Hi,

Thanks for contacting us!

Yes, it will be. Current known issues are CSS related and you can fix them by adding following code to bottom of Quick CSS field in Enfold theme options > General Styling

/* To fix underlined links */
a:where(:not(.wp-element-button)) {
  text-decoration: none;
}

/* To fix increased margin in Masonry */ 
figure {
  margin: 0;
}

Regards, Yigit

Hi,

Thanks for contacting us!

Could you please clear cache and check if that helps? If it does not, please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it

Regards, Yigit

Hi, I purged all types of cache and it did not help. I logged in the support area, I can see my profile and all my topics started but I cannot find a way to submit a new topic. Maybe because my support has expired? thanks.

Hello, please can you help without renewing the support license? I have that right to get Enfold theme updated without issues. Thank you.

Hi,

I cannot see purchased badge on your comment. If you have downloaded the theme from illegal sites, that definitely could be the case and that is certainly not the case with the version on ThemeForest

Regards, Yigit

I purchased the theme by my another account. please check the theme on “virus total website” by yourself. and please let me know if there is a solution.

Hi! Any chance you could get back to me on this today? Cheers

Hi,

I am sorry for the late reply, I must have overlooked your comment.

Could you please try adding your personal token into Envato Market plugin – https://www.envato.com/lp/market-plugin/ and check if it works?

Regards, Yigit

Yes, now I got a note in Enfold – Theme Options – Theme Updates that there is a new version available, and a button to click and update. Thanks!

Hi,

We are going to release Enfold 5.3 soon. WP 6.1.1 related issues are CSS issues only and can be fixed by adding following code to bottom of Enfold theme options > General Styling > Quick CSS

/* To fix underlined links */
a:where(:not(.wp-element-button)) {
  text-decoration: none;
}

/* To fix increased margin in Masonry */ 
figure {
  margin: 0;
}

Regards, Yigit

Merhabalar

Thanks for contacting us!

Our devs have fixed the issue and it will be included in upcoming version.

If you would like to apply the fix on your installation, please edit /enfold/framework/php/class-form-generator.php file in Appearance > Editor and replace the content with following one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_5_2_1/framework/php/class-form-generator.php

If you would like us to update the file for you, please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field

Regards, Yigit

Thanks, Yiğit kardeşim

Hi,

Thanks for contacting us!

Please make sure that you are using the latest version of Enfold which is currently 5.2.1. If you are using an older version, there might be compatibility issue with your PHP version

Regards, Yigit

Hi,

Thanks for contacting us!

Could you please start a pre-sale question thread – https://kriesi.at/support/pre-sale-question/ and attach your purchase code in private content field so we can help you reset your password?

Regards, Yigit

On the same clean installation as previous example;

• Added a Masonry Gallery
• Added several images
• Display in frontend – correct – https://imgur.com/a/JWzLbs4
• Deleted an image from media library only
• Frontend – correct deleted is missing (no placeholder)
• in shortcode deleted image id is still there, but also not displayed any more in backend – https://imgur.com/a/sz8bnEP

Example page – https://envato.vatoyi.it/masonry-gallery/

Hi,

Thanks for contacting us!

Please edit your post element and click the three dots, click Preferences and go to Panels tab and make sure “featured image” option is enabled – https://imgur.com/a/ESxME0P

If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support

Regards, Yigit

Muchas gracias por la pronta respuesta. El problema es que no me aparece esa opción – https://drive.google.com/file/d/1l_7bDoJNzIDTyNqXgafHEoQBW2gJ2zmv/view?usp=share_link

Saludos

Hi,

Are you using a child theme? If so, please try switching to parent theme temporarily and check if it makes a difference. If it does not, please try de-activating all active plugins and see if one of them is the culprit.

If neither helps, please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins so we can look into it

Regards, Yigit

Hi,

Thanks for contacting us!

Please start a pre-sale question thread – https://kriesi.at/support/pre-sale-question/ and request it and we will provide you

Regards, Yigit

Done! Thanks!!

this happens to my post pages for the blog.

Hi,

Could you please start a thread on our support forum – https://kriesi.at/support so we can look into it? We provide support only through our support forums

Regards, Yigit

Please see my reply to your most recent comment

Enfold 5.2.1, WordPress 6.1.1, clean installation – https://envato.vatoyi.it/sample-page/

.woocommerce-product-attributes.shop_attributes { background-color: transparent; color: #e9e9e9; } it does not work

Hi,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab

#top .woocommerce-product-attributes.shop_attributes tr,
#top .woocommerce-product-attributes.shop_attributes {
  background: transparent;
  color: #e9e9e9;
}

Hi,

Thanks for contacting us!

If you would like to create your blog page using Advanced Layout Builder, please go to Enfold theme options > Blog Layout > Blog Layout and choose “Use advanced layout editor” option. Then you can edit Blog Posts element on your blog page and change the blog style

If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support

Regards, Yigit

OK that worked, but I’m having some issues loading the side bar in a page since the blog seems to only work on a page to list the posts, I’m aiming at the demo look, do I have to resize my feature images to have them show like how it looks in the demo?

Hi,

Thanks for contacting us!

Are you using custom HTML in your content? If so, please make sure that they are opened and closed correctly. Most users make mistake adding Strong tag for example. The correct way of using it would be as following

<strong>Here is my strong text</strong>

If you cannot locate the issue, please feel free to start a thread on our support forum – https://kriesi.at/support and we will gladly help you

Regards, Yigit

Thanks, I figured it out, the tabs will not save anything that has emoji in it once I removed the emoji and write in the info it saved very good. Thanks for the fast reply. This is why I choose you guys.