59159 comments found.
Hi Sizam, Is there an option to increase size of “back to top” button on mobiles ?
It’s already big, I don’t recommend to change size, you just losing important space with this
1. RTL Loading Delay on Mobile:
Issue: The website loads briefly in LTR (left-to-right) format for approximately 2 seconds on mobile devices before switching to the correct RTL (right-to-left) format. This delay impacts page speed.
Note : i installed Loco translate and website language is arabic and every thing on desktop is going well this problem happens with Mobile only.
2. Blank Images in Related Articles:
Issue: The images within the related articles section, located directly after the main content, are not loading and appear as white spaces. However, these images display correctly when viewed from category pages.
This Link showing the both problem : https://alagheza.com/sokany-fryer-review-specs-pros-cons-pricing/
I’d greatly appreciate your assistance in resolving these issues , Thank you for your time and expertise.
Theme loads them in the same time. You need to check your cache plugin. Anyway, I don’t see issues on your site
Hi there,
I went through your comments and saw that therer is no fix for 202 error.
However, I keep getting 202 eror for demo import for every single demo within the theme.
An error occurred while fetching file from: https://wpsoul.net/serverupdate/demoimport/recompare-content.xml! Reason: 202 – Accepted.
I went on to Tools>Import>import xml file manually, but it fails.
Can you please get in touch with me to try and resolve this?
ask your hoster to ping https://wpsoul.net. if it’s blocked or not?
Hi Guys
I have a problem with my Rehub. I cannot access or use the theme options. They are essentially frozen. I can only access the general settings. The rest does not work. It is very strange. I have looked and looked for the problem. This makes me unable to edit my header and do many other things. Can you take a look? Please help. thank you,
MJ
which rehub framework version?
hybrid
Plugins – all plugins, find Rehub framework and write me version
Rehub themeVersion: 7.6.8 By Wpsoul
A Hybrid magazine/shop/review/news Wordpress Theme
I asked my webdev, he said “We don’t have rehub framework installed on our website.”
here are my plugins Affiliate Egg Pro AvantLink Ad Tools for Affiliates AvantLink Integration For WooCommerce Brevo – WooCommerce Email Marketing CoBlocks Content Egg Pro Easy Table of Contents Elementor Elementor Pro Flexlinks GreenShift – Animation and Page Builder Blocks GreenShift Advanced Animation Addon Greenshift Chart plugin GreenShift Marketing and SEO Addon Greenshift Query and Meta Addon Greenshift Woocommerce Addon Link Whisper Rank Math SEO Rank Math SEO PRO Remove Category URL Simple 301 Redirects Simple Author Box Pro Site Kit by Google Skimlinks TablePress Temporary Login Without Password The Plus Addons for Block Editor The Plus Addons for Block Editor Pro Too Much Niche VigLink WooCommerce WP Rocket WP-Optimize – Clean, Compress, Cache WPBakery Page Builder WPCode Lite
I have tried deactivating all of the plugins but the issue still there. I think there’s a plugin missing
You are using outdated and not supported version of theme https://rehubdocs.wpsoul.com/docs/rehub-theme/theme-install-update-translation/updating-theme-and-bundled-plugins/
Ok, but in order to be cautious, may I ask, can we upgrade from hybrid to the main theme without running into any error?
it should have no issues
hello, i need an information about the latest version of the theme REDEAL. in particular, i need to knoew if these things are possible:
1. The user can access a list of offers (in which there will only be active offers)
2. Merchants can enter the authorized area for free and upload their offers
3. If possible, offers must be approved or moderated
4. Merchant card and Contact the merchant
you will need one of multi vendor plugins https://wpsoul.com/how-to-create-multi-vendor-shop-on-wordpress/
hey content egg plugin is activated but it fails to work, i fail to see the fields that i use to see before. also the theme recommends i use greenshift, i tried uploading the plugins but it fails and draws a ‘critical error’ please advise
which critical error? https://wpsoul.com/how-to-know-what-error-do-you-have-on-wordpress-site/
Hello,
How to change the save button to work only for logged-in users (Wishlist)? By default, it works for all the guest users.
is there any option when the user clicks on save and then pops up to log in or register if they have not already logged in? I mean is there any way save is only allowed for registered users?
Hi Sizam, I see an issue with module Review Heading when displaying on mobile : the position number is always above the title on mobile although they are vertically well aligned on desktop. Could you please confirm and correct in next update ?
this is correct, on mobiles it’s on top of title
Yes, and do you plan to correct that by aligning position number and title ?
This is correct way, number is big and it will break layout if used with long titles on the same row
1. RTL Loading Delay on Mobile:
Issue: The website loads briefly in LTR (left-to-right) format for approximately 2 seconds on mobile devices before switching to the correct RTL (right-to-left) format. This delay impacts page speed.
Note : i installed Loco translate and website language is arabic and every thing on desktop is going well this problem happens with Mobile only.
Video Record : https://we.tl/t-tEQb6iccos
issue is From second 1 to 3
2. Blank Images in Related Articles:
Issue: The images within the related articles section, located directly after the main content, are not loading and appear as white spaces. However, these images display correctly when viewed from category pages.
Screen Shot : https://ibb.co/934ngn6
I’d greatly appreciate your assistance in resolving these issues , Thank you for your time and expertise.
sorry, but we need links to site if you want me to check it
How can I hide information such as ‘author’, ‘category’ or ‘date’ in a blog post? I am not sure what settings to make in Theme Options > General Options.
theme options – global enable
Hello – Current user of: *Rehub (Reviewit child theme) *Greenshift *Too Much Niche
Website: https://madeinusa.reviews
I’m having some issues with the category archive formatting on mobile – borders and other formatting options appear broken: Sample Category URL: https://madeinusa.reviews/pet-supplies/ Screenshot: https://bit.ly/47wo8zW
Is there a setting that needs to be changed to correct this? Or is there a shortcode that I can use where I define the category (pet-supplies) so I can just create my own post archive with the same post snippets via a WordPress page and a posts shortcode?
Update: I played around with the cache settings in WP Rocket and unchecked the “Enable caching for mobile devices” checkbox which seemed to correct the problem (see screenshot). I’ve since changed it back in case you need to troubleshoot.
However, is there a workaround since I’d want to cache for mobile visitors to improve site performance?
Screenshot: https://bit.ly/4209Cj2
it’s not related to mobile option, it’s related to unused css option
or to option for cleaning inline styles
I specified the inline css id’s that should not be removed and that seemed to do the trick. Excellent customer service – thank you!
Hello,
We use the plugin WooCommerce Appointments which is one of the recommended plugins in your documentation but we have a problem that is: we have the products set with Add-ons which are fields that are required to fill before booking/adding to cart (eg: number of adults, children, etc.). The problem is that when we edit or update the product, the first add-on or field loses its settings and the only way to recover is to configure all over again. This happens anytime we update any product. We’ve tested disabling all plugins and that problem kept happening. Only when we changed the theme we noticed that it didn’t happen anymore.
We really need help into fixing this issue please.
you can send admin access to support hub https://sizamtheme.support-hub.io/
Done. Thank you.
Hey quick question, This message after registration>> TYou have successfully created your account! To begin using this site you will need to activate your account via the email we have just sent to your address. But the User is not receiving the email nor is there any new user in the wordpress backend, but on retrying its saying email already exist. do you know how I can solve this?
Hi, you need to fix email setting on site, usually SMPT plugin can help, you can find a lot of information how to fix email issues on wordpress in google
Fatal error: Cannot redeclare rehub_social_share() (previously declared in wp-content/plugins/rehub-framework/includes/helper-functions.php:421)
Can you make this function overrideable via hooks in a future update?
because you didn’t create customization correctly
Hi I can’t update to the new version of WPBakery Page Builder after version 7.0. Can you please update it? Thanks
you need to wait theme update
Hi, I can’t update the WPBakery plugin after the new theme update. It gave me Update package not available. Can you update it, please? Thanks
I don’t know where you see this. Wp bakery can be downloaded only in Rehub – plugins
my purchase ID says it is in use but it is not, what can I do??
you can read instuction how to disable it on the same page
Hello,
I used the theme on a handful of test sites, but nothing in production. However, those sites no longer exist. Can you disassociate all of them from the license?
you can activate on new site
Thank you, but I am still getting the “License is already active on maximum allowed product instances, please deactivate this license from active instance(s) and try again” message.
Maybe you could consider adding a function where it lists sites activated for a license and allow us to add/remove as needed? Elementor allows websites to be disconnected from the license. Thank you for your consideration.
Which version of theme?
Version: 19.5.6 is what I recently downloaded from my Themeforest account
Then you should already see option on the same page
Thanks! I missed it, but I see it now.
Happy 2024!
I’m back :-/ I forgot to deactivate the license from the old website on my old hosting account and now i’m on a new one. Any chance you can do it for me? I can send you the details via email or some other way. Thank you and sorry for the trouble.
Thank you! Happy 2025! 
Postview script is not working on my posts. The post view counter is stuck to ZERO no matter what I do. I sent you a message a few days ago but never got a response. It is critical for me to get the Postview script to work as intended. Please advise. Thank you!
I tried disabling every single plugin, but the issue is still there. All plugins/theme are updated.
PS: My website is hosted on Cloudways.
You sent message and you got answer in the same day
https://monosnap.com/file/PAe2O2BZiYKZBpWSqxCaD3FDIZtEalThat went to my spam mail folder!!! You indeed replied the same day. Epic support, thank you!
Problem has been fixed by contacting my hosting company and requesting them to enable direct php file execution . Thanks again, Sizam!
Hello there,
I’m really stuck on a problem linked to all the blocks in the rehub theme that I can’t use at all anymore, they no longer appear in my block edit when I edit my pages. I don’t have this problem on the other sites where I use rehub.
- I’ve removed all the plug-ins, but that hasn’t done anything. - I can’t update the rehub framework like on the other sites either.
I’ve tried everything, but I can’t find out where it’s coming from. Surely you can help me.
Thanks in advance
Why you can’t update? Old versions will not work, you must use actual theme and plugin
Impossible to update the rehub framework as I do with the other sites. I have version 18.9 on this site and version 19.5 on another. My registry number is valid. I’ve already uninstalled the framework and reinstalled it, but that didn’t work either. The theme version is correct, it’s 9.4.
theme version is not correct. Enable main theme, you used outdated child theme
you must update theme then plugin
The version of the theme is 18.9.4, impossible to update, that’s all. No problem on my other sites that have Rehub, and with this one, no way to update, I can’t say anything else.
what do you mean by Impossible to update?
I can’t give you details about bonus plugin because it’s provided as is, without support, I can help only if you use core woocommerce filters
Can you tell me how to properly insert a filter on a separate page. The problem is not with the filter plugin, the problem is with the way bs insert it on the page
ps On the page https://eddu.pro/reviews/ we need to display preset product filter different from the main one
All plugins usually shows filters unique for each page and you don’t need to create different sidebars. If it’s not the case for you, then you need to use woosidebar plugin or any similar
In the ticket I explained to you in detail that the plugin has the ability to create different presets, their selection is available in the widgets, but when we create a unique sidebar to install this widget, the filter does not work correctly
Спасибо, все отлично работает