9447 comments found.
Hello, today I’ve discovered that the “Add+ media” button in property image gallery section is disappeared as well as all thumbs. Is there a solution? Since several years it’s the first time I’m encountering such a problem.
Just to add an additional information: recently I’ve installed Vacation Rentals plugin, never used and removed few days later.
Sorry for the duplicate, I solved using team instruction given 3 days ago.
Hello,
Thanks for the confirmation about the solution. Please feel free to contact us again if any further assistance is required.
Best regards
Hi there,
wondering if only I have the problem with the translation of Advanced Search – Additional Fields with WPML?
Is there a working site with it, and could share me how to translate to work well? I have 12 months support with the theme, but since 8 months couldnt get resolved it…
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Hello, can someone help me out?, I am using Rental version and, not sure what is missing but there is no way I can select dates on a calendar and book property, also there is no any button that would say booking or anything similar visible
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Hi, I have a question. In the add property option. When entering Gallery images for the thumbnail slider on top. How is it done? in my site.. since some update, the gallery section doesn’t have a place to add the images. It just says “there has to be two images…” and then below that it asks to use custom gallery.. but other than that, the image upload space has disappeared… Any idea if that’s something new that has happened? Thanks.
Hello,
Thank you for reaching out to us with your concern.
Please consult the following guide to resolve this minor issue caused by WordPress 6.3.
How to fix Media Bug in RealHomes with WordPress 6.3: https://support.inspirythemes.com/knowledgebase/solution-to-resolve-the-image-field-media-option-missing-in-realhomes-due-to-wordpress-6-3/
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Regards
Great thanks! This seemed to fix the gallery upload probelm. However I noticed that in the property detail page, the gallery on top is being replaced by the featured image. Is that also a bug that needs fixing? Thanks 
Yes so I double checked, after applying the fix, when creating the new peoperty. Instead of the gallery images, the single property slider is now a single photo of the featured image.. however it doesn’t affect any of the existing pages. They show the gallery as it was before.. wondering if there’s a fix for that?
I figured out this issue. So when the gallery has only 1 image, it’s the featured image that shows up on the gallery location on the single property page. But when you use multiple images, the actually gallery format appears on the single property. (This is after applying the fix you sent)
Hello,
That’s awesome that you have figured it out, sorry for missing the comments.
Thanks & Regards
i have a a few enquiries: 1. is there a guide on how to work around your default menu layout 2. is there a way to modify the main property search form. We want to have two rows showing by default. 3. on the filter page, when we set our preferred price ranges, it doesnt reflect. how can we manage this. 4. on the main slider, images seem stretched. how do we set these properly
Hello,
Thank you for reaching out to us with your concern.
1. The theme’s main menu is created using the standard WordPress menu feature. This means you can modify it by navigating to Dashboard → Appearance → Menu section.
2. Kindly consult the documentation to learn how you can modify the property search form: https://realhomes.io/documentation/advance-search-setup/
3. please contact our customer support team, as the filters should work properly, and we have to debug them if they aren’t working as expected.
4. As you didn’t share the URL of your website, could you ensure that the images uploaded and assigned to the home page slider meet the mentioned minimum required dimensions in the documentation?
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Regards
Hello, When I am about to add a new property, the property characteristics do not appear for me to select. Having several added features. Can you help me, thank you.
https://imgur.com/a/x9McHj7Hi,
Thank you for reaching out to us with your concern.
Please install Classic Editor plugin by navigating to Dashboard → Plugins and click on Add New and then search for Classic Editor then install and activate it and then check if you are still experiencing the problem.
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Regards
solved, thank you
Awesome
Hello, Support. We have installed the WPML plugin to add multiple languages to our website. But when we add a property to the properties section using the Arabic language, we receive error 404. Where is the problem and what is the solution?
Hi,
Thank you for choosing the RealHomes theme.
Sorry for the inconvenience this problem may have caused. Kindly navigate to Dashboard → Settings → Permalinks and save the settings twice so the internal link structure of WordPress is updated. Sometimes, it is required to resolve the 404 issues for Custom Post Types.
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Regards
Hi
is it possible to setup a property that can be purchased and paid for all directly on the website?
note: this question is not regards to membership or listing access
Hello,
Thanks for reaching out to us.
Sorry, buying a property directly through the website isn’t available yet.
Regards
Hi I can’t add images – I haven’t accessed this particular website with Real Homes theme for a while although I had auto updates enabled and today I tried to make some changes to the home page header image and there the upload image section has disappeared. Real Homes version 4.1.1 and WordPress version 6.3.1 Thanks
Hello,
Thank you for reaching out to us with your concern.
Please consult the following guide to resolve this minor issue caused by WordPress 6.3.
How to fix Media Bug in RealHomes with WordPress 6.3: https://support.inspirythemes.com/knowledgebase/solution-to-resolve-the-image-field-media-option-missing-in-realhomes-due-to-wordpress-6-3/
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Regards
Hi do I need to roll back to a previous WP version as this isn’t working. I uploaded and replaced the file and still have an issue. My WP version currently is 6.3.1
Hi,
This would work as it is tested by us and lots of clients have already updated the file to resolve the issue.
Anyways, if you like to roll back to previous WordPress version, you can use the WP Downgrade | Specific Core Version plugin to downgrade to WordPress 6.2.2.
Please let me know if you have any further questions or concerns.
Thanks & Regards
That fixed it thank you for your help!
Cheers
I have another client looking to purchase a rental theme for her vacation rentals but her needs are a little different. Is there a way to automate the creation and updating of the properties? She has an API feed and iCal links that she needs connected to a front end website.
Hello,
Thanks for reaching out to us.
The most effective way to access data from your website or app is using the WordPress REST API. Here are some examples of how you can access specific data: http://your-website-url/wp-json/wp/v2/agencies
Properties: http://your-website-url/wp-json/wp/v2/properties
Agents: http://your-website-url/wp-json/wp/v2/agents
Agencies: http://your-website-url/wp-json/wp/v2/agencies
Property Cities: http://your-website-url/wp-json/wp/v2/property-cities/
Property Statuses: http://your-website-url/wp-json/wp/v2/property-statuses/
Property Types: http://your-website-url/wp-json/wp/v2/property-types/
Property Features: http://your-website-url/wp-json/wp/v2/property-features/
Additionally, I recommend installing the Chrome Extension called JSONView to easily view the JSON data in a more human-readable format.
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Regards
Most helpful! Thank you very much!
Pleasure to be of assistance.
Is there a complete list of the RealHomes custom post types? For instance, we need to enter/update galleries, descriptions, “Seasonal Prices” and “Fees” as they change in the property management system we are using quite regularly.
Both the price and minimum number of nights allowed change with the different Seasonal Prices – see this table for an example https://drive.google.com/file/d/1yeA6sQM31fynKJmvT8DUxZzJKyY3YK5b/view?usp=sharing Is there a way to store the minimum number of days as a parameter of the “Seasonal Prices”?
Then, when a potential renter tries to select days for renting, the highest minimum number of days in the selection must be enforced.
Hi,
When I upload the theme in fresh wordpress, when I published it said this error:
There has been a critical error on this website. Please check your site admin email inbox for instructions.
I upload from all the ways and the error its there.
Hello,
Thank you for reaching out to us with your concern.
Sorry for the inconvenience this problem may have caused. This is a site-specific issue you are facing. Please ensure that the PHP version active on your website is 8.0 or 8.1.
If the issue continues, please sign up at our support website and create a ticket to get it debugged thoroughly by our support team.
Best regards
Hi, is there a way to achieve similar layout as Oppemheim Group for a sales only website?
Hello,
Thanks for reaching out to us.
You can create almost any kind of page layout using the RealHomes theme with Elementor page builder.
Please let me know if you have any further questions or concerns.
Best regards
Good afternoon, I am using the WMPL plugin for translation. But I can’t translate additional fields in elementor search. The additional fields are translated normally on the properties page. But unfortunately it is not translated in the elementor search.
Hello,
Thanks for reaching out to us.
The additional fields should be available in the String Translation section of WPML at Dashboard → WPML → String Translation. Additionally, you can shortlist the strings displayed by selecting a specific translation domain from the drop-down available at the top.
String Translation: https://realhomes.io/documentation/wpml-string-translation/
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Best regards
I did the translation in strings. Everywhere on the site the translation works, but only in the elementor search does not work. My support time is over, and some bugs of mine have not been solved for half a year of support.
Hi,
Please contact us through the Contact Form on our profile page, and we will assist you with your issues.
Thanks & Regards
Do you recommend a plugin to automatically upload properties to Instagram? or it can also be done manually using a button…could you help me?
Hello,
Thanks for reaching out to us.
WordPress doesn’t provide this feature by default. So, please consult this guide to learn how you can have it on your website: https://bit.ly/3PtJIj5
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Best regards
tks!
por alguna razon que desconozco ya no se puede agregar, editar nada en la galeria de fotos, y mas ahora que el soporte a caducado, me pueden apoyar si puedo volver actualizar la plantilla a la version que si se podia agregar mas fotos en la galeria
Hello,
Thanks for reaching out to us.
Please consult the following guide to resolve this minor issue caused by WordPress 6.3.
How to fix Media Bug in RealHomes with WordPress 6.3: https://support.inspirythemes.com/knowledgebase/solution-to-resolve-the-image-field-media-option-missing-in-realhomes-due-to-wordpress-6-3/
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Best regards
does the Vacation Rentals theme ever work as advertised? I just bought the theme but having very difficult time to reproduce after simple import what is advertise
Hello,
Thanks for reaching out to us.
The vacation rentals feature in RealHomes is currently available exclusively in the Modern design. If you use the Ultra design for your website, this feature won’t be accessible.
However, I want to assure you that our development team is actively working on integrating Vacation Rentals into the Ultra design, and it’s scheduled to be included in an upcoming RealHomes update.
To set up Vacation Rentals demo on your website, kindly consult the documentation here: https://realhomes.io/documentation/vacation-rentals-setup/
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Regards
I am using modern theme, and still same outcome i am not able to list or add property as an admin or even a new user, on the demo adding new property is visible on the menu, in my case there is no such option, something is missing obviously
I noticed by default admin user has 20 properties assigned on the dashboard, I have deleted one of them thinking maybe there is a package limit or something like that, that did not help
On another note , I have paid for one year support and you suggesting that there is a Premium support? so the one I have paid is not enough to get me going for something so crucial like missing functionality that was advertised and not working?
Hello,
There is a misunderstanding, and I’m sorry for that. You don’t have to pay anything extra for getting the premium support.
You were just requested to sign up at our customer support platform, as mostly we needed login credentials and our support platform is the secure way to communicate for such sensitive data.
All your concerns are already resolved and our support team has sent you multiple emails. Please communicate with them if you need further assistance.
Thanks & Regards
Hello, I’m benchmarking among various real estate themes, this is a pre sale question. 1. Is there a way I could have access to a demo for the backend panel / agent panel. 2. Is this backend software or panel white label available?
Hello,
I understand your interest in experiencing RealHomes from a backend perspective. While we don’t offer backend trials, you can gain valuable insights into how RealHomes operates behind the scenes by exploring our comprehensive Documentation.
RealHomes Documentation provides detailed information with screenshots of the theme’s features, settings, and functionalities. It’s an excellent way to understand how RealHomes works within the WordPress backend.
The Documentation is available here: https://realhomes.io/documentation/
Please don’t hesitate to reach out again if you have any specific questions or need further assistance while reviewing the Documentation.
Best regards
Hello, since few years I’m using this theme for a real estate agency. Now we are entering the vacation rental business, so I would like to also activate the vacation rentals package. 1. It’s better to open a subfolder/subdomain or to buy a new domain and licence? My concern is more about SEO and usability, because I know Elementor Pro needs another license. 2. Is there in the meanwhile the possibility to play with vacation pacage in my old website, without causing problems to the agency website? Thanks and Regards to all the community
Hello,
Thank you for contacting us with your inquiry.
For the best experience when utilizing the Vacation Rentals feature with the RealHomes theme, we recommend setting it up on a sub-domain.
The good news is that you don’t need to purchase an extra license for this configuration, as we allow sub-domain installations. You can ensure smooth and trouble-free functionality by running Vacation Rentals as an independent WordPress instance on a sub-domain.
Please don’t hesitate to reach out if you have any questions or require further assistance. We’re here to help.
Best regards
hi there, kind of a pre-sales question really. i note elementor is part of your package, is using this an option or a requirement? i personally don’t like elementor & would prefer to use gutenberg or blocks, which i see your theme supports. what are the options here please? are there any features or functionality specifically tied to elementor?
Hello,
Thank you for your interest in our theme and your insightful question.
Elementor is a primary focus of our development efforts for RealHomes and is currently the recommended page builder for our theme. While Gutenberg is a new and evolving tool, our theme is also fully compatible with it.
Although our primary emphasis is on Elementor, you will find 50+ RealHomes Widgets in Elementor for use throughout your website.
Please let me know if you have any further questions or concerns.
Best regards
One pre-sale question I like to create website for small housekeepers who like to rent properties Need also option where tourist agency can explore and reserve Also need woo-commerce payment Can this solution make this?
Hello,
Thanks for reaching out to us.
You can use RealHomes for different nature of businesses along with Real Estate. The RealHomes theme comes with a booking option which you can use to allow the small housekeepers who like to book and rent properties.
RealHomes also allows you to use WooCommerce payments for property bookings.
Please let me know if you have any further questions or concerns.
Regards
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