Hi ALIBEE71! Uncode is based on a tailored version of WPBakery, some users used Elementor but you are going to loose the best parts of Uncode and Demo Designs (that are based on WPBakery), ex: https://undsgn.com/uncode/frontend-editor/

Hi b-jou! Yes, compatibility was introduced on 2020: https://support.undsgn.com/hc/en-us/articles/213454129

Thanks for the clarification, then I must have some problem with a plugin Best regards

Hi b-jou! What is the error you have?

Hi pixel-hustler! Yep, confirmed!

Hi shad_mo! Yes, you can use for local host but you cannot use to register the new website when ready and installed on the final server: https://themeforest.net/licenses/standard

Hi boccarossamichele! Your version is from 2016: https://support.undsgn.com/hc/en-us/articles/213454129
Yes, you can update without logins any contents, but since this is a very old version, we suggest you to perform a backup first: https://support.undsgn.com/hc/articles/360001216518
Than you can update using the Envato Market plugin method described here: https://support.undsgn.com/hc/en-us/articles/214001205
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi Nellissima! How are you? Please send us a private message using the form you find on that page, and include the Purchase Code you are trying to use so we can check and help: https://themeforest.net/user/undsgn

Hello again! Each slide consists of a row made with the Page Builder, and the rows can have as background: video, image or colour. Best

Thanks very helpful. A last question. Is it possible to change the layout of the post archive page? For example without using masonry but grid? Do I have to work on the php files? Thank you

Hi alex4dorothy! You can make any archive the layout you prefer (also a carousel). Please follow this guide and video tutorial: https://support.undsgn.com/hc/en-us/articles/213459549
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi luciamyv! Yes, sure. Just the Widget ID must be unique: https://support.undsgn.com/hc/en-us/articles/213456809#&gid=1&pid=2

Thank you very much!

Thank you for the confirmation!

I haven’t install any extra plugins yet, except for the ones required/installed by the theme. Can I deactivate them?

I tried deactivate those theme and then website is not working anymore. Please can you take a look. This is really weird

Hi Ektiva! Jetpack is not native of Uncode, anyway, we see that it’s options are still active in the code, this is not native of Uncode: https://undsgn.d.pr/i/BT1aa3

Hi zzbeck! As noted in the admin the option refers to the other menu layouts (the Overlay menu is calculated automatically): https://undsgn.d.pr/i/3uerGa
Anyway, you can use this simple code:

@media (min-width: 960px){
.menu-overlay .vmenu-container .menu-smart a:not(.wc-forward) {
    font-size: 6.5vh !important;
}
}

Hi! I know. I want to change the burger menu icon size – not the font

.lines-button .lines {
    transform: scale(1.5);
}

Hi marketingbha! Did you “unregister and register the product again” as suggested by the message you copied?
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Or at least contact us with an account that bought the theme. Thank you!  https://support.undsgn.com/hc

Do you have instructions on how to unregister and reregister? The site was built for us by a firm we no longer work with and we don’t have access to the account that purchased the theme. If we purchase a new copy of the theme will that purchase code allow us to upgrade the plugins without disrupting the current installation?

Hi marketingbha! Just below the Purchase Code there is an “Deregister your product” button: https://undsgn.d.pr/i/9bNYWq

Hi adamcrest! Uncode asked to re-enter the Purchase Code since as you say you changed the domain, so you need to register the new domain. If now you have this error is probably because in the past you register it also on a third domain. Please send a pvt message using the form you find on this page, and include the Purchase Code you are trying to register: https://themeforest.net/user/undsgn

I don’t guarantee that this is the problem because I don’t remember anyone who had even in the recent past reported something like this (and this is something they all use).

Thanks for your responses. It actually fixed the problem to update it. I was using version 2.2 and forgot switching hosts a while ago also updated my PHP. I’m wondering if the old one just wasn’t compatible with the newest PHP. Either way, thanks for your help in solving this.

Hi Autumnsmithh, and thank you for the confirmation!

Hi tomathen! Don’t you have an example of what you need? I’m left with a hard time answering that, because we have both Countdown and form entry capabilities. What do you need a demo already done for that?

Ok, sorry for being not clear. Guess the most important would be the event schedule. Meaning to display day 1 – day 2 – day 3, of course with a timetable for each day as well as the according content for it. In the end that was my question. But thanks for now, I will investigate a bit more because I got the impression that special “event themes” offer a more lets say “beautiful way” to display the seminar schedule.

Hi tomathen! I still don’t understand what you mean by “timetable,” is there any special function? Otherwise it’s just a question of creating a layout with Page Builder to present the days events.

Hi tabarestabares! Strange because I have seen something similar already used by other users without the need for custom modification, you probably left some steps behind.
Sorry but we can’t delete these posts on the Envato site, that’s why it’s always recommended to use the official support.

I’m sure it’s something simple but I can’t find the key, I’ll try the support team so they can show me the step by step, thank you very much. ; )

You welcome!

Hi FREECOM10! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you!  https://support.undsgn.com/hc

Ok thank you, for information it is on behalf of a client who has purchased the theme

Hi FREECOM10! Just ask the customer to contact us so that the regular purchase of the product can be verified: https://support.undsgn.com/hc

Never mind, it’s fixed with the latest update.

Hi robinvdstar, sorry for the delay, and thank you for the confirmation!

Hi Limacon! We are sorry but this is not an easy modification, and there is not single file we can point to you. If you have a long menu it’s better you follow this: https://support.undsgn.com/hc/en-us/articles/214006385

Hi bocajpj! Portfolios do not have attributes like WooCommerce products, they can only be sorted by Categories and Dates.

Thanks again for your help. I’m going to give it a try. Can you please tell me which demo to select tfor the Portfolio Masonry sample here: https://undsgn.com/uncode/works/portfolio-masonry/

Hi bocajpj! This is not a demo, this is a page.

Hi georgediesel! Please send us a private message using the form you find on the sidebar of this page and include your Purchase Code so we can check: https://themeforest.net/user/undsgn