12808 comments found.
I am sorry, delete the comment. It works now. Good day!
Hello,
Noted with thanks. Nice day ahead
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi, Please respond to Ticket ID: 67863. My website is not submitting bookings to when i click the submit button. I dont understand why.
Hello,
We have replied to your ticket. Kindly help to follow on it
Please feel free to contact us if you need any further information.
Thank You and Best Regards
I have shared the details you require please assist asap
Hello,
We have replied to your ticket. Kindly help to follow on it
Please feel free to contact us if you need any further information.
Thank You and Best Regards
I have another issue. Refer to Ticket ID: 67934
Hello,
We have replied to your ticket. Kindly help to follow on it
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi there, is there a way to delete the field of the coupon code from the chechout page?
Hello
I am afraid that you have to use custom code to change the theme layout.
In this case, you need a custom code that does not belong to our support policy. Please ask for a custom from another 3rd party to do this for you.
Thanks
Hello There, Is there a way to hide the bulk discount Table from the tour page?
Hello
I am afraid that you have to use custom code to change the theme layout.
In this case, you need a custom code that does not belong to our support policy. Please ask for a custom from another 3rd party to do this for you.
Besides, this table will not be shown if you do not set Bulk Discount
Thanks
Hi, I’m interested in using your theme for daily tours and car transfers. Is it possible for me to use these features together on one website? I noticed that there are check-in and check-out date selections, but not a single date selection. Is it possible to select only one date for both business models? If so, which demo would you recommend?
Hello,
You can use both tour and car transfer services. Both tour and car transfer allow you to choose check-in = check-out
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi,
Thank you for your previous response, but I found it lacking some clarity. I would appreciate it if you could address the following questions,
1. For daily tours, is there an option to select only a single date without a “check-out” date? Having a check-out option for a one-day tour can be confusing for users.
2. For car transfers, how does the date selection work? Is there an option to select just a pick-up date without a return date?
3. Can both functionalities (daily tours and car transfers) be customized to suit the above requirements?
Thank you.
Hello,
Tours requires checkout date. When you double click to one date, it will set check-in=checkout
For example, this tour have been selected 21/SEP https://modmixmap.travelerwp.com/st_tour/two-hour-walking-tour-of-manhattan/?start=09/21/2023&date=21/09/2023%2012:00%20am-21/09/2023%2011:59%20pmFor car transfer, you just need to select pickup-time.
Please feel free to contact us if you need any further information. Thank You and Best Regards
I understand, but I’m talking about the search feature on other pages on the home page.
Is it too difficult to answer?
Hello,
If you mean the search form in homepage, it is impossible. All designed are fixed
Please feel free to contact us if you need any further information.
Thank You and Best Regards
hi, I installed a payment gateway plugin and made its own settings. However, there is no woocommerce credit cart payment option on the checkout page, only bank transfer option. Woocommerce credit card payment option is not available, what should I do?
thanks
ok i solved it using your docs, thank you.
https://travelerwp.com/how-to-set-up-checkout-options-and-payment-methods/Hello,
Well noted with thanks. For further assistance, kindly submit a ticket on ShineHelp Support System: https://shinehelp.travelerwp.com/
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello All
i have problem in edit the user his own booking now user can not edit his own booking after he book as it will be very nice to allow the user to edit his own booking https://tinypic.host/image/JNal4Hello,
Unfortunately, Traveler does not allow to edit booking. Just cancel the current booking and make the new reservation
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi, Whats cause this Error : https://tinyurl.com/25bbcuh4 this shown after we click Authorize the application on twitter and how we can fix this please !
Hello,
We provide support via ShineHelp Support System.
Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system: https://shinehelp.travelerwp.com/
That will help our developer quickly identify your issue.
Looking forward to hearing from you soon
Thanks and Best Regards!
I renewed the support period but in the website when I try to create a ticket it says Your support period is expired. Kindly renew it on Themeforest
Hello,
Kindly re-input your purchase code into your ShineHelp Profile: https://travelerwp.com/how-to-update-my-support-license-on-shinehelp/
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Why logo not showing retina version? we already input @2x but still not showing in retina screen.
Hello,
We provide support via ShineHelp Support System.
Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system: https://shinehelp.travelerwp.com/
That will help our developer quickly identify your issue.
Looking forward to hearing from you soon
Thanks and Best Regards!
Hi, I would like to know why all the theme widgets including menu items and action button don’t use the font I’m using in the titles and text. They use instead System UI and default system font.
Hello,
Fonts Typography in ThemeSettins is applied for major text only. Some unique sections use the unique fonts and cannot be changed
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi, I would like to know if your theme is compatible with MariaDB. Thanks.
Hello,
It is from server-side and we do not control it. If your website WordPress can run on MariaDB, Traveler can run on it
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi, I have a client with this theme installed, and they need to setup a min night stay to both hotels and rooms. I saw a few comments here with the print for min stay in RENTALS CPT, but this isnt the case. Inside the configurations for hotels and rooms there is no such configuration. Can you help?
Hello,
This is settings “Minimum number of days to book before arriving” in Hotel Settings: https://travelerwp.com/how-to-add-new-hotel/
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Not exactly what I asked. I understood from your answer that the “Minimum number of days to book before arriving” is that people cannot book from one day to the next, if I say so. What I need is to not make one night booking available. People can only stay if the min nights is 3. Thats the question…
Nevermind, the phrase is very dubious, but it looks like this is the minimum nights to book.
Hello,
In this case, just set “Minimum number of days to book before arriving” = 3. Customer cannot book < 3 days per reservation
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Please can I know if the theme compatible with the Is the WPML Multilingual CMS plugin ??? Because when i installed this plugin Trouble happened all pages in theme disappeared
Hello,
Traveler do support WPML. The issue just because you have not change to original page builder in Theme Settings > Styling Options after install WPML
For further assistance, kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system here: https://shinehelp.travelerwp.com/.
That will help our developer quickly identify your issue.
Looking forward to hearing from you soon
Thanks and Best Regards!
Thanks ..but can you give me more explanation how change to original page builder in Theme Settings > Styling Options after install WPML
Hello,
Kindly follow on your ticket. We provide support via ShineHelp Ticket System
Your ticket have been answered as well
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi! I am facing a jQuery issue. It’s showing Maximum call stack size exceeded when I click in One Way and departure option.
Hello,
We provide support via ShineHelp Support System. Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system here: https://shinehelp.travelerwp.com/
That will help our developer quickly identify your issue.
Looking forward to hearing from you soon
Thanks and Best Regards!
Hello, I have to change gird view setting to list view can you help me from where I can change this. for refference img: https://shorturl.at/ouMO0
Hello,
Just edit this page > Hotel Search Result Settings > General > Style Default : List
https://prnt.sc/T_B32kBoeTGSPlease feel free to contact us if you need any further information.
Thank You and Best Regards
HI,
It’s been a year since you’ve launched the new FEATURE REQUEST. (not to mention that you had several pointless suggestion forums in the past years)
Did you noticed that your are getting less & less requests on your Feedback section?
If you are wondering why….
Your customers do not want to waste time and do not believe that you will ever implement any of the BEST suggestion.
http://prntscr.com/diGsh5Izrff7Hello,
Noted with thanks. Kinldy note that Feature Requets to collect idea from customer.
It does not guarantee for any incoming functions. Our development team will look into it. If match our plans, we will update it.
Please feel free to contact us if you need any further information Thank You and Best Regards!
Hello,
Does your screenshot prove anything? Does we promise to update any specific request?
As you can see, we have updated the “Location display” recently:
Please feel free to contact us if you need any further information. Thank You and Best Regards
hi, I want to show the destinations (similarly in the aram form) in the in the top menu, what should I do? thanks
Hello,
Unfortunately, Traveler does not support this function. You can insert item menu and input the link of location to that item menu
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hey, I love the theme! I have just one question before buying, I’m interested in car rental part of the theme. Is it possible to have one more field for drop-off location for car, if it’s different one than pick-up location?
Hello,
Unfortunately, we have not supported this function yet in Theme.
You need a custom code (not belonging to the support policy) to do this task.
Please feel free to contact us if you need any further information.
Thank You and Best Regards
I can’t submit a support request even though the support period hasn’t ended yet with three months remaining
Hello,
Kindly update your purchase code on Profile > Extend Support
Please feel free to contact us if you need any further information.
Thank You and Best Regards
