8859 comments found.
Hi, is there a way to increase the size of the social icons in the footer /copyright area?
Hello,
Yes, such kind of changes you can make with the additional custom CSS, you can use your custom CSS under the Appearance > Customize > CSS section
All the best!
hello, i would like to filter the cars either to show new in inventory or old cars in different pages how could i do that?
Hello,
There is only one global Inventory page in the theme by default, there is no option to have inventory pages separately. All listings will be in the global inventory, and new and old published listings
Cheers
Hello,
I have an issue with the vehicle gallery on my website. Basically when I press next or prev buttons it moves the next image just by half like in this screenshot https://ibb.co/yqgrz7q
Also it doesn’t slide up to the final image but just to the first 3. I noticed the same issue occurs with your classified 4 demo.
How to solve this?
PS: I already tried the support website but whenever I enter the purchase code it says that it has already been used which is impossible given than the theme was bought a couple of days ago.
Thanks!
Hello dear,
Thank you for the provided information, we do appreciate your kind diligence! We couldn’t detect such kind of case in our testing environment. It could be due to several reasons, we recommend you check by deactivating your child theme (if you have) and by deactivating all of your site’s extra third-party plugins as well.
According to the support site, please try to log in with the Login with Envato button, here you will need to use the same credentials that you have used while purchasing the theme, the support site will automatically synchronize
Cheers
Users cannot view the Profile page or their dashboard to view edit their own listings. Once logged in and clicking on the user profile or My items link on the frontend menu, it just takes them to the homepage. None of the ”/author/username” links actually go to the profile page, they are all redirecting to the homepage. Please advise.
Hello,
We couldn’t detect such kind of case in our testing environment. It could be due to several reasons, we recommend you check by deactivating your child theme (if you have) and by deactivating all of your site’s extra third-party plugins as well, and re-check by resaving permalinks in the WordPress settings as well
Cheers
This issue was found and due to the Yoast SEO plugin which had the Author Archives setting disabled. This is what was redirecting back to the homepage. Once it was re-enabled, user dashboards work correctly again. Thank you!
We are glad that the issue was resolved now!
I updated theme, after this I have to update plugins STM Motors Extends, Motors Listing Types, but can’t. At php logs error: “PHP Fatal error: Uncaught Error: Class ‘STM_Theme_Info’ not found in /home/uy482232/rvavto.com.ua/www/wp-content/themes/motors/functions.php:39”
My theme is “classified-five”
Hello,
There shouldn’t be such kind of issue with proper theme updates and pre-packets updates as well. Please make sure that your server limits are according to the theme’s required limits. In addition, we recommend you check the case by installing the theme on your own local host environment as well
Cheers
“sale my car” page is not showing on demo “CAR DEALERSHIP ONE”
Hello dear,
Could you please clarify where the page is not showing? Could you please provide example from our live preview demo site? in order to be of better help, thank you in advance!
Cheers
i was opened ticket on your support system, ticket number is: #Z42694. More than 24 hours have passed and I have not received a response. I am waiting for your support.
Well okay, and thank you for the provided information we do appreciate your kind diligence and patience! We should inform you that, our ticket system works 24/7 and which means that you can create tickets at any time. All the created tickets will be checked and replied to you according to the ticket created special ID queue and assigned individually to our support managers. However, there will be delays as tickets will be in the checking stages on business days. The delay will be different due to the weekends and holidays in general. The maximum delay will vary depending on factors that we have pointed out
All the best!
Can you answer on Ticket ?
Hello dear,
Thank you for your reminder. I should inform you that, our ticket system works 24/7 and that means that you can create tickets at any time. All the created tickets will be checked and replied to you according to the ticket created special ID queue and assigned individually to our support managers. However, there will be delays as tickets will be in the checking stages on business days. The delay will be different due to the weekends and holidays in general. The maximum delay will vary depending on factors that we have pointed out, the maximum delay could be 48 hours after the assignment to a manager. Note that the delay could be variable as we are located in different time zones, so take it into consideration as well.
All the best!
It’s been 48 hours since I opened the ticket but still no answer
Could you send the ticket ID? I will be able to check the status
Cheers
I keep getting this error randomly on my live site:
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
This is becoming very frustrating.
Hello dear,
We can confirm that the theme doesn’t include such kind of strange issue by default as we have checked our customer’s live websites as well as we have checked our own live preview sites. We recommend you check the issue by deactivating your child theme (if you have) and by deactivating all of your site’s extra third-party plugins as well. If the issue will be still there, we recommend you check your server error logs. As for testing purposes, we can recommend you install the theme on your own local host as well. With proper server limits and a fresh WordPress environment, there should not be such kind of cases
All the best!
how to activate? via envato… link dont work
Hello,
You will need to use the same Envato account that you used while purchasing the theme. Please check the following topic > https://docs.stylemixthemes.com/motors-theme-documentation/installation-and-activation/theme-activation
Cheers
How in the world do you change the header image on the regular pages for example the inventory page. See here https://dndautoworld.net/inventory/
Hello,
This is a background image of the Title Box section, it can be changed by editing the Inventory page from the back-end in the Page Options > Title Box > Custom Background Image > http://joxi.ru/zANxj3YU147K0m
Cheers
Oooh. Thanks very much
I bought your theme for forklift inventory. We will use an import of an xml file for inventory. Which demo would work best for this?
Hello dear,
The theme supports listings import, we recommend you use Dealership or Classified demo layouts to use the Import add-on. For extra details on how to use and proceed with import, we highly recommend you carefully check the following topic > https://docs.stylemixthemes.com/motors-theme-documentation/import-listings/import-preparation
Regards
Our import will be from our commerce system in xml format not from an automotive system.
Surely, if you will keep continuing to check the manual, you can get the topic to upload custom XML as well, you can check it from the following link and you can get an example of the XML file that can be used with the WP All Import Add-on > https://docs.stylemixthemes.com/motors-theme-documentation/import-listings/import-example-files
Regards
I purchased your theme and installed the equipment demo and it doesn’t look like the demo, styles all messed up. I entered a ticket but noone has responded.
Hello dear,
Thank you for your comment, I can recommend you please kindly re-check your site server limits, and make sure that the issue doesn’t come from extra third-party plugins. With proper required server limits and a fresh WordPress environment, there should not be such kind of cases. I should inform you that we have a large queue of tickets at the moment, so there could be some extra delays. Your submitted ticket will be checked as soon as possible according to the ticket ID queue. Thank you for your understanding in advance!
All the best!
I just did everything you told me and reset all the values, reset my database and reinstalled and same thing. I have to get this project started,
It could be that the server is not letting the styles be uploaded, have you tried to install the theme on your own local host? It is highly recommended to re-check server error logs
Regards
Is there anyway you can send me the styles or where can I grab them and ftp them? Because I put the styles in my customization but now I can’t change colors
Hi, I have activated the theme, installed all plugins, and imported the theme but it isn’t displaying correctly. The URL is vitalmotors.co.uk
Hello,
By default, there is no need for you to install the theme plugins, you just need to install a demo layout and the demo import will automatically install all the needed plugins for the demo layout. Please note, most of the images will be replaced due to the license. If you want to use the demo images on your site you need to purchase them separately from fotolia.com. Moreover, you can easily change them with your custom images by editing the page
Cheers
Since the latest update (5.3.8) , I have this error :
Uncaught Error: Class "STM_Theme_Info" not found in /wp-content/themes/motors/functions.php:39How to fix this error ?
Hello dear,
Could you please kindly clarify what exact demo layout you are using? As we couldn’t detect any restrictions with the latest version of the theme and with the latest version of the pre-packed plugins in our testing environment. Thank you in advance!
Cheers
I’m using Dealer as Header Layout
Thank you, we need the imported demo layout as well
Cheers
Details for this error :
Détails de l’erreur
Une erreur de type E_ERROR a été causée dans la ligne 39 du fichier //www/wp-content/themes/motors/functions.php. Message d’erreur : Uncaught Error: Class “STM_Theme_Info” not found in //www/wp-content/themes/motors/functions.php:39 Stack trace: #0 //www/wp-includes/class-wp-hook.php(308): {closure}(Object(WP_Screen)) #1 //www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 //www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 //www/wp-admin/includes/class-wp-screen.php(424): do_action(‘current_screen’, Object(WP_Screen)) #4 //www/wp-admin/includes/screen.php(243): WP_Screen->set_current_screen() #5 //www/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-sync/src/class-sender.php(487): set_current_screen(‘sync’) #6 //www/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-sync/src/class-sender.php(583): Automattic\Jetpack\Sync\Sender->get_items_to_send(Object(Automattic\Jetpack\Sync\Queue_Buffer), true) #7 //www/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-sync/src/class-sender.php(444): Automattic\Jetpack\Sync\Sender->do_sync_for_queue(Object(Automattic\Jetpack\Sync\Queue)) #8 //www/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-sync/src/class-sender.php(341): Automattic\Jetpack\Sync\Sender->do_sync_and_set_delays(Object(Automattic\Jetpack\Sync\Queue)) #9 //www/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-sync/src/class-actions.php(705): Automattic\Jetpack\Sync\Sender->do_sync() #10 //www/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-sync/src/class-actions.php(645): Automattic\Jetpack\Sync\Actions::do_cron_sync_by_type(‘sync’) #11 //www/wp-includes/class-wp-hook.php(308): Automattic\Jetpack\Sync\Actions::do_cron_sync() #12 //www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(’’, Array) #13 //www/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #14 //www/wp-cron.php(188): do_action_ref_array(‘jetpack_sync_cr…’, Array) #15 {main} thrown
Hello,
As you can see from the provided error log notifications, the main issue comes from the Jetpack plugin on your site, you can re-check by deactivating all of your site’s extra third-party plugins
Cheers
hi there, i’m still stuck on version 5.3.4. i’ve tried updating manually via FTP/cPanel (based on feedback from you) but i’m then unable to get to the dashboard to update the plugins. “too many redirects”. i have tried to access the dashboard via multiple browsers & incognito windows – same issue. can i update those plugins via FTP/cPanel (rather than the WP dashboard) or will this cause issues? why am i getting the too many redirects error? no caching or security plugins were enabled during the process.
Hello,
Thank you for the provided clarification and shared details, we do appreciate it!
Mostly, the too many redirections issue comes from different ways, it needs to check server error logs and re-check by deactivating the server’s extra modules or tools (if active). Yes, you can update the plugins manually as well, for it, we can recommend you just install the theme on your own local host with the fresh WordPress environment and with the needed server limits, after it, import the same demo layout that you are using in your live domain when you will install demo layout on your local host, it will automatically install all the demo layout needed plugins with the latest version, so you will be able to take those plugins and use in your live domain
All the best!
Hello dear,
Thank you for your reminder, your submitted ticket will be checked as soon as possible according to the ticket ID queue. I should notify you, at the moment there is a big queue, so there could be some delays in response. Sorry for the inconvenience!
All the best!
Hi,
I’m having trouble customizing the page title of the inventory page and the “Cars for sale” headline. I’ve changed “Listing Archive “Title Box” Title” inside inventory setting tab but nothing happens.
Hello dear,
Could you please kindly re-clarify what exact demo layout you are using? In order to be of better help. Thank you in advance!
Cheers
Hi, i want to buy Theme, But i’m from Chile and we use Chilean Peso and our local payment method is Transbank (there’s an integration to wordpress with woocommerce)
i could install this template without problems?
or there’s a restriction?
Hello dear,
Could you please kindly clarify what exact demo layout and what exact feature restriction with the payment you have interested to be used with the Woocommerce payment?
Cheers
Hi!
I’m thinking to use this template https://motors.stylemixthemes.com/rental-two/home-page-2/And I don’t know how it works with our local currency (CLP) and if this template affects in any way the payment method, maybe we can’t use any payment gateway or else.
WooCommerce has an integration with Transbank https://es.wordpress.org/plugins/transbank-webpay-plus-rest/ But I don’t know if this template requires any specific plugin for payment or any payment method supported by WooCommerce it will workHello dear,
Thank you for your kind diligence and clarification, we do appreciate it!
In the Rental Two demo layout payment methods depend on the Woocommerce payments, if Woocommerce supports the payment you needed, there shouldn’t be restrictions
Cheers
Hey guys I have some questions, I am definitely going to buy the theme but just some questions before i do if thats ok?
1. Are the pages designed with elementor? So can these be edited easily?
2. Can I add more fields to loan calculator
3. Where are the packages for the signup & how are they managed?
4. Do they auto renew the subscription each month? & will i get notified if the payment fails?
5. I see that there is an app Do this link up with the website so just 1 place to manage everything?
6. Is this a separate purchase & can you advise where i would purchase this?
Hello,
1. We have step-by-step integration plan with the Elementor page builder plugin. At the moment only these demo layouts can be used with the Elementor > CAR DEALERSHIP ONE, CLASSIFIED ONE, CAR DEALERSHIP TWO, CLASSIFIED FOUR and CLASSIFIED THREE. Other demo layouts will be included in the future updates of the theme
2. The Loan Calculator element is a static one, and it could not be changed or edited by default
3, 4. Could you please re-clarify these questions in a bit more details? Thank you in advance!
5,6. The Mobile App for the Motors theme will reflect your site and details will be included to the App directly from your Website with the Motors theme. For details about the Mobile App of the theme please comment directly on the CodeCanyon. The theme doesn’t include the App by default, so it can be purchased separately
All the best!
On Question 3+4, I will have garages signing up through the website & I will have a package that charges a monthly fee for subscription. Can I configure these in the website or do i need an extra plugin for this? So I will want a garage to sign up & then pay through the website that will be linked to Stripe. Is this possible?
Thank you for the details, yes, you can use one of the Classified demo layouts, so there will be Dealers to upload listings, as admin of the site can set limits and configure subscriptions as well, for extra details, we highly recommend you check the following manual from theme > https://docs.stylemixthemes.com/motors-theme-documentation/classified-layout-features/pricing-plans
All the best!
Hi dear, Please, i don’t understand what is the issue now.
I updated the theme and i got the same issue again. After the last theme update, all pages in WP Admin are empty on the right side. what is happened and how can i fix the issue? I can’t see the plugins page and i can’t do anything. Please help!!! After the update, I can no longer do anything in WP Admin. Please check. thank you! the ticket is : #Z42169
Hello,
After updating the theme, you will need to update all the theme pre-packed plugins as well under the appearance > install plugins section, please make sure that you have updated plugins as well. We are informing you that the ticket will be checked as soon as possible according to your submitted ticket ID queue
Cheers
Hi dear, Please, i can’t access the plugins page, After the last theme update, all pages in WP Admin are empty on the right side. Please, tell your support at i need a help. I got the same issue when i update the theme before two months ago. I don’t understand why i have this issue every time when i update the theme.
Hello dear,
Thank you for the shared details and the clarification, we are really sorry that you are facing such kind of very strange issue on your site. We can confirm from our live testing environments that there shouldn’t be such kind of issue. Could you please re-check it by installing the theme on your own local host for testing purposes? It could be that the case on your live domain comes from third-party extensions and caching tools from the server
All the best!
Thanks dear for your answer. Please, Before two months ago i got the same issue and i removed the wp and i installed new database and installed the theme and plugins again. I lost all my jobs before two months ago. Now , i can’t do the same. Please, can do ask the support team that have the login details at check the issue and find what is the problem. I can’t install the theme on my own local hosting. Please help!!! I don’t have any third party ext. I can’t access my wp dashboard after i installed the theme again by ftp. Please help!!!!
I can’t access the dashboard, and i got the following redirect after i tried to login: ......wp-admin/admin.php?page=stm-admin-plugins#core. So the issue is with your plugins and the theme. And when i tried to rename theme then the site is working. The error and the problem with the blank pages happened because your theme. The error is coming by your theme and plugins motors-wpbakery-widgets and also breadcrumb-navxt. If i will rename these plugins and your theme then i can access the wp dashboard. Please, Can do ask your support to find the error and fix this issue. I created the ticket before 4 days ago. when i used the debug define(‘WP_DEBUG’, true); and i disable the plugins plugins motors-wpbakery-widgets and also breadcrumb-navxt , then i could login. I need your help to make my site working again.
When i used define( ‘WP_DEBUG’, true ); so all the error and the issues coming from your theme and the plugins that your theme used. Please, help me to fix this issue and make my site working again.
Hello dear,
Yes, we have received your ticket, as you can see the comment section is not a place for checking debugs. We have assigned our support manager to your ticket, it is currently under the reviewing stage and will be checked in a deeper way as soon as possible. Thank you for your shared details and kind diligence, we do appreciate it!
Cheers
