Hi ahsen_gulsen! We are sorry but we don’t have other users that reported this “warning” (it’s not an error), and without debugging the installation it’s not easy to understand… What version of Uncode and Uncode Core do you have?

sorted now, thank you

Thank you for the confirmation!

Hi michalcica! This happens because the plugin caches the result. I specifically have no idea how this plugin handles this, but for example WPRocket does it automatically. Try hearing from the plugin authors if they have any add-on codes or consider switching to WPRocket which handles these events: https://support.undsgn.com/hc/en-us/articles/360017231458

Hi Vickygraphy! What exact text you refer to? Sorry but it’s really not possible to understand without a link to the page and the specific element.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi mylelam82! Unfortunately, we did not received other similar reports, and from what we can verify in our demo everything is working as expected: https://undsgn.d.pr/headFe
Can you please explain better what you refer to?

Hi seba2419! Please send a private message using the form you find on this page, and include your Purchase Code: https://themeforest.net/user/undsgn

Hi wombatcreativeltd! No sorry, the Uncode mobile menu is different, and there is not this specific animation.

Ah right, no problem! Is there any plans to add more options like this? Still a great theme!

Hi wombatcreativeltd! We have big changes planned for the whole menu both desktop and mobile, however, I cannot give you timelines. Thank you in any way for appreciating Uncode!

Hi Branding1! The border is named “Frame” and it’s applied to all the pages when you activate it ( probably you can find some examples in our showcase https://undsgn.com/uncode/showcase/ ). At the same also the Fixed Elements can be applied site wide (or specific pages): https://support.undsgn.com/hc/en-us/articles/4403190117649

Thank you

You welcome! Thank you for the interest!

Hello, maybe you have changed domains meanwhile or something like that? However, if you think there is an error you just need to write us a private message and include your Purchase Code. Please send a message from here: https://themeforest.net/user/undsgn#contact

Thank you for the confirmation!

Next question. I’ve got login page looking like we want… any way to make the lost password page use the same layout as login page?

Screenshot shows our current login page top, and the lost password page below. Would like lost password to use same layout as login.

Hello! The “Lost Password” page inherits its layout from the “My Account” section. It is a behavior of WooCommerce unfortunately. From the WooCommerce settings https://undsgn.d.pr/1VpjqA you can select the page for the whole “My Account” section, but not only for the “Lost Password” form unfortunately. The only advice is to find a good compromise for both sections and maybe adjust something via CSS.
Let me know, best

I want english first because i want to add arabic later with wpml plugin. Is this possible?

for example, is RTL suitable for this theme? https://undsgn.com/uncode/homepages/creative-corporation/

Uncode is WPML Certified: https://support.undsgn.com/hc/en-us/articles/214003905
Yes, you can use also the Creative Corporation demo.

Hi zumaxb! Support expiration is one of the Envato Terms the whole marketplace is based, and this is common to all themes. Consider it the warranty of a normal product that expires after sometimes. So if a user needs extra private support, he must renew it.
Otherwise you can ask other users for example on our Facebook group dedicated to Uncode, this could be a costs free solution: https://www.facebook.com/groups/uncode/
PS: Just for informational purposes since you say you have never used it, we see that your account has used the support, last time on January 6, 2020.

Hi piesse! Did you check the custom permalinks structure? https://www.greengeeks.com/tutorials/how-to-create-custom-permalinks-in-wordpress-and-why/
Otherwise, also some SEO plugins offer the possibility to define custom permalinks.

Hi there, thank you for the quick reply. Yes I knew this plugin, I just thought there was an integrated solution. I will go for this. Thank you!

Hi piesse, and thank you for the confirmation! No there is not a build-in solution for this since there are dedicated plugins.

Hi diaryofsid! it’s not necessary a type of blog posts, this is just a custom layout you can create with Uncode and the Dynamic Elements: https://support.undsgn.com/hc/en-us/articles/360011223818

Hi sschermer! Please follow this article, if you have imported Demo Contents, the element is in the Footer: https://support.undsgn.com/hc/en-us/articles/4403190117649

Hi HirroCreative! If you have imported Demo Contents, the option is used on some demos only, and it’s located in the Page Options > General > Cursor ( although there is also a general option ). https://support.undsgn.com/hc/en-us/articles/4406990553361
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi Nityasingbal! We are telling you where the problem is, as said other users don’t have this problem, so look at what you have as content here inside this section if you want to solve the problem. If it was a theme problem as you say here you would see hundreds of users reporting this problem. As said it looks like you are using SVGs. Can you look at that?

thanks i will look into it

Ok! You welcome!

Hi gapd! Unfortunately as already said we from here can’t debug it, if it was a theme problem here there would be hundreds of similar posts and you would have had this problem from the first moment you installed the theme. Instead this is resource related.

Yes, this has been an issue since day one. I have only started working with this template this past couple weeks even though I purchased it sometime last year. I’ve spent an entire day going back and forth with the dedicated server host and their tech support can find nothing on their end that is incompatible.

Seems the issue is with WPBakery as I’m seeing others complaining of this issue when I search WPBakery galleries not loading images. Cannot find a fix for it though.

Hi gapd! We are sorry, as has been said many times now without the ability to debug your server from here we can’t help you since moreover we don’t even have other reports.

Hi MetalPotatoUK! Here you are: https://support.undsgn.com/hc/en-us/articles/4549781822097

Thanks very much for this. One last question… is there a way to make the height of the images the same size without forcing a specific aspect ratio?

Screenshot: https://cloud.metalpotato.com/hFDSXw

So basically, the landscape images take up the same amount of equal height as the portrait?

Hi MetalPotatoUK , it’s the “Relative” height option mentioned in the article.

Hi Lhami! No I am sorry but at the moment this is not an option and we never show anything similar. From the next big update we will have an advanced Ajax filter system, similar to this one although not the same. Unfortunately, it is not something for which we can provide some custom code to accomplish it quickly.

Hello ! Thank you for your fast answer, when will be the next big update (approximatively) ?

Realistically, I don’t think inclusive of testing can be before two months.

Please ignore this. Found it

Hi MetalPotatoUK, and thank you for the confirmation!