Discussion on XStore | Multipurpose WooCommerce Theme

Discussion on XStore | Multipurpose WooCommerce Theme

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I’ve been waiting for the sale when it’ll come??

Plus I didn’t see any shortcode , I want shortcodes for single product page here is list

1. Fake live viewing (shortcode) 2.Fake sold products (shortcode) 3.Frequently brought together (shortcode) 4.Buy 1 or 2 items to get 10% off (shortcode)

Hello Foleyalex259,

Thank you for your interest in our theme.

Unfortunately, we do not have a schedule of upcoming discounts for the near future. However, we would like to remind you that for just $59, you will be getting the most customizable WooCommerce theme available in the market, along with premium plugins worth $467 for free.

You will be able to find these features in XStore Dashboard and our documentation will be able to provide you with assistance:
1/ https://xstore.helpscoutdocs.com/article/138-fake-live-viewing
2/ https://xstore.helpscoutdocs.com/article/133-fake-sale-popup
3/ https://xstore.helpscoutdocs.com/article/132-frequently-bought-together
4/ https://xstore.helpscoutdocs.com/article/156-how-to-setup-booster-sales-quantity-discounts

If you have any additional questions or concerns, please do not hesitate to reach out to us.

Kind Regards,
8theme team

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I understand that but I need shortcodes for those I want to use it in another page in my website but you don’t support it.

I can’t afford xstore theme now that’s why I couldn’t buy it. Waiting for sale maybe in months until I’ll try to buy.

I highly needs shortcodes to customize my store the way I want it.

Tell me how to create it

Hello Foleyalex259,

Thank you for your response.

Some functionality is only applicable to the product, meaning it cannot be used for other post types.

1/ We don’t have the ready shortcode for this time but we will help you to create it in your child-theme once you will need it.

Info in case you have some php skills and are able to create it by yourself: We use ‘etheme_set_fake_live_viewing_count’ function for this functionality.

2/ We don’t have the ready shortcode for this time but we will help you to create it in your child-theme once you will need it.

Info in case you have some php skills and are able to create it by yourself: We use ‘etheme_get_fake_product_sales_count’ function for this functionality.

3/ You can use the solution from this topic -> https://www.8theme.com/topic/frequently-bought-together-shortcode-for-elementor/#post-352964

4/ We have ready shortcode for this case and it’s name – ‘etheme_sales_booster_quantity_discounts’.

In case you will need any assistance we will be glad to help you on our support forum -> https://www.8theme.com/forums/xstore-wordpress-support-forum/

Kind Regards,
8theme team

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Hi, i have 2 licenses with the theme. After ive installed the theme, it’s showing an error when i tried to activate the x-theme core plugin. Should i reinstall a fresh copy of wordpress? because previously the site is running on other builder & theme.

Hello Skkkratch,

Thank you for contacting us and for using XStore.

What error are you experiencing? Are you using the Kirki plugin? Try disabling any third-party plugins and then attempt to install XStore Core.

In case automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

We hope this information is helpful.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Kind Regards,
8theme team

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Hi, everything is fine, I have a problem here, I’ve done everything with this buy button, I want to reduce the text size, and nothing, I’ve changed the color and it doesn’t change, nothing happens. I did it through the element, but it doesn’t even make any changes. https://prnt.sc/EGIttslOG_Tn

Hello PabloGamma,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Please contact us via the form on this page – https://themeforest.net/user/8theme , and provide the URL of your site. Make sure that Remove Query Strings From Theme Static Resources is disabled in Theme Options > Speed Optimization to prevent page content created using Elementor from caching.

We hope this information is helpful.

Kind Regards,
8theme team

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How can this issue be resolved? When in mobile or tablet mode, the shopping cart title, breadcrumbs, and My Account… are not visible. https://share.cleanshot.com/kLDdYLTz

Hello Hankchung0857,

Thank you for contacting us and for using XStore.

We kindly request that you please check your the font size settings for links on mobile in Elementor – https://prnt.sc/zFFwKG01XIR1

If you need further assistance from our side, please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Thank you for your cooperation and we look forward to hearing from you soon on the forum.

Kind Regards,
8theme team

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hi I can’t find White Label Branding on my theme

Hello Haraghon2,

Thank you for contacting us and for using XStore.

XStore > Plugins Installer > find https://prnt.sc/iHg6Kmi09b2q and activate the plugin.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Kind Regards,
8theme team

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Hi How do I put the theme into catalogue mode? Will there be any problems reverting back to shop mode, when we need to. Thanks

Its okay I found it thanks

Hello Donal13,

Thank you for contacting us and for using XStore.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Kind Regards,
8theme team

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Hello, where can I see page optimization? do you have such pages? I checked the demo pages through Google, but the pages are not optimized there.

Hello Ddumaa,

Thank you for your interest in our theme.

Here is an example with our demo – https://pagespeed.web.dev/analysis/https-xstore-8theme-com-elementor2-marseille04/ejnxsgcx9j?form_factor=desktop

General site speed depends on many factors – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website , not just on the theme, but our theme is fully optimized.

Google Pagespeed (and now GTmetrix) always scores with 20-50 points mobile performance for 99% of websites built with WordPress. However, our demos work very fast on mobile devices. We suggest you test it on a few mobile devices and you will see that there are no real performance problems.

Anyway, if you buy XStore and site speed is not suitable for you after cache plugin installation, content optimization we’ll be able to give you a refund.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

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Hi, I am trying to add filter on my side bar. It seems to have some trouble. I tried YITH filter, Husky and the default that comes with the theme/WooCommerce. They are not displaying on the side bar. Sometime one category filter does appear. Can you help? is there a known issue related to this? I have tried disabling all the plugin except for WooCommerce. Still same issue.

Secondly, the theme is slow? I have tested it with other theme and it came to a conclusion that xstore is slow for me.

It has come to a point where I am considering to change theme. But that will cost me hours of rework.

Hello, TheNextRex,

Thank you for contacting us and for using XStore.

We kindly request that you submit a support request via our support forum as it will be much more efficient in assisting you – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Kind Regards,
8theme team

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Hi, I bought theme based of number of sales and demo and your marketing and numbers , but the whole theme seems very heavy on server i check frontpage which from demo and no any plugin install and give me 1.8 sec to open and make the website very slow.

I tried other themes and they are way faster like siteground plugin. sorry for that

May I ask for a refund please?
Thanks

Hello, HusamSafari,

Thank you for contacting us and for using XStore.

Please contact us via the form on this page – https://themeforest.net/user/8theme and provide URL of your site.

Kind Regards,
8theme team

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sure ( Done ) thanks

I just want to hide it in mobile version, this is not in your theme, please add this in your theme, in mobile version

Hide breadcrumbs in mobilr version…

Hello, PabloGamma,

Thank you for contacting us and for using XStore.

Custom CSS code can be used, for example: .page-heading { display: none !important; } Theme Options > Theme custom CSS > Mobile.

If you need further assistance, please submit a topic on our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/. If you would like to request a new option, please submit it via the form on this page: https://www.8theme.com/taskboard/. You will need to log in to your account on our site or register using your purchase code.

We hope this information is helpful.

Kind Regards,
8theme team

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Hi do you provide an installation paid services? for HM please? thanks

Hello, Ahmadragaey,

Thank you for your interest in our theme!

Installing XStore is easy and straightforward. We invite you to watch this video to learn more – https://youtu.be/i7STFGZapx8

If you require paid installation service for XStore, please contact us via the form on this page – https://themeforest.net/user/8theme

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

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Hi, I bought theme based of number of sales and demo but the whole theme seems very heavy on server and make the website very slow. I tried other themes and they are way faster. Why is this theme so slow and have pressure on server?

Hello, Megrisoft,

Thank you for contacting us and for using XStore.

Our theme is speed optimized. However, it is important to note that the overall speed of your website is not solely dependent on the theme you use, but also on your server settings, the images you use, and any third-party plugins you may have installed. We recommend that you read the following article for more information on how to speed up your website: https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website/. After that please contact us via form on this page – https://themeforest.net/user/8theme and provide URL of your site, so we can take a closer look.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

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Hi, can you please guide to me as to how to change the color on the sticky menu when we start to scroll.

Hello, C64___,

Thank you for contacting us and for using XStore.

We’ve answered your topic on our support forum. Please check.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

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Thank you XStore team, accidently also posted here but you have already answered my question using your support ticket system. In the event anyone else needs to know how to change sticky color menu see here : Please go to Theme options > Header Builder > Header Sticky > change colors.

Hello, C64___,

You’re welcome! Have a nice day!

Kind Regards,
8theme team

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presale question? i use elementor page builder and i want to edit single product page as my own but in demo i saw i cant do that because xstore have its own single page builder which is not good for me. please tell how i will edit single product page. because it said content not found go back giving error in elementor. it wont let me edit single product page why? how to solve this?

Hello, Foleyalex259,

Thank you for your interest in our theme.

Our Single Product Builder can be disabled via Theme Options > WooCommerce. Then you will be able to use the Elementor Pro plugin to edit the single product page.

Elementor plugin has 2 versions: free and Pro. Elementor plugin author does not offer developer license for the Pro version and does not allow to built-in Pro version of plugin to themes. So, you’ll be able to use the free version of the Elementor but in case you want to get Pro version you will need to buy an individual license, our theme supports Elementor Pro.

If you have any additional questions or concerns, please do not hesitate to reach out to us.

Kind Regards,
8theme team

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tech support gives quick turnaround, a website like I want, you can do anything! Thanks!

Hello, Kosmok,

Thank you for using our theme and for providing your feedback.

If you have any questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Kind Regards,
8theme team

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I am interested in buying this theme but would like first to know if I can set the add to cart button to be sticky in the single product page, and if icons can easily be added to menu links

Hello, Akadimi,

Thank you for your interest in our theme.

Please check these examples – https://prnt.sc/mXmA-Zq8ES40 https://xstore.8theme.com/elementor/demos/niche-market02/product/wooden-classical-golden-chairs/

We have 7 day money-back guarantee, so you could take a test drive right now by purchasing the theme.

Kind Regards,
8theme team

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When sale will come? I need to buy this theme but I’ve only $29. I recently purchased web hosting and I need this theme. I can get it for free download but I want full licence so I want to buy it today. How I can get discount please help.

Hello, Foleyalex259,

Thank you for your interest in our theme.

We do not have any discount planned in the near future.

XStore is the most customizable and complete theme on the market.

If you have any additional questions or concerns, please do not hesitate to reach out to us.

Kind Regards,
8theme team

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Welcome Is it possible to increase the size of the fonts in the template?

Hello, Ssaleh5446,

Thank you for your response.

Loginisation/Registration functionalities come from WooCommerce plugin, so please read this article – https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings

Kind Regards,
8theme team

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No, you didn’t understand what I mean I want to login to the page Create a new account on a separate page I do not want to register and login in one page

Hello, Ssaleh5446,

Thank you for your response.

Unfortunately, this option is not available in our theme.

We recommend that you contact the WooCommerce support team for advice on this matter.

Kind Regards,
8theme team

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Hello, the page loads fast when I’m not logged in, but when I log in to my account I notice how everything starts to load slower. I have WPROCKET but I don’t know how to fix this problem.

Hello, Clajador23,

Thank you for getting in touch with us, but we can’t verify your purchase.

Please contact us via the contact form on this page – https://themeforest.net/user/8theme , provide your purchase code and URL of the site.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

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Hello, when I activate the theme, the button in register form disappear. is there an option in the settings of the theme ? thanks

Hello, Ccristallo,

Thank you for contacting us and for using XStore.

Please contact us via the form on this page – https://themeforest.net/user/8theme and provide a screenshot of the page from where the button in the register form disappeared.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

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Hello Rose, thank you for your answer. I fixed the issue it was a problem of my custom css. thanks again best

Hello, Ccristallo,

We are pleased that you have resolved the issue.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Kind Regards,
8theme team

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