7855 comments found.
Hi, how do I give editors access to edit pages with tatsu, they can edit pages normally? right now it’s only admins that have access to edit posts and pages. Thanks,
Hi Heliotropen,
Sorry, but there is no such options available. Let me know if you need more help.
Regards, sumit
So anyone a site owner allow to edit posts or pages; has to give those people Admin access? ... thats problematic 
Hi Heliotropen
If you want that editor role able to access Tatsu to edit post and page, Then you need to enable Tatsu for editor role that you can do from Appearance > Customize > Global Tatsu Settings > Provide Access to, Select the role from Dropdown.
Thanks Manish
Hi thank you, Such an important function thank you.
I see the:
“Provide Access to The selected user roles will have access to Tatsu. Administrator and Editor has access by default”
And editor is added there
Hope it works
Thank you so much Manish
Yes please check and let me know if that not work, We will help you to fix this. Because, this is important that editor can use Tatsu to edit website content.
Thanks Manish
Hello thanks fot the services so far! I have one more question. It is possible to use Oshine demo template and Tatsu with Polylang plugin? Or is there any other way to make my website multilingual? Thank you at all
Hi Hrncrdesign,
Yes, you can the oshine theme is compatible with WPML and Polylang plugins. Let me know if you need more help.
Regards, sumit
Hi, whenever i try to save a portfolio item created with TATSU i am getting a STATUS CODE : 403 – UNABLE TO SAVE! error!! What is this and how can I fix it??
Thanks in advance!
Hi dziners,
Please submit a support ticket here along with website login details so that we can help you to debug this issue.
https://help.expresstech.io/help/1720028511?envato_item_id=9545812Thanks Sumit
Hello. Please help. In my Wordpress I am trying to update Oshine to 7.0.7 from 7.0.5. It keep saying “download failed A valid url was not provided”. Please advise on what to do.
Hi The issue you faced is fixed. Issue occurred because you have added a space after the purchase code. Also replied you via email.
Thanks Manish
Hi there, how long it usually takes to import demo theme? It is already importing about hour, is it normal? Thanks
Hi hrncrdesign,
I request you to please check for the server requirements. Such issues occurred when the server requirements do not meet. Please check the below-given link for more details.
https://www.brandexponents.com/oshine-knowledgebase/knowledge-base/server-requirements/If you still face the same issue then please submit a support ticket here along with website login details so that we can help you to debug this issue.
https://help.expresstech.io/help/1720028511?envato_item_id=9545812Thanks Sumit
Hi, Is it possible to disable the tooltip that pops up when you hover over menu (menu tab) ?
Thanks
Hi Mariie,
Please add below-given code in the custom JS section of oshine options and then check.
jQuery(“a”).removeAttr(“title”);
Let me know if you still face the same issue.
Regards, sumit
Hi sumit_et, Thank you very much! it works very well!
Thanks, best regards
Hi, my website was working fine but today I have to disabled Type Hub plugin. I also got a warning message on the top of my admin: Warning: Undefined variable $theme in …/wp-content/themes/oshin/functions.php on line 701
When I tried to activate Type Hub plugin. I got this: Plugin could not be activated because it triggered a fatal error. Fatal error: Cannot redeclare activate_typehub() (previously declared in …/wp-content/plugins/tatsu/includes/typehub/typehub.php:45) in …/wp-content/plugins/typehub/typehub.php on line 44
Can you please help?
Hi Discus
Please submit a support ticket here along with website login details so that we can help you to debug this issue.
https://help.expresstech.io/help/1720028511?envato_item_id=9545812Thanks Sumit
hello i want update to php 7.3 to 8.0 is oshine compatible cause my website didnt work after update i downgrade and everything works again is there a special way to update? thanks
Hi Kurt83340,
The oshine is compatible with PHP 8.0.
I request you to please submit a support ticket here along with website login details we will help you to fix this. https://help.expresstech.io/help/1720028511?envato_item_id=9545812
Thanks sumit
Hi Team, I am making another licence purchase, and I would need to install Google Tag Manager on the website. Do you have the procedure on how to implement it? Thank you once again
Hi luizseigo,
Please check below given documentation link and follow the procedure. Hope your issue will get resolved.
https://www.brandexponents.com/oshine-knowledgebase/knowledge-base/generating-universal-google-analytics-tracking-id-and-using-it-with-oshin-theme/Regards, sumit
Dear Team, My logo appears extremely small on my website and in Oshine Options/Logo I can’t find the option to see it at normal size. Even here, if I check the option “Disable Logo”, the Oshine logo appears, also in a reduced scale. What can I do? thanks.
Hi Derpapitem,
Please submit a support ticket here along with website login details we will help you to fix this. https://help.expresstech.io/help/1720028511?envato_item_id=9545812
Thanks sumit
Hi, is anyone else having this kind of trouble? I made a new installation for a customer site and I’m running the latest version (7.0.6) of Oshine Theme on the latest Wordpress (5.9.3). I somehow can’t get rid of this warning, already updated all the plugins.
Hi NaLadoe,
Please submit support ticket here along with website login details we will help you to fix this. https://help.expresstech.io/help/1720028511?envato_item_id=9545812
Thanks sumit
Hi, I’m hoping this is easy: how do I hide the logo on the home page only? I found this CSS in your older replies, but it’s not working:
.home .logo { visibility: hidden; }
Thank you very much ~
Nevermind! Just figured it out:
.home .logo { display: none; }
Thank you ~
It looks like a nice template, do you think it fits my site? https://isbul.gen.tr/
Hi
Yes you can give modern look to your website by using Our theme. We do have 50+ prebuild demo that you can use and replace your content with that.
Thanks Manish
Hi team,
Is this Oshine theme compatible with PHP 8.1 or is it better to stay in 8.0 for now please?
Thank you in advance for your feedback.
Best regards,
Hi A2_Line,
Yes, oshine is compatible with PHP 8.1. If you face any issues then please submit a support ticket here: https://help.expresstech.io/help/1720028511?envato_item_id=9545812
Regards, sumit
Hi, the Envato/ThemeForest download section is not up to date. Oshine package available in version 7.0.5 instead of 7.0.6. Regarding the actual risk of hacking your theme, It is URGENT to update to the latest downloadable version !
Hi
Oshine 7.0.6 is released for one click update. Once you activate license of Oshine theme from WordPress backend, You will get update notification. Regarding the hacking risk that is only for those customer who are using tatsu 3.3.12 or Old. If you are not getting theme update option in wordpress backend then please submit support ticket here with website login details we will help you to fix this ASAP. https://help.expresstech.io/help/1720028511?envato_item_id=9545812Thanks Manish
Hello, I’m building a website and I can’t change the hover color on the menu: https://www.drive-u.dk/
I tried using the editor in OSHINE > Top header settings > Set Navigation Link Hover Color. However it has no effect. Can you help?
Thanks Manish
My two websites have been hacked last week… looks like the theme is not safe anymore. It’s not working anymore too… Lots of problem and I’m very disappointed
Hi
We are so sorry for that, This issue occur because of non update plugins, Please follow this article this will help you to fix this issue. https://brandexponents.com/how-to-fix-tatsu-vulnerability/
If this will not work please submit a support ticket here we will help you to fix this. https://help.expresstech.io/help/1720028511?envato_item_id=9545812Thanks Manish
I of course updated the plugins. But Wordpress tells me Oshin 7.0.6 is available. Current version is 7.0.5. and curiously it’s impossible to get that version. As I lost confidence in your theme, a lot of time and my good position in google, I’ve decided to switch to another theme.
Hi
Yes 7.0.6 Is Oshine latest version, If you are not getting update option in website backend, then please submit support ticket here with website login details we will fix this ASAP. https://help.expresstech.io/help/1720028511?envato_item_id=9545812Thanks Manish
I already change one of my website to another theme and will do the second one as well.
For your information as I’m removing my second hacked website, I noticed that there are files that had been added to my ftp—> FOX C404 (plenty of them)
Hi
Please submit support ticket here along with website login details we will help you to fix this. https://help.expresstech.io/help/1720028511?envato_item_id=9545812Thanks Manish
Already fixed, I redeveloped the website on a different theme
Tatsu a risk fo hackers? And still this never works …. Master Slider REQUIRED Slider Revolution REQUIRED No way to update from backend… always manually… What are the programmers doing on your site?
Hi Lohasscout
Please try to update plugins from Appearance > Install plugins. If still facing the same issue then please submit a support ticket here: https://help.expresstech.io/help/1720028511?envato_item_id=9545812
We will help you to update the plugins.
Thanks Sumit
System Failure: Packets not available
Hi
For Master slider please try to update after deactivate the plugin, once done you can reactivate again, and Currently revolution slider 6.5.18 is required version for Oshine 7.0.6.
Thanks Manish
metabox tabs 1.1.11 is not available for the update.. even not master slider..
Hi
Please try to update plugin from Appearance > Install plugins. If still facing same issue then please submit support ticket here: https://help.expresstech.io/help/1720028511?envato_item_id=9545812
We will help you to update the plugins.
Thanks Sumit
Hi, can you please provide CSS to hide the Portfolio breadcrumbs? I’d like to keep the title toward the left but hide the breadcrumbs on the right (only). Please know that when I use the Tatsu builder “save” function to remove the title whole bar, it messes up the Wordpress editor horribly. So hiding the breadcrumbs would be ideal in order to stick with using the Wordpress editor for our Portfolio only. Thank you very much.
Hi ptc19,
Can you please share your website link.
Thanks, sumit
Thank you, Sumit. Our development is just underway, but I think these screenshots should help. The first shows the Edit view and you can see that for the portfolio function we’re using the WP edit function, not Tatsu. The second and third screenshots show two sample portfolios and we want to hide the “Home / Legal / Here” breadcrumb toward the upper right. Thanks again.
Edit View https://dezigns.com/shots/edit.png Portfolio 1 https://dezigns.com/shots/portfolio_1.png Portfolio 2 https://dezigns.com/shots/portfolio_2.pngHi ptc19,
Please add the below-given CSS code in the custom CSS section of oshine options, and then check hope your issue will get resolved.
.breadcrumbs { display: none; }
If still facing the same issue then please submit a support ticket here: https://help.expresstech.io/help/1720028511?envato_item_id=9545812
Thanks, sumit
It worked, Sumit—thank you!
