Discussion on Enfold - Responsive Multi-Purpose Theme

Discussion on Enfold - Responsive Multi-Purpose Theme

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Hello, i am trying to validate my site for WCAG 2.0 Guidelines and i do not know how to solve this error:

Check 185: id attribute is not unique. Repair: Modify the id attribute value so it is unique. Error Line 501, Column 1:

<body data-rsssl=1 data-cmplz=1 id=”top” class=”home page-template-default page page-id-6066 stretch

If i change the name of the id in the body, all the styles goes down. Is there any option to solve this error?

thank you in advance

Yeet Author Team

Hi,

The “top” ID of the body tag is heavily used in Enfold’s stylesheets, this is why changing it would break the styling. It looks like there’s another element with the “top” ID. Please locate it and change its ID instead.

Regards, Yigit

Does your theme features a code where we can show a message “Event ended!” when a certain date/time is reached please? I can see you have a backward counter but no ways to setup a message and an end date. As an event my start today but finish tomorrow, so this message should only show on the end date. Do you have this in your theme please as it is such an important feature for many kind of sales online. Thank you

Yeet Author Team

Hi,

No, it doesn’t. However, I forwarded your “to display a custom message when the Animated Countdown element reaches the date” request to our developers.

The Events Calendar (https://wordpress.org/plugins/the-events-calendar/) which is compatible with Enfold, displays the “This event has passed.” message on past events. In case that works for you :)

Regards, Yigit

The only problems with using a calendar is that if you only have 1 event per month and use an extern API like Fienta, you do not need a plugin to power your events, you can just build the blocked yourself. Having all the logic in big calendar plugins is very problematic. Most tech like Fienta come with their own iframes when you click on the event.

Enfold 5.3 is installed. Wordpress 6.2.

Problem: I can’t get it to run above PHP 5.6.

Any ideas?

I solved it. Had to disable the plugins first. Now it’s running on php 8.1.

Yeet Author Team

Hi,

Thanks for the update.

Let us know if you have any other questions and enjoy the rest of your day!

Regards, Yigit

I just got an E-Mail from Themeforest that there is a new version of enfold available, but neither in the changelog nor in the update are seems to be a new version available. Is version 5.5 the latest one?

Yeet Author Team

Hi,

We only updated the featured image to Enfold’s 10th-year anniversary.

Enfold 5.6 will be available in a day or two :)

Regards, Yigit

https://www.removalsinmansfield.co.uk/

Ive noticed that the contact form on the home page here is no longer working.

Not sure why this one in not working (the other appear to be)?

Any thoughts

Chris

Yeet Author Team

Hi Chris,

Please refer to this post: https://kriesi.at/documentation/enfold/contact-form/#troubleshoot.

If this doesn’t help, please start a thread on our support forum – https://kriesi.at/support so we can look into it :)

Regards, Yigit

Side menu full height slider, keep trying to figure it out how to have full height side menu template using the side menu

Yeet Author Team

Hi,

Please post a screenshot showing the changes you’d like to make or an example site so that I can advise more accurately.

Regards, Yigit

I tried registering my product id for support and never received the password email. Now it says my PD is already registered. Please help with that. Also, and more importantly, my logo on my website where Enfold is used links to the incorrect URL and I cannot seem to correct that.

Yeet Author Team

Hi,

Please start a pre-sale question thread (https://kriesi.at/support/pre-sale-question/) and attach your purchase code in the private content field so we can reset your forum account :)

Regards, Yigit

Hello, I want to send my customer an email confirmation from the contact form. I think I have to use “autoresponder Reply To E-Mail Address” https://www.ruff-bootsreisen.de/service-kontakt/angebot-anfordern/ Which address have I enter in the “autoresponder Reply To E-Mail Address” field. or I´m wrong and the form work different? Regards Rainer

How can I add file upload fields in the contact form? There is no option for uploading file elements in the back office. Please help

Yeet Author Team

Hi,

Enfold’s contact form doesn’t allow uploading files. If you need this feature, we’d recommend you use more advanced form plugins such as Contact Form 7.

If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support :)

Regards, Yigit

I purchased the product a while ago, but my login for the support page dosent work anymore, and there is no way to contact support, when i used my purchase key it says already used on other account ..i forgot the password and their system is not sending a reset..dont know what to do.

Thank you :)

It still asks for registration? :) so i cant write a post there , do you have a mail i can send you my purchase code

problem is i dont know my password but i have a purchase code, and i need urgent help. Because it refuses to install demo :( and i cant make a site for a customer..please small help here

Hello How to change overlay background color css in woocommerce products?

Yeet Author Team

Hi,

Please go to Enfold theme options > Advanced Styling and edit “Linked Image Overlay”.

If this isn’t what you meant, please post a link to your page so that I can give you an accurate solution :)

Regards, Yigit

Download of files for demo Shop Demo didn’t work! You might want to try reloading the page and then try again. can you please tell me what to do ? thank you

Yeet Author Team

Hi,

Please try to import the demo manually by referring to this post: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo.

If this doesn’t help, please start a thread on our support forum – https://kriesi.at/support/forum/enfold#new-post and attach temporary admin logins in private content field so we can look into it :)

Regards, Yigit

Hello. I just got your theme and tried to install it and I get this error

The package could not be installed. The theme is missing the style.css stylesheet.

Yeet Author Team

Hi,

You can go to Enfold theme options > Demo Import to import any demo you like (https://kriesi.at/documentation/enfold/import-demos/).

If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/forum/enfold#new-post :)

Regard, Yigit

Good afternoon. I am changing the logo of the web, but the change is only made on the desktop computer and this change is not seen on mobile phones, I have deleted the browsing history, the wordpress cache and nothing. Any suggestions?

Yeet Author Team

Hi,

Please try disabling the cache on mobile devices in your cache plugin, clear the cache, and check once again.

If this doesn’t help, please start a thread on our support forum: https://kriesi.at/support/forum/enfold#new-post and attach temporary admin logins in the private content field so we can look into it.

Regards, Yigit

I just bought this slow and outdated theme couple of days ago. I am not sure why the developer of the theme forcing people to go to footer.php to be able to remove “powered by Enfold WordPress Theme” on the footer.

I followed everything step they mentioned, and the dam “powered by Enfold WordPress Theme” is still there.

This theme is sucks, they force every single theme to have “powered by Enfold WordPress Theme”. This is an illegal practice, you should allow the user to be able to remove it. I was also forced to use “Reset All Options”, now the theme looks different. If I knew about the theme that is such a pain in the neck, I never bought it.

Please fix the”powered by Enfold WordPress Theme” on my website. Your support is not working.

Yeet Author Team

Hey,

You are not forced to edit the footer.php file to remove the backlink. You can simply add [nolink] to remove it, as it’s stated in our documentation https://kriesi.at/documentation/enfold/footer/#copyrights-info.

I’m not sure which steps you followed but please go to Enfold theme options > Footer and insert [nolink] in the Copyright field. Let me know if it doesn’t work.

Regards, Yigit

Having problems with all contact forms on my website dragonflyhollywood.com – not receiving any submissions from any forms? Please advise. Any help greatly appreciated :)

Yeet Author Team

Hi,

Please refer to the Troubleshoot section on our documentation site https://kriesi.at/documentation/enfold/contact-form/#troubleshoot and start a new thread on our support forums https://kriesi.at/support/forum/enfold if that doesn’t help.

Regards, Yigit

where in theme functions.php should i add the following (after what line) >> function change_cf_from() { return “wordpress@yoursite.com”; } add_filter(‘avf_form_from’, ‘change_cf_from’, 10);

Yeet Author Team

Hi,

You can add it to the bottom of the file. We’d recommend you use a child theme (https://kriesi.at/documentation/enfold/child-theme/) so the changes will not be overwritten when you update the theme.

Regards, Yigit

hi, wp bakery is not compatible with the last php version and doesn´t work can you see at lafabrica.club thanks

im using 5.5 but not work

This is the error. Se ha producido un error del tipo E_COMPILE_ERROR en la línea 646 del archivo…wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php. Mensaje de error: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)`

done! i installed visual composer and it works. thanks

Hi team,

I have been doing some testing with WP 6.1 and have found that Enfold is causing a massive slowdown with WP 6.1.

The tell tale sign is that when using Debug Bar or Query Monitor the Object Cache Hits goes from ~10k (normal) to ~100k (crazy).

Page loads go from being 0.7-2s to being 2-5s for simple admin pages.

Switching the theme to Storefront drops Object Cache Hits back down to a normal level and performance is restored. I have tested with WP 6.1 and 6.1.1 as well as Enfold 4.9 through 5.5. As above I have disabled all plugins.

This issue does not happen with with Storefront or any other theme.

Can you please provide some guidance on this issue. I have been a customer for several years however you’re blocking support posts for customers.

Thanks, Jason

Yeet Author Team

Hi Jason,

I see that Ismael replied to your thread on our support forum. Let us continue there :)

Regards, Yigit

Dear Team Enfold,

For the past 7 years, we have been using your theme and have been pleased with its simplicity and power. We have even purchased over 10 licenses for our clients. However, we are currently facing issues with optimizing its speed. Despite our efforts, we have been unable to achieve a Page Speed Insights score above 60 on mobile, even though we have implemented WebP images. We have found that the premium version of WP Rocket has yielded the best results thus far. (you can see the results here – https://toud.ro/ .

What steps would you recommend we take next?

Thank you in advance.

Best regards, Alexandru

Yeet Author Team

Hey Alexandru,

Are you using CDN as well? If so, fellow Enfold user Thomas shared some recommendations on this thread: https://kriesi.at/support/topic/cdn-webp-and-wp-rocket-advice-on-setup/

Regards, Yigit

I appreciate your response. However, the solution given did not resolve the problem because for some of the websites we use CDN for other we do not use. Did you look at Pagespeed insights? Do you have an example of Enfold website with a score higher than 90? I am curious, does the Kriesi team not consider this issue important or not prioritize it? I have noticed there are numerous discussions regarding this matter, specifically related to Enfold

Yeet Author Team

Hi,

Here is an example: https://pagespeed.web.dev/analysis/https-www-thehoneypotcompany-co-uk/zlw418h394?form_factor=mobile

We make sure that Enfold is as lightweight as possible and apply performance improvements frequently. Enfold 5.2, 5.3, and 5.4 all had performance improvements (https://kriesi.at/documentation/enfold/changelog/).

Unfortunately, I’m not a performance expert therefore I don’t have any recommendations for you but please feel free to start a thread on our support forum so my teammates or other participants can comment.

Regards, Yigit

Hello, I would like to buy an extra license for an event website. Could you please confirm that your DJ theme would work with an event plugin? If yes which plugin please? Thanks

Yeet Author Team

Hi,

Enfold is fully compatible with The Events Calendar (https://wordpress.org/plugins/the-events-calendar/). We use The Events Calendar plugin on our Church demo: https://kriesi.at/themes/enfold-church/.

I hope this helps. Let me know if you have any other questions!

Regards, Yigit

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