12806 comments found.
after new update blog page not works like below
https://modtour.travelerwp.com/blog/Hello,
We provide support only via the ShineHelp Support System.
Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system: https://shinehelp.travelerwp.com/
That will help our developer quickly identify your issue.
Looking forward to hearing from you soon
Thanks and Best Regards!
hi .. my location link is not showing any result … though there https://www.weekendthrill.com/ are 17 tours that we have created
https://www.weekendthrill.com/travel-packages/?location_name=Kerala&location_id=10169 ...Hello,
We provide support only via the ShineHelp Support System.
Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system: https://shinehelp.travelerwp.com/
That will help our developer quickly identify your issue.
Looking forward to hearing from you soon
Thanks and Best Regards!
Pre Sale Question: can I change price per night to maybe price per 4nights ?
Hello,
Unfortunately, Traveler does not support this function. Price per night is counted from 1 night
Please feel free to contact us if you need any further information.
Thank You and Best Regards
“Hello, I’m interested in purchasing your hotel booking WordPress template from ThemeForest. Before making the purchase, I’d like to know if it’s possible to integrate the reservation system on the website with the Oracle Hospitality booking system used by hotels. Can you please provide information on the compatibility and any necessary steps or plugins required for this integration?”
Hello,
Unfortunately, Traveler does not support the Oracle Hospitality booking system.
Please feel free to contact us if you need any further information.
Thank You and Best Regards
please in the Plugin can i change the option car to bus. i want it to be showing everywhere in my site as bus cause its bus transportation we are running.
Hello,
You can translate to change text only. eg from Car To Bus, while the truth behind still the Car Transfer service
https://travelerwp.com/how-to-translate-your-theme-by-poedit/Please feel free to contact us if you need any further information.
Thank You and Best Regards
thank you so much for your response i have downloaded the traveler.pot but i cant download Poedit software. the tutorial video is not clear enough
please i have one major problem currently the destinations list in the dropdown box is not showing please can you help me out its really frustrating…
Hello,
We provide support only via the ShineHelp Support System.
Kindly provide us with a detailed description (photo, URL, admin account,..) that is related to your question above by “submitting a ticket” to our official support system: https://shinehelp.travelerwp.com/
That will help our developer quickly identify your issue.
Looking forward to hearing from you soon. Thanks and Best Regards!
Hi guys. How can I remove the button “ask question” of local agent? I don’t want the visitors can contact them.
Hello,
You can turn it off via Theme Options > Partner Options > Inbox Options
Please feel free to contact us if you need any further information.
Thank You and Best Regards
HI,
When I add discount for No. of days for RENTAL (main price 100$ and 50% discount for 3-6 days)
Main price is displayed on search result (for 5 nights) and pre booking page as well.
http://prntscr.com/XdCK3yJY_SUV http://prntscr.com/rig5XHb3V5_5 only on final/payment page discount is calculated . http://prntscr.com/82PV0sF7BEe4Did I miss something in configuration or, only main price (not REAL price) is displayed on search results ? If so, search and book process and prices are not reliable at all.
Hello,
Yes, correctly. The final price is calculated on checkout page or single page (when trigger ajax) only
In the other part, we show main price. It’s symbol price with text “From”
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi There, does this payment plugin support to this theme. https://wordpress.org/plugins/payhere-payment-gateway/
Hello,
Unfortunately, Traveler does not support this payment gateway
Please feel free to contact us if you need any further information.
Thank You and Best Regards
is that traveler uses woocommerce checkout ?
Hello,
Traveler support 2 type of checkout – the default Modal Checkout and Woocommerce Checkout. Kindly note that WooCommerce Checkout has many limitations compared to the default Modal Checkout
And if the issue related to strange payment gateway, you will need to contact plugins author to check
This document for your reference: https://travelerwp.com/how-to-set-up-checkout-options-and-payment-methods/
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi how are u guys thanks for the lovely theme but I looks dont bring the product from bokun can u guys take look you want guys me to send via suport ticket is our site www.bookicharter.com
Hello,
Traveler theme itself does not include Bokun Regarding support, you can create a ticket at Shinehelp Support System: https://shinehelp.travelerwp.com/
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello,
I have an old website with 600 pages. Is it possible to install your theme and import ModMix demo data without old pages and data being deleted?
Or you can help in doing something for this.
I really liked your theme and want to make our site on ModMix demo but our old pages and data are very important.
What to do in this case and how you can help us.
Thanks
Hello
Unfortunately, Traveler does not support this function. Importing the demo will replace the current data with demo data
Otherwise, you can import the demo data in the new website then copy the “600 pages” from old website to new website
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Then can you please setup header, footer and new homepage for us on our old site? By this way, well have all our old data and we can rearrange designs of old pages. Please help
Hello,
Unfortunately, Item Support does not include Installation service. You have to do it by yourself. Item support just help to guide – answer the question
Besides, demo data is not just header, footer, homepage. It include checkout page, checkout success page, search page, theme setting… as well
Please feel free to contact us if you need any further information.
Thank You and Best Regards
When will the offer come I have to buy the theme.
Hello,
Sorry but we don’t have any sale plan at this moment. The next sale event from Envato may happen at the end of the year November/December
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Worst Theme. Its too much hyped. Now so many flexible and good working themes available in Themeforest. Dont Buy this theme. Price not showing properly, If we clicked destinations not showing tours list, so many bugs there.
Hello,
Travler works normally at this moment. For example: https://modmixmap.travelerwp.com/
If you need check on your webwsite, kindly submit a ticket on our Shine Support System to check: https://shinehelp.travelerwp.com/
And location page is build by yourself. If you don’t use any elements, it will show nothing. This document for your reference: https://travelerwp.com/how-to-add-new-location/
Example: https://modmixmap.travelerwp.com/st_location/united-states/los-angeles/
Please feel free to contact us if you need any further information.
Thank You and Best Regards
The Homepage thumbnails displaying the number of tours only leads to a location page instead of listing the tours under that thumbnail.
Hello,
it will lead to page tour search of this location, such as: https://modtour.travelerwp.com/
https://modtour.travelerwp.com/search-tour-sidebar/?location_name=California&location_id=16Please feel free to contact us if you need any further information.
Thank You and Best Regards
When is the offer expected to arrive?
Hello,
Sorry but we don’t have any sale plan at this moment. The next sale event from Envato may happen at the end of the year November/December
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello there,
Is it possible to change the URL name For exampe: “st_location” to locations? or “st_hotel” to hotels?
"https://modmixmap.travelerwp.com/st_location/united-states/california/"Hello
You can change in WPAdmin > Settings > Permalinks
Please feel free to contact us if you need any further information.
Thank You and Best Regards
is it possible to change the basic function in tour single page? in information Tab i want “What’s included” below my content please let me know how to change
Hello
I am afraid that you have to use custom code to change the theme layout.
In this case, you need a custom code that does not belong to our support policy. Please ask for a custom from another 3rd party to do this for you.
Thanks
Hi, hows your addons working, there is no update from 2020 and lots of bad reviews as well. i tried to check live preview of Traveler Bokun and traveler optimiser. but pages do not shows
Hello,
Traveler Bokun help to show item from admin Bokun account: https://travelerwp.com/how-to-set-up-traveler-bokun/
Traveler Optimize help to optimize database only – not source code – not site speed: https://travelerwp.com/how-to-set-up-traveler-optimize/
Please feel free to contact us if you need any further information.
Thank You and Best Regards
very bad service and support!!!!!! i didnt get any respond
Hello,
We apologize for the inconvenience. We have replied to your ticket. Kindly help to recheck
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hi,
Is it possible to enter multiple emails with coma to receive the bookings to multiple emails?
Thanks
Bu the way, I’m using Woocommerce checkout. That means the email templates are used and sent from Woocommerce?
Basically I would like to edit the email templates and send the booking notification to multiple admin emails.
How can I do that?
Kind regards
Hello,
Unfortunately, Traveler does not support “sending emails to multiple admin emails” in the default Modal Checkout method
Besides, if you are using WooCommerce Checkout, your email will send from WooCommerce system which setup in WooCommerce – not the email system from Traveler
WooCommerce > Settings > Emails
Please feel free to contact us if you need any further information.
Thank You and Best Regards
Hello,
Service is for logged member only
Please feel free to contact us if you need any further information.
Thank You and Best Regards
