28306 comments found.
Is there any chance to hide the Cart Icon in Menu when its empty? Do I have to write something in the functions.php?
Hi,
Can you submit a support ticket here?
Without support ?
hi
i like your theme but i notice all product picture size is almost same, what if i want a bigger picture like in this website https://www.hana.com.pk/. Is is possible to do with your theme?
Hi,
Image sizes depend on the source image sizes, WooCommerce image size settings, and page layout. You can use big images if you set the settings correctly.
okay thnak you., I hope your support will help me on this?
Hi,
That’s not a Flatsome issue. Please try it with a default WordPress theme or the official WooCommerce theme “Storefront”. On the web console, I see a response contains a message in HTML format: “site under maintenance” which should be content in JSON format. Please contact your hosting provider to check the problem. It may be caused by aggressive caching.
Thank you so much. It works!!!
@media (max-width: 600px) {
mobile-menu .col-inner {
overflow-x: scroll;
overflow-y: hidden;
display: flex;
white-space: nowrap;
flex-wrap: nowrap;
width: 100vw;
}
}
Hi,
Can you submit a support ticket here?
Hello,
We’ve created a 404 page but the menu is still showing, is there a way to disable it? Using “No Header/Footer” template on the page doesn’t work.
Regards.
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
I am interested in this theme but the main demos look really old. Are you planning to update them? i see the templates in flatsome studio nicer. Thanks
Hi,
You can find the latest layouts in Flatsome Studio.
ey there strange behaviour with the dropdown menu for variable product. Sometimes the menu apear empty, i go to the backend of the product and click update. Then the menu works again. But just for few days. I deactivate all the plugin so i think is a theme bug. Could you please help me? (woocommerce and flatsome are updated to the last version)
Hi,
Can you submit a support ticket here?
Hi , can you please look at this printscreen https://ibb.co/YhPx2Sx ? When I make an order manually in behalf of client and generate checkout confirmation to pay by the client and send them the URL of the order to make the payment strange thing happens. When the client open up the URL from the mobile phone in vertical mode single item prices dissapear, but when it turn the pthon to horizontal mode they appears.
Why that may happens ? Is it the Woocommerce works like this or maybe there is something to change in the Flatsome CSS ?
Hi,
If you think there is a bug, please report it by submitting a support ticket here. Ignore the auto-reply. All tickets are reviewed and the bug reports are forwarded to the developer team to check.
Dont you see that in the clean /fresh installation on your end ? I am not saying is it a bug or it just works like this because no one had a need to change that, I am just saying my client notified my about that and when I checked indeed it behaves like that in vertical mode item prices dissapear, they appears only when I turn a smartphone into vertical mode
1. Hello, is there any demo of the catalog mode? 2. Is it possible to have a landing page home or do we already have to have the store? The idea is to create a homepage to present some products, but only in July we will sell online.
Hi,
- There is no demo for catalog mode for now.
- If you plan to display some products but don’t want to sell them, you can use the catalog mode. Cart, checkout, add to cart buttons and prices will be hidden.
Great and successful theme
I just want to ask something; How can I download the demo of the (Masonry Layout ) page? Thanks.
Hi,
All demos can be imported via Setup Wizard or Flatsome Studio.
Below the posts, the theme automatically creates text indicating how many comments are there. Unfortunately, the text does not fit if there is more than 1 comment, i.e. the text is wrong in the majority. How can I edit this?
Hi,
Please submit a support ticket here from the account where you purchased Flatsome.
Trying to grant access to new downloads and I get this “Could not grant access – the user may already have permission for this file or billing email is not set. Ensure the billing email is set, and the order has been saved.” Everything worked until a few days ago.
Hi,
We don’t have any control over the WooCommerce backend. Please contact WooCommerce support.
Hi, The site is not updating in the UX builder. all plugins disabled. In debug console getting the following error: wp-admin/admin-ajax.php 404
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thanks, I have already repsonded to support email ticket but havent got response back just yet
Hello, how can change size navigation menu? for example .nav>li>a { font-size: .8em; }
Hi,
Can you submit a support ticket here?
Hello, How to make Adress optional in checkut ,
Hi,
Please submit a support ticket here from the account where you purchased Flatsome.
Hi, Can we show catalogue page with scroll instead of pagination?
Hi,
You can enable infinite scroll option for category pages in Flatsome.
Is this performance bug? Why ‘flatsome_contentfix’ spent 35% of total loading time?? See this https://ibb.co/bgxrMKy
Hi,
It’s been improved in v3.14.0. We’ll release it shortly.
Where can I change the button style on the theme? I do not want the round button shape?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi, I bought it years ago and still using it. I have only one problem today, if you can help I would appreciate it.
I am creating a new page. And on this page I add 1 button,and this is the button i added Add to cart button, it should be.
URL: Add One Simple Product to Cart href=https://yourdomain.com/?add-to-cart=25
I found this code on the internet. Code works but redirects to home page after adding I don’t want it to redirect to homepage. add to cart and stay on the same page
please help who knows
Hi,
Can you submit a support ticket here?
hello, all seems fine but why it says Block “faq-accordian” not found, where can i find the plugin ?
Hi,
Can you submit a support ticket here?