1457 comments found.
Does this theme come with a child theme?
Sory just saw another comment, it does! Thanks.
Hello,
Thank you for contacting us! We appreciate your interest in our theme. Yes, it comes with a basic child theme, and you can find more information about it in this documentation.
https://docs.uix.store/konte/#/If you have any further questions or need assistance, please feel free to reach out to our team through our support site. We’ll be happy to help you in any way we can.
https://uix.ticksy.com/
Hi guys, love the theme! It seems like the update maybe around July that my child theme now no longer features all the functionality that the parent theme has in the “Customize-meny”.
The consequence is that the fonts are no longer set correctly on the product pages, etc and I’m not able to make changes to the top banners.
https://maetpets.comThx Seb
Hello,
Thank you for reaching out to us. Perhaps your developer had made some big modifications in your Child theme, therefore it no longer uses the core functionalities from the parent theme.
We’ve reviewed your website and the product page especially, it is displayed very well with proper fonts.
If you can provide more information about the problems on your website (such as some screenshots from the admin area), our developer will try to help you solve them. You can open a ticket on our support site and share the admin login credentials, our team will be ready to help.
https://uix.ticksy.com/Thank you
Hi, yes you’re right the fonts are working again now. Thanks!
I’m still missing some menu items from the customise menu (Appearance). I used to have these. This is what I have today:
https://www.icloud.com/iclouddrive/01fKv1VHeLDHxc0tj74FKbazQ#Screenshot_2023-08-31_at_09.00It’s also missing when I switch back to parent konte theme
Oh, we got your problem. Looks like you deactivated the plugin Kirki Toolkit. It is a required plugin of this theme. The theme uses it to add theme options to the Customizer.
You can go to Appearance > Install Plugins to install and activate required plugins.
In the new feature you added on the mobile, bottom sticky menu, When you are in a single product and scrolling down the sticky product bar is hiding behind the sticky menu.
Hello,
Perhaps it is a cache related issue. The mobile bottom bar should be hidden if the sticky add-to-cart appear. Please try to clear caches and test it again.
Thank you
Hello,
Unfortunately, the theme currently doesn’t offer a solution to replace the “dropdown option” for changing quantity in the mini cart with a form that includes the +/- quantity buttons, similar to how it’s displayed on the cart page.
fyi: I encountered an issue when setting up the background for the header and footer. I wanted both to be transparent, but when I change this, the footer goes up and the page content is superimposed on the header. When I change the background to white, everything is fine.
Hello,
Thanks for your feedback. Actually, the transparent header and footer mean that they will be displayed over the page content.
For example, you can view the Home v14.
https://konte.uix.store/home-v14/On this page, the content (video) is placed behind the header and footer.
If you can open a ticket on the support site, our supporters will help you check your page.
https://uix.ticksy.com/Thank you
Hello, Thank you for your reply.
I have seen this home version. What I don’t understand is why it moves the content of the page to the top and the footer also. Here you can see what I mean: https://snipboard.io/aImBo5.jpg
Should I add code to stick the footer to the bottom and move the page content lower? Or could you please explain how to fix that?
Thanks for your screenshots.
- About the header: it is the purpose of “Transparent header”. Imagine you have a slider on top and want to display the header over the slider, the transparent header helps you achieve that. Please check this example for better understanding:
https://konte.uix.store/furniture/?header_version=v2&header_search_style=icon-modalAs we understand, you are trying to make the header to have the same background color as the body. You can do that by select the custom background color for the header, don’t use “transparent” in this case. You can set the background color of the header to be the same as the body.
- About the footer, it should stick at the bottom. Perhaps there is a CSS conflict on your website that causes this issue. However, looks like you are trying to set the footer background to be the same as body, but not transparent. Please try to set the background color of the footer as “Custom” then pick the color for it.
Thank you
Thank you for your reply. I understand better now. I will check this css conflict. Regarding the background on the page, it’s not a solid colour but an animated gradient and the colours are gently changing, This is why I want transparency. Do you have any advice for this?
Yes, it is possible. On your add an empty spacing element to the top of your page, so the page content won’t be pushed up if the header background is transparent.
fyi: there’s an issue with text overlaying CTA button in all the splash screens in this demo: https://konte.uix.store/elementor/home-v12/
Hello,
Thank you very much for your feedback. We apologize for any inconvenience this may have caused.
Our development team is currently investigating this issue to identify the root cause and implement a solution as quickly as possible.
If you have any further details or observations that could assist us in resolving this matter, please feel free to share them. We value your contribution in improving our product.
Hi there, With Konte theme can you establish the portfolio page as the homepage? Interested in that, as I’m working with other theme atm and it doesn’t work
Hello,
Yes, you can assign the portfolio page as the home page. But please keep in mind that this theme is not design for portfolio websites. Thus there are limited feature for portfolio functions. You should consider that too.
Thank you
Hello, Thanks for your answer. How? When I select the portfolio page as a homepage the portfolio page selected(in readinng settings) no longer works as portfolio.
Perhaps this is a plugin conflict. Please open a ticket on the support site and share your website address with the admin login credentials. Our supporters will help you check it.
https://uix.ticksy.com/Thank you
I am unable to change the layout of Menu in mobile view. There are no settings that allows us to change the mobile menu.
If the submenu is without sub-header, then the particular column stops showing in mobile menu.
Even in the demo theme the last 2nd column under elements sub-menu is not visible in mobile menu.
Please, provide a solution where I can edit the layout in mobile menu.
Hello,
Thanks for your feedback. You can control the appearance of the mobile menu in Appearance > Customize > Mobile > Menu.
Actually, we don’t really understand your question. On our demo, the mobile menu is showing everything correctly.
Could you please share some screenshots of the problem?
If I am selecting Font-weight: 500 under Customize -> Typography -> Product catalog -> Page Header tile. The system still applies 400 weight.
Apart from 500 all other font-weight options are working. Why it is like that?
Please help
Hello,
Thanks for your feedback. Please share your website address, so we can test it and assist you better.
The header text of shop page “Shop”. This particular text is unable to get Font-weight: 500
Thanks for your sharing. Our developer has tested and found it is a problem with the typography setting of the theme. At this moment, you can use this CSS to change the font weight to 500.
.woocommerce-products-header.layout-standard .page-title {
font-weight: 500;
}
BTW, we notice the theme templates have been modified. It may cause theme settings don’t work as expected. And you will lose your modifications once you update the theme.
In the page header, your site contains 2 H1 tags, as you can see in this screenshot.
https://prnt.sc/fohIPSTMIZ7aIf you need further assistance, please open a ticket on the support site. Our supporters will help you.
Thank you for the kind reply.
I tried the your provided code but it changes the entire font-family of the font. Kindly check the screenshot below.
https://prnt.sc/GmJBQUDN3QR1Looks like the font files are missing. You can refresh the font cache to fix this issue. From the admin dashboard, you can navigate to Settings > Kirki and click on the “Clear Cache” button to run the tool.
Thank you, this solved my issue
It’s great to hear that you’ve resolved the problem. If you require additional support, don’t hesitate to create a ticket on our support website. Our team is prepared to assist you at any time.
1 month ago I let you know about the compatibility problem of Soo Wishlist plugin with HPOS, and it still hasn’t been fixed, I use about 50 plugins and Soo Wishlist is the only one that hasn’t been updated yet, can you please make it compatible? Otherwise Woocommerce detects it and doesn’t let you use the new HPOS functionality. If I’m not mistaken, you just need to add the compatibility code.
Attached is a screenshot of the notification of incompatibility.
https://prnt.sc/9sSpSdZ-i2M3Hello,
Thanks for your feedback. We’re going to release a new update to support a new wishlist plugin.
If you going to keep using Soo Wishlist plugin, you can delete the current version on your website, then go to Appearance > Install Plugins to get the latest update.
Hi, I want to disable the hover effect on mobile because users need to double-tap to access to product pages. (But I want to disable it only on mobile, I want to keep using hover effect on desktop).
I think it’s possible with a custom CSS. If it possible can you share me a custom CSS for this?
Thank in advance.
Hello,
You can try this CSS to disable the hover effect on mobile:
@media screen and (max-width: 767px) {
ul.products .product-inner:hover {
background-color: transparent;
box-shadow: none;
transition: none;
}
ul.products .product-inner:hover .product-summary {
background-color: transparent;
transform: none;
}
}
Thank you
Hello;
Thanks you for this CSS. It works on mobile and disable the hover but i still have to double click to see product page. Is there a CSS that disables the hover and makes possible to go product page with one click?
Could you please share your website address? So our developer can test it and help you better.
Thank you
Thanks so much for quick response. We shared our website from this page contact form. https://themeforest.net/user/uixthemes#contact
Our developer is going to check your website and reply to you soon. Thank you
Is it correct that I cannot add the pinterest icon as a social Icon? If not, could you update it with the next update? Thanks and best, Caspar
Hello,
The Pinterest icon is supported in this theme. You just need to enter your Pinterest URL to the social menu, the Pinterest icon will be applied automatically. However, you need to use the global domain of Pinterest which is pinterest.com, other domains are not supported.
You can take a look at this document to get the full supported social icons.
https://docs.uix.store/konte/#/footer/footer-main?id=footer-social-iconsDoes it have bottom content section on product category pages? I need to insert content at the bottom section of the product categories
Hello,
Unfortunately, it is not supported at this moment. However, it will be implemented soon, in the coming update.
Hi there;
I am having site speed problem on my website. I’ve read Konte Documentation and installed Wp Super Cache and Autoptimize plug-ins as you recommend. Both plug-ins have a lot of settings and I really don’t know what to set. I just enabled caching on Wp Super Cache and didn’t set anything on Autoptimize.
Can you guide me for the right settings? For example which settings do you use on WP Super Cache for Konte’s demo site?
Thank you in advance for your help.
Hello,
Thanks for your feedback. Caching plugins need time to build caches. It may take some time to improve the speed of your website.
Additionally, there are other factors that impact the speed. It would be better if you can share the website address, so we can help you analysis it.
Thanks so much for quick response. We shared our website from this page contact form. https://themeforest.net/user/uixthemes#contact
Thank you. Our developer is checking your site. He will reply as soon as he find out the problems.
thank you so much. we’re waiting for your answer.
Hello, to what extent can I customize the details in Single Portfolio V2 ?
I would like to have the following details - Category - Client - Date - Tags
Hello,
If you have experience in template customization, you can use a child theme to override the template of single portfolio page.
Alright thank you so much! Through customization I am able to create a block to insert “client: (Name)” in the Wordpress Portfolio Editor page ?
Unfortunately, it is not possible. This theme doesn’t provide custom blocks for the portfolio pages.
Hi，I really like the Slider on Home v14, but when I replaced it with my own YouTube link, the video doesn’t play and only shows a thumbnail. Do I need to purchase a separate license for Slider Revolution to use it? Or do you have a tutorial that you can provide me with? Thank you!
Hello,
You don’t need to purchase a separate license of the Slider Revolution plugin. Please open a ticket on the support site. Our supporters will help you check it.
https://uix.ticksy.com/Thank you
Thank You
Hello,
You can try this CSS to adjust the size of that button.
@media (max-width: 767px) {
ul.products li.product .add_to_cart_button {
font-size: 12px;
}
}
Hello, I added the code sent and it works perfectly. Thank you very much, you are the best. That’s why I will continue to buy this theme. Thank you
It’s great to know we can help. If you need further assistance, please feel free to ask.
Thank you
There is a new version of WPbakery (6.13.0) which I can’t update. And I have to buy it. Why?
Hello,
You don’t have to buy it. This plugin is already updated in the latest version of the theme. You can follow this document to update plugins.
https://docs.uix.store/konte/#/update/update-pluginsThank you
Hi, We want to disable the hover effect on the category page and recommended sliders because on mobile the user needs to double-tap to access the page. Is this possible right now or did you have any plans to add this feature in the future?
Thank you
Hello,
Unfortunately, the theme doesn’t have the option to disable hover effects for the product card. You may need to use custom CSS to remove this hover effect.
Hi, I am using the konte product carousel and I showing featured products inside it, my question is how can change the sequence of the featured products shown?
Thank you!
Hello,
If you are using Elementor, in the widget Product Carousel, you will see an option of “Order by”. You can use this option to change the order of products in the carousel.
Or you can try to sort products manually in the admin area. Please have look at this document for more information.
https://docs.uix.store/konte/#/shop/shop?id=change-the-products-orderThank you
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