26704 comments found.
Hello, i came to update my Bridge version and the site goes off!!! The BRIDGE CORE cause the fail. can you please help! WHY WHEN YOU UPDATE THE BRIDGE THEME I HAVE OFTEN THIS PROBLEM??? thank you
SOLVED but I would like to know why every time the BRIDGE theme is updated, Qode Tour and Bridge Core create problems by crashing the site and then it is always necessary to comment on line 67 of the file …/lib/booking-handler.php! PLEASE SOLVE IT!!! THANK YOU
And also The admin bar now overlaps with the site since the recent WP 6.4.1 update.
Hi there,
Thank you for reaching us!
It is always necessary to update the Core and all Bridge plugins that are included when you update the theme.
When it comes to the admin bar could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi There, i have sent an email to the address you suggest. Wait for your reply.Thank you
Hi there,
Thank you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi here an issue,
There are parts from my website that has disappeared, just the modules in WP Bakery from QODE, the rest of modules are running properly.
Same occurs with register buttons, we can see the form but no the submit button.
Thanks in advance.
Hi there,
Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
This error usually occurs if you missed updating the Core plugin.
If you still need assistance you are more than welcome to send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I check that, thanks
Hi there,
Plase do so and keep us updated.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, cannot find information how to hide behind the header as it is on the https://bridge17.qodeinteractive.com/
Where can I find all the settings which should I use to reconstruct such a page?
Hi there,
Please check this article that can help you here.
If you still need assistance please we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I’m sorry if this question was asked before but I can’t find an answer for it. Can I use my license for multiple websites or do I need to buy one license for each?
Hi there,
Thanks for writing in! One purchase is for one domain only, so you need to have a separate license for each domain by the regular license on Themeforest.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
After updating the theme the elementor isn’t loading on the frontend, just if we refresh the actual URL. I thought it’s cache issue on our end, but when I disabled the bridge core plugin it started to work as it should. Can you advice asap a solution?
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I’m interested to purchase your theme. Just want to ask you if portfolio single page can be custom edited? Can I edit the layout by myself, add other widgets to portfolio page or I have to use layouts prepared by your team?
Hi there,
Thanks for taking an interest! We do have within the portfolio single already predefined templates but we also do have an option where you can choose a Custom portfolio and built it with elements you wish.
We hope this helped and let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
the rev slider on my page and also on your demo is messed up can you please tell me how to fix. https://bridge194.qodeinteractive.com/
Hi there,
On our demo page the slider is working, but if you have issues with this please we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I am not using one of my licenses. I had to delete the website because I was not able to access the WordPress site. Now I want to use that license on a different domain but it won’t let me re-use it. Would you advise? At your convenience. Thank you.
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance, we would kindly ask you to we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Font Awesome 5 still does not seem to be working. Cant show twitter X icon
[social_icons type=”circle_social” icon=”fa-x-twitter” use_custom_size=”yes” size=”fa-lg” custom_size=”26” target=”_blank” icon_color=”#00196c” icon_hover_color=”#ffffff” background_color=”#ff7e00” background_hover_color=”#ff7e00” link=”https://twitter.com/q2mark”]
Hi there,
Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins since this has been added within the latest theme update.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes these is updated that is why I ask. I see some areas where you can select FA5 but its not working on manual coded areas.
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
since your update i dont seem to be able to control how many columns display, only total number of posts. Any advice or known issue??
Hi there,
Thanks for writing in! Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Also if you still encounter issues and since it is a bit hard to tell from here best would be to submit a ticket to our Help Center and one of our support agents will assist you.
ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
I always follow your instructions and have the latest version
Hi there,
Please, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Question on demo bridge166.qodein…. It has a form in the header. Which slider plugin created the header template? and is the form contact form 7? Currently on the demo, the cell phone version has height issues or is not set correctly. I’m sure it can made full screen?
Hi there,
Thanks for writing in! Yes this is a contact form 7 added and used on Revolution Slider, where you do have options to adjust the responsiveness for each element.
If you need any assistance with the theme you are more than welcome to submit a ticket to our Help Center and one of our support agents will assist you.
ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
Is this theme already wordpress 6.3.2 ready? Thanks
Hi there,
Thanks for writing in! Yes it is for sure.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok great thanks.
Why dont you put it to the software version comp list on the right?
Hi there,
Bridge theme gets frequently updated and it is compatible with the latest WP version, also we have added the compatibility on our Themeforest specification page.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! – I’m trying to see where an old purchase code is registered to but it does not show on my Qode support portal but is on Theme Forest purchase history – can I email you the detail please?
Solved – i was being an idiot…. sorry.
Hi there,
We are happy to hear this is solved and you can always turn to our support team for any further assistance <3Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Good day. Do self hosted videos display in pop up windows.
I’ve uploaded the video file to media. Used the url in the video tab on the post, but it keeps displaying the featured image, and not playing the video if the (plus+) button is clicked.
I read the help documents. The pretty-photo adjustment code broke my site.
Using the media file url. I pasted the link into the light box (YouTube) field. The self hosted video plays in the light box, but it doesn’t have sound. In the media folder it plays fine with sound.
I tried using the tab for self hosted videos with the mp4, webm and occ, but the videos did not display at all.
On desktop. When I click the plus + button. A pop up display with a message that the image can’t be found, check the url/link or path is correct.
If I click the plus + and open in new tab or window, the video plays with picture and sound.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
ThanksDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
I’m reporting that the theme is buggy. I would like to know why the functionality is not working.
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end. Hopefully this will be resolved as soon as possible.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
when i try to purchase the Bridge Original theme. The payment gateway isn’t set up where you can see the exact theme your purchasing there are 600 themes in the bridge area. my website is the bridge original. all it does it brings you to a payment gateway that doesn’t specify bridge original. after your pay for the ” Theme ” does it let you pick out the exact theme .. there is no option to pick the exact theme you want you just pay and it says bridge creative does it let you choose the theme after you pay
can someone help explain exactly i don’t want to buy the wrong theme and have to sit with envato market customer service i don’t even know how to get ahold of envato market .. what i press add it to cart what am i adding can i choose after which theme i want or how does it know the theme i purchasing it doesn’t let you choose
do you get choose the theme inside your word press website?
i just saw a video and it shows that you get a code than the theme you choose in the back end your website is that correct ... i just don't my website is the bridge originalItem added to your cart Bridge – Creative Elementor and WooCommerce WordPress Theme Bridge – Creative Elementor and WooCommerce WordPress Theme by QODE
$69 License: Regular Support: 6 months support THIS ITEM IS LICENSED 100% GPL Change details Extend support to 12 months. +$21.38 Save $28.50 off regular price. Price is in US dollars and excludes tax and handling fees
how do i make sure im purchasing the bridge orignal them there is 600 themes to choose from when you press on the add cart you just get thrown into getting the bridge package but you cant choose which theme your getting
Hi there,
Bridge theme is our theme, and within it you do have different demos, among them is Bridge Original, from which you can choose to import.
So you should purchase the Bridge theme and than import your desired demo. 
We hope this helped.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, icons are not visible anymore after last update, anyone having the same problem?
Hi there,
Could you please check if you did update the Bridge Core as well?
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
which theme is the fastest theme available out of the bridge selection are they all the same .. i think. have the bridge orginal theme
Did Qode address the slow bulky pages with extra options that are unnecessary in the 2020 update.i like you guys but alot of past reviews said this themes was out of the box slower than usually and you have to really know what your doing to address the speed issues ..can the help center help me customize this theme so it runs fast .. can this theme run fast ?? i have seen replies like check your server and turn off this notification but i have been told you have to delete code that ins’t necessary . im running a outdated theme so im hoping this is a good foundation to work from.
i think i have the right theme ..
Hi there,
The Bridge theme offers many options, as well as each demo of it can be customized to perform well.
When it comes to the speed we can suggest you put a focus on your server and your content optimization as well as TTFB, First Paint and Contentful Paint from the google pages speed that matters, also the Waterfall sections is of great importance where you can see what might be improved and our support team will be happy to help and provide you with more detailed guidance. Also you can check our article here. Also Bridge theme does have certain options such as disabling icon packages and the loading of specific JS files to improve the performance if needed.
Our support team can provide you with guidance on what you can do to make your website faster. We hope this helped and let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hello
I was wondering which theme do i purchase to update my website is it the original bridge theme. ? Can i just match it to which ever theme i think my website is . i think my website is the bridge originalcan support help me deleted some of the things i don’t need so i can make the theme faster
i have been reading a lot of reviews saying this is bridge theme is bloated and slow .
i have a lot of time invested in this theme ... can technical support help me customize my site so its faster ... delete unnecessary coding .. or extra options i don't need .. almost want to remove eliminator i don't really use that option .Hi there,
If you do have Bridge theme, you can download the latest files from your Envato account from which the theme was purchased and update your theme. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Also, when it comes to the speed we can suggest you put a focus on your server and your content optimization as well as TTFB, First Paint and Contentful Paint from the google pages speed that matters, also the Waterfall sections is of great importance where you can see what might be improved and our support team will be happy to help and provide you with more detailed guidance. Also you can check our article here as well as about the recent changes in GTMetrix. Also Bridge theme does have certain options such as disabling icon packages and the loading of specific JS files to improve the performance if needed.
Our support team can help you and suggest what you can do to improve your site speed of course.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i don’t have access to the account that bought the theme i having to purchase the theme again with my own personal account now ... the person who bought it did it on his account me and him don’t talk anymore .
how would i see the exact theme that i have purchase before.. im guess its the original bridge theme...Hi there,
The Bridge theme is the theme you purchase, and after you can choose which demo to import, once of them is Bridge Original demo. So if you are using Bridge theme you should purchase Bridge no matter of the demo you are using.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
please help me, after install plugin, there’s some error in header area “Deprecated: Invalid characters passed for attempted conversion, these have been ignored in /home/u8840926/public_html/wp-content/themes/bridge/functions.php on line 1601”
still waiting your help
Hi there,
It is a bit hard to check this from here, but you are more than welcome to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Need help: Code is already registered for other domain. But the domain is no longer available, from an old project.
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
