Hi traven! Yes, we confirm that this is the latest version of WPBakery each user is using: https://support.undsgn.com/hc/en-us/articles/213454129
It sounds more like something strange happening on your server or you should try installing it again. In case of an error you have to ask your server to give you more information, 500 is by definition a server error.

I delete and reinstall theme and every plugin, still 500, blog page only work if I disable “Uncode WPBakery Page Builder”, but there is a blog category page only has 1 blog post, it works. Other category page more than 10 blog posts, does not work.

WP Memory Limit already: 512 MB and PHP Max Input Vars already 3000.

To be more clear, website works, only blog page and category page that have more than 1 post return 500.

Hi traven! Thank you for the description, but without the ability to debug this installation for us it is not possible to understand what the problem is and why your server returns an error 500. If this were an Uncode problem this would occur on all installations and there would be hundreds of similar messages here but this is not the case. Your server support should be able to read the Logs more carefully, otherwise you need to open a ticket at our Help Center so the developers can look at what is going on: https://support.undsgn.com/hc

Hi Nellissima! Errors with importing Demos can only happen if you have a technical problem on the server that blocks this process. Unfortunately, from here, it remains tough to figure out what the cause might be. We have here a short guide, but in case this doesn’t help you, you have to open a private ticket so that the developers can look at the causes of this problem: https://support.undsgn.com/hc/en-us/articles/213459629

Hello! Please try replacing your file on the server wp-content/themes/uncode/vc_templates/vc_icon.php with this one https://www.dropbox.com/s/kzeikq93tzzei74/vc_icon.php?dl=0 and let me know. If that doesn’t solve the problem, however, we can’t do anything else from here immediately because we can’t replicate it and we haven’t received any other reports.

yes, now it is solved out. thank you!

Thank you too, in this case we’ll add the fix to the next update as well. Best

Hi yazilimteknisyeni, and thank you for the appreciation!

Hi, that function is related to image display and optimization. On a page without images you would not see it, it is needed to pull data from the images in the database in order to serve the best resolution based on your choices, specs, etc. It can also be launch for lightbox images, background images, etc.
However, let me know if you want to clarify any more doubts about it. Best

Hi, thank you for the reply, appreciate it. But I don’t use any optimization or enabling any option on the Theme Option > Performance though. I enabled only the ‘Production Mode’, is that considered normal? Can I disable it?

Hi shandysuta! We probably weren’t clear but this is because there are checks for breakpoints and the most correct image formats, ex: https://support.undsgn.com/hc/en-us/articles/4403183673873

Hi iqmartins! If the warning you refers are the ones you have in the Theme Options > CSS, please note that this editor is tailored for some easy CSS, so if you use advanced rules it can report you a warning, but if the CSS works it means it is valid.
Please note that for massive editing and customisations you should use the Child Theme: https://support.undsgn.com/hc/articles/213454729
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Ok, i’ll do that, thanks! (and yes, I’m using the child theme to make these customizations

Thank you for the confirmation! Anyway it’s a false report of the tool you use when you use these advanced selectors.

Hi iqmartins! You can use this selector:

[class*="t-entry-cf-detail-"] {
    font-size: 25px;
}

It works perfectly! Thanks again!

Thank you for the confirmation!

Try to insert in the Page CSS option this small snippet:

.tmb.tmb-table .uncode-post-table-column a {
    pointer-events: none;
}

Oh yess, it works. Thank you so much!

Hi and thank you for the confirmation! Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi materialweb, and thank you for your interest!
You can enable automatic updates for the theme, this is possible but not for external plugins. Besides it would also be risky because if there is a problem with the new version of possible plugins probably unless you visit the site every day, you would not notice it.

Hi OmriS! Do you mean a rate and review system? No sorry but there never happened this request so I couldn’t tell you if there are plugins that can do this. Just as suggestion you could also create a Custom Post Type, and use the rate as an image, ex: https://support.undsgn.com/hc/en-us/articles/213457309

I actually meant the automatic rotating design.

Sorry, could you clarify please? The link you provided is no longer active. Thank you in advance, best

Hi wutzelmutz! On August 1st there was an update only of some information on the presentation page. Anyway, the last technical update is May 4th. The next big update of Uncode will come in a little while!

Hi onnodesign! We are sorry but this is not an option (in fact, we never promote images in dropdown menus in our demo). If you need to create these type of dropdown, please give it a check to the QuadMenu plugin, or Groovy Mega Menu (both on CodeCanyon).

Hi dominikhintringer!
So sorry, but for competitive reasons we can’t discuss publicly all the points we have on the road map, in particular we can only say that Uncode is not based on that page builder at the moment, but on a tailored version of WPBakery: https://undsgn.com/uncode/frontend-editor/ – https://undsgn.com/uncode/wireframes/
Hope you’ll understand, all the best

Hi marceloads! What other formats are you trying to use? Are you inserting the videos using just the URL as noted in the doc? https://support.undsgn.com/hc/en-us/articles/213459489
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi Feggel! What do you mean that your License stopped working?
As you can see, this is a valid method to contact the authors when the support period is expired.
Anyway, please send us a private message using using the form you find on this page, and include your Purchase Code: https://themeforest.net/user/undsgn

Hi, I tried contact you via the help center but couldn’t find a contact form. I’ve sent you a private message through the link you provided. Thank you!

Hi Feggel Ok we already replied to you! Please check your InBox!

Hi Hebininja! The size is the one of the SVG itself, so you need to upload on the size you want to display. The color option, as noted in the description, is not for uploaded icons, so you need to give it the proper color in your SVG editor: https://undsgn.d.pr/JXWXNq

Thanks for the reply, it solves the issue.

Anyway: is there anyway to import a completely different ICON LIBRARY in the theme? It would be really useful for me to create my own and use it in the project instead of working with many SVG (size and colors changes throughout the website)

Hi Hebininja! We are sorry but this is not an option at the moment. Unfortunately, this is not something we can suggest a few lines of code for.

Hi iqmartins! We confirm that this is the correct solution, probably you need to add this inside a Media Query of you need to remove that space on mobile.

Your’re right, i think i’ll have to remove it on mobile! Thank you so much

Hi iqmartins, and thank you for the confirmation!

Hi! As highlighted in the documentation this happens since you have the Wireframes plugin active. The plugin needs to have a few images to use as placeholder. If you don’t want these images you can use the hook suggested at the bottom of this page, or deactivate the plugin if you don’t need it: https://support.undsgn.com/hc/en-us/articles/360001634157-Wireframes-Plugin

Hi! 1. No sorry this is not an option since this virtually creates infinite nested grid structure. 2. Not sure about what you are creating but the better solution to creates pop-up or overlays is Pop-up Maker: https://undsgn.com/create-wordpress-popups/

I’m working on localhost I did add a class, but then when I do the CSS, the box is full width, rather than just around the text.

Sorry but if you are local we can’t help you, write when it is online.

Hi! Try to use the Message Box and add this code:

.messagebox_text {
  display: inline-block;
}