6657 comments found.
Hi y buy the licence and install the theme in a directory in my server. But in the final version i go to migrate the theme for the root directory. It make any licence issue?
Hello, Ralphdouglas,
Thank you for getting in touch with us.
Please read this article – https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Product Card Quick Buy
Does your theme support ultra fast “add to cart” like this theme:
https://themeforest.net/item/tastydaily-grocery-store-food-woocommerce-theme/48790891?s_rank=1Demo: https://parkofideas.com/tastydaily/demo/shop/
Just click on the “add to cart symbol”
for reference: www.bringmeister.de
Thanks for your Feedback!
Hello, Benklingston,
Thank you for your interest in our theme.
We have Ajax add to cart, for example here – https://xstore.8theme.com/elementor/demos/minimal-electronics/shop/
If you have any additional questions or concerns, please do not hesitate to reach out to us.
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Hi Rose_Tyler,
i know…i need for a project to fill in the cart in a very fast way…and it should work on mobile very good…some stores (grocery, food, delivery services, medical supplies, restaurants etc.) dont want their customers to go on a single product page…just fill in cart from shop page an send the order…
Can your ajax add to cart be adjusted to work in a way live tastydaily theme? -> the usability is outstanding on desktop and especially mobil (mobil first approach) -> 80% traffic comes from mobile now
these WC themes also have nice, slick GUI but not performant (every click on + or minus leads to an ajax request and loading time…):
https://klbtheme.com/blonwe/organic/shop/?filter_cat=25 https://el3.thembaydev.com/greenmart_fresh/product-category/fruit/page/2/ https://borobazar.redq.io/Kind regars
Hello, Benklingston,
We appreciate your prompt response.
Here is our Shop page example – https://xstore.8theme.com/elementor/demos/grocery-market/shop We would like to inform you that the speed at which Ajax adds items to the cart is contingent upon the response time of the server and the configuration of the database structure. Our theme initiates requests to your database and awaits its response. Therefore, it will be fast depending on your the server’s response time.
Should you have any further inquiries, we kindly request that you reach out to us directly through email by utilizing the contact form available on our page: https://themeforest.net/user/8theme
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8theme team
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Hello! There is a problem: If I try to add or edit post or add or edit page, blank white page is returned.
Please can you check?
Hello, @eggeno,
Thank you for contacting us and for using XStore.
We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.
If the issue still persist, Please contact us via the contact form on this page – https://themeforest.net/user/8theme Or by the support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ – Provide the URL of your site and temporary wp-admin access, so we can take a closer look at your settings and Help you.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team.
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Hello! I have write you at this link https://themeforest.net/user/8theme
I await for a response. Regards!
Hello, Eggeno,
Thank you for your cooperation.
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8theme team
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I have problem with xstore core and elementor plugins. If xstore core plugin is turned on, I cannot edit pages by elementor. Instead of seeing page editor I see blank page
Hello, @printwoodco,
We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.
If the issue still persist we would appreciate it if you could create temporary wp-admin access and share the details via the private content area on our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/ -This will allow us to review your settings and better understand the issue at hand.
Thank you for your cooperation
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8theme team.
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hi author! after install version theme 9.2.4, my dashboard not show static block??? How to fix it. thank you
Hello, @daisywebs,
Thank you for contacting us and for using XStore.
We would appreciate it if you could create temporary wp-admin access and share the details via the private content area on our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/ -This will allow us to review your settings and better understand the issue at hand and also let us know, which demo you wish to import on your site.
Thank you for your cooperation
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Pre-Buy Question
I saw a bug in your demo…that is when we open website in Mobile then the menu automatically closes itself as we click on any parent menu…means Suppose we have a menu named “Bike” in bikes menu their are 5 submenu…so when in mobile we click on parent menu and click on “Bike” then instead of showing the sub menus the menu canvas closes itself..then again we have to click on Hamburger menu icon to access the sub menu….......Is their any solution to this issue?
Awaiting your reply Thanks
Hello,
Thank you for getting in touch with us.
Please provide URL of the demo, so we can fix it there (Theme Options > Header Builder > Mobile menu > Dropdown Opening Action).
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8theme team
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Hello! I have 2 questions:
1. Is the latest theme release 100% compatible with wordpress 6.3.2? Before updating I want to make sure there are no problems.
2. Is it possible to include swipe down or swipe left in the fake sale popup?
Thanks in advance Regards
Hello, Eggeno,
Thank you for getting in touch with us.
1/ Yes. If you find any problem, contact us – https://themeforest.net/user/8theme and you will get help.
2/ Currently these animations are available – https://prnt.sc/xbHu55pncwkz If you want to add more, please post a request to our dev team via this page – https://www.8theme.com/taskboard/
We hope this information is helpful.
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Ok thank you! Regarding point 2 maybe I didn’t explain well. There is a way to swipe left or swipe down so that when a user from mobile touches the fake sale popup, the popup is hidden. Kind of like you do with notifications on the smartphone.
I hope I explained it better! Regards
Hello, Eggeno,
Thank you for your response.
Please post your request on this page – https://www.8theme.com/taskboard/ , so our dev team read it.
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8theme team
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OK! Thank you
I was import theme dumy data but some part of theme not uploaded.like product variation and header not import properly. Footer not display proper.
Hello, @aeroengineer54,
Thank you for contacting us and for using XStore.
We would appreciate it if you could create temporary wp-admin access and share the details via the private content area on our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/ -This will allow us to review your settings and better understand the issue at hand and also let us know, which demo you wish to import on your site.
Additionally, you can read our theme documentation about demo import: https://xstore.helpscoutdocs.com/article/34-demo-content
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8theme team.
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Can I change my domain license?
Hello, @FreeRoid,
We are pleased to confirm that you are able to proceed as requested. For your convenience, we have comprehensive documentation available on this subject. We cordially invite you to consult our theme documentation at the following link: https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites
We trust that you will find this resource to be of assistance.
Warm regards,
The 8Theme Team
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Hi, I’ve one question. My client is running a sweet shop and I’m going to create a website for him. Instead of getting orders directly on the website. He wants to send traffic to food delivery apps where he has account in his country.
Is it possible that i add multiple order buttons in each product page using xstore theme. waiting for your response
Hello, Westscopeagency,
Thank you for getting in touch with us.
Please try to use our new Single Product Builder with Elementor – https://xstore.helpscoutdocs.com/article/190-xstore-single-product-builder-with-elementor
Should you have any further inquiries or issues, we encourage you to contact us through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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8theme team
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Thanks a lot Hope it helps. I’ll contact support if I need further assistance
Hello, Westscopeagency,
You’re welcome!
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Hello Team,
I am experiencing various plugin issues while installing the plugins. Some of the plugins require higher version, but on purchased theme I found the some plugins which are lower version. Here are the error details for various plugins: 1. The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Plugin not activated. A higher version of XStore Advanced Sticky Header is needed for this theme. Please update the plugin.
2. The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Plugin not activated. A higher version of PRO Elements is needed for this theme. Please update the plugin.
3. The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Plugin not activated. A higher version of XStore Advanced Sticky Header is needed for this theme. Please update the plugin.
4. The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Plugin not activated. A higher version of XStore White Label is needed for this theme. Please update the plugin.
Like above I have serveral issues with diffternt plugins which are required to start the theme.
And also the main issue I had is not able to downloaded the media. Please help on this.
Could you please help us, how to get rid of these. Needed urgent support on this.
Thank you!
Hello, Bachlrlifestyle,
Thank you for contacting us and for using XStore.
Please read our documentation and re-activate the theme on your site – https://xstore.helpscoutdocs.com/article/181-troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
We trust that the information provided will be of significant assistance to you.
Kind Regards,
8theme team
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- Wishlist, not working. The products are not adding and the products that are already in, not deleting. I am not the only one having this problem (I’ve seen it on your support forum, also)
- Estimated delivery, not “counting” weekends (if I put the old file, estimated-delivery.php is working) – tried on different website ( I have 7 licenses from you, different websites/environment, same problem)
- “subtotal” did not appeared in checkout page (which was okei), now it appears – this is not a problem, just a “tastes problem”
Dear lwraul,
We sincerely apologize for the inconvenience you have experienced since the last update, and we appreciate your patience and feedback.
Before any public release, we conduct thorough testing, including detailed assessments of new features and functionalities.
Regarding the Wishlist functionality and the accuracy of Estimated Delivery calculations, we understand the critical nature of these concerns and are committed to addressing them swiftly. If you are still facing issues, it’s possible that caching may be affecting the performance. Please reach out to us privately, and we will provide immediate assistance. If these issues are determined to be bugs, we will expedite the release of a patch to resolve them.
We appreciate your dedication as a customer with seven licenses, and we are committed to delivering a seamless and reliable experience. Your feedback is invaluable, and we are here to ensure that your concerns are addressed promptly.
Please contact us privately https://themeforest.net/user/8theme , and we will work closely with you to resolve these issues and provide any necessary assistance.
Kind Regards,
8theme team
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Sorry for the “acid” comment.
1. For the wishlist, it’s an cookie problem, I have managed to resolve it by excluding that cookie – Just for ideea: this was not a problem on previous versions. 2. Estimated delivery – still a problem – Just for ideea: I identified the problem in code, you must modify the code in a hot-fix or in next release.
Dear lwraul,
Thank you for getting in touch with us.
We kindly request that you reach out to us through the contact form available on our webpage at https://themeforest.net/user/8theme (it is free and can be used even in case your support period has expired). Please provide a detailed description of the coding issue you have encountered.
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8theme team
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Quick question; i have a sizing guide on my product page. I don’t have any static blocks? Is there a hidden feature?
Hello, @tylerfisher,
Thank you for contacting us and for using XStore.
We kindly request that you take a moment to review our theme documentation, which includes a comprehensive sizing guide for your convenience. https://xstore.helpscoutdocs.com/article/140-xstore-size-guide-on-product-page
We trust this will be of assistance to you.
Should you encounter any issues, please refer to our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/ for assistance.
Best regards,
The 8Theme Team.
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Quiero instalar el rar de la plantilla y me sale que caduco quiero quiero el archivo porfavor
Hello, Camposarnoldcn,
Thank you for getting in touch with us, but we can’t verify your purchase right now.
We kindly request that you submit a support request via our support forum as it will be much more efficient in assisting you – https://www.8theme.com/forums/xstore-wordpress-support-forum/
The latest version can be downloaded from ThemeForest – https://xstore.helpscoutdocs.com/article/4-theme-package or from your account on our site > Downloads page – https://www.8theme.com/downloads
Thank you for your cooperation and we look forward to hearing from you soon on the support forum.
Kind Regards,
8theme team
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Hola migre un ecommerce tema xstore de mi localhost a un dominio y no me deja abrilo ni pode editarlo, queria comenzar desde 0 puse mi codigo trato de instalar una plantilla pero siempre me bota error.
Hello, @camposarnoldcn,
Please contact us via the contact form on this page – https://themeforest.net/user/8theme Or by the support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ – Provide the URL of your site and temporary wp-admin access, so we can take a closer look at your settings and Help you.
Thank you for your cooperation and we look forward to hearing from you soon.
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8theme team.
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Hi, a quick question. how can I create a tracking your order page that works with woo commerce? does this theme include a template tracking order page ? thank you
Hello, @digitalmarketingadelaide,
Thank you for contacting us and for using XStore.
1/ Please read this topic: https://www.8theme.com/topic/how-track-order-works-in-this-theme-can-i-customize-this/#post-371846
2/ We are pleased to confirm that our XStore theme does indeed include a template for a tracking order page. For example:
https://xstore.8theme.com/elementor/demos/niche-market02/track-order/
https://xstore.8theme.com/elementor/demos/minimal-electronics/track-order/
https://xstore.8theme.com/elementor/track-order/
We hope this information is helpful.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best regards,
The 8Theme Team.
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Hello, after uploading the theme to WordPress, the url structure became corrupted, for example: https://ekinciakumarket.com.tr/?v=b7bb30529d9b can you fix this?
?v=b7bb30529d9b I want to fix this structure thanks for now.
Hello, Erhanmarchos34,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Since version 2.4, WooCommerce adds an option to set the user’s location called “Geolocation with page caching support”. When you activate this option WooCommerce fires a javascript redirection with an extra parameter v=xxxxx. This parameter causes cache invalidation, the new page (with the parameter) will cache separately. You can change this option in WooCommerce > Settings > General > Default customer location
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8theme team
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Dear Support,
I would like to ask if there is a possibility to show the product video thumb first in the gallery list, but do not select it. Meaning we would like to display the video thumb first but still load the first image by default in the main product image section
If not, is it possible to show or simply trigger the product video in a different place of the product page using the custom product page designer? i don’t mind leaving it at the end of the gallery as long as i can trigger it from another more visible place of the product page.
Hello, @Zuko,
Thank you for using our theme and for contacting us.
We would like to inform you that we have responded to your inquiry on our forum regarding the same issue you have raised. We kindly request that you review our reply at your earliest convenience.
Should you have any further questions or require additional assistance, please do not hesitate to respond directly within the same forum thread.
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The 8Theme Team.
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Hello, @nodos,
Thank you for contacting us and for using XStore.
Please read and follow the next articles – https://xstore.helpscoutdocs.com/article/130-xstore-documentation-beacon
Please find the attached image for your reference. https://imgur.com/6U10I4Z
We hope this information is helpful.Should you encounter any issues, please refer to our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/ for assistance.
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8theme team.
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thanks!!
Hello, @nodos,
You are Welcome!
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
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The 8Theme Team.
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Hello, I just bought your template. It seems like the gallery is not showing on my pages. It shows perfectly in backend (elementor – see screenshot: https://prnt.sc/KTNIy0Ol9o-q) but not showing on my pages… (see screenshot: https://prnt.sc/4btCNs2FrGV2). I’ve added a lot of galleries on different pages but none are showing up…
Second problem: I’m using the slides but this does not seem very responsive. The text is partly hidden on mobile.
Can you help me with these problems? Thanks!
Hello, Tigerdesign2,
Thank you for getting in touch with us.
We kindly request that you submit a support request via our support forum as it will be much more efficient in assisting you – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
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Thanks! I just submitted a support request!
