23145 comments found.
Hi Porto,
Regarding a plugin for filtering products. Any recomended for the integration with Porto? I have seen this in the Porto folder “install pluggins”. YITH WooCommerce Ajax Product Filter. But I couldn’ place the filter for tag.
thanks,
Hello, @Joaquim_,
Thank you for reaching out. I would like to inform you that I have already responded to your duplicate question on our platform. Kindly refer to the following link for my detailed reply: [ https://themeforest.net/comments/29655587 ]. I kindly request you to review my response there.
In order to ensure an organized and efficient process, I would like to kindly request that you refrain from posting multiple times for the same concern. By adhering to this practice, we can effectively address all inquiries and provide timely assistance to our valued users.
Thank you for your understanding and cooperation in this matter. If you have any further questions or require additional clarification, please don’t hesitate to let me know. I’m here to help.
Regards, P-THEMES.
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I want to keep the breadcrumbs but i don’t want them as H1 tags. I don’t want them as heading tags at all. And then I want the blog title to be h1 instead of h2. where can I do this I don’t immediately see this in the options/
Hello, @dlovin,
1. Could you please provide me the screenshot and the page URL as well where the breadcrumbs has been set using h1 tag? so that I will check and assist you accordingly.
2. You have to create your own Custom Layouts for the Blog OR single posts and then you can use the ”Porto Ultimate Heading” elemenet to show the title, use Main Heading as dynamic Title and set the Tag as H1, please refer to these screenshots: https://postimg.cc/zyyHLH85 & https://postimg.cc/18B7zTmb
We hope this helps.
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Although any page on this site where we use breadcrumbs, the breadcrumbs are h1 tagged. I’d love for them to just be simple Paragraph text so my content that I tag up myself is functioning how i want.
Hello, @dlovin,
I have just conducted the review of your site and found that there is no h1 tag in breadcrumbs, here is the screenshot: https://postimg.cc/gnR9fSzJ
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I see it. Look at my screenshot. https://postimg.cc/Cndr2Xry
Hello, @dlovin,
Its a page title, Could you please contact us via our support system with your site WP Admin Login details so that our experts will check it for you on your site and help you out accordingly.
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Hi Porto, I have a Ecommerce, what possibility I have for filtering the products. like a sidebar and the client can filter by the different product tags, colors etc. And how to do it
thanks
Is possible to filter by product tag ? with Porto
Hello, @Joaquim_,
You have the option to conveniently filter products using the sidebar feature provided by the Porto WordPress Theme.
To begin, navigate to the “Appearance” tab and select “Install Plugins.” Proceed to install and activate the “Yith WooCommerce Ajax Product Filter” plugin from the available options.
Next, access the “Widgets” section under “Appearance” and locate the “Woo Category sidebar.” Within this area, you can add the desired Filter widgets and configure them according to your specific preferences.
For detailed instructions, please consult the support video available at: https://youtu.be/N343v5u4WP4
Additionally, you can utilize the “Product Tag Cloud” widget in the sidebar to filter products based on tags.
Please note that these filtering capabilities will exclusively function on Shop/Categories archive pages.
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Thank you very much
You’re Most Welcome!!
Hello, Currency Switcher in the header doesn’t work for me! it works in the widgets like in the footer only!!
I am using WPML Plugin.
Hello, @motahar,
If the currency switcher is working in the Footer then it should work fine in the Header as well. Please make sure that you have enabled the Currency switcher from Porto >> Theme Options >> Header >> Currency and Language switcher >> Enable the Currency Switcher and disable the HTML Switcher.
Otherwise, if the issue still exists then please share the WP admin login details of your site through our support forum so I will check and give you a possible solution.
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Hi! I would like to show 3 product columns on archieve pages when browsing from laptop. Its currently showing 2 product columns on laptops. What is the needed custom css? Page is https://jettools.fi/tuotteet/metallintyostokoneet/jyrsinkoneet/ and if the link is not working please try to remove the last / mark.
Hello, @Jettools,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.
@media(min-width: 768px) and (max-width: 1463px){
.porto-tb-item.product.product-col.type-product {
--porto-cw: 33.33% !IMPORTANT;
}
}
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Hi Porto, Im creating a second web with porto from cero. In the top right panel – My account, there is an option to login, but to create a new account for new users how can be done ?
thanks,
Hello, @Joaquim_,
Login/Register Functionality is coming from WooCommerce, you can turn it ON from WooCommerce >> Setting >> Accounts & Privacy: https://postimg.cc/mtkKbKsd
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Hi Porto,
Imagine this red circle is a category, is possible to be displayed the subcategories contained inside as a kind of accordeon visualizator?
https://candleart.es/query999.JPGthanks
Hello, @Joaquim_,
Not accordion but you can achieve something like this with menu, please watch the entire video here: https://www.veed.io/view/cc222948-530f-434d-800e-493bd2109bc7?sharingWidget=true&panel=share
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Hi Aizaz,
Even creating the secondary menu like you, what are available are the post category but not the product categories.
any idea?
thanks Joaquín Candle Art
Hello, @Joaquim_,
Please go to Appearance >> Menu >> Click the Screen Options Button on the top right corner of the screen >> Select the Product Categories Option >> Then you will see the Product Categories Menus in the below list to add them to the Menu.
https://postimg.cc/CBFG0XS9https://postimg.cc/LnfnyvMP
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Porto them all demos are amp compatible?
Hello, @umairorana,
First of all, thanks for showing your interest in Porto WordPress 
Our theme is fully compatible with AMP but we do not give a guarantee for all the demos as because demos include woocommerce, elementor and so on. but those kinds of plugins are not compatible with the Amp plugin
Regards, P-THEMES.
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I have a problem with “Page/Post View Options” I have this option only in page and not in post. Can you help me?
Hello, @giannigio,
Please navigate to WP-Dashboard >> Posts and edit one of the Post, after that click on screen options to the right top corner, and check “YES” Porto View Options from there, then it will appear on your single Post Page when you edit it, please refer to this screenshot: https://postimg.cc/FYLg8Gj3
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Is it possible to remove the count on the mini cart when quantity is 0? Also is it possible to remove the spinning icon when there is items in the cart as it causes the cart icon to shift every time it is loading. I use a couple of different themes and none of their icons move when loading.
Thanks
Hello, @Silentbob90,
We regret to inform you that it is not possible to remove the count display when the quantity reaches zero. This limitation stems from the default functionality embedded within the current version of the theme.
Which spinning icon you are talking about? Could you please share the screenshot and also the page URL as well, so that I will check and assist you accordingly?
Regards, P-THEMES.
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Hello,
With the latest themes and plugins up to date there is the following error:
CRITICAL Uncaught Error: Call to undefined function porto_get_box_shadow() in /homepages/24/d963102780/htdocs/wp-content/plugins/porto-functionality/shortcodes/templates/porto_ultimate_content_box.php:83
I’ve commented out the “box shadow” section around line 83 to resolve this temporarily but thought I’d point it out so this can be updated in a new release.
Hello, @StevenBradshaw,
Really sorry for the inconveniance and thanks for your patience.
We have just released the patch to solve this issue, Please navigate to Porto >> Patcher and Apply the patch, it should resolve your issue: https://postimg.cc/zL4y3D4Y
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Hi,
Does this theme have the ability to assign custom urls to different providers? Sort of like affiliate marketing. And will you have the option or admin to see how many sales you will make at the end of the month?
Hello, @ap1506999,
First of all, thanks for showing your interest in Porto WordPress
Yes our theme is fully compaitable with major Multivendor plugins like Dokan and WCFM and both are pre packaged with our theme, basically Multivendor plugins are responsible to create the Multivendor store, It provides the functionality to register the vendors on your site and open their own stores on your site and you will get the comission from their sales.
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I have this problems in mobile view: its to big: https://ibb.co/jM83d6f and here https://ibb.co/VJGnD2V site is ummahconsulting . de / masterkurs and /psychologiekurs both have the same problem. Thank you
Hello, @aashaf,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.
@media(max-width: 767px){
h4.vc_custom_heading {
font-size: 15px !important;
}
}
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sadly it is not working
Hello, @aashaf,
Ok, then please contact us via our support system with your site WP Admin URL and Credentials so that our experts will check it for you on your site and help you out accordingly.
Regards, P-THEMES.
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We’ve had some problems with a virus that infected some of the Porto theme files and we had to delete them, which has caused the theme to fail working.
I’ve now removed the Porto theme plugin, downloaded the theme zip file and tried to re-install, but the install fails every time:
“Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.”
Any ideas how to progress from here?
Hello, @starchild1978,
Please try to Install the theme manually on your site, please refer to our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/installation-via-ftp-client/
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Hi Porto,
I have the following in server:
PHP max_execution_time (3600) PHP max_input_vars (2000)
is good? or max_execution_time should be less ? (how much?)
thanks,
Hello, @Joaquim_,
The values you provided for PHP’s max_execution_time and max_input_vars directives seem reasonable.
The max_execution_time directive sets the maximum time (in seconds) that a PHP script can run before it is terminated. A value of 3600 seconds (1 hour) is quite high and should be sufficient for most cases, if you want you can reduce it to 600 but 1000 should be the best value.
The max_input_vars directive determines the maximum number of input variables (e.g., form fields, cookies, and query parameters) that PHP will process. The default value is typically set to 1000. A value of 2000 should be adequate for most applications.
I hope this helps! Let me know if you have any more questions.
Regards, P-THEMES.
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does it have option to select multiple images per variation?
Hello, @ifoxsolutions,
One single image for one single variation our theme provides, if you want multiple images for the single variation, you can try with any third party plugin which better meets your requirements.
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Thanks for quick reply! i have tried few third party plugin but its not working with our theme! do you know any plugin that work with porto theme?
Hello, @ifoxsolutions,
Unfortunately we have not tested any of the third party plugin with our theme for this reason officially so you have to try some more and find the one will work for you.
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Thank you
You’re Most Welcome!!
Hi Porto, Is there a filter to place at the left about: – Filter by Price - Filter by Product Category - Filter by colour ?
And hoy to activate it? thanks
Hello, @Joaquim_,
You can only place those filters to the Shop and Product Categories pages sidebar, this is the default functionality.
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ok thanks, can you tell me how please ?
Hello, @Joaquim_,
Please watch and follow the instructions shown in this video: https://youtu.be/N343v5u4WP4
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Hello. I am having trouble resetting a licence code built on a .local site the purchase code ends afc6fd8650ca. could you help me reset this please?
Hello, @martinbaron,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
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I want to change the add to cart button to requotes quote button it it wont allow me and is there a way to allow this?
Hello, @xkicknitx,
If you do not want to use the Add to Cart button and replace it with Quote button then you should have to use the Porto Template Builder.
You should have to create your own Custom Single Product page and Shop Archive page using the template builder and then do not use the Add to Cart button element but instead use the Lightbox element and perform quote form with it like: https://www.portotheme.com/wordpress/porto/shortcodes/lightboxes/
https://www.portotheme.com/wordpress/porto/documentation/templates-builder/
https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-create-custom-product-layout-using-porto-template-builder-and-with-wp-bakery-page-builder/
https://www.portotheme.com/wordpress/porto/documentation/single-builder-elements/
This is the only possible way.
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I migrated my website but forgot to deactivate the purchase code. Can u please reset it. Thank you!
Hello, @Ab0ghode,
Could you please share first eight digits of your purchase code so that I will locate it into our DB and reset it for you.
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it’s fb4abed9
Hello, @Ab0ghode,
Sorry for the inconveniance, but I have tried to find it in our DB and did not found such purchase code registered on any of the sites, so we suggest you to please try re-register the theme with the same purchase code, and if the issue will still persist then please contact us via our support forum with your site WP Admin URL and Credentials so that we will further look into it for you and help you out.
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