879 comments found.
Hi ModelTheme, I use a snippet to display future auctions on a specific page. It’s this one: “[future_auctions per_page=”12” columns=”4” order=”desc” orderby=”meta_value” future=”yes”]”. Is there a way for me to order the items based on when the auction starts? The one starting soonest, should be displayed first. I tried setting up orderby=”auction_start”, but it didn’t seem to work. Thanks!
I believe these are all the possible way to configure the auction shortcodes: https://wpgenie.org/woocommerce-simple-auctions/documentation/#shortcodes . If you need extra customizations, you can reach our sales team at sales@modeltheme.com.
Thanks for you help! It worked by ordering by “date”.
Hello Modeltheme, You built a great theme I am interested to buy it but I have many pre-purchased questions: 1- If any one add bid that will show immediately on the product page or we need to refresh the page to see new updates? 2- Dose the theme has live Notifications (Email, SMS, Push notification)? 3- If any one add bid, can you send to old bidders a notification “New bidder add higher bid”? 4- Do you support. hidden prices (if bids not reach this price cancel this bid)? 5- Can we make a trigger for count down (Ex: if we have bid last minute change count down to 3 minutes to avoid scammers)? Best Omar
Hi Omar and thanks for contacting us,
1. The bids placement happens in real time. No need to refresh the page to see the new price. Same when you get outbid by someone else. You will see the outbid notice/message/price in real time.
2. Live notifications included: Email notifications. SMS or Push notifications can be enabled with extra addons.
3. Yes, Users gets notified when their bid gets outbid.
4. Yes! And also Auctions with reserve price. If the reserve price is not reached, the product will not be sold and can be relisted.
5. Yes! The end time can be extended with X minutes/seconds if a bid gets received in the X minutes/seconds.
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Thank you for clarification can I find all these details and configurations at your Documents?
Hi,
When working with one of our items (Themes) you automatically get access to the following help methods and resources:
- Online Documentation.
- Knowledgebase Center.
- Support Center
- Item Comments Section to see questions from other clients and our official responses
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Thank you, I will purchase the theme very soon
How can i know which demos are supported in Elementor? (i mean when i install them i want to have everything built inside elementor’s templates or pages and ready to customize)
Hi,
In our live demos, you can filter the demos by page builder.
Same when you install the theme with Elementor, you will see only demos that are compatible with Elementor
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Dear All, Could you help us with the following?
1. How can I request complete registration (name, address, email, telephone, etc.) when placing just one bid? So that this information remains with the users.
2. How to ensure that, when purchasing a product at auction, this order goes directly to “completed”? We tried a plugin for that, but it didn’t work.
3. It happened to us that a customer bought a product at auction, but in the order details, the “Starting Price” + “Bid Increase” appeared added and not the “buy now” amount. What can happen?.
Beforehand thank you very much.
The first two requests are not included with the theme and you should require extra customizations, send us a message at sales@modeltheme.com to get a quote on these.
Once the client has bought the auction through bids, the Buy Now is no longer stated. Only If he purchased through the Buy Now button, then is added to order details.
Dear All, We have some problem with IBID Auctions: 1. The website continues to allow bidding on items already sold, sending a subsequent winning email to the last person who bid but not to the buyer who bought directly from the page. 2. When I export the CSV of auctions winners, it only shows me the fantasy name and email in the Excel spreadsheet, but for us it is essential that all the registration data appear. Name, ID, address, telephone number and email” Additionally, woocomerce gives a notice of templates affected by the changes. Attached image. Could you please help us? Thank you so much.
Send us a message through our contact form from our Profile with this questions to get the help !
Can I configure the page in 4 languages with a selector?
Yes, you can by using WPML : https://wpml.org/
Hello good morning. I have questions before buying: 1 – Can I have active product auctions and also sale of products without auctions? And that the auction sale and the common sale share the same page and category?
You can have separate: simple products and auctions, but a product can’t be both at the same time. They can share the same shop page and category.
Hello dear,
I’m using translatepress to translate mywebsite from english to Arabic also i have installed your Rtl addon. but i’m facing an issue where the arabic words in the menu example are reversed. Find images attached: English version Menu:https://ibb.co/q1GWxXH Arabic version Menu:https://ibb.co/0Y5mkCN
Best Regards,
Hello,
If you’re facing any issues or have questions that require our assistance, please don’t hesitate to open a help ticket on our help desk. Our dedicated support team is ready to provide you with the necessary assistance to resolve your concerns promptly.
To open a help ticket, simply visit:
and follow the easy steps to submit your request. The more details you can provide about your issue or inquiry, the better equipped we’ll be to assist you efficiently.
Best regards!
We are interested in acquiring MT Subscriptions and Credits along with this theme to achieve the following objectives:
Is it possible to compel clients to make a deposit for each auction they wish to participate in?
Can we refund the deposit if the client does not emerge as the winner in the auction?
Hi,
These features are not available on the “MT Subscriptions and Credits” addon.
If interested we can help you implement such a feature via our theme/plugin customization service (pay per hour service). To get an estimate please send your brief via this email: https://modeltheme.com/theme-customization/
How do I assign a person who has registered normally to a course (I have enabled people to buy the course without registering)
Our theme iBid is niched for an auction website, I don’t understand the “course” reference. No LMS plugin is included with this theme.
How can we add a checkbox for GDPR on the student registration form? Why do they never think about this so important for those of us who live in Europe?
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
Hello,
Thanks for your last reply.
I add another little question: when i create a product with auction with dokan, i not see the “buy now” on the product page eveb if I put a price “buy now” on the dashboard. Not appear but I see the “buy now” on this page for example :
https://ibid.modeltheme.com/antiques-collectibles/product/beautiful-pyrite-stoneDo you know if I must activate and where or it’s a bug?
Thanks
Hi Alex,
This is surely not a bug since our live demos always have the latest version of the theme. Have you updated your theme to the latest version?
If you have the latest version and still see the problem, please open a help ticket here https://modeltheme.ticksy.com/ and ping us here with your ticket ID. We are looking into verifying and fixing this if there is a problem.
- MT
What is the shortcode to be able to show the auctions on a page?
Hi,
1. You can set a premade page to be the ‘All Auctions’ page of your website ( see this settings page https://i.imgur.com/Y1xceZt.png )
2. Or, Use any shortcode from this list (on any page): https://bit.ly/3GkskIa
Good Luck!
1. For the silent auctions, can i make the bids visible immediately on the auction page but only hide the bid price -until auction finished 2. how do i update the theme 3. will i lose my translations if i update the theme
Hi,
1. Bids are completely hidden on silent auctions. Clients can see the number of bids https://prnt.sc/K17EA_SjpnGn but not the bids list (even with or without prices).
Note: We can modify this for you if you are interested to hire our custom development team. If you need an estimate, please send an email here https://modeltheme.com/theme-customization/
2. Updating the theme can be done in two ways. See the KB article here: https://modeltheme.com/knowledgebase/how-to-update-a-wordpress-theme-purchased-from-envato/
3. Depending where you placed the translations and how you made those translations. If you made them with Loco Translate, if you didn’t placed the translations on the /themes/ or /plugins/ folders then you will not lose them. Read this useful article: https://localise.biz/wordpress/plugin/manual/msginit#locations
Thank you
Hi
Do you provide a license to operate a test server and a real server?
The license is for one published website, it should not be a problem if you want to have the theme on a test server as well.
HI, Is it possible so that vendors are not visible to buyers? There item auctions are posted via there dashboard, but items go into general pool of other auctions and buyers cant see or are able to identify the vendor.?
It can be done through extra customizations, send us a message at sales@modeltheme.com with this brief and we can help you !
Hello,
I’m interested in your theme for auction but I have several questions before purchasing:
- Is it possible to capture payments or put them on hold to engage the user placing a bid?
- Can we put a paid subscription for vendor to have several option on comission (for example: 20€/month : 20% commission or 50€/month : 15% comission)
- When the auction is finished, the winner must pay by card on the website?
- Is it possible to hide the page Auction and keep private only for the user who have the link?
- Is it easy to translate in French but keep in English too?
- Vendor can sell physical product and digital? Also in auction or no?
Thank you for your help
Hello Alex,
1. Do you have an example on how this should work? No payment is made until the auction is finished and won by the user.
2. Yes, you can set commission for vendors by percent or a fixed price.
3.Yes, they will pay by credit card or what method of payment is set on WooCommerce.
4. Yes, you can.
5. Yes, you can with WPML plugin.
6. They can be physical and digital, in an auction or as simple product.
How can I automatically add won items to cart if a user wins more than one item?
For example: a user wins 4 items in this weeks auction.
How can they pay for all 4 items in one transaction without having to go back to each auction page, click pay now, then exit the checkout screen (item will remain in cart), find the next won item, click pay now, exit, until all 4 items are in the cart?
Is there a way to just have all 4 won items appear on one invoice for payment without the buyer having to do a lot of extra steps?
The theme does not have this functionality right now but we have a dedicated team that can help you with extra customizations, send us a message at sales@modeltheme.com to get a quote.
Hi, are we compatable with the latest WordPress 6.4 ?
Hi,
Yes! It is. If you have problems with the theme please wait for the version 4.0 that will be released this week.
- MT
Error upgrading to modeltheme-framework v3.8 error] 6578#6578: *162403 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to undefined function vc_add_shortcode_param() in /var/www/xysqwe.com/html/wp-content/plugins/modeltheme-framework/modeltheme-framework.php:209
Sorry, I found the issue. WBBakery wasn’t enabled and a cache issue.
Hi,
We are aware of this error when WPBakery is deactivated. Version 4.0 is almost complete and will be released very soon. (this is taken into consideration and fixed)
