21568 comments found.
Trying to find how to change the changing background on the homepage header of the winery template. Thanks.
Hello! Could you please refer to https://support.dream-theme.com/knowledgebase/how-to-edit-elementor-templates/
I can’t see it in the page elementor editor or the template builder??
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Why not just add the solution here, I’ve seen other people have the same problem. I’ve submitted a ticket.
Hello!
Normally, the appropriate template should be visible in the dropdown list as displayed in the KB article. If it doesn’t work for you, we need to investigate what exactly is wrong. It’s not possible to post such private information as wp-admin credentials here in TF comments section.
Thank you for your understanding.
ok, everyone looking. It’s when you edit a page with elementor and then the navigation pop out on the right is where you change. 5 different places to change 1 page….thank elementor! :/ – A real thanks to the theme support though, very fast response 
Always glad to help!
Hi,
How do we override the 7theme “Contact Form Appearance” styles to custom CSS styles in Contact Form 7 (especially the input fields?)
Eg: .wpcf7 textarea { height: 100px; }
I’ve tried a lot, but it’s not working.
Thanks!
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hello, i just install the creative light demo, but i can’t create new case, they don’t have the template of the other. Did I erased something ?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi i am having problem in the pre-made sites, the theme is registered, but when I import the demo i have blank page.
Hi!
Could you please try deactivating third-party plugins. If it doesn’t help, please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Thanks for your help, all works now, was the “Coming Soon” plugin causing the problem.
Glad to hear the problem is resolved!
Updated wordpress and theme, now Revolution slider is showing “Your Slider Revolution License Has Been Deactivated!”
How can i remedy this? Many Thanks.
Hello! Are you able to activate the plugin again under Dashboard -> Plugins? If it doesn’t help, please submit a ticket at https://support.dream-theme.com/
My support has expired. I need the Revolution slider licence.. can you help?
Hi!
There’s no such a thing as “expired support” at Dream-Theme: https://support.dream-theme.com/6-month-support-really/
Please go ahead and submit a ticket
ISSUE: I am using the Elementor 7Creative Light to get started on my site build, however, I cannot find anywhere where I can change the header and footer templates being used on default pages. It’s like its being hidden by Elementor or something. I’ve just managed to get the header the way I like, but that was manually editing all the instances supplied in the demo. When I create a new page from fresh it goes straight to default ‘7 Design’ with the menu in the middle etc and your logo and I cannot the world of me work this out. When this particular pre-made site template used WP Bakery it was a lot easier.
Hello! Could you please refer to https://support.dream-theme.com/knowledgebase/how-to-edit-elementor-templates/
Thanks. Will give that a whirl.
UPDATE: This doesn’t explain how to alter the main page templates. And hovering over the Edit with Elemental button does not reveal a sub-menu as described in the link you posted. For example the main homepage on this particular pre-installed website, is using a page template called Elementor Full Width, for example. However it is nowhere to be found to edit as described in that above posted link to their documentation. When you look in the page templates section of the Theme Builder there’s nothing there matching the name of the template selectable on the pages. Its weird.
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Thanks. Appreciated. I’ve raised a ticket #138135.
Thank you!
I am a long long time The7 user and I highly recommend the below: -Add Elementor libraries for fast and easy drag and drop building sections. -Have a yearly subscription option (Unlimited Websites). -New demos with modern design approach.
Hope the team will take into consideration.
Hello! Thank you for your suggestions!
Talking about the subscriptions, I am afraid all license rules are established by Envato, and not themes authors.
Hi Dose your theme has Pre Built Sections Library for ELEMENTOR?
Hello! This section is available only in case you use Elementor Pro. But we have our own demo content/layouts importer https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites#single-page
Can you please email me WPBakery version 7.2? There is a medium-risk vunerability for WPBakery versions less than 7.2, and the version released with The7 theme version 11.9.3 is still WPBakery version 7.1. Thanks.
Hello! We will deliver ver.7.2 as soon as it is tested with the theme. Talking about the fixes, we don’t see any vulnerabilities mentioned in its change log https://kb.wpbakery.com/docs/preface/release-notes/
- The Plugin “WPBakery Page Builder” needs an upgrade (7.1 -> 7.2).
Perhaps they don’t list vunerability fixes in their changelog?
Actually, I see you have released WPBakery 7.2 now, thanks! Update was successful.
Glad to hear that!
Hi,
1. What is the best way to add custom CSS on your theme when we are working with the Elementor free version?
2. Generally, what is the best way to add custom CSS to your theme?
Thanks!
Hello!
You can add custom CSS into Appearance -> Customize -> Custom CSS. This location is available no matter what page builder you are using.
elementor pro is including in this theme?
Hello!
Elementor Pro is not included. You can use this plugin or its free alternative – Pro Elements.
Hi team, I have something to know. Is Pro Elements your own product? If not your own product, who is its author/developer? I don’t see any mention on their website. Nameless developer’s plugin is actually how much Ricks free? I am very confused about this. Hope to get a prompt reply from you.
Hello!
Sorry, PRO Elements is not our product.
Hello, I couldn’t find where to edit the Header and Footer fields. Can you help me please ?
Hello!
Could you please refer to https://support.dream-theme.com/knowledgebase/how-to-edit-elementor-templates/
I have visited the page you mentioned before. However, the options seen in the screenshots do not appear on my site.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
the page name is automatically set with the h1 tag. can this be switched off so that i define the h1 tag for each page myself?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hola, tengo instalada la version de la plantilla 3.1.4. La web es de un cliente y no tiene licencia, me gustaría comprarla para poder actualizarla (wordpress, php y plantilla ¿como tendría que realizar esta actualización?
Hello! Could you please refer to https://support.dream-theme.com/knowledgebase/old-theme-generations-updates/
The guys from support are threatening me on email he will delete my license. How there behavior. Is it fair. Not recommend for my side
Hello!
Again, please note that according to Envato Standard Licenses:
1) “Number of end products” you can build with a single license is “1”;
and 2) “you can’t use … Standard Licenses on multiple clients or jobs”.
- https://themeforest.net/licenses/standard
Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a
It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline.
Our system detected that you used your purchase code on multiple unique domain names (excluding most common dev and staging addresses). Such usage violates the terms of Envato Standard Licenses and, by extension, our copyright. Therefore your purchase code was automatically locked.
Hello, Your review was already reported and will be removed shortly. If you keep posting “reviews” like that we will report the license violation to Envato and you will either have to purchase 5 missing licenses or your account will be locked. The offending license will remain locked anyway. Choose your further words and actions wisely.
Regards, Miroslav (from Dream-Theme)
Why you remove my review
I didn’t use any of doamin you mentioned. If yes show me here the site. If they build with your theme
He told me to purchase 5 license. Why
You have used 1 license on 6 different domains.
Hi, I updated the slider revolution plugin and the 7D theme, now the slider revolution does not appear and it is asking me for the purchase code, I already registered the purchase code for theme 7D, but the theme tools, but the slider revolution do not want function.
Hi!
Could you please refer to https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins – you don’t need to register the plugins. Plugin updates are available under The7 -> Plugins.
If you experience any problems with the plugin, please submit a ticket at https://support.dream-theme.com/
WordPress The7 — Website and eCommerce Builder for WordPress theme <= 11.7.3 – Cross-Site Request Forgery (CSRF) ????
WordPress The7 Theme <= 11.7.3 is vulnerable to Cross Site Request Forgery (CSRF) Can you fix it ?
Hello!
The current version of the theme is v.11.9.3, and the issue you mentioned was resolved back in July.
Also note that the report refers to a theoretical vulnerability. It could only be “exploited” by someone who already has admin access. Essentially, it would mean an admin hacking their own website
Hi, I have one live site. but licence not activated. its saying 16 licence used. can you remove your database for all. therfore i can activate one licence. please let me know ASAP
Hello!
Please note that according to Envato Standard Licenses:
1) “Number of end products” you can build with a single license is “1”;
and 2) “you can’t use … Standard Licenses on multiple clients or jobs”.
- https://themeforest.net/licenses/standard
Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a
It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline.
Our system detected that you used your purchase code on multiple unique domain names (excluding most common dev and staging addresses). Such usage violates the terms of Envato Standard Licenses and, by extension, our copyright. Therefore your purchase code was automatically locked.
Currently there are no website in this license key ?. therefore how you can find the site?
Please note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline.
please understand there are no licence key in any live or localhost website. its mean 0. therefore you checked your database & let me know.
I think I have found bug. When I turned on your child theme (untouched) Elementor lightbox is not working. When I turned on parent theme, Elementor lightbox is working. I tried it more times and same result… My support expired so what now, do I have to extend my support so that you can check it? Thanks!
Hi!
There’s no such a thing as “expired support” at Dream-Theme: https://support.dream-theme.com/6-month-support-really/
Please go ahead and submit a ticket
Thank you
Always welcome!
