Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks

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Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

You can always do it on your end from our help center

If you still need assistance with this, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.

Thank you.

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Thank you! Will mail you, no other way is working for me.

Hi there,

Thank you.

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Hi there,

Thanks for taking an interest!

1. Yes it is compatible with the latest version of WooCommerce.

2. You can see our product variable single presented here: https://bridgelanding.qodeinteractive.com/product/variable-product/ Color is not present though but can be achieved with some third party plugin.

3. The filter is present here https://bridgelanding.qodeinteractive.com/shop/with-filter/ and we have not added size and color filter within it but it can possibly be achieved with some third party plugin. Do note that we have not tested third party plugins and cannot guaranty theme compatibility.

We hope this helped and let us know if you have any additional questions.

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Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there, I’ve checked my resources, and the hosting help guys also did it for me. I also imported the demo content with your XML file, which looked broken. The help center from the hosting did it from their end and looked broken. According to them, it might be a problem with the template. QODE help center doesn’t give support at least I pay 60$ again. It should be an easy way to import a template, isn’t it? Any chance to get some help with it, please? Cheers!

Hi there,

If your support license has expired you can always extend it. The import has been tested on our end and it worked both with One Click demo import and XML without any broken elements. So please check your resources, try to clear the database and import the demo once again, having all the plugins active for this particular demo.

Keep us updated on this please.

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Hi there,

We use CSS3 and jQuery 3.6.1 if this is what you refer to.

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Hi there,

Thanks for writing in! We don’t have any active campaigns for our Bridge theme at the moment, sorry about that but you can always subscribe to our newsletter to receive notifications about the latest news and discounts.

Thank you.

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Hi there,

Thanks for taking an interest! Within our Qode Options > WooCommerce > Product Single you can select between 2 different Product single templates that are available besides the default one.

You can always check our landing page where you have every feature and layout presented.

We hope this helped and let us know if you have any additional questions.

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Thanks for your prompt reply. Actually I just want to change the tile of those listings, not really translating. Is there an easier way to do it?

Hello and greetings. I am trying to install your theme into my domain, but when I register with my domain, it says that this theme has been registered for another domain, but I didn’t use this for any other domain. Can you advise me on this?

Hi there,

Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

You can always do it on your end from our help center

If you still need assistance, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.

Support Video Tutorials Qode

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Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hello. Already did that. i have spoken with the hosting company. everything it s ok. I also asked you what kind of special settings do i need in my server settings, and you reply without answering specificaly. I have read through the comment section and noticed that you had the same problems last week with other customers and it seems that is something from your servers.. i really don t know at this point. I had all the good intentions to work on resolving this issue. At this point all i want it s a refund and move on. thank you for your time

Hi there,

The issue with the servers has already been resolved and if you still cannot import the demo content you are more than welcome to submit a ticket to our Help Center and one of our support agents will assist you.

Thanks

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Resolved. Thank you for very prompt reply and action.

Hi there,

Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

You can always do it on your end from our help center

And if you still need assistance with this, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.

Thank you.

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you can see that on this page: https://david-al.com/fr/peinture/carte-cavalier/

I found it, in the PO language file of Bridge core. Sorry for the inconvenience.

Hi there,

Thanks for writing in! We do see that you managed to replace the hover Drag, so please let us know if you need any further assistance with this.

Thank you.

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Hi there,

Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

You can always do it on your end from our help center and if you still need assistance with this you are more than welcome to submit a ticket to our Help Center and one of our support agents will assist you.

Thanks

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You should keep in mind that in case you used your purchase code to register one installation, you are required to deregister in order to use the purchase code on a different installation.

I cannot go back to this step now, so what can I do now? purchase again?

Hi there,

As we already mentioned above, you can always do it on your end from our help center

And if you still cannot manage, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.

Thanks

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Hi there,

There is no option to set this but you could perhaps use CSS like this one in Appearance > Customize > Additional CSS

.woocommerce ul.products li.product .add-to-cart-button {
  opacity: 1 !important;
  visibility: visible !important;
}
.woocommerce ul.products li.product {
  position: relative !important;
}
.woocommerce ul.products li.product .top-product-section {
  position: static !important;
}
.woocommerce ul.products li.product .add-to-cart-button-outer {
  top: 100% !important;
}
.woocommerce ul.products li.product .add-to-cart-button-outer a.button {
  position: relative !important;
  bottom: 20px;
}
.woocommerce ul.products li.product .image-wrapper img {
  opacity: 1 !important; 
}

.columns-4 .woocommerce_with_sidebar ul.products li.product{
      min-height: 440px;
}

We hope this helped.

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Hi there, Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks

Support Video Tutorials Qode

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Hi there,

Thanks for writing in! The theme is compatible with PHP 8 and you can use it until WP officially supports higher version of PHP. Since it is not only due to the theme, we will for sure update the theme as soon as WP supports higher versions as well.

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Hi there,

Thanks for writing in! There is no option to add hover text background but you could perhaps achieve this with CSS. We will for sure pass this suggestion to our dev team so they can consider to add this within some of our theme updates.

Thanks for understanding.

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Hi there,

Thank you.

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Great! Now all it’s fully functional! Grazie mille

Hi there,

We are glad to hear this!

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Hi there,

Thanks for taking an interest! All you can see presented on our theme demo is included within our theme. So a comparison slider does not exist within the theme but you could use Qi Addons which has the slider included for Elementor demo version. Please check this example here.

We hope this helped and let us know if you have any additional questions.

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Hi there,

Thanks for writing in! You can always try to disable lazyload with the same named plugin or if you still encounter this issue, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks

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