13768 comments found.
After the last update, the pagination in the blog has disappeared (https://www.e-velopment.de/blog/). What to do?
Hi,
Thanks for contacting us!
I just doubled checked on my local installation however I cannot reproduce the issue. Blog Posts element displays pagination on my end.
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit
Thanks Yigit, done.
Hi,
Is it possible to add an “Embed Code” icon to a post thumbnail in Enfold?
It refers to the ability for users to download a photo or video file code displayed as a thumbnail on a post.
Regards, Mark
Hi Mark,
Thanks for contacting us!
That should be possible but could you please post a screenshot and show the changes you would like to make so we can make sure that we are on the same page? You can upload your screenshots on imgur.com and post the links here
Regards, Yigit
Hello, the spacebar in special titles do not works (enfold theme). It is impossible to digit the space in special titles. Can you please help?
Hi,
Thanks for contacting us!
Please try de-activating all active plugins and check if that helps. You can activate them one by one to find the culprit.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
The font awesome (font-awesome.min.css) library is still loading without user consent which is not compliant via GPDR. Please add them to your theme settings in the Cookie & Privacy settings and only load them if the user accepted the cookies
Hi,
Thanks for contacting us!
Font Awesome is not included in Enfold and included icon fonts are loaded from your server so they are GDPR compliant.
To host Font Awesome locally, please see – https://fontawesome.com/v5/docs/web/setup/host-font-awesome-yourself
Regards, Yigit
I’ll try to leave another comment as the first one did not appear. I successfully installed the demo version I liked, but the Theme options in the Consultio dashboard is missing, also the video tutorial is missing as your account is being terminated. What should I do to get to the theme options, should I install the child version?
I apologize, the quest is not made for your theme
Does the avia layout builder has an issue? We keep getting a “publishing failed” message on our pages but posts and everything else are fine. Just when we use the layout builder. Everything is up to date including plugins and theme. PHP version is 7.4.30. Please help.
Hi,
Thanks for contacting us!
Are you using a child theme? If you are, could you please temporarily switch to parent theme and check if that makes a difference? If it does not, please try de-activating all active plugins.
If that does not help either, please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it
Regards, Yigit
Dear Madam / Sir : We have been using your “enfold” theme for awhile and now would like to use our website bilingually (Turkish & English). By doing so we would like modify / delete /add some of menu options in the second (English) version of the site. Is there any way we could do that? Could your help desk assist us? Thank you and best regards,
Merhabalar
Thanks for contacting us!
Enfold is fully compatible with WPML – https://wpml.org/. You can use it to turn your site into a multilingual one.
I hope that helps!
Let us know if you have any other questions and enjoy the rest of your day
Regards, Yigit
Merhaba, bu eklenti ile tasarımı değiştirmemiz mümkün mü İngilizce dil seçeneği ile. İngilizce dil seçeneği seçildiğinde web sitede tasarımda bazı değişiklikler yapmak istiyoruz Türkçe versiyonu ile.
Teşekkür ediyorum.
Merhabalar,
Evet, isterseniz sayfayi oldugu gibi kopyalayip sadece icerigi degistirebilirsiniz, isterseniz Ingilizce ve Türkçe versiyonu birbirinden tamamen farkli tasarlayabilirsiniz. Bu link faydali olacaktir – https://kriesi.at/documentation/enfold/translation/#how-to-translate-sites-built-with-enfold-using-wpml
Regards, Yigit
Hello, I have a legal problem and need to deactivate google fonts as soon as possible. How can I do that?
Hi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/support/topic/loading-google-fonts-locally-for-gdpr-compliance/
Regards, Yigit
Hello, thanks for the info. This is a misunderstanding. I don’t want to host fonts myself. I need to remove the link:
f.href = '//fonts.googleapis.com/css?family=Open+Sans:400,600%7CDroid+Sans';from the source code. The ENFOLD theme is not privacy compliant for Germany and Austria. I have a court case about it right now. It costs me a lot of money. So PLEASE, how can I remove the link. It is very important. If I don’t do it quickly, I will have to remove my websites from the internet.
Hi,
By loading the fonts locally, you host them from your server and not from Google’s server. So basically you can remove the link by loading the font locally.
If you need assistance with that, please feel free to start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
How do i remove “Enfold Theme by Kriesi” from footer?
Hi,
Thanks for contacting us!
You can simply insert [nolink] in copyright section – https://kriesi.at/documentation/enfold/footer/#copyrights-info
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Hi!
The portfolio items show some social media icons that I can’t remove.
Can you help me locate how I can remove them?
Thank you!
Hi,
Thanks for contacting us!
Those buttons seem to be from a 3rd party plugin. Please go to Plugins > Installed Plugins and de-activate related plugin.
If you have any other questions or issues or need further help on this, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Hello,
I’m trying to setup a woocommerce test shop for our client who bought enfold so I’m only able to post here as I don’t have access to your support forum..
I have a test site at https://demo.futurion.si/. I just created two identical products where one uses Default Wordpress builder and the other uses Enfold Advanced Layout builder.
I browsed through your support forums to find a shortcode which can be used to display woocommerce images gallery with thumbnails, which is:
add_shortcode( 'avs_product_gallery_hook', 'avs_product_gallery_hook_callback' );
function avs_product_gallery_hook_callback( $atts ) {
ob_start();
woocommerce_show_product_images();
$content = ob_get_clean();
return $content;
}
Then I used that same shortcode [avs_product_gallery_hook] inside both products here:
https://demo.futurion.si/product/basic-product/ https://demo.futurion.si/product/enfold-product/As you can see, inside Basic product, the image gallery with thumbnails is completely ok, while inside Enfold product the formatting is not ok (thumbnails are shown with numbers, not aligned, no formatting, no border, no zoom lens, etc.). I believe this is an issue with enfold formatting and this function is crucial for me if I want to build that shop using enfold template.
Can you please check what could be the issue? I can also send you (in private) login details if needed. It’s actually just simple wordpress install (latest 6.0.2) with latest enfold 5.1.2 version. PHP is 7.4.30.
Kind regards and thank you in advance for your help.
I did some further research and it seems there’s just an issue with CSS formatting which is evidently missing when using this shortcode inside advanced builder. I tried to add additional class “product” to text field inside advanced builder where shortcode is called and it fixes things a bit (visible border around main image, nicely sorted thumbnails), but it’s far from perfect (not the right size, zoom lens missing, lightbox doesn’t work ok, etc.).
I think all there’s needed to be done is apply all CSS formatting from basic product page to this one or wrap this shortcode into proper div/class/id elements, but I simply don’t know how or where to start.
Thank you in advance for your help once again.
Hi! I just updated your theme on my preprod https://preprod.boss-formation.com/ but there is a problem with the margin of my third column (BPJEPS Activités de la forme) which is not aligned with the others. And a problem with the color: the background is red but when I go on a column and save the settings, the theme does not take into account the background color. Coul dyou help me to solve that? Thanks you! Gaëlle
Hi,
Thanks for contacting us!
I can see the background color issue however alignment is right on my end. Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins so we can look into it?
Regards, Yigit
Hi Yeet, I just updated your theme on my website https://boss-formation.com/ but I still have the alignment problem under the title Discover all our formations. can you tell me what caused this? Thanks for your help. Gaëlle
Download of files for demo Elegant Portfolio Demo didn’t work! You might want to try reloading the page and then try again.
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach WP and FTP logins in private content field so we can look into it?
Regards, Yigit
Hello, My client is using this theme. I want to create my own icon image instead of using the icons installed. Anyway of doing this? Thanks
Hi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons-
Regards, Yigit
Hi, my client uses this theme,, but the version is around 4.4 if I’m not mistaken.. Will this cause issue if we update the theme to 5.0? thanks
Hi,
Thanks for contacting us!
No, update would not cause an issue unless parent theme files are modified. If there are modifications but they are on the child theme, you can still update the theme but you may need to update modified files such as header.php or footer.php.
I hope that helps! Let us know if you have any other questions and enjoy the rest of your day
Regards, Yigit
Ah got it. This is very much appreciated. Thank you very much.
You are welcome!
Hello, I just love this theme. For a new project I use it since a few days and very happy with it. I have a question about an idea. I want to have a Revslider (fullwidth) and underneath it a “Farb-Sektion” with an SVG Divider on top. Is it possible to place the Divider-Effect over the Revslider ? Like a layer or something … ? I hope you understand ? Thanks you and keep up the good work
Hi,
Thanks for contacting us!
That is possible, yes. Please add Color Section element above your Revslider and set Layout > Section Height to “No minimum height, use content within section to define section height”. In Layout > Margin and Padding, check “Custom Margins” and set bottom margin value to -100px. Set your SVG divider in SVG Dividers section and go to Styling > Background Colors and type “transparent” in BG color field. Finally, go to Advanced > Position and set Z-index value to “31” (I tested this using LayerSlider, you may need to set different value).
That should do it!
If you need assistance with that or anything else, please feel free to start a thread on our support forum – https://kriesi.at/support and we will gladly help you
Regards, Yigit
Hi! I’m helping a friend with his site (built on Enfold). When I try to update the Theme, it says; Theme Updates
No Updates available. You are running the latest version! (4.5.1) But the latest version is 5.1.2
Best Regards Lennart
Hi Lennart,
Thanks for contacting us!
Could you please try setting only required permissions here – https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5 and check if that makes a difference? You can also try using Envato Market plugin to update the theme from WP dashboard – https://www.envato.com/lp/market-plugin/
Regards, Yigit
Hello, on the mobile version of the website sabaregulatory.com, the background video is not playing after the update. how can I fix this?
Hi,
Thanks for contacting us!
I checked your website on my iphone and I see YouTube play button which is not clickable. Videos are disabled on mobile due to compatibility issues. Could you please edit your element and set fallback image for mobile?
Regards, Yigit
H, I am facing an en error in my website after updating the theme when I change some content and image and click on update or preview its showing this error (This page isn’t working mydomain.com is currently unable to handle this request. HTTP ERROR 500
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it?
Regards, Yigit
Hi guys (two questions). 1 – how to update the theme?. 2- Can you insert an excel sheet somewhere on the website, so that customers can download it? Or create a direct link to an excel page? Thank you
Hi,
Thanks for contacting us!
1- Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/. To receive auto updates in WP dashboard, you would need to generate a Personal Token – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options.
2- Please consider using a plugin such as this one – https://wordpress.org/plugins/google-document-embedder/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
