Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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8598 comments found.

Are design files (PSD, Figma or Sketch) available?

Hi giz123 and thank you for the interest! No sorry Uncode doesn’t include design files (PSD, Figma or Sketch). The whole theme is designed on the browser. To sketch quick layouts you can use the Wireframes (it’s a different workflow), ex: https://undsgn.com/uncode/wireframes/

Is there anyway to use the blend-mode on the logo?

Hi sarahgwan! It’s not influent the menu layout, it must be the element immediately adjacent to the contents, so the container of the Logo and Menu together.

got it thank you so much! Great theme BTW!

Hi sarahgwan, and thank you for the confirmation even if we cannot help too much with this :)
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hey there. I’ve purchased your theme some weeks ago and finally found the time to start working with it. Is it true that I really can’t set up a transparent menu when not using headers? Especially on the the single product sites, this is really driving me crazy: Whatever I try, the navigation background always stays dark. I simply try to set up a 100vh two columns layout with transparent navigation but that seems to be impossible. On normal pages, I at least have an option to chose first row as header, but this option doesn’t exist for single products and I just don’t want to use a header for the single products. I already had a look at the dedicated article in the docs but that doesn’t help either. I know my support has just expired, but just in case that’s true and there’s no way of setting up a simple transparent menu without being forced to use a page, this great theme is useless for my purposes.

Hi wutzelmutz! We confirm that to have a transparent menu you must have a Header as explained in the documentation, video tutorials, and as shown on all our demos, ex: https://support.undsgn.com/hc/en-us/articles/213459689
Please also note that you cannot have two columns as Header but in case you need to wrap them in the main column first, ex: https://support.undsgn.com/hc/en-us/articles/213459749#&gid=1&pid=6
Not sure why you say that this is not an option for Single Products, ex: https://undsgn.com/uncode/shop/integra-trident/
Now without being able to access the installation cannot know your problem specifically, but this is what is public both in the doc and in the demos, and these are the tools with which users have been creating great quality sites for years, ex: https://undsgn.com/uncode/showcase/

Thank you – your example shows that what I’m trying to achieve is at least possible. I’ve renewed my support and opened a ticket to get this fixed.

Hi wutzelmutz! Sure, we are going to check it soon.

Hi guys,

we are using your theme on some client websites and it is very good. Thank you very much to all of you.

For one of our clients we have used the posts for individual events. We display them as a query on the home page and another one on page. ex. https://kulturtreffhainholz.de

How can we automatically hide old events on the home page (from the current date) and only show a range of 3/4 events for example.

Thank you for your help.

Hi frank_wua, and thank you for appreciate Uncode! :)
Not sure to understand the request, sorry. Do you need to limit the Posts module to display only the latest 3/4 events? In case you just need to use the Build Query option and insert 3/4 in the Post Count field: https://support.undsgn.com/hc/en-us/articles/213456809#&gid=1&pid=6

Hello again! we entered the license code, but It doesnt work, Its appear a message: Invalid nonce or empty data. What can we do?

Hello angelinepe!
It seems a server problem. First you might want to take a look at this article https://support.undsgn.com/hc/en-us/articles/115004287985 which explores possible causes and provides support when you have problems with registration. In case it does not help, we should take a deeper examination of your installation in order to understand the problem better and I would ask you to open a ticket in our Help Centre https://support.undsgn.com/hc and provide us with WP and FTP access so that we can investigate.
Let us know, best :-)

Hello, I have bought this amazing Theme 7 times for different sites, and not once have I had an issue with the wireframes. For some reason when I go to add them, they are not doing anything. The circle just spins and spins. Your help is greatly appreciated.

Hello mcalas!
When you try to insert a wireframe without success, do you see errors in the browser console https://undsgn.d.pr/i/SOOz7s?

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

How to reset my licence?

When i tried to support, it’s showing licence is expired

Sorry, i deleted

Thank you so much, it’s workng now.

Awesome Support.

Thank you for the confirmation! ;)

HI, We have been instaled the template, It needs to enter a code registration, Where is it?

Hi angelinepe! Please find here: https://support.undsgn.com/hc/en-us/articles/360000718649#&gid=1&pid=2
If you need info please note that we have a very detailed documentation, comprehensive of Video Tutorials: https://support.undsgn.com/hc/en-us
Moreover, if you need help you can contact the Support Team by using the ‘Submit a ticket’ button you find in the top right.

Hi uncode team,

I´m using uncode for a long time, but you changed something ;-) Is there a chance to change the color of the 3 lines of the Hamburger Menu? I tried a lot of css code and variations, but it won´t work. Thanks in advance and merry christmas to all of you :-)

Thank you for the confirmation! Yep, the important is that works! :)

Hi again…without ”> span” it will work, but it don´t look good for me, so I´ll stay to my own solution. It looks good I think. Take a look if you want to. ;-)

Hi bildwald! Sure, you welcome!

How do I create a round button to the Top Right of my Menu? At the moment my menu is just words I want the Call Now Button to stand out

Do I need to install Woocommerce for this function?

I am a big advocate for your theme, keep up the good work

Hi specialmove5! Please follow the info for the Call To Action button here: https://support.undsgn.com/hc/en-us/articles/213457169

How do I fix the new TOP BAR please on both desktop and mobile? It would be great help to have this as not enough room on main menu.

We are sorry but this is not an option, try to use this code but we cannot guarantee it works:

.menu-container {
    position: fixed;
}
@media (max-width: 959px) {
    .menu-container {
        top: 31px !important;
    }
}
@media (min-width: 960px) {
    .menu-container {
        top: 34px !important;
    }
}
.top-menu {
    position: fixed;
    width: 100%;
    top: 0 !important;

}
header#masthead {
    position: fixed
}

thats great thanks. i used this adapted code

.menu-container { position: fixed; margin-top: 36px; } .top-menu { position: fixed; width: 100%; top: 0 !important;

} @media (max-width: 959px){ .menu-wrapper .menu-container { margin-top: 31px !important; }}

however when i am logged in the top bar is hidden behind the admin bar and there is a 36px gap between top bar and main menu bar!

Hi iamhugo, and thank you for the confirmation! In case open a ticket so we can tailor for your admin.

Hi, Trying to update to PHP version 8.0 or 8.1 and there seems to be a clash with the Uncode WPBakery Page Builder. When this is activated, it shows an error. When it is deactivated, the error goes away, but of course then the content does not appear. Have tried updating both the theme and plugin which has solved this issue on other website themes. Any ideas? Thank you!

Hi WhitestoneInt! Never seen something like this. Try to access WordPress > Settings > Permalinks, and save it without modifying anything.

Unfortunately we haven’t been able to fix the issue. If we open a ticket, is this something you can help with? Thank you

Hi WhitestoneInt! As mentioned we have never had any other user with this problem, so I cannot give you any guarantee of that. Are you sure it is not related to some server configuration? Either way I can give you a guarantee that the developers will look at the details of your problem. In case you open a ticket enter all logins including FTP and notify here when opened.

Hi,

i love your Theme and buy it now more than 8 times ;) i need you help…

How can I set it that I have 2 column layout on the mobile version? Example: Content 1 (image + button) left and Content 2 (image + button) right and so on?

Now the complete content is below each other and you have to scroll forever^^

I really would be so very grateful for your help.

Thanks a lot

Hi tryyyy! Give each of the column a width (for example 6/12 and 6/12): https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=7

When we set the Aspect Ratio for images in a gallery to 1:1 it crops the images, sometimes losing most of the image. How can we contain the images inside the 1:1 area instead? Similar to background-size: contain; background-position: center center;

Hi uptospeed! We are sorry but in WordPress is not possible to set the point of interest when automatically cropping to a given size for more images. You should evaluate this before the upload, and adjust the images.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

How can i change the ‘add comment’ form(Show Comments Activate to show the comments and choose visbility by post to post bases.<- this part)? I can’t find it. Can I change comment’s form? or is it unchangable?

Hi waytoreal18! The comment form is native to WordPress. There is no way to change the layout. Visibility is also native to WordPress in this case: https://undsgn.d.pr/i/nKOOshhttps://undsgn.d.pr/i/wq1Kh8
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

I seem to be having an issue with the mobile version of our site. It’s hard to trouble shoot since the issue isn’t seen when viewing the frontend editor in mobile mode. But the slider on the right side does not show up in mobile devices, however the area for the slider is there. I have tried squeezing the window down to check but it’s there on a desktop. all settings are set to available for mobile.

So it looks like everything in the first row of the page in the 2nd column doesn’t show at all. I duplicated the row and the one below works properly.

Hello khaavren! Could you please share your page url? It would really help us to understand if something is wrong. Alternatively you can contact our Help Center, there we have a completely dedicated support team, just submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you! https://support.undsgn.com/hc

Hi,

is it possible to use the following Bakery Theme without Woocommerce?

https://undsgn.com/uncode/homepages/shop-beauty/

So to use the product URLs like https://undsgn.com/uncode/shop/spectrum-x-200t/ but make no checkout and don’t install woocommerce?

Best Regards,

Andreas

Hi mastwebservice and thank you for your interest! ;)
Yes it is possible to recreate this layout even without WooCommerce since this is a custom layout created with the Page Builder, just instead of using the Product Gallery module use the Media Gallery module. Alternatively, there is also a Catalog Mode option that removes all the Add to Cart, Cart, and Shopping Cart buttons (but in this case you have to use WooCommerce).

Hello, if we insert a self-hosted video on Media Gallery with Lightbox activated, the video play embedded. Any advice?

Hi garet87! Yes, there are settings to make the video open in Lightbox. Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you!  https://support.undsgn.com/hc

Hi there undsgn! Is it possible to add a search bar to the portfolio/blog to search in this block?

Hi mennoa12! We are sorry but we really don’t understand what you need to achieve? Do you refer something similar to this example (the sidebar can also be visibile), where you have an Ajax Search? Try to open the filters and search for “study”: https://undsgn.com/uncode/blog/blog-grid/

Yes! This example, I only deleted a lot of demo content. What is the best way to restore this without affecting my current webdesign?

Hi mennoa12! If you have completely deleted this page from your installation, you can import it again using the Selective Import. Just select this page only: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=3
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

My UNCODE license is associated with a domain that no longer exists, how do I transfer it or reissue it to another domain? Note: My Themeforest support time expired

Hi mauriciovalle! Please send us a private message using the form you find on this page: https://themeforest.net/user/undsgn

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