8830 comments found.
hello, i’m not sure if it’s my browser or what but i can’t select an office on the search bar. how can i fix that please? the office selection dropdown menu isn’t working
Hello,
Please kindly make sure that you set Offices from the wp-admin area from the Dashboard > Offices section. For details > https://docs.stylemixthemes.com/motors-theme-documentation/car-rental-layout-features/offices
Best regards
i have done that, but the offices look like this https://snipboard.io/OCLmyE.jpg
Please submit a ticket on our support site and our managers will check this case from your wp-admin area, as I am not able to assist from the comments section with such unique cases, as on my testing side the Offices section works without any restriction >>>> https://support.stylemixthemes.com/tickets/new
Regards
This location search field used to work alongside Google maps. https://prnt.sc/lC4NqAoqqCzr a dropdown of locations could appear when you start typing. What happened to it? Even on your demo site isn’t working with google maps location suggestions
Hello,
Could you send URL link from our live demo site? I will check it with our developers
Regards
Not working on demo as well https://motors.stylemixthemes.com/elementor-classified-one/. Check and update in your next release
Thank you I informed our developers team about it on our demo preview site
Best regards
Can you just remove the contact forms from single ads and introduce chat system
Hi,
We recommend you to write this kind of suggestion in our features request section of the Motors theme -> https://stylemixthemes.cnflx.io/boards/motors-car-dealer-rental-classifieds. We will include additional features/options according to the popularity of the requests from our dear customers
Best regards
I have done so severally and I have seen several users here recommending the chat feature
There is no documentation in the downloaded zip folder. See screenshot… https://snipboard.io/TZ8P3l.jpg
Hello,
Please visit the following link to access the theme documentation > https://docs.stylemixthemes.com/motors-theme-documentation/
Regards
Can I create a search by keyword field?
Hello,
Yes, in the inventory search filter, you can type keywords to search listing categories > http://joxi.ru/DmB60YLi6W98Vm. You test from our live demo for example from the classified one demo layout > https://motors.stylemixthemes.com/elementor-classified-one/inventory/
Regards
Hi, Can you please let me know how to translate STM Rent Car Form with WPML and Loco Translate? Also, when I duplicate and translate car rental products they don’t appear in the translated offices in the frontend. The translated offices are pre-selected (This field are not editable). It only works if I select “Overwrite with English content” without translation. Thanks
Hi,
First of all the site’s main language should be English in the settings of the WPML plugin by default, as the theme and plugin’s default language is English. Then you need to create translations of the English default pages to the needed custom languages. WPML -> Languages. Also, You need to translate the default store URLs in the WooCommerce > Woocommerce Multilingual > Store URLs section. It should be from the English default language to any custom language. In addition, it isn’t recommended to use the same slug names when using a multilingual website. Also, you need to translate the other slug names in that section. Moreover, you need set the stm_rental_office as translatable in the WPML > Settings section. Also, you need to set Copy or Translate to the office sections, and set Rental products for different Offices in different languages separately. As a suggestion for correct basic settings and translations settings, we recommend you carefully follow the step-by-step guideline from the video tutorial -> https://youtu.be/zQU_zQxjyeQ
Regards
Hello, i’ve updated a motors licensed theme on one of my website. After the updates the license is lost, asking me to login by envato to get it activated. I’ve tried plenty of times. I’ve been redirected to your dashboard, where i follow the simple “Activate” button and it show me the correct domain plus 0/2 licences activated. I get push back to the website, but still the license is inactive and i can’t update the plugin, and this is causing numerous conflicts. Why he licence is not working anymore? I’ve no premium support anymore and i can’t contact you on support panel. Thanks.
Hello,
Please visit our support site here > https://support.stylemixthemes.com/tickets/new
Try to Logout from the support site and log in with the help of the Login with Envato button, so the account will be synchronized with your Envato account > http://joxi.ru/eAOkNOYsGwp87A
In this way you can use your Envato account that you purchased on Envato and synchronize your account with our support site, so you will be able to submit tickets from our support site
Make sure that you didn’t use the license on another domain, you won’t be able to activate the theme if you already used the activation on another site. To resolve it, you will need to deactivate the license from your old domains, only after it, you can activate the theme on the new domain > https://docs.stylemixthemes.com/motors-theme-documentation/installation-and-activation/license-key-deactivation
Best regards
I am experiencing difficulties installing a theme on another domain due to a license limitation. I had previously installed the theme on two other domains, but I no longer have access to those domains. I would like to remove the license association with those two domains and install it on a new domain. However, I am unable to do so through my account, and I believe manual intervention from your side is necessary.
Hi,
Our manager cleared the license from your previous domain. Now you can use the activation on your current live domain. For the future, if you are going to activate the license on a new domain, please deactivate from your old domain directly from the WordPress dashboard
Best regards
Thank you working for me now. for future i ll care for it . Now one more issue i am facing i am using demo for auto parts with WPBakery Page Builder >>at WPBakery Page Builder Settings i have an option If you purchased your license on CodeCanyon, you need to import it. << when i try to import it reply comes no license found i am not sure i have this license or no ?
You have the theme purchase code and token activation key of the theme in order to activate the theme. The theme comes with the WP Bakery plugin by default and it’s activated from our themes’ default folders, so there is no need to activate the plugin in order to use it. You can use the WP Bakery plugin with our theme without any restrictions. However, if you would like to use the Premium version premium paid templates of the WP Bakery plugin you can purchase it separately
Regards
Ticket Number is Z51340
Hello,
It appears that there may be several factors contributing to the issue you are experiencing. Upon reviewing your submitted ticket, we noticed that you imported a demo layout using lower server limits, which is generally not recommended. This could potentially impact the performance of your site.
To further address this matter, we kindly request that you review the details provided in your ticket and provide any updates or additional information directly within the ticket itself. This will allow us to assess the situation more effectively and provide you with the necessary assistance
All the best!
header broking please help us
Hello,
Please go to the Header options under the Theme Options and recheck the header setting, for details > https://docs.stylemixthemes.com/motors-theme-documentation/theme-options/header. Usually, unexpected issues come due to multiple factors, if you will share more details and clarifications, I will be glad to assist you
Best regards
I have installed one of the demos with elementor. But the header and some of the sections are broken now. See the screenshots below. https://prnt.sc/j0aoueLMb3L5 https://prnt.sc/O6_JhvEGlICH https://prnt.sc/XektCDFr13lx Ticket Number is: Z51340
1# The system settings are perfect for your requirements. 2# “Please check header CSS issue “
Check screenshot – https://prnt.sc/N3siZ6vn422Q https://www.loom.com/share/a24987b1bb334fd8813c5ec623fe73e8Ticket Number is: Z51340
Your submitted ticket was already replied to. Please kindly check your ticket
Regards
Note that I am not using any custom CSS on my site.
Hello,
It could be due to the column or row margin/padding-top rules from the page builder that you are using
Regards
Padding is OK. This is an Adsense activation code (NOT AD CODE) I placed in the header using WPCode Lite plugin
So in this case, you will need to recheck the WPCode Lite plugin by contacting the plugin authors directly, as the theme default settings and options do not include such case
Regards
HELLO, i cant customised my rent car form how can i do thx!
Hello,
The Rent Car form is a static form by default, there is no option to remove or add extra fields inside the Rent Car form element by default
Regards
Hi, ok my support has expired but I have a big problem… After the last update the titles of the products (vehicles) are all “bmw 5-serie-model 2015”... real titles don’t appear!! Can you help me please? Look at the site: https://www.automil.it/
Hello,
Sorry for the delay in reply,
The latest update doesn’t include such kind of change for the listing titles in general. Make sure that you updated all the theme plugins as well. If the issue will be still there, try to test by editing a single listing and by re-saving titles
Regards
Good day, I wrote a ticket #Z50895 on 4.6 and until today I have no answer. Does the support section work for you? Where can I write to you for support?
WELL THANK YOU.
Hi,
Sorry for the delay in reply, we are currently experiencing a high volume of support requests. Your ticket was already replied to. Please note that our ticket system operates 24/7, allowing you to create new tickets at any time. Our support team will review and respond to all tickets in the order they were received, with each ticket being assigned to an individual support manager. Please understand that there may be delays during peak business days, weekends, and holidays, which can vary depending on several factors. The maximum delay will vary based on the aforementioned factors. Please also keep in mind that our team is located in different time zones, which may cause variable response times.
Regards
Pre buying question: I have to make a car rental website capable off: Locations: Reserve a car with the option to pick up and drop off the car in different location, if it happens the price should increase $150 before taxes. Driver age: If the driver is younger than 25 years or between 26 and 64 years or more than 65 years old the price will change because the insurance, so the system should ask the driver age in the search form to calculate the price. Payment: we only charge 10% of the price to make the reservation. Contract, we need make contracts with the information given by the user Extras: if the client need a gps, another driver or child seat, the system should calculate it, prices should be calculating by days or by the hole renting. If the theme can do this by self or buying another plugin I will buy it
Hello,
Unfortunately, there is no such option in the Rental search to set age for drivers and change price based on the driver’s age. According to the GPS and extra seat, yes you can set Car options, so while making car reservations users can add car options for selected reservation cars. According to the prices, you can set price per day, or fixed price.
Regards
Hello,
Unfortunately, there is no such option in the Rental search to set the age for drivers and change the price based on the driver’s age. According to the GPS and an extra seat, yes you can set Car options, so while making car reservations users can add car options for selected reservation cars. According to the prices, you can set a price per day or a fixed price.
Regards
Hi there, I can’t see the updates for the theme from long time ago?
How I manually upload the latest one? Should I do it as I show in the image below?
https://ibb.co/Px3M4SrThanks
Hello,
We have multiple ways to update the theme to the latest version. For details please kindly check the following guideline > https://docs.stylemixthemes.com/motors-theme-documentation/getting-started/how-to-update-motors
Regards
Can i hide vendors contact details like mobile & email id from vendors profile page
Hi,
Such kind of change to the profile page you can make with the help of additional custom CSS, you can add your custom CSS under the appearance > customize > CSS section
Regards
Hi after last update motor dealer one Version: 5.4.9 is cause issue on footer page on mobile
Hello,
The latest update of the theme doesn’t include any restriction or change to the footer area. Have you customized/modified the theme in the previous outdated versions from your end? The theme update process doesn’t change the content and settings by default. If you have some customizations in your parent theme, you need to install a child theme. If you will make your modifications to your child theme you don’t have to worry about losing the modifications.
Here is a related manual for child theme >> https://docs.stylemixthemes.com/f-a-q/child-theme
Regards
Thanks for quick reply ! I just update to Version: 5.4.10 and footer back to way it was before thanks for quick theme update , any word on update for WPBakery ? or are you dropping WPBAKERY ? I dont see car dealer demo one themes with WPBakery any more are you going to use Elementor only ? should i switch my themes over to elementor Thanks again for your help ! keep up good work
You can use the Bakery as well, there is no need to switch to Elementor Builder. It depends on what demo layout you imported. Plugins like WP Bakery page builder are not free in general. We have bought those paid plugins from our end and included them in our theme packages as external plugins and they are active from the theme side, so you can use those plugins without any restriction. All the updates we will include with the theme are regular updates. So, the update of the plugins you will be able to get as soon as there will be the theme update
Regards
Ok , I am using dealership one demo. with bakery, so i don’t need to switch to Elementor builder any time soon if you are going to keep using wp bakery in your theme’s updates.
Do not worry we are not planning to remove the WP Bakery page builder plugin from the Motors theme
Regards
Hello! Can you please void my 2 licences so i can use it again for new projects ? I’ve wrote you 3 days ago and still no answer…When it comes to Pre-sale questions you guys answer immediately! I need it right now please! Thanks
Hello,
Our manager cleared the license from your previous domain. Now you can use the activation on your current live domain. For the future, if you are going to activate the license on a new domain, please deactivate from your old domain
Regards
I tried using the licences and still doesn’t work…it says “This purchase code has already been used.” Can you please recheck ? It’s been almost a week since i’ve asked you guys! Thanks
Please do not spam the comments board, as this section is for pre-sales, our managers already cleared the license and shared details in your email directly
Regards
Hello, i bought 2 licences and i’ve never used them, only for tests! Could you please void them so i can use it again! Just to let you know, i’ve deleted the websites so i can’t no longer release the licences myself. Thanks
Hello,
Please contact us via the contact form from our portfolio page and send purchase code for the theme, our managers will check and reset the key from your old domains
Best regards
I’ve sent you a the message via the portfolio contact form! Please take a look! Thanks
Our managers cleared the license from your previous domain, for the future if you are going to use the theme on another domain, please make sure that you deactivated the license from your activated domain
Regards
I tried using the licences and still doesn’t work…it says “This purchase code has already been used.” Can you please recheck ? It’s been almost a week since i’ve asked you guys! Thanks
The comments section is not intended for discussing such cases. Our managers have already provided all the necessary details via email. We kindly request you to please re-check your inbox for the information.
Regards
