Hi mac_fly! In a few days we’ll publish a new major update, this issue should be part of the fixes, before test be sure to have deleted any kind of cache (from possible cache plugins, to device cache).

Ok Thanks!

Thank you for the confirmation, let us know how it goes!

.single-product .style-color-xsdn-bg {
    background-color: transparent;
}

Yes, thank you – that worked great!

Thank you for the confirmation!

Hi danielts3! Please find more information on this page about how to properly configure possible tracking codes. Please note that with the Google Analytics Anonymize IP you don’t need to block tracking codes (the scope of the GDPR is not to leave site owners without proper stats, but to limit the data they collect): https://support.undsgn.com/hc/en-us/articles/360000911529 – https://support.undsgn.com/hc/en-us/articles/115005491769

Hi mario_matera! We are sorry but without a few links to your site, it’s really hard to understand the scenario. Can you please share the URLs to understand?

The Classic Editor is gone? I think you have very old version of Uncode, ex: https://support.undsgn.com/hc/en-us/articles/360011829858
Anyway this is just a Posts module with Carousel option, and Query to Products: https://undsgn.d.pr/Hl6h2n

Classic is no longer working. Theme version 2.4.0.3 and WordPress 5.8.1 Classic Editor plugin is installed.

Thank you for the video, all ok now!

Hi morepix! yoU can disable the Classic Editor plugin since you really don’t need it. Maybe you clicked this? https://undsgn.d.pr/xI8NLz

Hi nd89vn! We are sorry but we don’t get the problem since we don’t have other messages from your account… do you have any errors in the registration? In case you can send a private message from the form you find in this page (if it’s related to license and registration please include your Purchase Codes): https://themeforest.net/user/undsgn

Hi carlosrosales1979! You can set six Columns, and hide the last one on all devices: https://undsgn.d.pr/Vnlj1b

Hi Harpyen! Unfortuantely, we don’t have other similar reports, if there is a problem with the Theme Options and the latest update, here you should rad thousand of similar comments (moreover, the latest big update was published several months ago). Probably it’s more something related to server resources, and you note only now.
Anyway, if you need support please open a ticket so the developers can access your server and installation and debug the problem! Thank you!  https://support.undsgn.com/hc

Thank you for your comment. yes i guess then i just didnt realised it, because i normally dont touch the theme options anymore.

Hi Harpyen! In case verify if you have some evident error in the Chrome Developer Tools (maybe some issue with possible extra plugins), otherwise this is something related to server resources but it’s really not possible to suggest better from from here.

Hello! If you refer to this caption https://undsgn.d.pr/7N8YbY now the right code is:

.jg-caption {
  display: none !important;
}

since we had to adopt more specific selectors for the galleries justified. Sorry for the inconvenience, best

Hi Inzate! We already replied to you privately! Please test now!

OOO, I have found it, thank you!

Hi faceben10, sorry for the delay and thank you for the confirmation!

Hi, I managed to do what I needed thanks for the reply.

And thanks for replying on the weekend

Hi OmriS, and thank you for confirming you have already found a solution!

Hi doso-art! Unfortunately, I can not think of other users with the same problem and moreover without a link to your installation is really not easy figuring the scenario of use or what can cause the problem. Please send us at least a link to a page where we can see this.
Otherwise, if you need private support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

We see that you don’t have only Uncode plugins from your screenshot and checking the website code. Anyway, there is something that is injecting some strange characters in the code but from here we cannot help more. Please follow the three steps advices of the previous reply, and if nothing helps and you need our help open a private ticket (note that we are closing our office for today so we cannot reply more until tomorrow here).

ok thank you so much!

Thank you for the confirmation even if we cannot help more from here.

Hi faceben10! Please paste these codes in the Theme Options > CSS or inside your Child Theme:

select option {
    color: initial !important;
}
.wc-notice.woocommerce-error {
    color: #ff3100 !important;
    padding: 18px 0 !important;
}

Thank you! You are the BEST

Hi marktomicki! It’s probably related to some permission issues but without a check, it’s really not possible to understand.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thanks for the fast reply! I unregistered the theme and registered it again and now it’s working.

Hi marktomicki! Thank you for the confirmation! Anyway, it seems pretty odd, maybe a momentary problem contacting the server. if you have any issue feel free to contact our support!

FYI

I’ve solved the issue by forcing this:

ul.menu-smart li.menu-item > a { white-space: nowrap; }

into this:

ul.menu-smart li.menu-item > a { white-space: break-spaces; }

Hi piesse! Yes, we are aware of this issue that can happen with very long submenu items, and the fix will be part of the upcoming Uncode update! Thank you anyway for the heads up!

Hi widelimit! As notified next to the error message you should write a private message using the form you find on this page, please include your Purchase Code too: https://themeforest.net/user/undsgn

Dear Undsgn team,

I have written private message from my registered mail id. Request you to please revert back urgently.

Thanks in advance

We already replied to you privately, please check your inbox.

Hi en-Ko! Please follow, it seems you need to update the theme (Uncode is at version 2.4.0.3, so it’s not possible you have version 10.0): https://support.undsgn.com/hc/en-us/articles/360011829858

You are absolutely right about the version. I have followed the steps and this fixed all the issues. You are champions, thanks very much!!

Thank you for the confirmation!

Hi Valentinea21! The erro message you have also suggest to you to “Unregister, and register the theme again”. Did you test this? You have Error 23 when there is a possible migration, so you need to register the theme again on this new domain. If after that, the error is not fixed, or you have some other errors feel free to contact privately using the form you find on this page: https://themeforest.net/user/undsgn