9273 comments found.
Hi there,
Is it possible to use WP All Import plugin to import many property at the same time ?
And also use it to update properties after their upload.
Best regards
Hello, Thank you for the comment.
WP All import is a 3rd party, but yes, they have an add-on for WpResidence theme https://wordpress.org/plugins/wp-residence-add-on-for-wp-all-import/ This is not managed by us, but we know our clients use this system.
I do not know how automatic sync works with WP ALL IMPORT. I checked online, found this link https://www.wpallimport.com/automatic-scheduling-custom-export-fields/ But it may be easier to contact WP ALL IMPORT to confirm how it works and what are the costs for automatic sync and if it would work with your xml source.If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Pre Sale question.
1. Is it possible to display a video instead of an image as the main image on each individual property page 2. Is your plug in compatible with BunnyCDN plug in?
Many thanks in advance
Hello. Thank you for the interest.
Our theme supports Vimeo or Youtube videos. When you use specific sliders you can make video first – https://imgur.com/a/zH8paly – and it will show first https://imgur.com/a/3Vvubvh
The theme default layouts allow the slider with video and images to be placed in header too.
Or you can create a custom property template and set the vimeo or video section shortcode alone in header.
Our theme works with bunny cdn, yes.
Please look over our demos to understand what the theme can do and let me know any question you have. I can answer and clear any question before making a decision.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hi there, I would like to stop using the built in WP Residence cache and use WP rocket is that possible to disable the built in cache so there is no conflict? Thanks
Hi, There is no conflict. You can use both. Theme cache is for database caching, wprocket caches other files. You can disable theme cache – https://help.wpresidence.net/article/enable-or-disable-wp-residence-cache/
Thank you
Hi! Can’t install 1 plugin: MLS Import. The system indicates the need to upgrade to version 5.6.1 But when you click “update” only version 5.6 is loaded. How to be?
Hello. Thank you for buying the theme. We will look into this. It is not a required plugin. If you do not use it, you can disable it, We can help in support with the update if you wish.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hi,
I had purchased your theme a few years ago, couse of the good work and started a few days ago a new project with it. On your demo and on my website the search location field is behind de header on mobile (on demo: https://demo3.wpresidence.net/advanced-search/?filter_search_type%5B%5D=&geolocation_search=&geolocation_lat=&geolocation_long=&submit=SEARCH&elementor_form_id=18618)
Picture on my website (https://xn--dgnler-3yab.com/wp-content/uploads/2023/08/IMG_4544.png)
Is this a bug or need only some settings to fix?
Hi. :Please use our client support https://support.wpestate.org/ to create a ticket for this. We will check and reply after we understand the display cause.
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
I dont have a active support at the moment
I know. But you can open to check this question nevertheless. Thank you
Presale question: it is possible to edit the design of agents page and listings too?
Hello. Thank you for your message. We do not have controls to manage the design of agent page. We have for listings only.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hello.
The whole site disappears when I update the theme. What shall I do?
Hi. It is a strange situation. If you are in wp-admin, update theme and also plugins. Maybe you update from a very old version and you need to check plugins too. Help https://help.wpresidence.net/article/how-to-update-the-theme/
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
I did open a ticket at https://support.wpestate.org/
Hi. I answered. Thank you
Wow!
Amazingly fast response! This company deserves every penny it gets. Returned my question in light speed. Connected to my site and fix the issu and send me a detailed report with screenshots and explanations in minutes! Thank you for being so good and helpful!
Thank you 
Hello! We must localize the theme for 5 other languages.
Which is ok I think, but there is a question: can we localize the real estate pages too?
For example, german users arrive at the German version of the estate detail page.
If there is a solution for that, please give me a reply, and we’ll buy the theme. Thanks!
Hello, Thank you for the comment.
I understand you need the site in multiple languages and you need auto language detector as well.
You need a 3rd party multilanguage plugin to have more than 1 language. Our theme has been tested successfully by Weglot plugin developers and WPML plugin developers. I am not sure if both have auto detect language, but weglot seems to have – https://help.wpresidence.net/article/multi-language-3rd-party-recommended-solutions/
These are 3rd party plugins which means support comes from the plugin developers but if you wish to check the theme backend before you make a decision, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hi there just another quick question – on the property page I have the sidebar with the agent contact info. I would like to use fluent forms so I can link it with my CRM is that possible?
Alternaively I would like to just have a plain contact form there not linked to an agent is that possible and then link that with fluent form so I can then make it a lead in Zoho CRM?
All the forms on my website are fluent forms and they are connected to my CRM so would be good to be able to keep it like that
Thanks for all the help
Hi Russell, Thank you for the follow up. I assume you want the contact to go to each agent, correct? While our form works only with Hubspot CRM, the alternative we offer clients (Contact form 7) has Zoho add-on as far as I know. I looked and found this https://wordpress.org/plugins/cf7-zoho/
Help for contact form 7 is here https://help.wpresidence.net/article/contact-7-for-contact-forms/
I do not know fluent forms. If you know how to integrate them, you can make changes to theme code. But we would not be able to assist with the changes. We could only explain where the current code is.
Thank you
How can an agent login to their dashboard I am using an elementor pro header so I cannot get the frontend login can they login through there backend or is there a better way to do this?
You create a page with login widget for elementor https://help.wpresidence.net/article/login-register-shortcode/ That can be added to menu as well.
You have redirect after login – if you want them to redirect to a specific dashboard page as well https://help.wpresidence.net/article/technical-how-to-directing-login-form-to-another-page-instead-of-my-profile/
Thank you
Amazing thanks a lot so I can make a page that only logged in users can see right so normal users won’t be able to? What is the best way for an agent to login. I do not want normal people to login just trying to think of the best way to do this so it looks nice and works
Thanks a lot for the help
For agents to see the page to login, they need to have a link to it. Either they know the link from you (not from the site), or you put the link in the site.
What you say about the page with login widget to not be available to all users (but only after login) would not make sense if the agent needs the page to login first.
Also, login would not help regular users if they do not have an account. Register link can be removed from login widget with a css.
So you can create the page. The page can be published with password protection (wordpress feature – optional) or without password protection. In the page you can add just the login widget. And the link to the page can be sent to your agents internally if you do not want to be added to the website menus.
Separate note. Users could as well register/ login to save favorites or save searches for example, but they would not be able to add properties if you make the settings for that scenario in theme options – user role settings.
Thank you
Ok that all makes sense thanks a lot
You’re welcome
Hi there, just a quick question can the dashboard be only for my employees (agents) so no one else can sign up. This way my employees can put up listings
Hi Russell. Yes. First you enable registration with user types (agents). You register your agents. And then you disable the option for agent dropdown in register form.
Help to allow agents to register is here https://help.wpresidence.net/article/1-3-50-1-agency-agents-developers-and-users-separation-how-to-manage-these-new-options/
You need to let them register in register form so they have access to dashboard to add properties after.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
I can’t activate the copyright. help me.
Hello. Thank you for the comment. You have the option in theme options -footer. Help https://help.wpresidence.net/article/footer-settings-from-theme-options/
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
i want to change whatsapp info to our local app. Zalo application.
Hello.
Please use our client support https://support.wpestate.org/ to show us what is the whatsapp info you wish to change. The icons come in code. We can send the directions to our existing code in support and then you can make what code changes you wish.
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hello i have a presale question , Is there a way to configure your template with the prices inside the property preview images, for example this: https://nimb.ws/AqtyGa
https://nimb.ws/u2TdE1Hello. Thank you for the comment.
Price shows over image in these card options type 1 https://prnt.sc/Xapx1C0Fh2dk – https://wpresidence.net/property-list-card-type-1/ type 5 https://prnt.sc/1Aj4srQR-Bh_ https://wpresidence.net/property-list-card-type-5/ type 6 https://wpresidence.net/property-list-card-type-6/We have card unit composer for all our card units (except type 5). So for type 1 and type 6 – so basically you can use the image + price as shown in these links, but you can create the content area as you want – https://prnt.sc/31MSt-bQOCa5
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hi, 1. is there any elementor filter option for Agency, Developers and Agents. as we have specific pages for them. I can see there is a filter widget but we need it in elementor as it dosen’t look professional to have all the option in any specific page. 2. Can we add custom widgets in theme. 3. Is there any way we can add a new user role called “House Owners”
Hello. Thank you for the comment and for buying the theme.
I understand you need a way to filter agency, developer and agents as elementor widget.
We now have a widget for agent, agency and developer – as wordpress widget – https://help.wpresidence.net/article/1-30-6-search-widget-for-agents-agencies-and-developers/
If I understand correctly, you wish this search to be in the list of Elementor widgets? Elementor allows to add sidebars / widgets as well. I can show you how you could add the widget in a page created with elementor and no default sidebar. But I am not sure how you would like this widget to work in Elementor. If i understand what you need to do, I can add to our wishlist. Please send us your ideas in support https://support.wpestate.org/ or directly here https://themeforest.net/user/wpestate
We do not have documentation for how to create a widget. Elementor may have technical documentaiton, however if you wish to suggest a widget, you can let us know the details and we will add to wishlist.
Now we work with Regular user, agent, agency and developer. You did not mention regular user, so maybe you could us that type as house owner. Regular users can add properties too.
You can let user use all dashboard pages, or just some. Help https://help.wpresidence.net/wp-content/uploads/2017/11/user.png
We would not be able to guide on how to change theme to include a new user type, but we can guide to existing theme files if you wish to make changes in code further.
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hi, I’ve imported the Main Demo, but, some of pages/contents are not imported together, including this page : https://wpresidence.net/homepage-rev-slider . I tried following all your tips in documentation, but still not successful. Can you help import the full Main Demo for me, pls. How do I give you my cPanel login detail?
Hi brandom9, Thank you for buying the theme. The page is the same as homepage, and slider is in demo – but must be imported. I can help set the homepage with revolution slider asap.
We need wp-admin access, not cpanel .Please use our client support https://support.wpestate.org/ to send us the site url wp-admin access.
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
I registered here 10 min ago : https://support.wpestate.org/ = but the password was not sent to my email yet. Not even in spam folder.
OK, i’ve messaged you, via https://themeforest.net/user/wpestate . Kindly check ya
Hi. I checked and replied with support account details and the demo question you need help with. Please see my reply. Thank you
Does the WP Residence theme support Stripe Payment Links? I am using the Stripe Links manually on an earlier version of WP Estate and it seems to be quite popular among my clients. So I would like to implement it on the updated website I am developing based on WP Residence.
Thanks.
https://stripe.com/payments/linkHi. Thank you for the comment. I am not familiar with this link. We use WooCommerce as extension to theme payments. It is possible this is the same as what you wish to have https://woocommerce.com/document/woopayments/payment-methods/link-by-stripe/ Help to activate woo commerce for payments in theme is here https://help.wpresidence.net/article/install-woocommerce-and-use-woocommerce-payments/
Please use our client support https://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hola, buenos días, quisiera saber si la licencia regular incluye actualizaciones de por vida. Gracias
Hello, Thank you for the comment. I do not speak spanish. With google translate i understand you wish to know if the license purchased gives you lifetime theme updates without any payment. That is correct.
Please look over our demos to understand what the theme can do and let me know any question you have. I can answer and clear any question before making a decision.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you Anna
I am interested in the theme. Do you offer customisation services?
Hello. Thank you for your interest in the theme. We do not offer customization services.
Please look over our demos to understand what the theme can do and let me know any question you have. I can answer and clear any question before making a decision.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
i want just information, because i want purchase it. Q1- can i see user dashboard like in picture Q2- can i purchase any property through website like woocommerce plugin
Hello. Thank you for your interest.
You can register on demos to see user dashboard. For wp-admin access please send a message here https://themeforest.net/user/wpestate
The theme does not sell properties. You cannot purchase or sell properties.
Thank you
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