733 comments found.
Hi I need this theme for my website https://goldrateslive.com is there any discount on it Thanks
Currently, There is no any discount on Avone theme.
Hello my support has just expired but I am having trouble getting my slideshow to fit on all screens. Is there a way to make the slideshow responsive to whatever screen it’s being viewed on? There is a lot of cutoff on phone and larger screens.
You should use “Image Slideshow” section instead of default slideshow. Images will not cut from any sides and resize as per screen size in image slideshow section.
Hello, thanks for your reply. Okay the Image Slideshow does appear to be responsive but it does not offer the option to add Headings or button links like the default slideshow. Is there a way to add that functionality there? Thanks again.
Please create a support ticket at http://www.adornthemes.com/support/, and someone from our team will reach out to you.
hello i need to transfer the licenze to our new site , we do not have access anymore to other shop how we can do that
Please contact us at support@adornthemes.com and provide your theme purchase code.
After the 2.0 update the theme has some issues:
1. When customising the store, changing the grid type won’t have any effect, no matter which one you choose. It’s stuck to one style 2. Enabling catalog mode will NOT hide all “Add to cart” buttons. The ones in the collection page (grid) are still be displayed, allowing visitors to get to checkout. 3. Clicking the order number in customer’s account won’t open anything. You can’t see details about the past orders. 4. Newsletter form in the footer won’t do anything. No email saved, no confirmation received.
I wonder if it’s only for me or anyone else experienced this.
Please create a support ticket at http://www.adornthemes.com/support/, and someone from our team will reach out to you.
Hello, I am looking for a shopify theme that would let me sell: 1. Physical Products 2. Digital Products (to be downloaded) and 3. Monthly Subscription Option for the all the Digital Products. Will this one work? Thank you
Yes, you can sell Physical and Digital Products sing our theme. You need to use any app for Subscription Option.
Hi, I hope you are well Can I get your email Id where can I get in touch with you, need to share few screenshots
You can contact us at https://support.adornthemes.com/
Love this theme – its so versatile. One thing im having trouble with is how to use the default shopify customer/email functionality for the newsletter instead of the inbuilt mailchimp functionality. Ive raised a support ticket…will update here so others can learn
You just need to remove mailchim form URL from filed option give in newsletter settings to active shopify default form on your store.
Hi team, I have deleted my Avone theme from one webshop in Shopify and I’d like to add it to a new store that I’m building. However, after copying the license it keeps telling me that this license is already linked to my previous store even after deleting it there. What can I do? Thank you!
Please create a support ticket at http://www.adornthemes.com/support/, and someone from our team will reach out to you.
Thank you team! I did that and I received an answer saying I should make a support ticket. Unfortunately I seem to be unable to log into my account with the email address that I use because that email address is not being recognized. When I checked my email details I see that I did use the correct one. Without my login details I cannot make a support ticket. I’ve sent an email about his, but if you can help me out here, also great! I’m really looking forward to install and use my theme as I’d like to go live with my new shop. Thanks a lot!
Presale question:
Is it possible add on the homepage a slider with brand’s logos where each brand is clickable with redirect to the brand’s collection? We have 9-10 brands so could be enough create a slider with shopify where each brand is clickable
thanks in advance
Hi Olohimher,
Yes. It is possible. After purchase, If you need any help please create a support ticket from our support system. https://support.adornthemes.com/
Hello Guys,
I hope you are doing fine 
I was wondering, is there any chance that I can have more than 4 posts per blog page? Like 20+ for example.
Thank you in advance for your time
Neverminded Guys, I found out how to build the page xD I still love the theme, so so much! Thank you <3
Hi Yulmalina
So Glad to know you like our theme and Thank you so much Please feel free to create a support ticket if you need further assistance . https://www.adornthemes.com/support/login
Don’t forget to rate our theme with 5 star rating
How long does the support team take to respond?
Support team reply within 24 hours.
Hi, today is going to be the end of my 7th day. I’m trying to login into support to book a ticket for a refund. But for 2 days, I’ve been receiving an error every time I try to register for a support account. I’ve tried changing browsers and I’ve tried using mobile.
I cannot get through to support no matter what… Is there an email I can contact?
I purchased on a test domain a while back, I’ve gone to set it on a new domain but I can’t remove the old domain and the new one can’t verify. I only want it installed in a single location how can I get the old test domain removed?
Please contact us at support@adornthemes.com and provide your theme purchase code.
Hello, do you have in the product page the option to add “XXX People are viewing this right now”? Is it possible to install a demo?
Yes, user viewing option available in our theme. you can check it here https://avon-demo.myshopify.com/collections/women/products/button-up-top-black?preview_theme_id=121028280387
Many thanks for the response. Just another pre-sale question: with the standard shopify themes (example impulse) if I add another supported language (in my case Italian) some fields are already translated (like add to cart, checkout page etc…). Is it the same with your theme? Does your theme take the same translation from shopify like the standard themes? There are some differences with the standard integrated shopify translation?
Yes, translation work same in our theme. If missing some words you can add it easily on theme content page or using shopify translate and adept app.
Hello, How can I add a search button, social media icons and account user icon on the Mobile menu
Please create a support ticket at http://www.adornthemes.com/support/, and someone from our team will reach out to you.
There is an issue in Price filter Avone 5.1 theme, how to fix it
Please create a support ticket at http://www.adornthemes.com/support/, and someone from our team will reach out to you.
Hi, We are planning to buy this theme, but before that we need to clarify few things. can you let us know how can we get in touch is thr any chat support?
Hi, I have emailed you on support@adornthemes.com with subject new buyer
Hi digitalweblondon
You can get in touch with us with our theme support system. https://support.adornthemes.com/login
Kind Regards
Hi, We have emailed back, can you get that looked into so that we can purchase the theme
Hi Can you send me the document for updating the products on the blog page, before I purchase the theme need to have a look. As the video shared for the blog post in your documentation is half cut on left side so cant view properly. Thanks
Email already replied. You can check all features and design on live demo.
I manually updated from version 4.4 to 5.1, but I found that the size chart created using meta fields on the product page was invalid. Checkbox checking the size chart has no effect. Size chart disappeared
Please create a support ticket at http://www.adornthemes.com/support/, and someone from our team will reach out to you.
Everything works fine in version 4.1. I followed the help instructions to set it up.
No one answered? ? ?
If there is a bug in the template and it is not within the post-sales period, will no one deal with it?
Please create a support ticket at http://www.adornthemes.com/support/, and someone from our team will reach out to you.
I deleted my store 2 years ago with my theme. SHopify told me that is impossible to reactivate. So is it possible to get a license key again?
Please contact at support@adornthemes.com with themes purchase code.
How I can upgrade theme avone v3.5 to last update?
Please create a support ticket at http://www.adornthemes.com/support/, and someone from our team will reach out to you.
