5482 comments found.
Hello, when I try to reserve a period and I click on both check in and check out dates it doesn’t show me a calendar like it used to before and I can’t even edit the dates manually with the keyboard numbers so I can’t block my reserved dates off. Why has this suddenly happened? I updated everything to see if it goes back to normal but nothing unfortunately. Still the same problem. I’m looking forward to your reply. Thanks
Hi phaiax, Thank you for the message. I do not recognize this behavior. You said it started to happen before you decided to update the theme. Maybe another plugin you activated recently created a JS error (and the JS error blocks all calendar functions)
You can check in browser – console the exact messages. You can see a path to the source of the error and disable that specific setting or plugin.
This is the best I can advise without seeing the site.
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hello, is it possible to just show one country in the predictive text address input? For example, when typing the address, i would like to show only UK addresses. Is that possible?
Hi, Thank you for the message. The places solution that uses Google or Open street is for all countries. We have a technical help to limit country for google https://help.wprentals.org/article/how-to-limit-google-autocomplete-suggestions-to-a-single-country/
If you need further help please open a ticket in our client support. Thank you
Thank you
You’re welcome.
Hello, I want to create a B2B website with this theme. So people should request for registration and can not search rooms and book before login. Is it possible to restrict those features to logged in users only?
Hi, Thank you for the interest in our theme. This is not possible I am afraid. Thank you
What about making date picker to local calendar? Do you have any documentation to change datepicker to local calendar? Hijri calendar for example.
Hello, we do not have support to change the calendar (i am not not even sure it can be done) But we will not be able to help with this I am afraid. Thank you
Before I purchase your theme I have a question from my client.
Is it possible to send an additional invoice to a renter or auto charge the renters credit card after their initial invoice is paid and their reserved stay has ended? Example: My client has camp sites that are only available to their members but there are times when those members overstay their reservation because they don’t have a manger onsite. The client wants to know if they have the ability to automatically charge that clients credit card or invoice that client for the additional nights?
Thanks!
Hello, Thank you for your interest in our theme. The theme does not save the payment information (all payments are done via payments api, and they do not auto charge clients). So I am afraid this is not possible. Technically, I am not sure a merchant can make payments on a client CC without his authoization.
Using our theme functionality, if an user has a confirmed booking and he wants to extend, he needs to make a new booking in the theme.
If there is a 100% deposit set, admin gets the payment to his account as user confirms his booking (after owner approval, or with instant booking, without owner approval)
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Thank you! That’s what I thought but wanted to be sure before I gave a client wrong info.
Thank you for the follow up!
Hello, is it possible to deactivate the reservation?
Hello, Thank you for the comment and for buying the theme. You can replace the booking with with the contact form – https://help.wprentals.org/article/hide-booking-form-and-replace-with-owner-contact-form/
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hi, may i know did you guys got provide any demo account to testing?
Hi. Live demos can be checked as registered user or non registered users. If you need to test our theme backend, please send a message from here https://themeforest.net/user/wpestate Thank you
Hi, My current website has a category structure of Category (country), Subcategory (region), Sub-subcategory (holiday park) so you can display (or search) all properties for specific country, region or holiday park. Would I be able to re-create this using taxonomies in your theme?
For search I need user to be able to select Country from dropdown of countries (only the countries we use), then select region then select holiday park.
For taxonomy pages I need a country page to show the listings for that country plus also list the regions so that user can click a region if they choose. if they click a region they see listings for that region plus list of holiday parks. If they click a holiday park they will go to the listings for that hoiday park.
For the above you can substitute Country -> Region -> City if that makes it easier.
Can this be done?
Hi,
Thank you for the message. Please see my reply below:
My current website has a category structure of Category (country), Subcategory (region), Sub-subcategory (holiday park) so you can display (or search) all properties for specific country, region or holiday park. Would I be able to re-create this using taxonomies in your theme?For search I need user to be able to select Country from dropdown of countries (only the countries we use), then select region then select holiday park.
—> No, this is not possible. We do not have this type of hierarchy. You have category and type as independent dropdowns, and country is a list with all countries (not related to category). City is also independent.
For taxonomy pages I need a country page to show the listings for that country plus also list the regions so that user can click a region if they choose. if they click a region they see listings for that region plus list of holiday parks. If they click a holiday park they will go to the listings for that hoiday park.
We do not have a country page.
For the above you can substitute Country -> Region -> City if that makes it easier.
—> We do not have a substitute either.
Thank you
Hello, I ask you before buying the theme, the user who subscribes to a plan and uploads a new property, can charge the reservation on the page? Or can only one wallet be synchronized? For example that of the administrator who collects the subscriptions of the users.
Hi mu5az,
Thank you for the comment.
You, as admin, can charge the owner for submitting a listing on your site and take a reservation fee for each booking made on that listing.
Thank you,
Hello, I’ve been working with this theme for a couple years now. Recently, I just noticed that my rental property listings are not working correctly on mobile, specifically using Safari. Have you noticed this issue before or know what could be causing this? If you scroll down on the homepage there are 3 featured listings. These links don’t work currently on mobile. https://rvcampershare.com/ The theme and plugins are all updated to latest update. Thank you
Hi nexgenbryce,
Please use our client support http://support.wpestate.org/ if you need further help. This is also private support where you can send us your site details (url and wp-admin access). We will double-check and see what is happening. We are not able to replicate this situation on any of our demos, so we need to check this on your site.
Thank you
Hi, I can see 3 listings https://prnt.sc/cn5NgnstJ_B0 but in simulator the links work. You must send us more details to be able to help in support
I tested on mobile device – android – and links in the property cards from your home work.
I tested on mac – safari – safari ios simulator and work as well.
I am not sure if this happens exclusively for you on a specific Safari version, it is a strange behavior if it would happen only on your device
Please send us more details how you test, what safari version to be able to investigate this further.
Thank you
Hi pre-sale questions from me 1. I tried to find your another ready-to-use demo but I failed to. Every time I clicked demo link, always redirected to https://madeira.wprentals.org/ and no option to see another demo on that page. How can I see another demo? 2. Is possible to change the rate on grid layout to button? I want the guest click that button (my plan is our whatsapp business number) to check the rate to us. 3. Is possible to disable membership registration and disable agent feature? I want to use the website to list only our property partners who already have agreement with us so I don’t need every property that listed on the site come with agent details.
Thank you and I do apologize for my English. I hope you can understand.
Hi lenkbreak,
Thank you for the comment.
1. I tried to find your another ready-to-use demo but I failed to. Every time I clicked demo link, always redirected to https://madeira.wprentals.org/ and no option to see another demo on that page.-> You can check all available demos from main demo: https://main.wprentals.org/ https://prnt.sc/BGLaK_vXwBXJ
2. Is possible to change the rate on grid layout to button? -> it is not clear what you wish to achieve, but the booking form in the theme can be replaced with a contact form, so guests first contact you for more booking details. https://help.wprentals.org/article/hide-booking-form-and-replace-with-owner-contact-form/
3. Is possible to disable membership registration and disable agent feature? I want to use the website to list only our property partners who already have agreement with us so I don’t need every property that listed on the site come with agent details.-> You have the option to allow only the owners that you want to add new properties. https://help.wprentals.org/article/how-to-allow-only-certain-users-to-submit-properties-in-front-end/ Also the owner details can be hidden from the listing page. We can help with custom css.Thank you,
hi thank you for the answer. for the question number 2, I meant is possible to change rate that showing on grid layout of the property to “ask us for rate” button? In example, on your ‘featured listings to rent’ section there are some properties on grid layout. I see property with name ‘Modern Villa with Pool’ with rate $45/night, is possible to change $45/night to button with caption ‘ask us for rate’ or similar like that?
thank you
Hello, Thank you for the comment.
We have a text label before and after the actual price https://prnt.sc/YK-kDbA3C2rW
It can show instead of price (as text https://prnt.sc/0qnbb6ZY_Jxo)
You could replace booking with a contact form in this case – as booking would not work without price. Help https://help.wprentals.org/article/hide-booking-form-and-replace-with-owner-contact-form/
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
thank you for your reply: 1. Just for reconfirmed, do the layout will be like this? https://live.staticflickr.com/65535/52086017516_5e5b46b986_o.png 2. If I decided to keep showing the rate, can I use another currency?
Hi, Thank you for the follow up.
1. Yes, it shows everywhere instead of price. Example in lists https://prnt.sc/hdnWB3Sik4ka
2. If you decide to use price, you can change currency in theme options – https://prnt.sc/rdJo6sYhCEi8
Thank you
Hi Thank you for the reply. Its only label? Can we change it to button so people can click it and redirected to link that we decided?
Hello, Thank you for the follow up and for buying the theme before I could answer. The text is only text (there is no link in the theme code for before or after price text labels).
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hi, I want to add bulk neighbourhoods/areas with a plugin and add them to certain Cities, which is fine… But it allocates these to the first City only. For example, I want to add 30 areas and then assign them to London as a city in bulk. How can I achieve this efficiently? It will take too long to assign them individually.
Hi oktaycinpolat, Thank you for the comment. I am not aware of an import solution for taxonomies that can also create the city -> area dependency.
In submit form, if you use city and area as dropdowns, they are independent. If search, if you use city and area as dropdowns, they are independent too. So if you want to use city and area as dropdown, you could import without making the city -> area connection.
We have other options to manage location. You may not need to import either.
Help for location as dropdown https://help.wprentals.org/article/how-to-manage-the-listing-location-with-a-dropdown-selector-in-wprentals/
Help for location with google or open street places – https://help.wprentals.org/article/how-to-manage-the-listing-location-with-google-places-or-openstreet-places-in-wp-rentals/
Help with location and theme auto complete https://help.wprentals.org/article/how-to-manage-the-listing-location-with-theme-autocomplete-in-wp-rentals/Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hello, couple quick questions i hope you can help me with…..
1. – How can i add ‘Acres’ as a unit of size, or can i change/rename square meters to show acres instead?
2. – How can i add the advanced search over revolution slider, like in your demo?
Lastly, I have been building the website on my development site which is a different domain name to where i want the live website. Will this cause an issue with the purchase code/license? I plan to move the website files to my live domain this week.
Hi, Thank you for the message.
1. Yes, you should be able to translate (and select the translate from theme options – general after) – https://help.wprentals.org/article/how-to-modify-theme-text-in-english-with-poedit/
2. If the slider is used as hero header from theme header options, the search will display if the option to show search over images is enabled https://help.wprentals.org/article/advanced-search-options/
3. No, that is ok.
Thank you
Thank you for the quick reply. I really appreciate it.
I have tried to use loco translate and it works fine for all the other text, but m2 is not showing up in the results. 
Do you know which PHP file i could edit? or is there another way to change m to acres?
Hi locko69,
Thank you for the message.
For unit measurement, you need to add the same translation in both the theme language file and the core plugin language file. After you make the change, you will need to select the translated unit measurement again from the Theme Options.
Thank you,
Hi. You translate m and square meters (2 in core plugin, 1 in theme). Then you select acres2 from theme options – general settings. And you hide 2 with css
sup {
display: none;
}
https://prnt.sc/jx2E9vujopOt
Awesome. Thank you so much
you’re welcome!
Hello, is it possible to completely disable ‘guests’ globally across the whole site? I want to use the theme on a website to rent land and fields. I don’t need the guests option. Thanks
Hi, Yes, you can disable guests. We have a video for how to make that happen https://help.wprentals.org/article/how-to-manage-guest-options/
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Wow… awesome. Thank you for the quick reply.
No problem. Have a nice day!
Hi Great Theme, just one question, how do I set the price of property “per month” and not per night? also how i can change the label from /Day to /Month, Thanks
Hello alaaelalfi, Thank you for the message and for buying the theme.
The booking would still be per day/night (if the label is changed). If that is ok, you can follow this help to edit text label – https://help.wprentals.org/article/how-to-modify-theme-text-in-english-with-poedit/
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hi, it is possible to hide the strikethrough elements?: https://ibb.co/jGfy9dC
Hi, set this to No in theme options https://help.wprentals.org/wp-content/uploads/2019/02/show-features.png
Thank you
ok thanks, it is working for features and amenities but not working for “Rules”, where can I change it in “Rules” too?
No, the rules are always visible (those checked and those unchecked) You can hide only the entire section, not just unchecked. Thank you
hello. we are considering this theme for an Airbnb type site…but aimed at digital nomads. we want the ability for property owners to review guests after stay. a guest will receive incentives for a good rating. is it possible to have a GUEST DASHBOARD and an OWNER DASHBOARD?
Hello, Thank you for the comment and for buying the theme before I could answer. Unfortunately we do not have reviews for guests. The reviews are only for the properties, and they are added by users who have had a booking confirmed and completed.
I can add this idea to wishlist, but unfortunately we do not have it at the moment.
Thank you
Hi, How we can transfer payments to owners? how we can manage that? if this feature is not there in your theme then suggest any third party plugin compatible with WP-RENATS to manage payments?
Hello, Thank you for the message. We cannot transfer payments to owners, we do not have a plugin support for this process either. I am afraid I cannot help with this request. Thank you
Ok if payments to owners option is not there but there is not any management system between admin and owners where they can check how much admin have to pay to owners and how much admin pay like that thing, then how they will manage this thing?
Hi, The payment to owner would need a management system, but we do not have that since we do not manage payments to owner as process. Thank you
You did not understand my question, payment option is not there that is ok, no problem, They can send payments manually but at least there should be a system where admin and owners can see entries. They can change the status manually like this payment has done. Like someone booked a accommodation with 50% booking amount and all that amount will go to admin and rest of the 50% owner will get at the time of check-in. and there are 20,50 bookings like this. Then how they can check how much admin have to pay to that owner. There is no reporting system.
Hi, I understand. Unfortunately there is no payment management system to be able to track what needs to be paid to each property owner by admin. Thank you
Can i use this theme / template to create a kind real estate investment like that of www.buyproperly.ca ?
I just need a real estate wordpress theme that has some kind of investment terms / functionalities like https://pixner.net/revest/revest/index.html
Hello, Thank you for the message. WpRentals is not real estate oriented. It would not fit into a real estate project. Thank you
Can site visitors see bookmarked items on a map in their bookmark page?
Hi, We do no have this feature. Thank you
instant booking not work
Hi, I checked and everything is working well on our demo https://prnt.sc/hLHoPR4HRkZi
We checked here https://main.wprentals.org/properties/summerlin-cabin-perfect-holiday/
Please open a ticket in support to check the exact messages you get and help you track the solution you need to apply.
Please use our client support http://support.wpestate.org/ Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
If there is no responsive, check if you have a plugin causing a JS error and blocking all JS actions (you can track this in browser console)
Thank you
