28306 comments found.
Can someone point me in the direction a of a program to work on my install of flatsome and direct me in how to improve the speed of access and use please? The next would be working on the SEO? the ability to improve how to find it thanx
Hi,
You can join our official Facebook Community and get the opinions of our users (+28K) about that. Please don’t forget to accept the group rules of the Facebook Community if you decide to join.
Just what i need thanx
Hi, I use a plugin for an additional fee. I’m trying to move its value above the delivery information to a checkout and in cart file. I changed the location to $fee but there is a result only in the cart file. When I change review-order.php and replace it … there is no result. Would you advise me where the problem might be?
thanks in advance
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi, Can I get fullwidth header background-color in boxed layout?
Hi,
Can you submit a support ticket here?
The theme is very beautiful, I have a website that I have been working on for a year, it contains a lot of products, and I have customers. What is the correct way to install the theme with previous content that I do not want to destroy. I saw ways to install the theme on a new site. I wish to explain how to install the theme on an old site while protecting old products and pages Do you have educational links or explanations for installing your theme on an existing store that has customers and products?
Hi,
Switching to a new theme on a live site requires extra care. It may be better to work with a professional and work on a staging to see the results.
Existing products and customers should stay there even if you change theme 
Hola, que tal, tiene soporte en español? Y se pueden cambiar las opciones a Español una vez comprado el Tema, o es todo en ingles? Consulto antes de comprar! Muchas gracias !
Hi,
You can translate the theme for frontend into Spanish. But the admin dashboard (options) and our help desk support are in English.
Is it possible to show specific products by indicating taxonomies of woocommerce product attributes? You can add specific products, choose categories or filter by product tags, but I don’t see options by product attributes. Do you know how to do it?
Hi,
You can use WooCommerce [products] shortcode as guided here.
Thanks a lot. It works!
Hello. Can I change my license domain on request?
Hi,
Yes, you can.
Hello , i have aquestion , does any of these options making my website slow ?
https://prnt.sc/13vir4qHi,
None of those options slow down your website.
Hello,
We’re using sticky header, but the text color change when scrolled down.
How do we edit the text menu color of the bottom header?
Regards.
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi, I am trying to install the theme. But it showed me the following error. Why is that?!
“The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.”
Can you please resolve this?
Never mind. I’ve found what I’ve done wrong!
I uploaded the whole zipped file by mistake. 
Hi,
Thanks for letting us know you’ve found the solution 
Just FYI and visibility, i am using this theme for multiple sites. Thanks for doing the great job.
Hi,
Thank you.
You can always get support from our Help Desk by submitting a support ticket here.
Our support team will be happy to assist.
Hi! When I’m scrolling on the products archive pages I see the link is changing with pages, but the title of the page and canonical are not changing with pagination (when I’m not in infinite scroll, but with simple pagination it works). Do you have any solution for this? It’s very important for SEO.
Hi,
Please submit a support ticket here from the account where you purchased Flatsome.
I want to buy more support—but you guys are very busy. Can you just let me know if I do buy support can you help me with the following… and quickly!? I need to fix this as its important to my advertising company.
I’d like to change the sidebar width.
I also want to move the comments box above all the comments—I don’t want users to have to scroll to the bottom to leave a comment. Thank you. I will purchase NOW if I know you can assist me. Otherwise I will spend money on a custom coder to help me fix what I don’t know how to do.
Hi,
Unfortunately, theme customizations are not covered by support due to the Envato support policy.
Hello good, can I make the Header Builder in the mobile version appear in the footer statically?
Hi,
The header builder doesn’t work in that way.
buenas que tal, gracias por su pronta respuesta, Lo sé, pero me gustaría saber si existe alguna forma de hacerlo, muchas gracias : )
Hi, I am using WPC Product Bundles and I configure product bundles that can’t be changed. i.e. 4pc chair+1pcs table. In that case I get “Sale” text on sale badge. Is there a way to configure percentage for bundled products?
Hi,
Can you submit a support ticket here?
Hi, Is it compatible with dokan?
Hi,
Many Flatsome users use Dokan without any problem. You can join our official Facebook Community and get the opinions of the users use Dokan with Flatsome. Please don’t forget to accept the group rules of the Facebook Community if you decide to join.
How To Get related Products in the WooCommerce widget Sidebar? Like This:
I tried with this code in funtion.php
<?php // Add custom Theme Functions here /** * Change number of related products output */ function woo_related_products_limit() { global $product; } add_filter( ‘woocommerce_output_related_products_args’, ‘jk_related_products_args’, 20 ); function jk_related_products_args( $args ) { $args[‘posts_per_page’] = 4; // 4 related products $args[‘columns’] = 2; // arranged in 2 columns return $args; }
$args['posts_per_page'] = 6;
return $args;
But it is not working, after I click on update.
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
hi. When will Flatsome version 4 be released?
All best themes in 2021 optimize their CSS and JavaScript files so that only what is required on the page is loaded. This helps a lot to speed up the site and rank in Google.
Hi,
There is no ETA for v4 for now.
Hi, could you advise me on how to change the word filter in the phone to choose the category, please?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Presales Question… Is it possible to show the variations as options on the shop page? So that customers dont have to open the product and pick the variations, just see all the products and keep adding to cart as fast as possible. For example: https://snipboard.io/fotgKr.jpg
Hi,
You need a 3rd party WooCommerce plugin. Flatsome is compatible with all official WooCommerce extensions.