Hello @Appin_Sports2

There is no issue with changing the domain and theme updates should not be hindered by it, as far as you have your product registered properly you should get the updates without any issues, please make sure that your purchase is registered with a valid code and then make sure that none of your 3rd party is conflicting with the update, if the issue persists however we will need you to open a support ticket with our team and we will take a closer look into this.

Click Here to Get Avada Support

Thanks

-Ammar

Hi,

For that please reach us via the form on this page so we can check further: http://bit.ly/2NJoU51

Thank you. – Abbas

Hi CRPunto,

We don’t have an exact demo but do have several closer demos that you can adjust for your needs:

https://avada.theme-fusion.com/construction/
https://avada.theme-fusion.com/avada-builder/

Hopefully we’ll have such a demo in the future. We do add new demos frequently based on market trends and user demands.

Thank you. – Abbas

Hi

You can send a report via the the contact page, https://theme-fusion.com/contact-us/

Thank you, Shaminder

Hi

You can add Avada galleries in a tab element using shortcode. As for demo, we have 86 demos and additional studio content that can be used with the theme. Please do refer the link here

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hello @web_dev_101

Yes, you can definitely remove the rollover from Avada > Global Options > Extras > Featured Image Rollover area and to disable the link completely you can simply use pointer-events CSS.

If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.

Click Here to Get Avada Support

Thanks

-Ammar

Thanks for that. I’ve removed the rollover and added the below css to the page (https://psrastaging.wpengine.com/publications/news-press-releases/press-releases/) itself but the image is still linking through to the page.

Am I missing some more css?

.fusion-image-wrapper a { pointer-events: none; }

.fusion-rollover .fusion-link-wrapper { pointer-events: none; }

Hi,

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will check this for you there..

Click Here To Get Avada Support

Thank you. – Abbas

Even pressing ESC doesn’t work, please help, I have already made a comment and for some reason I don’t see it here.

Hi

The issue most probably seems to be coming either from a script either added by the user or by the plugin, Screenshot here

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hi

If you do see your support expired then you probably have not updated it via the support account. Please login to your support account at https://theme-fusion.com/support/account/ Once you are logged in your account, click on the register purchase code tab. Screenshot here → https://prnt.sc/JOD0Gs3pbsym Scroll to the bottom of the page and you should see the option to “Recently Renewed? Apply Extension Now!”, Screenshot here → https://prnt.sc/ugqRoq2wyXj_ Click on this and it should update your account. If you have purchase a new copy then make sure the purchase code of this copy is added to your support account. At our end, we do see your support valid

As for your query, It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them. Do let us know if you are still not able to create a ticket

We look forward to helping you!

Thank you, Shaminder

ok, got it. Thank you

You’re most welcome

Hi

1) Cookie consents are saved in the browsers. This is how all cookies works (via the browsers). There is no information stored within the Avada console for this. User can always clear cache/cookies and they will see the consent notice show up again

2) Yes. You can invert colors of containers which is part of our new update. However, you can not switch on the fly between a light and dark mode

We thank you for your interest and would be delighted to have you as a part of our growing community!

Thank you, Shaminder

1. Logging consents is a requirement for GDPR

*7.1 Where processing is based on consent, the controller shall be able to demonstrate that the data subject has consented to processing of his or her personal data.

Regards

Hello @NOVASKAYA

You can learn more about GDPR and Privacy tools we offer in our theme here => https://bit.ly/3Mdor8F

Thanks

-Ammar

Hi

Flip box title can make use of dynamic content. You can add a codeblock shortcode where you add all html in the codeblock and copy paste the element’s shortcode in the dynamic shortcode area of the flipbox.

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hi

With Avada, you would have complete control on background and font colors. You can also in added in gallery element in 3 different layouts.(please refer link here). Sliders can be made using Avada, Revolutions slider and layer slider. (Rev and layer slider are bundled plugins).

We thank you for your interest and would be delighted to have you as a part of our growing community!

Thank you, Shaminder

Great, thank you so much, I will also buy the extended support but need to know the extent of the support from your team, will they be able to have meetings for example if we have inquiries? what support plans do you have?

Hello @mohammadhaidar4

We provide support via emails and our response time is under 24 hours, you can open as many support tickets as you want and our team will get back to you under the said responsive time.

Thanks

-Ammar

Hi,

You can add a border to the parent column as it has a per-side border option. For image, adding 1 side border will require a bit of CSS.

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hi,

I’d recommend checking with WPML support as it will likely be a WPML configuration/setup issue.

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hi,

For this, you can navigate to your support account area on our website: https://theme-fusion.com/support/account/

Then navigate to the “Register Purchase Code” tab in your account are to see/add purchase codes.

There you will find out the domain for each respective purchase code. Screenshot here → https://share.getcloudapp.com/6quryD4e (you can hit the refresh button to update this or unregister button to free up that purchase code for use on another domain).

For more info, please see the FAQs here: https://bit.ly/31L0Ebb

Thank you. – Abbas

Hi

Post Avada v7.7, Emails are managed via the notification tab in the Avada form options, Screenshot here . You can add a new notification which can send emails to your desired ID along with automated replies

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

I did that but data are saved to db, email isn’t sent at all.

Hi,

We’d need to login and check your setup for this. Please send us a ticket on the link we shared above.

Thank you. – Abbas

Hi

It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thank you, Shaminder

Hi,

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hi,

Your ticket was already escalated as per your request in the ticket. We’ve responded to your ticket a moment ago. Please respond and continue the conversation there as support queries are not handled in the comments section here.

Thank you. – Abbas

Hi

It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thank you, Shaminder

Hi

We do not have a similar ken burns like feature in the default theme options. If you do not want to use a plugin then this will need custom code

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder