879 comments found.
Hello,
can you advise me how to make Auction type – Reverse auction as default and disable, hide Normal auction In function.php?
<label for=”_auction_type”>Auction type</label> <select style=”” id=”_auction_type” name=”_auction_type” class=”select short”> <option value=”normal”>Normal</option><option value=”reverse”>Reverse</option> </select>
I wrote to “WooCommerce Simple Auctions” but they want me to Enter “Envato Purchase Code” which I don’t have.
Thank you
Hi,
Do you want to hide it from WP admin dashboard (for administrators) or from the product page? Or from vendors accounts? (in case you are using a marketplace).
Let us know please
For Vendor (WCFM) – so that the user has the Reverse Auction immediately selected when adding an auction.
Hi,
Please open a help ticket at https://modeltheme.ticksy.com/ and we will help you update that part. Please mention the name “Cristian” on your ticket.
I created the ticket https://modeltheme.ticksy.com/ticket/2960785/ before you replied.
Thank you! We are looking into it. Please track it and let us know the requested details. Let’s discuss on ticket’s page.
hi there, Your demo pages have a virus inside. My antivirus program reports that there is a virus inside and blocks the page.
Is it a sort of tracking software? My Panda Antivirus names as a spy software… https://disk.yandex.ru/i/KZPUocQ6U8YtVABy the way: If to look at the comments and use Search word “virus” you will see that one year ago the same information was given you by one Envato user “kokotee” but you advised to set the correct date and whit list your website… It is not serious, Sir. Why do you keep it? What for?
Hi,
Take a look on this official up-to-date VirusTotal.com report: https://www.virustotal.com/gui/url/0acfff8b00e245500cd2aafbd238fb3323dc20c1abe9f7931e58855f3f81d528
In case you’ve tested another demo from our list, please let us know the link you are getting flags from.
MT
Hi there,
Today I purchased your theme and immediately met with the problem during installation of your mandatory and recommended plugins.
All plugins were installed successfully except a ModelTheme Framework. It reports that : ”... Installing Plugin: ModelTheme Framework Downloading installation package from http://modeltheme.com/TFPLUGINS/ibid/modeltheme-framework.zip…
Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request….”
When I found it I thought that your server was down and I tried to upload the plugin from the folder of your archive with the theme package I received from Envato but failed again!
I really do not like it when I have the problem from very beginning. A bad sign…
Also, I cannot install Elementor because it reports that WP Bakery has detected. https://disk.yandex.ru/i/xhXJIAQyCPlpiABut I have not yet even tried to install the WP Bakery! What for? I know that two builders will make conflicts!
Also, trying to connect your support team, my antivirus reports that your website has a virus:
https://disk.yandex.ru/i/iRo49BpQpnaNLAHi,
Please open a help ticket at https://modeltheme.ticksy.com/ and we will look into this.
Elementor can also be installed from Plugins -> Search for Elementor and install it.
Note: We are investigating the elementor message while trying to install.
Thank you! MT
Do you really think that your support is so good? Are those 5-star reviews real and verified?
I created the ticket 2963916 and have no response for 3 days. Please inform when I receive the response to my ticket? I still cannot install your Modeltheme framework and stuck.
Hi,
Sorry for the long response rate, but we do not work over the weekends. I just replied to your ticket, have a check!
Regards!
after convincing my client to buy this theme i am having a problem translating this part https://collectors.co.il/wp-content/uploads/2022/01/Screenshot-2022-01-18-003943.png i translated redux also theme also all plugins please help
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
I know my support has expired but I am just now really getting into some of the features like auctions. I had a sample auction ran, a customer won, but on my backend all it shows me is that the auction ended and the users name. nothing in orders, nothing in payments. how do we manage auctions on the backend? (i have it set up under a vendor profile)
also, is there a way to auto approve user registration? Using your theme, and woo simple auctions
Hi,
Even if a order has a winner, it doesn’t seem that there will be an order registered. The order is a manual process made by the winner. It will get an email with the winning auction and a checkout link to pay for the auction. Only if the user is paying/completing the auction, it will be registered as a new order.
Are you looking into Auto approving the vendor users or the customer users?
Hi, thanks for the reply. The problem is there is no back end list to see auctions. for example, completed auctions, auctions pending payment, resend payment reminder and so forth. For auto approval, it would be for customers. Thanks
If you are interested, we can create such a panel for you, via our theme customization service. To get an estimate, please send us an email via this form: https://modeltheme.com/theme-customization
Hi, which plugins are included and which do have to purchase for Auction..tks
Hi and thank you for being interested in our auctions & shop theme!
Everything you need to start an auctions site is included with the theme. By default, the free version of each plugin is included in the theme. If you want any features of their PRO version then you should visit their site.
Our installation is easy to use and intuitive. Basically, you don’t need to buy extra modules or plugins in order to start your website using any of our live demos.
The auctions system is included.
Purchase Theme: https://modeltheme.com/go/purchase-ibid-theme/ Live Demo: https://modeltheme.com/go/ibid-landing-page/ Theme Documentation: http://docs.modeltheme.com/ibid Theme Review: https://modeltheme.com/ibid-auctions-theme-review-multi-vendor-marketplace/ Reasons to try the iBid Auctions Theme: https://modeltheme.com/best-auction-template
Have a great day!
Hi,
I purchased the iBid theme and so far I have not been able to use it as a multivendor NFT marketplace. Now i see you have a plugin NFT Importer which costs 49$ and another one NFT Cards at 29$ ! And again both does not supports multi-vendor setup. Only admin can operate it. Also, it does not update the prices in real time! And maybe again you want to make maybe 2 more plugins and sell them. Which is Ok from your point of view.
As such iBid is not a NFT Marketplace theme in all respect. It seems the same can be achieved by using a simple affiliate theme. Is it OK to ask for a refund?
Thanks.
Hi,
1. The NFT Importer addon for WCFM (For vendors), is on the way of being approved on CodeCanyon (as add-on for MT NFT Importer).
2. Anyways, the vendors can create external/affiliate products directly from their multi-vendor dashboard, even without an importer plugin or via an addon for the multi-vendor (but again, this can be a manual import process).
- We’ve released the importer plugin to simplify the import process for both admins and vendors.
- The today’s update (of the WooCommerce NFT Importer) will also contain the real-time price update.
As an NFT affiliate site, we dont need any sales or shopping cart function for the NFt’s. (as links will take visitors to the main market directly) But I believe this plugins will only work with Woo commerce. Woo commerce currency and NFT currencies are different. However we need woo commerce to to be able to charge a fee/subscription to vendors which again is a separate set of product which needs to be present only in vendor dashboard. And we also need a multi vendor plugin like Dokan which should be compatible with 2 different currencies in two different modes.
I would request a setup guide or video to help us use the theme to the full extent.
Thanks.
The cart feature can be disabled in a WooCommerce site, that can be done for sure.
As for the payments in crypto, for example, you should ask Dokan authors if they have any compatibility with any crypto platform for payments inside WooCommerce+their marketplace.
Hello ModelTheme.
1- I removed the phone number on contact page but it still shows on the page (I removed on Theme Panel) and I deleted history and the cached files didn’t help.
2- Social media icons suddenly not showing.
Please help. Thanks.
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
Hello ModelTheme,
Your support team helped for my questions and now everything is fine.
I am happy to using your theme, it is good to know there is a support team that you can reach when you have a question.
I suggest your products always.
Thank you for your time and support.
Best Wishes
Glad we could help you! If you liked our theme, take a second to leave us a 5-star rating from your ThemeForest downloads 
.
Have a great day!
Hi, your 5 stars sent. Thanks for your support service again. – Linda
Thank you so much, Linda! Have a perfect week!
MT
Hi, I don’t want to use the theme with multi-vendor. Only sellers will upload their own products and view their own orders. But the front-end will not appear as a multi-store. Is it possible for it to look like a standard ecommerce site?
Hi,
So customers will not see whose product is the one that will be purchased?
What about the commissions for the vendors? What about the payment methods?
If you only want to hide the details of a product owner/vendor from the frontend then you can do this without any changes.
Best regards!
Hi. Pre sale question.
I aim to create a platform for selling digital products. 1 – Is it possible for multi sellers to attach pdf for download after purchase?
2 – Is it possible to add a coinbase exchange as a payment gateway?
3 – Is it possible to choose when registering if I want to sell or auction?
4 – of the multi-vendor marketplace plugins which one do you recommend as free?
Hi,
1. Yes, files can be added for download.
2. Yes, you can do this by following this tutorial https://commerce.coinbase.com/integrate/woocommerce and use the coinbase plugin.
3. No, all vendors has access to sell or add auctions. But if you are referring to option to choose if you are a Vendor or a Customer, yes this option does exist.
4. We do recommend WCFM and Dokan, but my personal pick will be WCFM (if we are talking of their free variants).
Best regards!
Hi is there an option to overlay the auction countdown timer on the image on the front page shop page??
Hi,
All the active auctions has a countdown timer on the image -> https://i.imgur.com/iCYDsZ1.png
Best regards!
Hello, I am using he freelancer demo and I notice that when I activate dokan, you can’t change the logo. Is the dokan compatible with the freelancer demo yet?
Is there a way to make them work together?
Hi,
Yes it is compatible. Make sure that if the logo is not changed in some page (It may be added only for that particular page – check the MT Options while editing a page)
If you need our assistance on this, Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
can i add something like this ? https://tzolmans.bidspirit.com/?demoMode=1&lang=he#live
Hi,
We have an option to extend the time with x seconds or x minutes when almost the auction ends.
In terms of design, the theme surely doesn’t look like the referenced site.
Regards!
i see you have an extension auction lot for ibid , my question is it possible that each vender be able to add and auction lot for their product if so it can be of used
With the help of our addon, Auction Lots for iBid Theme only admins can create lots. Vendors cannot, yet.
I’m interest in the NFT theme, is there any plan to adapt it for Elementor?
Hi,
The NFT demo is fully compatible with Elementor, see the landing page: https://ibid.modeltheme.com/landing/#/ and sort the demos by Elementor: https://imgur.com/zdZe246.
Regards!
Theme panel definitely not loading on fresh Wordpress install as well as live sites with both model framework and redux activated….Submitted ticket, seems to be a recurring problem for a lot of people since the last update…
Hi,
Can you give us your ticket ID, if it was not already solved by our help team?
Regards!
Hi hi its TICKET #2941122
I’ve replied to your ticket, have a check!
Where is my ticket? When logging into support I cant find it and I am having the same problem with the Theme Panel
Here is your ticket, kindly see the reply here: https://modeltheme.ticksy.com//ticket/2941122/. (The link will work if you are logged in into our ticketing site).
Regards!
It loads a “nothing here” page are you able to email me directly with the solution we garnered together? I even took the extra backslash out and tried the plural form of tickets, and yes, all logged in with my Envato account I just sent you a contact form message from * a *@x * * * *.me
Send us a mail at support@modeltheme.com instead for any help with the theme.
Yo, this is ridiculous, why is the ticket system broken, why havent you replied to my email, and why didnt you fix the error with one of the last updates in the first place. Delayed my business 5 days with horrible customer service
Hi,
It seems that you still didn’t provided us access to your FTP. Our agents also provided you a solution (even without given FTP access). Just check your ticket, please: https://modeltheme.ticksy.com//ticket/2941122/
Still have the same issue from 22 days ago, the ticket that you are referring to doesnt load up, and the ticket that I am referring to indeed had the FTP credentials in it. In addition, there was already a fix provided. If the system didnt automatically delete the ticket then neither of us would be having this issue. You keep telling me to check a ticket that is not there and you are either thinking I am lying or not reading correctly my friend.
I am talking about the same ticket that was replied 3 months ago. You already fixed the problem. I am not simple enough to not go back and refer to the ticket where my solution was already provided. I am having the same issue because of an old restore point, and for whatever reason, your system has deleted my ticket. If you do see something that I dont I am then asking you to please reply to the email that I sent on the 24th of February that still has no reply but has been read 6+ times.
Hi,
Have you seen the last ticket reply? https://modeltheme.ticksy.com//ticket/2990934/ It seems that no replies from your side were posted.
Let’s get in touch because our agents are looking into solving any possible issue.
Thank you!
Hello, I can’t change the logo globally or from the edit page custom section. How can I fix this?
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
I have.
We’ve replied to your ticket just a few minutes ago.
Best regards
Hello, I wanted to know can I link this theme with a wallet plugin where in order for someone to place a bid they first have to top up their wallet? I have a plugin for that wallet option, I just don’t want users to be able to create an account and instantly place bids. if that’s not possible a membership plan would also be good Like Copart. or a feature where I can disable/enable users from bidding
Hi,
Yes, we have an addon for credits in order to only let trusted users bid on your auctions. Take a look at MT Auction Subscriptions and Credits for iBid.
Documentation and screenshots inside the link
I can remove the sellers info from the auction page right? and also can I add an anonymous comment section under the auction page so people can ask the seller questions about the product?
Hi,
1. Yes, you can hide vendor details from the product page.
2. As for an anonymous comment section under the auction page you can use this free plugin.
Regards!
Hello, I plan on creating an affiliate NFT website. Would it be possible to use your theme for this? Would it be possible to get the price and also the actual bids? https://opensea.io/assets/0x3b3ee1931dc30c1957379fac9aba94d1c48a5405/219 How can I insert the current offers automatically?
Hi,
Huge News & thanks for asking!
We are working to release an addon to fetch data automatically from OpenSea directly in WooCommerce (as external products). I can assure you that by the end of this year (~1-2 weeks) it will be released and this can be fulfilled.
Wow right on time 
Thank you!
We already released a NFT Shortcodes plugin: https://codecanyon.net/item/live-nft-cards-affiliates-with-vuejs/35096261
This addon only lists NFTs in real time from the OpenSea, but this one has no single product page (basically we list NFT’s by their ids/address/collection/owner name) as blocks and not as products.
The new one will be able to import NFTs as external/affiliate products.
We hope to release it before this Christmas
Best regards!
Yes I saw and I prefer to have external product
Will your add-on be able to show the price history too?
The first release will only get the details and generate the product. I’m not sure if we will also do the price history now (*probably yes), but the final addon will contain this for sure.
Let’s gooo! Can’t wait then
i am looking for a theme for my client my question is there Automatic biding , meaning a user place a maximum amount he want and every times some one over bid then the system will bid till his maximum amount set , i really need this function
Hi,
This feature is available in our theme.
Let me know if you other questions!
Hello, I have a pre sale question. It is possible to setup commisions for vendro by categories of product? Example shoes commision 10% for vendro. Thank you very much!
Hi,
The theme is compatible with four important Marketplace plugins and depending on which plugin will be used, here you have the commission’s types/docs – link.
These three marketplaces have options to enable commissions by category:
- Dokan Marketplace: How to Setup Dokan Vendor Commission.
- WCFM Marketplace: Commission Mode.
- WC Vendors Marketplace: Commissions.
Thank you very much for your answer
Hi, I really like this theme
Thank you for providing a good product!
I am just struggling to get the way how to show the vendor’s dashboard page. Now, [dokan-dashboard] shortcode is not working. and our vendor cannot upload their product.
http://diggingbros.com/?page_id=4552Could you show me how to solve this problem? I deleted and reinstalled the wordpress and theme several times already.
Thank you.
Hi,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
