Hi Milord85! In Uncode the Headings on mobile and tablet are automatically calculated based on the size that is chosen on desktop.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thank you for your kind reply, can you explain how this is calculated as we can accurately set the desktop size in order to point the mobile development in the right way? As 95% of our web traffic is from mobile devices we would to first develop mobile and then desktop

If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi MetalPotatoUK! Just set 6/12 for each column: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=7

Hi vincenzocasu, great solution!

Thanks!

Hi Foodstijl! Yes there is no way, honestly, I never heard of WordPress alphabetical order per category, this is a very custom request.

OK, thanks for you feedback!

Thank you for the confirmation even if we cannot help with this!

Hi supermex!
Yes, we have been working on this for some time to optimise the database. The autoload of the ‘uncode_settings’ option has been set to ‘no’ since Uncode 2.6.0, along with other options. You may not see it because you have not updated the settings since then: to do so, you would need to enable or disable a new custom post type (for example, disable WooCommerce for a moment and then re-enable it). Or, if you prefer, you can insert this snippet into your child theme:

function uncode_fix_autoload() {
    $uncode_settings_value =  get_option( ot_settings_id() );
    delete_option(ot_settings_id());
    update_option(ot_settings_id() , $uncode_settings_value, 'no');
}
add_action('wp_footer', 'uncode_fix_autoload');

Update a frontend page and then remember to remove the snippet.

For the other cases, I advise you to wait for the next update because we are still evaluating them: these are category settings, tags, taxonomies, etc. Some are needed in autoload. Certainly the ‘uncode’ option must be in autoload instead.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

can I somehow regenerate the “uncode” option? It got very very big on some of my sites

Hi supermex! Don’t want Theme Options? What does that entail sorry? The value stretches depending on the options you use and activate.

can I somehow regenerate the “encode” option? It got very very big on some of my sites

uncode option

Hi supermex! Please do not create copies of posts, continue on one thread.

Hi MetalPotatoUK! We are sorry but we have never seen this problem and it seems to me something very very strange… Unfortunately I can’t tell you anything, here you need to open a private ticket so the developers can access. Unfortunately if no one has ever had this problem this needs to be debugged.

Hi kogura! Please send a private message using the form you find on this page, and include your Purchase Code: https://themeforest.net/user/undsgn

Hi 84studios! Yes I apologize but it is not possible via Page Builder to apply a border and at the same time have the border radius. This is unfortunately a problem, which as simple as it seems, could not be solved. The Uncode grid offers so many options but this was not evaluated many years ago.
In case please open a ticket so we can evaluate if it’s possible to share a CSS.

Hi amaialainez! A site for a painter is not much different from a site for a photographer or designer. In fact, there is no specific style when it comes to these creative fields, because precisely the site itself can be made in different ways. You can look in our demo in the Portfolio section either among the homepages or Works in the menu.
The nice thing is that you can propose multiple possibilities to your client (also with the Wireframes plugin) and let them choose.

Hi dominikhintringer! Please follow the instruction you have next the error… you should contact us using the form you find on this page, and include your Purchase Code: https://themeforest.net/user/undsgn

Send you a message, please answer as soon as possible

Sure!

Hi Snapshot00! Not sure to understand the request but if you use the Sticky plus the Shrink options you can make the logo smaller with this setting: https://undsgn.d.pr/i/rMyYzq

Hello! Unfortunately, the case you’re describing doesn’t seem to happen on a normal installation: https://undsgn.d.pr/i/6TvwjD

A few days ago, a problem like that was reported for Contact Form 7 https://wordpress.org/support/topic/cf7-is-breaking-the-localization-translation/ which was, however, fixed in version 5.7.4 the same one you seem to have on your site. If this is not the case, I advise you to update Contact Form 7.

I’d also recommend disabling any extra plugins, especially if you have some related to CF7, and see if the problem is caused by one of them.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Thank you so much for pointing me in the right direction, I found the solution now. You have to recreate a new contact form to make sure its in the same locale as the whole wordpress page. The support here really is incredible. Thanks again.

Hi windmeile! Thank you for the confirmation!

Hi supermex! As alerted in our documentation you cannot use the Delay JS option since this can cause multiple problems.

without those settings my page speed results are very bad. there is a lot of unused CSS and JS from your theme according to page speed insights

i supermex! It was what we had already noticed a few weeks ago if I’m not mistaken if you have dozens of extra plugins these contribute to penalizing the scores of the site (which are different from the speed for a user of the site). If there was a solution we would have avoided writing in the doc not to use this option.

Hi Liranz! It is virtually impossible to help you if you say you have a problem that no other user reports and especially if you don’t even include the link to your site. Please at least share the URL of your site (of course disable ALL extra plugins first because it looks exactly like an issue related to a possible extra plugin that is causing problems).

Hi Kismii! Probably you have some pages from the Uncode Demo Contents that are still published on your installation. Did you unpublish all the imported pages?
Anyway, if you send us a link we can help you better but somehow some imported content remained published.

Hi ostenespen! I don’t think the update is the problem. I’ve tested it now and everything works as it should, moreover we don’t have any other user reporting this problem, so I really think it’s another cause. I also tested now for you: https://undsgn.d.pr/v/7yMLtQ
From here we cannot help more understand what is affecting your installation only, sorry.

Hi michael91brandon! Please follow the first method suggested here (note that this cannot work with Ajax options): https://learnwoo.com/skip-cart-page-redirect-checkout-page-woocommerce/
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Nevermind I didint have my glasses on and didnt see the small box. So embarrassing.

Hi lonvanelk, and thank you for the confirmation!
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi supermex! Yes, slideshow, long homepage, extra plugins, pop up item, cookie banner, ads, server response time, etc… you can also check more info on GTMetrix: https://gtmetrix.com/reports/cosplayhero.de/o2p8C4HP/
If you want to improve your score you need to check a few aspects, not only the header image.

but even simple pages have a very long lcp, and I think the lcp is always the header image right?

Hi, actually LCP tells you how long it takes for the main content of the page to load and be “read” by the user. It can take into account many things, not just images: server response, complexity of the page, CSS and JS required, etc. One way to improve this aspect is to use a cache plugin, as suggested by GTMetrix: https://undsgn.d.pr/i/Rrd1H9 Please read our documentation on improving performance: https://support.undsgn.com/hc/en-us/articles/115004168269-Optimise-for-speed-and-performance