13762 comments found.
Why your theme is not working with new version of wordpress or woocommerce? How to fix it?
Hi,
Thanks for contacting us!
It is working 
Which version of Enfold are you using and what kind of issues are you having?
Regards, Yigit
v 4.9.2.1, fatal error of memory but I set max size 512M
Fatal error: Uncaught Error: Attempt to assign property “extra” on null in /home/thebrands/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php:913 Stack trace: #0 /home/thebrands/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php(289): aviaAssetManager->try_deregister_scripts(‘avia-head-scrip…’) #1 /home/thebrands/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php(104): aviaAssetManager->merge(‘js’, ‘avia-head-scrip…’, Array) #2 /home/thebrands/public_html/wp-includes/class-wp-hook.php(307): aviaAssetManager->try_minifying_scripts(’’) #3 /home/thebrands/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #4 /home/thebrands/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #5 /home/thebrands/public_html/wp-includes/script-loader.php(2115): do_action(‘wp_enqueue_scri…’) #6 /home/thebrands/public_html/wp-includes/class-wp-hook.php(307): wp_enqueue_scripts(’’) #7 /home/thebrands/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #8 /home/thebrands/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #9 /home/thebrands/public_html/wp-includes/general-template.php(3042): do_action(‘wp_head’) #10 /home/thebrands/public_html/wp-content/themes/enfold/header.php(195): wp_head() #11 /home/thebrands/public_html/wp-includes/template.php(770): require_once(’/home/thebrands…’) #12 /home/thebrands/public_html/wp-includes/template.php(716): load_template(’/home/thebrands…’, true, Array) #13 /home/thebrands/public_html/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #14 /home/thebrands/public_html/wp-content/themes/enfold/page.php(9): get_header() #15 /home/thebrands/public_html/wp-includes/template-loader.php(106): include(’/home/thebrands…’) #16 /home/thebrands/public_html/wp-blog-header.php(19): require_once(’/home/thebrands…’) #17 /home/thebrands/public_html/index.php(17): require(’/home/thebrands…’) #18 {main} thrown in /home/thebrands/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php on line 913
Hi,
Could you please start a pre-sale thread – https://kriesi.at/support/pre-sale-question/ and attach temporary admin logins and FTP logins privately so we can look into it?
Regards, Yigit
Hi guys, Hope you are well, I am managing a website with the Enfold theme installed. I notice when I install the plugin “headers and footers” (for google tags) it disables the Avia page builder. Is there away around this?
Hi,
Thanks for contacting us!
You can either use Enfold theme options > Google Services tab to insert your script or refer to this post – https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/ and add your Google tags to functions.php file of your child theme (https://kriesi.at/documentation/enfold/child-theme/)
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Hello, good afternoon, is it already compatible with Elementor?
Hi,
Thanks for contacting us!
No, officially Enfold is not compatible with Elementor.
Regards, Yigit
Is there a woo commerce builder that you can recommend that works well with enfold? I am looking to change the layout of our default woo commerce page layouts
Why your theme is not working with new version of wordpress or woocommerce? How to fix it?
Hi,
I have to do now in the customer order for the first time with the theme “Enfold”. My customer has sent me a token, which I have entered in Enfold Child -> “Theme Update” and then validate to upgrade from 4.7.3 to 4.8.
A dialog box appears (see screenshot https://we.tl/t-n80mxpdZgo) that says that everything fits. However, below it appears the black window with some hints that tell me nothing at first.
Also I don’t see the blue button at the bottom for the theme update. What is the problem?
Thanks Markus
Hi,
Thanks for contacting us!
I see that you are using a child theme. Could you please temporarily switch to Enfold parent theme and check if that helps? If it does, please update the files you have modified on your child theme
Regards, Yigit
Hello I installed the theme that is very good but the contact form does not work, I put my email address .. but I do not get anything.
Hi,
Thanks for contacting us!
Have you referred to this post – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot?
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Hi,
I use version 4.9.2 of enfold. Only the z-index of the mobile menu is not good. The main content is higer than the menu so you cant see the menu
Hi,
Thanks for contacting us!
I could not reproduce the issue on my local installation. Could you please post a link to your website so we can look into it?
Regards, Yigit
Here the website. If you check the mobile menu it desepair under the main content
Hi guys, I have a “magazine element” where the first entry has an image (in my case portfolio size) I’d like this image to align left, not centered. But I’ve tried some css, but not succesful. Hope you can help
Br Jeff
hello, any support here?
Solved it. But I have one issue, how to display Pagination AND keep the filter tabs? Pagination active disables the filter tabs…. not handy!
Hi Jeff,
Thanks for contacting us!
We only provide support through our support forums – https://kriesi.at/support
Currently displaying pagination and keeping the filter tabs is not possible but I will forward it to our devs as a feature request
Regards, Yigit
Hello, good morning.
I have an issue with my Woocommerce pluggin. It’s conflicting and popping up errors. When I disable woocommerce, the website returns to normal.
It’s a shopping website, kindly help
Hi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.9.2.1
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Any plans to introduce a frontend page builder? Like elementor?
Hi, i have several sites with your theme. a few hours ago i saw an update to 4.9.1-dev-1. is it safe to update all the accounts?
Hi,
Thanks for contacting us!
We are going to release version 4.9.2 in a few hours . Please update to that version
Regards, Yigit
Hello, I bought an Enfold template before, because the domain name has been lost. Can I use the previous purchase code for a new domain registration？
I only use one domain name for a purchase code, I mean I want to use another domain name. What should I do please? Looking forward for your reply, thank you.
I have to reinstall due to changing the web server. Then I want to change another domain name.
Hi,
Thanks for contacting us!
Yes, you can use the license on your new domain if it is no longer being used on another domain.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
We have a regular licence. How can we remove “Enfold WordPress Theme by Kriesi” label on footer?
Hi,
Thanks for contacting us!
You can add [nolink] into copyright field – https://kriesi.at/documentation/enfold/footer/#copyrights-info.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
I have loved Enfold for years, but I am getting increasingly frustrated! I can’t use the Enfold Advanced Layout Editor for WooCommerce products because I can’t use my necessary PRODUCT plugins. BUT, when I use the standard editor I can’t turn off the sidebar area or manage the layout. I don’t see layout settings in Enfold for products. Does Kriesi have any info on editing the WC templates?
Additionally, is there a problem with the CSS editor in the child theme? Mine seems to work when it feels like it, even though I can make the same adjustments in my browser’s tools and they work.
I’ve purchased several copies of the software and recommended them to clients, but now Kriesi won’t let me EVEN POST TO THE SUPPORT FORUM.
Hi,
Thanks for contacting us!
1- You can go to Plugin Additions tab of Advanced Layout Builder to add product related elements to your single product page – https://imgur.com/a/4XJbkRn
2- You may have CSS error in your custom CSS. You can use this website – http://csslint.net/ to check if that is the case. Please make sure to clear cache after making changes as well.
3- We are sorry about that but this is Envato/ThemeForest’s rule. When you purchase a license, you get lifetime updates and 6 months of support. After support expires, renewing it is optional however due to our agreement with Envato, we are not allowed to let users who do not have valid support period to post on our support forums.
Let us know if you have any other questions and enjoy the rest of your day
Regards, Yigit
Hi Please, may you confirm which is the last version?, is it 4.9 ? The latest version of the theme in my Themeforest account seems to be 4.8 Thanks !!
Hi,
Thanks for contacting us!
The latest version of Enfold is 4.9.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it in Enfold theme options to receive auto updates in WordPress dashboard
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Hi Kriesi,
After updating the theme to the latest version my page title disappeared (within Special header in Content section using Enfold’s built-in editor). Content section has a background image set. The title, an H1, is present when I view the HTML source but the image ‘overlays’ the Special Header.
Screenshot: https://paste.pics/ed20dfc7c61ed0e56958e1fdadcc3ccd
Could you take a look at this? Thanks!
Hi,
Thanks for contacting us!
We would need to inspect your page. Could you please start a thread on our support forum – https://kriesi.at/support and share a link of your page?
Regards, Yigit
Hi Yeet,
I submitted a ticket .
Thanks in advance!
Hi: I have a question: Does shop prebuilt sites have the VIP feature that if use is a VIP user, he/she can buy the item more cheaper?
Hi,
Thanks for contacting us!
We are using WooCommerce plugin on our shop demos which does not offer user role based discounts out of the box. You would need a 3rd party plugin for that, such as – https://www.flycart.org/products/wordpress/woocommerce-discount-rules.
Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
Hello, I have a problem with your theme and specifically with:
next-section
This is harmful to my seo, can you tell me how to fix it?
Hello, I have a problem with your theme and specifically with:
<a href=”#next-section” title=”” class=”scroll-down-link av-custom-scroll-down-colorI need delete #next-section This is harmful to my seo, can you tell me how to fix it?”>
Hi,
Thanks for contacting us!
It is used to scroll to the next section on Color Section and Fullscreen Slider elements. You could edit the elements and uncheck it to disable it – https://imgur.com/a/V2aO2qy
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
