Hi cursuriccse!

That is very strange indeed, can you send wp-login in a new support ticket here?

Thanks and cheers!

message was sent.. please, reply with the sollution here! thanks

Hi cursuriccse!

Please note that these comments are not the best place for support so next time please open a ticket but here is the solution as requested:

Seems like it’s just a matter of configuration and not an issue. White column needs to be PULL 4 instead of 6 and black column needs to be PUSH 8 instead of 6. This is because your columns are not 6/12 + 6/12 but rather 4/12 + 8/12. These pull/push settings are in the Advanced tab of each Column btw. Hope this helps.

Thanks and cheers!

Hello, the link now works. I just sent you the details.

Hello.

I did not get any response. Did you get the information I sent?

Hi urbangipsy!

Yes, it’s being looked into.

Thanks and cheers!

Hi krisswolf!

Only WPML plugin is officially supported for translations. There is even enhanced feature with it too, Ark will allow you to make layouts based on the selected language etc, so I would strong recommend using WPML for any translations.

Thanks and cheers!

Hi saadulla!

The theme is pretty feature rich and extensible as it is now so the focus is more on the stability and compatibility updates.

Thanks and cheers!

Hi jimwwright!

What you are referring to is something the other themes do not even have (at least they didn’t when that feature was brand new), so it’s not really fair to make such claims. To be specific, the extra content is 8 hours of in-depth video material, targeted towards freelancers/agencies. Not sure if you have found it but there is a regular free Documentation with free video tutorials on our YouTube channel. Your refund has been accepted and you are welcome to re-purchase at any time. Any questions, please use the profile page contact form.

Thanks and cheers!

Hi max-soft!

Sorry about that, some tickets may take a little longer than usual. You should have received a reply now. Please follow the instructions and I am sure it will get sorted very soon.

Thanks and cheers!

The support service link you sent me isn’t working. This is the message – Unable to connect

An error occurred during a connection to arktheme.com.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Sorry about that, gave you a wrong link by accident. You should get a direct message/email now though, please simply reply to it and we can resume it there.

I got the message but I need to know your country so I can remove the block.

Hi saadulla!

Either use a plugin or write your own code for this inside the “HTML” builder element which can have PHP turned on as well.

Thanks and cheers!

Hi TerryPag!

Yes, you should be able to do that. If you struggle with this, please send details at https://arktheme.com/open-ticket

Thanks and cheers!

Hi hudellini!

Please edit it in “WP-admin > Ark > Footers”.

Thanks and cheers!

I found it. sorry for the inconvenience

Another question, is it possible to disable the frontend cache in the theme?

Hi jrmarins!

Ark is always compatible with the latest WordPress but sometimes (rarely) a new bug can be found that only a specific website will have so it was not fixed before. To prevent that from happening to you, always test any updates on a Staging server first – most good hostings have 1-click Staging available. Regarding frontend cache I don’t think you can disable it.

Thanks and cheers!

Many thank’s guys!

You’re on the top!

Update: Ark has now been updated with fixes specific to PHP8. Cheers!

Woooow! You’re on fire guys!

Hi Aru68!

Yes, CSS can be tricky sometimes, please load the default header and then try it more like this:

@media (min-width: 992px) {

.navbar-collapse.nav-collapse.collapse {
text-align: center !important;
font-size: 0; /* can be re-set down the line */
}

.menu-container {
display: inline-block !important;
}

}

For further questions, please https://arktheme.com/open-ticket

Thanks and cheers!

Profi

Hi vvvygis!

Please https://arktheme.com/open-ticket with details and wp-login.

Thanks and cheers!

Hi glueckskeks!

Updates for included plugins are delivered only with new Ark updates. It is also recommended for stability to not update to latest version of anything before testing it in staging first. So after you update the Ark theme you can find these included plugin updates available at “Appearance > Install”.

Thanks and cheers!

Hi perompakjahanam!

Please ask your question at https://arktheme.com/open-ticket and include your wp-login so it can be inspected in more detail.

Thanks and cheers!

Hi there! is there a way to use image settings section without a ssl?

Hi there, sorry again! i just found the migration section, thanks!!

Hi elipr!

Glad to hear you got it now.

Thanks and cheers!

Hi tschiemer!

It could be because you may have it set to display the default WP query instead of custom one. Inspect the Loop tab of your element in sitemap for this setting. If you still have questions about this, please send message here with your wp-login.

Thanks and cheers!

Hi urbangipsy!

Please try the “Slider (Custom)” element. You can simply drag and drop your existing “Slide” elements from “Carousel (Custom)”, they are interchangeable like that. Slider has the fade option in the “General” settings tab.

Thanks and cheers!