envato Market method (and you require the Envato Token first and the Purchase Code after the update): https://support.undsgn.com/hc/en-us/articles/214001205#envato-market
Okay I can do all of the above, whatever it takes, is there someone that can step me through this over the phone as I am not a web developer? So far I created a token.
When I add the token name that I created in envato market it gives the error “Additional Error Details: Failed to query total number of items in API response. Unauthorized {request_url“}”’
I think i fixed it
Hi fictionpictures, and thank you for the confirmation!
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi, does your theme support Google Analytics 4 integration or just Ga3?
Hi solveweb! Not sure if you refer to some special feature, but since at the end this is just a code you can use the Child Theme as it is done for the GA3, ex: https://support.undsgn.com/hc/en-us/articles/115005491769
Hi there. Quick question: is it possible to insert the “Portfolio Details” in a Content Block? Right now I can only choose a locked position on the page, but I would like to design my own template but still make use of the “Details”-feature.
Hi 10fingershq! There is a module if you need to create a custom portfolio pages, ex: https://undsgn.com/uncode/portfolio/centered-dynamic-contents/
Please find more info on that page: https://support.undsgn.com/hc/en-us/articles/360011223818#&gid=1&pid=20
Perfect! Thank you!
Thank you for the confirmation! 
https://ibb.co/z8dqcrb
https://www.tatescoating.com.au/
Hi socialforceau! We are sorry for this issue but we don’t have other similar reports, so it is not possible to understand the reason of this problem from here. From the site we can only see that the video doesn’t start, but this is a normal video tag. From what I video the video is not gone, but it doesn’t start for some reasons: https://undsgn.d.pr/eUYIE3 Have you tried to see if the problem is related to your caching plugin?
Hi again! I’ve added a ‘quotation’ wireframe to the page, but I have no clue where to go to change the text for the quotations:
https://www.screencast.com/t/niJsdRAz https://www.screencast.com/t/MoLvVzcLWould appreciate if you could let me know where to go to change the text? Thanks much!
Hi werkwerk! Here you are (these are the elements on the Media Gallery):
https://www.youtube.com/watch?v=2CxDfcbI9EE
https://support.undsgn.com/hc/en-us/articles/214006025
Thank you! I’ll check that out 
I have another question – I have a hard time editing the site contents because the edit boxes take forever to finish loading. Most of the time they don’t load properly and I’ll have to close it and click on the edit button again:
https://www.screencast.com/t/8id2sZpHIs this an issue with Wordpress or it’s my connection or something that my local hosting company needs to look at?
Thanks much!
This is just a simple PHP process opening a module, and you should ask your host company. By the way the Uncode Page Builder is just based on the popular WPBakery. On a normal installation it stays half of a second: https://undsgn.d.pr/8X3nih
Hello, i want to update the Theme and the provided Plugins. I have been using the theme for several months but now I am no longer able to perform updates because I get the following error message: Code invalid
Thanks for your help!
Hello,
it could be a cache issue, in this case just unregister the theme and register again, this should fix this. If that doesn’t work send us an email including your license code through the form available on this page https://themeforest.net/user/undsgn#contact and we’ll check ASAP.
Best 
Hello, I am trying to build an online store. However, I don’t have a name / domain for it yet. Is it possible to host this theme on different websites? I want to run multiple stores, is it possible to use this theme for multiple stores? Which are owned by me?
Best regards
Hi xRacer, and thank you for the interest! When you buy an item on ThemeForest you can build 1 final website with 1 purchase code (this is the same for any theme you buy): https://support.undsgn.com/hc/articles/115000880409
I mean will there be problems if I use the theme more often. I bought a theme that I can host on multiple websites without any problems. Will your theme be able to check this? For example, that I can no longer activate it on another website.
If you purchase the theme as many times as your final sites, there will be no problem. But if you purchase a single theme license and use the product multiple times on multiple end sites, you will obviously run into legal problems, if you mean this. Anyway please read the info available at this link: https://support.undsgn.com/hc/en-us/articles/115000880409
Best 
Thank u 
Thank you for the confirmation!
Purchased! 
Hi xRacer, and welcome aboard! PS: If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hey guys,
We’ve been using Uncode for a while now and completely love the theme, however, one of my clients is complaining that she has to double click on elements on mobile in order to open some pages (clicking on a product, for example). Heres a little video she sent me: https://youtu.be/EKRRICdnzXA
My developer had a look and said the following: The issue is caused by the JS function UNCODE.tapHover Can they debug it so it is not firing on elements that do not need double tap?
He’s asked me to ask you whether there is a way we can disable this double clicking so it just fires the user directly to the page they click on on the first click.
Thanks a lot Andrew
Hi MetalPotatoUK! We are sorry but the video is really not clear, here we see only a series of steps leading to the cart. Anyway, without custom modifications (e.g. remove the script on that installation), this is the only native option, since the Double Tap is used to trigger hover animations on mobile, so if the problem occurs on a Posts module you can use this option: https://undsgn.d.pr/XzV3Bn