Hi, did you update both TheGem theme and TheGem Elements plugin to the latest version? kindly drop us a line via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, we will check your configuration

Yes, the critical errors occurred after all the elements had been updated: theme and extensions.

Hi, ok, please send us a message via our contact form (see previous message)

Hi, the issue sounds odd and we didn’t get any other requests of this kind. Kindly share your purchase code and your URL via our contact form at https://themeforest.net/user/codexthemes and we will check this.

Hi, kindly contact us via our contact form at https://themeforest.net/user/codexthemes , provide your purchase code and more details on your request, thank you.

Hi, are you running the latest theme and elements plugin version? Kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, we will check your configuration

Hi, kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, thank you.

Hi, kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and your URL, thank you.

but as i mentioned above our support is expired in past month but we have purchase code that i can give you . but we just need to know that image source from elementor how to change that images because i need to change the colors of that images that works as paralex background on site.

please check your email

Hi, all demos are available both for WPBakery and Elementor. So, if you are using TheGem WPBakery, simply use the demo import module to import this demo.

Hi, it has been released today.

Hi, header blocks are available within the Header Builder, kindly check https://docs.codex-themes.com/article/275-some-blocks-are-missing , https://docs.codex-themes.com/article/621-video-tutorial . For any further questions kindly contact us via our contact form at https://themeforest.net/user/codexthemes

Hi, TheGem is compatible with the latest Elementor version. For now you can just remove your current version and install the latest version from the official Elementor repository in your WordPress “Plugins” page.

Hi, yes, TheGem is 100% compatible with the latest WordPress version 6.4

Hi, Revolution Slider comes as bundled plugin. There is no need to activate, it is already active and fully functional, kindly check https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins . For any further questions kindly contact us via our contact form at https://themeforest.net/user/codexthemes

Hi, the demo import should be working fine, did you check this documentation article https://docs.codex-themes.com/article/303-importing-demo-content ? Kindly share your purchase code and your URL via our contact form at https://themeforest.net/user/codexthemes/ so we can check your current configuration.

Hello, All the domain/server settings were correct, but it was a different issue with the server. Thanks.

Hi, thank you for letting us know.

Hi, sure, absolutely. All TheGem demos you see on the preview website are included in one purchase and you have a full access to all of them – both for WPBakery and Elementor page builders.

More facts about TheGem:

1. TheGem includes 400+ fully pre-built multi-page and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website. Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible.

2. TheGem comes with powerful and easy-to-use visual page editors – Elementor & WPBakery Page Builder. This drag’n’drop visual editors allow you to create and edit your pages in front end, immediately seeing the visual result.

3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.

4. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks . Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/

5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings

6. The price for TheGem’s license includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this. And you don’t need to purchase annual subscription of Elementor Pro, as TheGem extends the free version of Elementor with all needed cool features.

7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support

8. TheGem is rated with 5 stars and trusted by 75K customers. So you can be sure you buy a very solid high quality product.

Please do not hesitate to contact us in case of any further questions.

Thank you for the comprehensive answer, my next question is the following, is it possible for example to use Demo 5 as a main theme, and still be able to take and use Elements from Demo 7 and 8 ? Or I will be limited to use only elements that are on Demo 5.

Hi, you can mix and match different demos and pages/elements from different demos, so you are not limited to only one demo. With TheGem demo import you can import different pages and layouts from different demos, you can enhance your layouts with prebuilt page sections using TheGem Blocks. And, sure, all features you see in different demos, are available in any of the demos as this is an essential part of TheGem theme.

Hi, thank you for your request. Yes, Italian language pack is included.

Hi, not quite sure, what exactly do you mean? Did you check this documentation regarding the checkout builder https://docs.codex-themes.com/article/249-general ? If this is not what you mean, kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide more details on your request along with your purchase code, thank you.

Disregard – it set the color space to RGB, not RGBA, so the transparency was reset to 100%

Thank you for letting us know.

Hi, we haven’t heard of such message, kindly share your purchase code and your URL via our contact form at https://themeforest.net/user/codexthemes so we can check your configuration.

Hi, we have replied on your email request, kindly check.