12808 comments found.
please give us a way to intergrate with API’s we have partnered with, like Duffel is this to much to ask really
Hi,
Unfortunately, there is no option to do that yet.
You can try to follow our document bellow and find a freelancer to help you customize it
https://travelerwp.com/api-system/Regards
Has anybody been able to replace the Wordpress login in the Theme by a third party provider such as Auth0?
What do you mean?
Regards
In the popup screen for login / signup I want to integrate my userbase from https://auth0.com while still using the theme UI. There is a Wordpress plugin for auth0, which replaces the Wordpress login with the auth0 integration. However, the theme does not apply the settings and still only recognises the Wordpress internal user database.
Unfortunately, our theme doesnot support to do that yet.
Regards
For SEO can you share the tour search template that filters single location. If we have individual search page for all locations, it gives a boost in search engine ranking. Kindly consider working on it
I have noted it down and passed it to the dev team.
We will collect more requests about this feature and consider adding it to the theme.
Thank you for your recommendation.
Thanks, we will wait for it.
i need to display WhatsApp Button single product page
each vendor number with chat button display
Hi,
Unfortunately, it is not possible to do that yet.
Regards
Hi. I want to about the pricing for the tour. Is there any option for setting the price of the tour per group not per person?
As we have some tours. which required per-person charges. But some tours like Yacht Charter. It’s per-hour charges / Group charges. not per pax. like e.g. USD 200 per hour for a 50 ft yacht.
Hi,
Unfortunately, it is not possible to do that yet.
Regards
Hi! Great theme! 2 questions: 1. is it possible for the hotel and rooms or rentals, set not for day but for week the cost? 2. in case of more week booking, is it possble to pay only the first week? thnaks a lot
Hi,
Unfortunately, there is only Day unit for booking.
Regards
Hi, is it possible to sync with booking.com calendar also? Thanks.
Hi,
Unfortunately, our theme does not support to do that yet.
Regards
Hello, Could you kindly include all the available Stripe payment methods? We operate in countries where credit cards are not widely used, and we are unable to utilize the existing payment methods offered by Stripe, such as iDeal.
I hope you can consider adding iDeal to Stripe. You can find the code implementation for it at the following link: https://stripe.com/docs/payments/ideal/accept-a-payment
I have noted it down and passed it to the dev team.
Thank you for your recommendation.
i need WhatsApp chat each vendor how can do that is there any plugin wordpress
Unfortunately, We can not suggest any plugins to help you do that here.
Regards
what should do now is there any solutions
you should including this new update features
I have noted it down and passed it to the dev team.
We will collect more requests about this feature and consider adding it to the theme.
Thank you for your recommendation.
you always say, it will come when it will come new update…?
I want to customize my traveler wordpress booking form. can we add arrival time, departure time, passport no and language tourist guide.
Hello
This request need custom code that not belong to our support policy.
You should find a developer to help you customize the function and control it better.
Thanks
Pre-sale questions:
Hi there. I would need to setup and customize the theme for a client. He is looking for the solotour theme. These are the questions: - he would like to allow the user to make advance payment on a tour. For example if a tour costs 1000€, he would take 200€ in advance and the rest later. Is something doable? How? - he would like to add a search box that will allow searching the tour based on the title, is doable? How? - he would like to have a slider with the latest tours available in the homepage, is doable? How?
Many thanks.
Hi,
1. It is possible to do that with Deposit feature of the theme.
2. Unfortunately, it is not possible to search tour by title yet.
3. Yes, you can do it.
Regards
i am developing an app for my website and i want to know what the database tables are called or where they are located 1) partner vehicle data, 2) vehicle category data, 3) vehicle booking/ reservation history, 4) partner signup information , 5) user signup information, 6) partner credentials information ,7) user credentials information,8) destination list information
i am using the carmap car marketplace template by the way
i see that questions asked after me got answered and mine is ignored
Hi,
1. All car is located in table post, postmeta, st_cars, st_journey_car, st_location_nested and st_order_item_meta no matter what admin or partner
2. It’s termmeta, term, term_relationships and term_taxonomy
3. It’s st_order_item_meta
4, 5, 6 & 7. The default WordPress table user and usermeta
8. Table post, postmeta and wp_st_location_nested
Please feel free to contact us if you need any further information
Thank You and Best Regards!
Support 1) What/where is the relational table of the vehicle/car with the owner(Partner)? 2) What/where is the relation table of vehicle/car with car features, Included and Excluded. When we add a new vehicle through partner and admin side, we add the car features, Included and Excluded. Where is it stored? In postmeta it holds only one of them. 3) When a new user signup, it selects the normal user or partner. Where does its value store in the database table? 4) Where is the table that stores the banks for payment method in vehicle booking?
With Regards,
Hello there, How can a license be de-registered since it’s not been used on the domain was purchased and there is no access to this domain? I’ve purchased the theme 2 years ago and cannot use it cause of this issue.
Hi,
You can follow this document to do that
https://travelerwp.com/i-want-to-deregister-the-purchase-code-how-can-i-do-that/Regards
Make sure the URL works… It doesn’t. I have already tried this, that’s why I wrote the comment above.
We have moved document to https://travelerwp.com/documents
Regards
Hello,
The URL which we have mentioned in the document is https://shinehelp.travelerwp.com/deregistration-purchasecode/
The documentation site at https://docs.travelerwp.com is not working. Where can I find the documentation? Thanks
I am interested in the template, but I would like to know:
remap.travelerwp.com
- Does it allow you to have different users as vendors? - Do the owners see their sales without the other owner profiles being able to see their information? - When making an instant book now, in the Checkout section, can other local payment methods be added, as is customary with woocommerce? -Are payments made to the administrator’s account or to each of the owners independently? - Do you have a username or password for the administration or owner view?
Hi,
1. All the demos are supported Partner/Vendors feature. They can manage the sales and services via their dashboard.
2. You can refer our document for all supported payment gateways
https://travelerwp.com/how-to-set-up-checkout-options-and-payment-methods/3. All payments made to the administrator’s account.
4. Unfortunately, we are not allow to share it to check admin/owner dashboard.
Regards
when will come to new update car limosine service and car chauffer service
Hi,
There is no update schedule for those new services yet.
I have noted it down and passed it to the dev team.
We will collect more requests about this feature and consider adding it to the theme.
Thank you for your recommendation.
How can I modify the search engine in tours to also search by number of days? Thank you
Hi,
Unfortunately, our theme does not support to edit/modify custom search form anymore.
Regards
Hi i am having issues with my Checkout page, when a user clicks to book a tour, the book now button does not redirect to checkout page it just loads back to the homepage but i set the checkout page correctly under theme options
Hi,
You need to create checkout page and set it to use.
https://travelerwp.com/booking-options/Regards
Hi, Shine support, I have done just that and still it doesn’t redirect to the checkout page when someone selects a specific tour for booking. In addition, I have the following critical issues on my site health status how do I fix this?
“2 critical issues Critical issues are items that may have a high impact on your sites performance or security, and resolving these issues should be prioritized.
An active PHP session was detected Performance A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
The REST API encountered an error Performance The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages.
When testing the REST API, an error was encountered:
REST API Endpoint: https://bluedeserttravel.com/wp-json/wp/v2/types/post?context=edit REST API Response: (http_request_failed) cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received”
Hi,
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will check it for you better.
Regards
Hi i have posted this ticket almost 4 days ago and your support still never replied back and this is very frustrating since the client keeps asking for update and i cant provide them with any given that i am still waiting for you guys to check me this issues
We have replied to your ticket already.
You should check the ticket again.
Regards
HI
It is time to remind you that the bug with DISCOUNT BY NUMBER OF DAYS (Rental) was reported months ago, but was not fixed on the latest 2-3 updates !!!
https://www.youtube.com/watch?v=q9SIwD-9K4Y – Discount by number of days still does not work - 100 % discount is calculated on every rental booking on the site (with or without discount option set by partner) - Hotels elements (as room No) are displayed on booking page (for rental)- Discount rate does not show on single rental page
With the latest update, there is a problem with hotel room (discount) as well
https://www.youtube.com/watch?v=CHYP_cPel-kDo you have any plans to fix this problem in the near future ?
P.S. i ALREADY SENT SEVERAL EMAILS TO YOUR SUPPORT EMAIL… BUT WITHOUT ANY FEEDBACK !!!
Hi,
You can post ticket on our support system here: https://shinehelp.travelerwp.com/
Then our support team will guide you use all the theme feature better.
Regards
Hi I am interested to buy this theme in order to make a website with excursions. But I want to be able for my associates to be able to register login and manage their excursions. So it will have different business owners with their excursion and I will sell those. Is this possible?
Hi,
You can refer our document for Partner feature if it meet your requirements
https://travelerwp.com/how-to-set-up-partner-feature-on-your-website/ https://travelerwp.com/how-to-create-a-new-tour-from-partner-dashboard/Regards
