Hi Creativity_ns! Yes we can help but it’s really not easy without a link to your website since we don’t have other similar reports, and since our demo is not presenting the same problem.

Sorry, here is a link https://tesla24h.com/ Only on firefox I have that problem

Hi tabarestabares! No this is not possible to be added to links like the social icons in the menu and footer, the description you found it for simple HTML links, in fact the description refers to text and images.

Oh! He understood that the icons are also images. In fact, for the search engine, the icons are understood as such. In matters of UX / accessibility-usability web, Google understands it this way, and rewards accessible and fully tagged websites. In one of my projects, the only thing left to tag with the alt = “…” attribute are the icons-images of the social networks in the menu and the footer as mentioned. The truth is that it would be something useful and very functional. I don’t know if through some kind of code. The truth is that using html code it would be really easy but it is difficult to access since Wordpress is made up of .php files.

Thank you.

Hi tabarestabares! The icons are defiantly NOT images, this is a font: https://undsgn.d.pr/b2RleZ
As mentioned in the message above if you want to add a rel attribute to social links you can use this code, otherwise as for any theme you need to proceed with custom code based on your needs (but we repeat these are not images): https://support.undsgn.com/hc/en-us/articles/360000874278#rel-social

Thank you very much for the clarification.

In that case, what line of code should be added to this function so that these icons have the attribute alt = “social-media-icons”?

• Add a rel attribute to social links
• @param string $ rel Value of the rel attribute
• @return string *
  • / add_filter (‘uncode_social_link_rel’, ‘uncode_child_social_link_rel’); function uncode_child_social_link_rel ($ rel) { $ rel = ‘noopener noreferrer’; return $ rel; }

Thanks again, they are very helpful, thank so much.

Hi callmealexnow! Please open the Footer Content Blocks and search for the Vertical Elements: https://support.undsgn.com/hc/en-us/articles/4403190117649

Thank you! Found it! I now struggle to eliminate the color change on hover and I’m on it for 20 min. Can you help me with this one too?

Hi celediaztristan! In both websites you have an error that is coming from the cache plugin you are using on the Javascript files, please deactivate this cache plugin or check the settings /try to deactivate the Javascript related options and activate one at a time to debug the problem): https://undsgn.d.pr/9f60N0
We cannot understand from here your settings, so unless you open a ticket so the Support Team can understsand, you can use this code to remove the logo:

.menu-container .navbar-brand * {
    display: none;
}

Hi, why doesn’t the cover photo load well and the photo doesn’t appear in the “contacto” section? https://www.gemaescudero.com/

Hi, probably cause this is a sticky column but from here we cannot understand too much how this is build.

Probably you can also try to add a code like this but it’s not easy to understand from here how you built this:

@media (min-width: 960px){
.page-id-82609 .sticky-element:not(#page-header) {
    height: 100% !important;
}
}

It was well built and when updated it has broken.

i have it in css theme options:

@media screen and (min-width: 767px) and (max-width: 1025px) { } }

body:not(.menu-mobile-centered) .tablet-hidden{
  display: none !important;
}

/* Altura de la imagen desktop / @media (min-width: 960px){ .fake-sticky .sticky-sidebar{ height: 100vh !important; } } / Altura de la imagen tablet / @media (max-width: 959px){ .fake-sticky .uncoltable{ min-height: 900px; } } / Altura de la imagen mobile / @media (max-width: 559px){ .fake-sticky .uncoltable{ min-height: 500px; } } / iconos redes en mobile y tablet / .vmenu-container .menu-smart.menu-social a {padding: 0px 10px 0px 10px; } .menu-primary .menu-icons.menu-smart .social-icon { display: inline-block !important; } .menu-primary .menu-icons.menu-smart .social-icon { display: inline-block !important; }

@media screen and (max-width: 654px) { body:not(.menu-mobile-centered) .mobile-hidden:not(.menu-icons):not(.social-icon) { display: none !important; }

masthead .mobile-hidden:not(.menu-icons):not(.social-icon) {

display: inline-block !important; }

ul.menu-smart.sm.menu-social.mobile-hidden.tablet-hidden.menu-smart-init { display: inline-block !important; } }

ul.menu-smart.sm.menu-social.mobile-hidden.tablet-hidden.menu-smart-init { padding-top: 0px; }

@media screen and (max-width: 659px) { ul.menu-smart.sm.menu-social.mobile-hidden.tablet-hidden.menu-smart-init { padding-left: 36px; } } @media screen and (min-width: 767px) and (max-width: 1025px) {

ul.menu-smart.sm.menu-social.mobile-hidden.tablet-hidden.menu-smart-init { padding-left: 35px; } } @media only screen and (max-width: 959px) { .fa.fa-angle-right.fa-dropdown {display: none !important;} } / Peso titulos / .heading-text h1 { font-weight: 700; } .heading-text h2 { font-weight: 500; }

@media screen and (min-width: 767px) and (max-width: 1025px) { } }

body:not(.menu-mobile-centered) .tablet-hidden{
  display: none !important;
}

/ tamaño de titulo en cabecera podcast / @media (max-width: 659px){ #page-header h1:not([class=”fontsize-”]), #page-header .h1:not([class=”fontsize-”]) { font-size: 25px; } }

/ Color barra navegacion – padre conversar/ .row-navigation.row-navigation-light { outline-color: #eaeaea; background-color: #fbfbfb; }

/ Quitar logo*/ .menu-container .navbar-brand * { display: none; }

And it in page css

/* Posicion titular imagen */ @media(min-width:960px){ .wpb_row .fake-sticky .vc_custom_heading_wrap{ position:relative; top:88vh; left:5vw; } } @media(min-width:570px) and (max-width:959px){ .wpb_row .fake-sticky .vc_custom_heading_wrap{ position:relative; top:750px; left:5vw; } } @media(max-width:569px){ .wpb_row .fake-sticky .vc_custom_heading_wrap{ position:relative; top:400px; left:5vw; } }

@media screen and (min-width: 767px) and (max-width: 1025px) { li.menu-item-link.social-icon, .submenu-light .menu-smart, .submenu-light .menu-smart li.social-icon, ul.menu-smart.sm.menu-social.mobile-hidden.tablet-hidden.menu-smart-init{ display: inline-block !important; } ul.menu-smart.sm.menu-social.mobile-hidden.tablet-hidden.menu-smart-init { display: inline-block !important; } body:not(.menu-mobile-centered) .tablet-hidden { display: none !important; } }

This is not something that as changed, in fact, it’s not supposed to work the way you expect also with an old version of Uncode. Anyway did you test the code we suggested?

I hadn’t tried it yet and had sent you the codes I already had in case I could modify any of the ones I already had instead of inserting one more. (have you seen it?). I don’t think the best solution for every problem is to put new code.

I tested your code and it only works a little bit on the “home” image, not the “contact” page. The image does not fit the height of the window and is not locked so that only the right side scrolls; otherwise, the image has a fixed height and everything is scrolled.

Yes, it was something after the update. I haven’t touched anything, I just updated and now it looks like this.

This has never worked the way you expect, as told we tested on an old version.

PS: the code target only the homepage, if you want to target other pages remove the ”.page-id-82609”.

Yes, it never worked like your example. But I insist. Have you been able to look at the codes that I already have in case I have one that is for this and I just have to adjust it?

Still, as indicated, the code is not valid. As you can see, it doesn’t work as it should. It does not have a fixed height and it gets stuck while scrolling the right part.

Maybe we don’t explain ourselves, you are asking for something that has never been part of the theme and I don’t understand how you claim it works and especially why we have to debug your custom codes.

In our demo we have a similar layout, but the left part is created with a thumbnail that has the fuild feature, and that at the same time can be sticky: https://undsgn.com/uncode/homepages/blog-magazine/
You can recreated this one just modifying the query to “pages” and insert here a page “about”, in case it’s possible to remove the link to that page if you don’t want, but our demo is something techicnally completely differnet from what you have created.

Okay, the example is different and I adapted it with your help. The codes are not mine, they are yours. That is why I asked you to please review them. What I don’t understand is if I have some codes in the css of the child theme because when updating everything disappears?

Just like the logo, which was also removed and reappeared. And I had to enter another code of yours to delete it again. If every time we update we have to review everything and redesign, the desire to update is removed.

Probably when developers are working on an update they can’t know if, at the request of customers, the support guys have suggested custom codes. This is why it is always suggested not to request custom changes.

This is the code you need (it’s an updated version of one of the first codes you have in the Theme Options). Anyway, it’s related to custom codes, if you request custom codes you are also responsible to update them during time since these are created on your custom request:

@media (min-width: 960px){
.fake-sticky .sticky-sidebar:not(#page-header) {
    height: 100vh !important;
}
}

Hello thank you very much. It looks perfect. For desktop and mobile would it be the same code? Now I have this:

@media (max-width: 959px){ .fake-sticky .uncoltable{ min-height: 900px; } } @media (max-width: 559px){ .fake-sticky .uncoltable{ min-height: 500px; } }

These don’t seem related.

They are the ones I had for tablet and mobile, how would they be for these devices with the new code? Thanks

As told these don’t seems related, in fact the mobile visualisation is fine.

Hi Enrichetto! Not sure to understand without a check to your site, but if you need the Pagination, and you have created your layouts with the Posts module please check this option: https://undsgn.d.pr/pniT57

Hello. I realized that decreasing the number of products to view the page is faster! I have another problem. The problem is with the post module, in the “Post Settings”. The problem arises when I try to compose the query. If I choose “Product” as the type of post to display, the module does not enter the specific product category to show. Can I have an email from you so I can explain the problem better to get your help?

Hi Enrichetto! If you select “Product” you need to enter your categories in the “Taxonomy” filed: https://undsgn.d.pr/LFIg0J
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello, Unfortunately my item support license for Uncode WordPress Theme is expired. If I go to the “post setting” options and select “products” in the “Taxonomies (post type)” menu, I cannot enter the specific product categories to show. The loading bar goes blank or tries – rarely – to enter the categories of the gallery and not of woocommerce. I’ve been clear? I hope you can help me …

Hi Enrichetto! We are sorry but support expiration is the rule of the Marketplace for all themes, and we as an author, have to abide by the terms of the contract with Envato (ThemeForest) which is in the marketplace’s own interests.
It’s not properly clear what you mean, are you entering the categories in the taxonomy field and you see the loading icon always spinning? In the case, please try to follow this suggested manual workaround: https://themeforest.net/comments/22984045

Yes! my problem is this. I’m trying to insert the name of the taxonomy to show in the “post type” “product” but the wheel loads empty and the category that interests me does not appear. In the system state of the theme all parameters are ok. (WP memory limit and PHP Max input are at maximum). ““ Tax_query: 37,91 ”where 37 and 91 are the hypothetical ID of two taxonomies.” Do you recommend inserting in the page builder or in the Theme Editor?

Hi! Did you follow the suggested workaround? https://themeforest.net/comments/22984045
There is also a video that shows the steps: https://undsgn.d.pr/nXO5E5

Yes, I followed the suggested workaround. And I saw the video tutorial. But it doesn’t work: the little loading icon gif shows but none of my categories or tags appear. I tried to solve manually, as you suggested, but I didn’t understand what to do when you write: “To fix you can extend your Memory Limit (the memory limit of my hosting is already at the maximum value 12000) or insert manually, locate to code and add” tax_query: 37.91 “where 37 and 91 are the hypothetical ID of two taxonomies. (I didn’t understand where to manually enter the tax_query with the product category IDs)

Yes it’s possible to “hack” and insert the categories ID in manual mode. Switch to the Visual Mode and insert “categories:18,20”: https://undsgn.d.pr/kCoVdO 18, 20 are hypothetical IDs of your categories and you find in the category URL: https://undsgn.d.pr/fOjpm0

If i haven’t “Post” so i haven’t “Categories”, with “Products” so “taxonomies” i have to insert the ID in “taxonomy_order”? https://ibb.co/v3Thgx2

I managed independently to insert the “tax_query” of the product taxonomies I need, but it doesn’t work (I hope I did well: I show the steps)

This is my “post setting”: you can see that in post type taxonomies the theme shows only those of uncode galleries: https://ibb.co/5jKTJDN

In visual mode I entered the IDs in the “tax_query”: https://ibb.co/4f9Hjff

But the site in the navigation shows products of other taxonomy ID:

I hope to be clear. has this problem already occurred? how can i solve?

Please, I really need your help otherwise so my job can’t finish it

Hi Enrichetto! No other users reported something similar, and if you copied the correct ID the Posts module will display the correct product category, we are sorry but from here we cannot understand what you are missing on why the default taxonomy features don’t work.
From here we can only see that the ID listed here “130, 114, 131” ( https://undsgn.d.pr/otOK8T ), is not the one of the screenshot “192” ( https://undsgn.d.pr/Fhdmgc ).
If this doesn’t help, please open a ticket so the Support Team can access your installation we cannot help more from here.

in the first screanshot I show you the tax_query that I entered (to understand for yourself if I was wrong). in the second screanshot I show you the wrong taxonomy that the Theme shows by mistake. I have already written that unfortunately my support has expired. Can I write you an email with wordPress inputs of my site so you can check? Unfortunately I can’t solve it and I need urgent help.

In the first I show you how I entered the tax_query by hand: https://undsgn.d.pr/otOK8T (to understand for yourself if I had written the code well). In the second (https://undsgn.d.pr/Fhdmgc) I show you that the site shows a different category than the one I entered. it’s clear? unfortunately my support has expired. But I need help because if I don’t solve this theme problem I can’t finish my work. Can I write the credentials to enter my site in private email so you can understand the problem? (I can write you a very very detailed email)

Hi supermex! This can happen with the new update if you have not flushed/cleared your cache properly (browser, plugins, or possible extra services like Cloudflare etc).

I cleared Nginx cache, wprocket, cloudflare, OPcache and tried it in another browser. Still happening. What can I do?

Without seeing your site it’s impossible to tell, but UNCODE.initCursor is a new feature of the new version and when I saw this it was always 100% cache bound (in this I consider that you don’t have strange plugins or configurations that could create a problem, but I trust that you have disabled all the extras first).

please check here: https://www.galaxymarketing.global or here (all plugins + child theme disabled here) https://harayuku.com thanks a lot

One of the websites doesn’t have the error ( https://undsgn.d.pr/cB4NAd ) so it’s cache related on your side. The other website still have some Cloudflare cache services, we see from the code ( https://undsgn.d.pr/j6KaAh ).

thanks for the quick reply, I emptied the cloudflare cache on the other site now, can you confirm the error is gone please?