Discussion on The Ark | WordPress Theme made for Freelancers

Discussion on The Ark | WordPress Theme made for Freelancers

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I’m really not a css beginner but the most basic commands to align the menu in the middle, whether with bootstrap css classes or pure css itself, don’t work here. Even inline styles inserted via custom js/jquery do not work. I can change EVERYTHING on the menu or individual menu items, really EVERYTHING, but I can’t align it in the middle. Only the hammer method with a fixed width and margin 0 auto works here, but if further menu items are added, it’s already destroyed again. I’ve already turned off some floats, but the menu only jumps from right to left or left to right, it doesn’t want to go to the middle. What is the catch?

A few other users have had this problem too. I’ve been working with Ark since 2018 with several installations and since then there hasn’t been a mid-menu at all. Why? Isn’t that an option to include that? :)

Hi Aru68!

Yes, CSS can be tricky sometimes, please load the default header and then try it more like this:

@media (min-width: 992px) {

.navbar-collapse.nav-collapse.collapse {
text-align: center !important;
font-size: 0; /* can be re-set down the line */
}

.menu-container {
display: inline-block !important;
}

}

For further questions, please https://arktheme.com/open-ticket

Thanks and cheers! :)

Profi :)

Hi, I have a problem. The license for the design theme was purchased in 2020 11, was activated on the website 2020 11. The website was hacked this week, the version of the website 2020 11 was restored, but the license can no longer be activated, the content editor of the website is not working. How to fix?

Hi vvvygis!

Please https://arktheme.com/open-ticket with details and wp-login.

Thanks and cheers! :)

Hello, i can´t update Advanced Customfields Pro, the update package does not exist. What should I do? Thank you

Hi glueckskeks!

Updates for included plugins are delivered only with new Ark updates. It is also recommended for stability to not update to latest version of anything before testing it in staging first. So after you update the Ark theme you can find these included plugin updates available at “Appearance > Install”.

Thanks and cheers! :)

hi, need help on to change icon on woocommerce message and upsell add to cart button, et line / font awesome not load properly, could you help?

Hi perompakjahanam!

Please ask your question at https://arktheme.com/open-ticket and include your wp-login so it can be inspected in more detail.

Thanks and cheers! :)

Hi there!

I have just installed the theme in a windows hosting (godaddy) but I’m having problems with the builder for example if i try to add an image the settings section does not appear! so i can not choose what image i want, can you please tell me how to fix this?

Thanks!

Hi there! is there a way to use image settings section without a ssl?

Hi there, sorry again! i just found the migration section, thanks!!

Hi elipr!

Glad to hear you got it now.

Thanks and cheers! :)

I am having an issue with Ark Blog list page not showing page 2 of Blog Posts. It shows the collection of the first group here: https://mob-traffic.com/mob-news/ but when you go to https://mob-traffic.com/mob-news/page/2/ it shows the same collection of articles. There are 18 total Posts, so it should be showing 8 different links on this page. I know I no longer have support on this theme (regardless of the fact that I own numerous copies of it) but this is a feature that should just work already and I don’t think I should have to pay for support on something that should already be working.

FYI, I am running the latest WP 5.8.2 and all updated plugins (with the exception of Advanced Custom Fields PRO, which never seems to have an updated download package).

Can you please tell me how to fix this? My email is tom@tomschiemer.com

Hi tschiemer!

It could be because you may have it set to display the default WP query instead of custom one. Inspect the Loop tab of your element in sitemap for this setting. If you still have questions about this, please send message here with your wp-login.

Thanks and cheers! :)

Hello.

I am looking for an option to change the sliding effect in Carousel (Custom) to Fade but I can’t find it. Please advise how to achieve that.

Kind regards

Hi urbangipsy!

Please try the “Slider (Custom)” element. You can simply drag and drop your existing “Slide” elements from “Carousel (Custom)”, they are interchangeable like that. Slider has the fade option in the “General” settings tab.

Thanks and cheers! :)

Your demos are not showing correctly: http://main.arktheme.com/

Hi pinguina!

Yes, there was some CDN issue but it’s okay now. It may still take extra day or two to stabilize in all regions so thank you for your patience.

Thanks and cheers! :)

There’s a strange issue with column match where the columns no longer match at certain resolutions. For example, if I zoom out to 80% on Chrome, I can simulate this. The columns no longer flow properly. The only workaround I’ve found is to set “Last Column” on each row, but this is less than ideal.

Am I missing something or is this a new bug? I’ve been using Ark for ~3 years and have built almost 100 websites with it, and I’ve only recently noticed this issue.

Hi hirstmusic!

There are no other reports of such issues, can you please http://arktheme.com/open-ticket/ with your wp-login and affected URL so we can look at together?

Thanks and cheers! :)

Hi, a quick question – it seems that Advanced Custom Fields PRO plugin has some vulnerability which was patched in the latest version (5.11.3). The current version in the ARK is 5.10.2 – do you have some estimation when you will update the bundled version? Cheers!

Hi djordjej!

Yes, it will be updated very soon, please keep an eye out.

Thanks and cheers! :)

Hello. I am looking to have a full width header with images on a new website. Something that must look as this sample website > https://www.leapsome.com.

Is it possible with Ark?

Hi galkito!

That is a pretty custom and feature rich so I would suggest a plugin for example UberMenu from Sevenspark. Or custom code it. Ark only has a simple mega menu design as seen on the Main demo for example.

Thanks and cheers! :)

Ok,. thanks

hello there,

can it be that the Revolution Slider Licence is not included in the Theme any more? Cuz I cant even put it inside the theme builder.

Hi verpacking_seo!

You should be able to install it via “Appearance > Install”. Otherwise please http://arktheme.com/open-ticket/

Thanks and cheers! :)

Hi guys,

I have a big issue with my site, I’ve sent you several emails, could you check?

Thanks!

Hi Maurice!

You should see a reply there any time now.

Thanks and cheers! :)

where to place symbols in the fresh editor text blocks? Trying to place a box symbol within a heading module text field in fresh editor. normal html entities don’t seem to work, unicode doesn’t, html doesn’t seem to either. (using html I can see symbol when i save/close that heading module’s editor and see the text preview in the Word press interface. But it is showing the code used on the webpage.) Also failing to achieve with custom css as well. best place to put character symbol code? – anyone achieved this in Ark?

Hi starvelo!

Please http://arktheme.com/open-ticket/ with your wp-login, link to the custom CSS and more info about the specific symbol you want inserted.

Thanks and cheers! :)

Hi,

I search the function/section/options for “shape dividers”. Doesn’t Ark Theme have this yet or did I miss it?

Thanks

Hi markusspiske!

There is no such feature but there should be other resources online which allow you to simply copy/paste the shaped divider code from their generator which you can then insert into the basic HTML element in Fresh Builder.

For example:

https://www.shapedivider.app/

After you adjust settings, click on the cloud icon to get the codes.

And you can add CSS via “Appearance > Custom Code”.

Thanks and cheers! :)

Thanks, I will check this. Two Another question:

After my 3 licenses just now I use Ark for the first time blog posts. I don’t quite understand yet how it is better to use, with the Fresh Builder or not.

With the Fresh Builder no style groups or other alternative formatting is applied, at least it didn’t work for me, right?

With the WP Standard Editor, on the other hand, I feel somewhat limited in how I can style a post.

Two things I wanted to do but unfortunately didn’t get around to:

1.) increase the distance from the text to the white content box to padding: 50px;

2.) I wanted a post image to be shown in the Blog Classic 3Col view, but for the Single Blog Post always show a default image at the top of the header. I thought that goes possibly also about header or titlebar, but does not work, right?

Hi markusspiske!

Could you please http://arktheme.com/open-ticket/ for these questions? There will be more space to help you with this than here in the comments.

Thanks and cheers! :)

Overall I am quite happy with The Ark theme. However, I realized a bug that is reproducable on your demo page http://main.arktheme.com/ too:

In iOS (WebKit based browsers), mobile first level menus are closing only when you exactly hit the dropdown-toggle icon. If you click slightly next to the icon nothing happens. Opening first level menu items is working fine. It would be great if you find a solution for that issue.

Thanks

Hi clemhoh!

I think this is to allow the text on the left side to be linked somewhere else too.

Thanks and cheers! :)

Hi, does the Ark come with Mega menu function? Trying to find it in the documentation but couldn’t find it. If there is such function, can you please let me know? thanks

Hi greentealeaf!

Yes, there is a mega menu. Go to “Appearance > Menus”. There expand the settings of some top level menu item and select for example “Mega menu with 3 columns”. Then make sure you have at least 3 top level items and do this setting on all 3. Then insert as many child items as you need into the 3 top level items. If you have any other questions, please http://arktheme.com/open-ticket/

Thanks and cheers! :)

thanks for the reply. Noticed that after changing to the mega menu, all the sub menu styles are gone. Guess this is normal? need to add custom Stylesheet myself?

Hi greentealeaf!

Since it’s a different structure after you turn it into a mega menu it’s also possible it has different CSS classes so it may look different in the end. You could still style it with some CSS once it’s in the mega menu state too.

Thanks and cheers! :)

Hi,

where or how I can import demo revolution slider pre-defined templates? At the complete download file zip I don’t find them?

Thanks

and where/how I can change the height from “Slider Custom”?

Hi markusspiske!

1. You would need to ask their team as it’s not easy to keep track of this over the years. Ark includes the same bundle of revslider as other themes. Some of their demos are possibly only for direct customers. They should be able to tell you the current state of demos.

2. Slider height is animated during slide transitions, to the height of each inner slide. So if you want a fixed height, you need to insert into each slide an element with the same fixed height.

Thanks and cheers! :)

Hi guys,

I’ve a big issue with Woocommerce, I’ve sent you an email, could you check?

Many thanks!

Hi skop81!

Yes, the ticket has been replied to.

Thanks and cheers! :)

Preview website is down for awhile.

Whats going on?

Hi Nalij!

It seems fine and there are no other reports of such issues so perhaps it is tied to your own setup or geolocation.

Thanks and cheers! :)

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