879 comments found.
Hi, How to make the bids automatic for the buyer: I have a bid that starts at $100, my budget is $150 and I am absent during the auction. How to make the buyer’s bid gradually adapt to the auction without bidding at $150 directly. Thanks
Hello, the client will need to bid at least once with the budget amount. Based on the product, the admin can set a bid increment https://imgur.com/8Ejb66B and will automatically place a bid with $5 until the original bid was surpassed.
I tired installing the real estate demo content on an elementor build and the demo content is not appearing. I have created a support ticket and it was not resolved. Are there any other options I should try? Thank you for your reply.
Hi there,
Please allow a few moments to check the ticket you are mentioning. We’ll be back with an update on your ticket page.
MT
Thanks!
Theme version 3.5.9 has problems with Contact Form 7 version 5.7.X. Loco Translate translations stop working. Regards!
Hi there,
We are investigating this and surely release a theme update asap in case of problems.
Thank you for the report. In the meantime you can open a help ticket and we’ll check that and solve it for you quicker – https://modeltheme.ticksy.com/
Very Urgent: Facing the White Scrren of Death when navigating to the website https://buzz-a-car.co.za/ . I have done every possible step/method to resolve the issue including updating the theme to the latest version and updating all the plugins. I have WP_Debug turned on and this is the error I get when navigating within wp-admin:
Fatal error: Uncaught Error: Call to undefined function ibid_redux() in /home/buzzaaxu/public_html/wp-content/plugins/modeltheme-framework/inc/post-types/post-types.php:132 Stack trace: #0 /home/buzzaaxu/public_html/wp-includes/class-wp-hook.php(308): ibid_cause_custom_post(’’) #1 /home/buzzaaxu/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /home/buzzaaxu/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/buzzaaxu/public_html/wp-settings.php(617): do_action(‘init’) #4 /home/buzzaaxu/public_html/wp-config.php(98): require_once(’/home/buzzaaxu/...’) #5 /home/buzzaaxu/public_html/wp-load.php(50): require_once(’/home/buzzaaxu/...’) #6 /home/buzzaaxu/public_html/wp-admin/admin.php(34): require_once(’/home/buzzaaxu/...’) #7 /home/buzzaaxu/public_html/wp-admin/options-permalink.php(10): require_once(’/home/buzzaaxu/...’) #8 {main} thrown in /home/buzzaaxu/public_html/wp-content/plugins/modeltheme-framework/inc/post-types/post-types.php on line 132
There has been a critical error on this website. Please check your site admin email inbox for instructions. Sent support ticket with all details and logins please assist quickly,
Hi,
Make sure that the Redux plugin is installed and active. Secondly, Please open a help ticket here if the first solution didn’t solved the problem https://modeltheme.ticksy.com/ and we will check and fix the problem.
Note: You can post the ticket ID here to prioritize your ticket.
The redux / Gutenberg plugin is already installed and active and it still hasn’t resolved the issue. My active ticket on ticksy is #3197971
Hi, We are checking it.
Hello,
I’m experiencing an issue on auction countdown, it is not showing the right time of the auction.
While showing one time on category page, the auction time on the same product is different when you check it on the single product page.
Counter is not “following” website UTC time.
To cut a long story short, i have done the following things: 1 Cleared cache – no change. 2. Installed theme and the demo (from the start) – no change. 3. Installed theme and demo (once again) and than switched a template – everything is working just fine.
So please, can you tell me how to fix this issue?
Best regards
Hello and thank you for contacting us,
Please submit a request to our help center ( https://modeltheme.com/support/#new-request ) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! – ModelTheme
PRE SALE QUESTION: Can we charge from the freelancers for per application? For example freelancer (job applicant) will spend 5 credits per job application he made. Is it possible. Secondly related with this question can we have a wallet system on freelancer side. So they can buy credits and credits will be stored in their wallet. And they will spend it per job application. Is this possible? (in freelancer mode)
Hello,
Please send us a message through the contact form on our profile, so we can further discuss this request. We have some ideas on how to help you !
Contact form, where can I access them?
Hi I am getting this error on the Ibid Products by category as it is not displaying the category products. Here is the error ” Deprecated: Function_content_template is deprecated since version 2.90. Use Elementor\Control_stack::content_template() instead in /home/ubtauctioncoza/public_html/wp-includes/function.php on line 5383”
Hi there,
Make sure that you have the latest version of the theme and all the plugins updated (Including our ModelTheme Framework plugin).
If this isn’t solving the problem, submit a help ticket here https://modeltheme.ticksy.com/
Could I use it for fractional nft or nft crowdfunding?
You can do that with our Enefti Core plugin https://codecanyon.net/item/enefti-nft-marketplace-core/37972199
Hello In the recently updated version, there is a problem with the old WooCommerce codes and a warning is received.
Hi,
You can send us an email to take a look https://themeforest.net/user/modeltheme#contact
Note: The latest version already contains the latest versions of the templates.
Hi, i asked for a refund, cant work with this theme, its to broke, please refund, i opend already and no anwser, thanks
Hi,
We’ve replied to your refund request. Please check your email.
Hi, can you send a email again, because it was a old email, just realizied that i didnt have anymore, thanks Just updated the emailaddress now
We can’t send another reply to the refund but you can contact us through our support platform (https://modeltheme.com/support/#new-request) and let us know the issues with the theme. We will be more than happy to help you !
Hi, I need to add the feature for my account page (Woocommerce). Any properties that the user purchased in the past. Is that possible?
Hi,
WooCommerce already has an account page with all the orders (including the purchased items in the past).
Check the My Account -> Orders
thanks for the quick response. Appreciate.
Hi, i have another question. I want to hide BID button or redirect to payment method page only if there is no payment method added by the user. Is that possible to do?
It can be possible with a bit of custom modification. If you purchase the theme you can ask us for an estimate for this. Our developers will implement it for you via our theme customization service.
can you provide a simple code snippet for this here? Yes I purchased the theme. can I edit this file get the things done? woocommerce/single-product/auction-bid-form.php
You should contact us from the account where the purchase has been made. From this account there is no purchase badge.
Thanks.
Hi, the auction cowntdown only shows when you are logged in, how can i change it, so its visible to everybody, thanks
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.
Hi, i purchased the theme and cant install the license, just spinning, best regards
done, now working
Bonjour, est il possible d’avoir des espaces publicitaires avec des annonces que le vendeur paierai séparément de la mise en ligne des annonces ainsi que des fonctionnalité comme la mise en avant de ces annonces un peu comme leboncoin.Merci.
Hi!
Users can pay to have their auctions/products (** or how you call them – ads) in the website. The multi-vendor part is doing this job for you.
Purchase theme: https://modeltheme.com/go/purchase-ibid-theme/
Is there a possibility to hide the ‘Timer’ at ‘Product Single’? My client doesn’t want the ‘Timer’ because his items has no end time/date. Also I want to add an extra option to have customers to place a ‘Maximum Bid’.
Or hide the part: div class=”auction-time” class=”auction-end”
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.
Dear Support! I’ve tried to set the iBid – Product Carousel. I set different categories in each block and If I check the page I see all products in one category. Could you tell me how can I fix this bug? Thanks!
Hi,
We need the following details:
- If you have the latest update of the theme and the plugins
- And send your website credentials via this form https://themeforest.net/user/modeltheme#contact to get in touch with us and see the problem on your site.
Thanks
Hello, some pre-sale questions…
1- When I buy this theme, do I get the plugins included with its licenses (or premium plugins if applicable)?
2- If I need support with any plugin included in the package (such as Woocommerce Simple Auctions), can I request it from wpgenie with the theme purchase license?
3- In the installation of the base theme, what are the required plugins that really cannot be missing for IBID to work without problems?
Thanks and regards.
Hi,
1. Yes. What you see in our live demos is included in the package. The premium plugins featured are bundled with the theme.
2. Since we do own an extended license, the support will be provided by us (updates).
4. The required plugins are listed while you are installing the theme (some of them are recommended and some of them required).
2. Okay. But I mean the technical support that is very important, not the updates specifically…
If happens to deal with a plugin issue (meaning something does work as advertised) we will provide this support by giving our expertise or contacting the plugin creator.
Are you planning updates soon?
We have some issues with the latest version on Wordpress and Woocommerce on our site https://kadeima.info especially compatibility of using FontAwesome and other plugins so it will be nice if you update your theme as soon as possible.
Hi,
FontAwesome is already updated inside the iBid theme. Please upgrade your theme and the plugins
Hello guys!
I have a presale question. I would like to ask you if your theme is compatible with the WP Crowdfunding plugin from Themeum. I am looking to create a crowdfunding business and I would like to use your theme. Thank you
Hi,
iBid is compatible with the WP Crowdfunding plugin (but the auctions are not part of the compatibility). You can use the theme with the plugin.
MT
I have re-installed the theme on a new URL and is not on any other URL. I have inserted the purchase code and all I get is a spinning wheel of death and the code does ot get accepted even though there is a gree tick beside it.
Whats up with this?
Hi there,
What is your old domain and the new one? We will check and let you know the reason why it didn’t work for you.
Cant remember the old domain honestly as it was so long ago. No1 car auctions I think. The new URL is furimaokinawa.com which translates to fleemarket-okinawa lol. Thanks for looking into this its most helpful.
sorry No1carauctions.com I think
You should be able to see that the purchase code is not active if you have the abilaty to moniter them.
Your current website where the license is activated is this one https://furimaokinawa.com/ and it has the theme on it.
You CANNOT install it on a new domain if you not remove it from that site.
As you can see the theme is still active on this “old” domain.
Yes it seemed to work some how. I thought you had changed something. All good now. I have a website. Thaks
