Discussion on Shopkeeper • Multi-Purpose WooCommerce Theme

Discussion on Shopkeeper • Multi-Purpose WooCommerce Theme

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7066 comments found.

Hello Guys,

My question is about the mini cart.

On desktop when I click the card icon (on the top) the mini card opens and I can choose if I want to go to cart page by clicking on the go to cart button, BUT on the mobile when I click on the cart icon it takes me straight to the cart page, this became very confusing for my customers and I got several complains.

How can I have this feature that on mobile as well that people can see them mini card by clicking on the cart icon and if they want to go the cart page use the mini cart button and not be forced to straightly go the cart page.

Thank you very much

I know where the support page is, as I said when I logged in it keeps me on the same page where it says we have got you back: (https://getbowtied.com/shopkeeper-contact-our-support-team/#memberful_overlay), my problem is I can’t go anywhere else and I’m stocked on the page above, I’ve sent you an email as well, would you please check your email and it sounds I can’t use the support website.

Thank you

Sorry for that, please try again now.

https://getbowtied.com/shopkeeper-contact-our-support-team/

Cheers!

No worries, yes its working now, I’ve send my request, I didn’t get a ticket number but I got a confirmation that the message has been sent.

Thanks a lot

Hello,

There is a vulnerability with Woo 8.1.1 Is it safe to update the plugin to 8.3.1 and is compatible with shopkeeper?

Thanks in adavance ;-)

Hi, yes, Shopkeeper is fully compatible with WooCommerce 8.3.1.

Cheers!

Thanks ;-)

Hello, I am looking for a shopify theme that would let me sell: 1. Physical Products and 2. Digital Products (to be downloaded) and 3. Monthly Subscription Option for the all the Digital Products. Will this one work? Thank you

Hi, this theme supports the above, but it’s not a Shopify theme, it’s a WooCommerce theme.

Cheers!

Please advise if your theme can work on an existing shop without lossing the products existing in the shop.

Hi, no worries, you won’t lose any products as long as you use WooCommerce.

Cheers!

Hello Guys,

There is a new WooCommerce Release (8.3.0), is it safe to update it or better to wait for a new theme update?

Thank You

Hi, yes, 100% compatible!

Hi, I noticed that the plugin shopkeeper-extender give me many PHP Warning.

what could it depend on? How can I solve that?

Thank you Davide

Hi, please give us more details on support:

https://www.getbowtied.com/support/

Cheers!

Cannot import templates. Keeps asking to retry. My Server has 8GB of RAM and 100GB space. Its a dedicated Server. So it is not low on resources.

Hi, there are several server parameters that need to be checked, please contact us on support:

https://www.getbowtied.com/support/

Cheers!

I cannot import any templates. It always said “Problem. Retry, please!”

Hi, your server is probably low on resources, in this case the import will be done in chunks, you will have to try again until you see a success message.

Cheers!

I have updated the theme – now when the customer adds a product to the cart, the mini cart shows a pop-up with the pic of the product added. The image is too big. How do I disable this feature?

Hi, go to Appearance > Customize > Shop > Shop Notification and under Notification Style, change to Classic.

Cheers!

Did you guys get rid of Quick View? Was there a reason why?

Nah, that’s all right. A simple yes or no would have sufficed.

Yes or no :)

You don’t need to be a smart ass about it. You think you’re funny, but you’re not.

Hello I need to replicate this demo. https://shopkeeper-demo.getbowtied.com/homepage-1/home-product-landing-2/ which one should I choose? Thanks for everything!

Hi, please contact us on support, one of the developers will help you immediately.

https://www.getbowtied.com/support/

Cheers!

Hello, i’m using “Bags store template kit” with “header layout 4”. Is there a way to swap places between the shopping cart and search icons? I would like the search icon to appear first and the cart icon to the right of it. Ty

Hi, please contact us on support, one of the developers will help you immediately.

https://www.getbowtied.com/support/

Cheers!

Hello,

Ever since I updated the theme on my test site, a pop-up window titled “Welcome to the Shopkeeper Dashboard!” appears in my admin area.

No matter what I do, I can’t seem to get rid of it, and it shows up on every page of my admin panel.

It’s very disruptive and prevents me from working.

You can view a screenshot by clicking on this link:

https://tinyurl.com/ywxyzje7 What can I do to make this window go away?

Thank you in advance.

Hi, please contact us on support, one of the developers will help you immediately.

Cheers!

ninjaform error display view page

Uncaught TypeError: Cannot read properties of null (reading ‘getContext’)

underscore.min.js?ver=1.13.4:2 Uncaught SyntaxError: Unexpected token ‘if’

t = new Function(r,"_",a)
} catch (n) {
    throw n.source = a,
    n
}
https://straton.pro/contact/

Hi, please contact the author of ninjaforms. Thanks!

Hi Guys,

There is a new WooCommerce release (8.2.0), is it safe to update or wait for a theme update first?

Thank you

Hi, it’s 100% safe. Cheers!

You guys are the best, thank you

CAN Y0U INDICATE WHERE T0 EDIT CART PoP UP – FR0M THE SHP IC0N? THERE IS A N0TICE AT THE B0TT0M THAT Y0U CAN ADD TEXT T0 – THANKS

Hi, sure: Go to Appearance > Customize > Header > Header Elements and edit “Mini Cart Message” field.

Cheers!

Love the work, devs! For the people who want to update WP Bakery, you need to go to Shopkeeper -> Plugins -> There you will find a list of precompiled plugins in shopkeeper. Just hit update and you’re good to go. :D

Thank you!

On the product page: the search icon is not working to activate the popup search bar. I’ve tried 2 browsers, looked for active popup blockers and the problem persists. The search bar appears on other pages, but not a product page.

Hi, it may be a conflict with a plugin installed on your site. Please contact us on support, one of the developers will help you quickly.

https://www.getbowtied.com/support/

Cheers!

hello ! I have an active licence and WP Bakery does not update. I don’t know how to do it. I have the version Version 6.10.0 (with a security issue on this version so i need to update it)

- I have the envato plugin installed and connected - When I check Apparence > Install plugins, “Kits, Templates and Patterns” is only displaying - When i go to Apparence > Themes, the theme is up to date - When i go to Updates, there is no updates

Can you help me please ?

I managed to update it manually (with plugins.html link), but is there a way to do this automatically? Manually, it’s very restrictive for a paid theme…

Hi, make sure you’re running at least version 3.3. In your Dashboard, go to Shopkeeper -> Plugins -> You’ll find a list of plugins in Shopkeeper. Simply click ‘Update’, and you’re all set!

Cheers!

Hi there, love this theme! Quick question, how do I switch the header to dark mode on the product detail pages?

Hi, edit the product, and in the right column you will find the “Product Options” section where you can change the header.

Cheers!

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