6639 comments found.
Is there an option to enable auto suggestions for keywords in the search bar? I can find options for product and post suggestions, but there seems to be no provision for keyword suggestions.
Currently, when typing in the search bar, related products are displayed, and I can click on any product to be directed to it, which works well.
However, I would like to enable keyword suggestions for autocomplete. Upon clicking on a suggested keyword, it should direct me to the search page and list all products related to that keyword.
Hello, @GFXtouch,
Thank you for contacting us and for using XStore.
We would like to inform you that the XStore theme includes an Ajax Search feature, which you can enable and configure to your preference. Specifically, you can adjust the functionality to initiate Ajax Search after a certain number of characters have been typed by the user. To do so, please navigate to XStore > Theme Options > Header Builder and locate the search settings.
For your convenience, we have provided a visual reference which can be found at the following link: https://imgur.com/V54at7u
We regret to inform you that, as of now, our theme does not offer the option to enable keyword suggestions for autocomplete within the search bar. However, we value your input and encourage you to submit this suggestion to our Taskboard at https://www.8theme.com/taskboard/ -Should your idea garner sufficient support from our community, our development team will certainly consider incorporating this feature in a future update.
We appreciate your understanding and are here to assist with any further inquiries you may have.
Warm regards,
8Theme’s Team.
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How do i copy/paste an element that i like from a demo theme into my design without having to import that theme?
Hello, Nihalmalik,
Thank you for contacting us and for using XStore.
For WPBakery: we offer a page importer tool that enables you to obtain pages from our various demonstrations. You can view the tool in action here: https://youtu.be/wkIKN2IyEZI?feature=shared.
For Elementor: https://xstore.helpscoutdocs.com/article/148-xstudio-feature-of-xstore-wordpress-theme
We trust that the information provided will be of significant assistance to you.
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8theme team
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Hello! After the last update of Woocommerce plugin a notice of Outdated templates appears and ask for theme update also woocommerce stopped sending emails notifications of the orders, do you know how can I solve it?
Hello, @YamsonGold,
Thank you for contacting us and for using XStore.
Kindly navigate to the XStore Dashboard, proceed to the Patcher, and select the ‘Refresh patches’ option. Once there, please apply the patch with the ID #9286983.
Furthermore, We kindly request that you submit a support request via our support forum as it will be much more efficient in assisting you https://www.8theme.com/forums/xstore-wordpress-support-forum/ or You may contact us by submitting an email through the contact form located on our Themeforest profile page here: https://themeforest.net/user/8theme
We appreciate your cooperation and look forward to assisting you.
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8Theme’s Team.
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The patcher is not applying changes properly. Upon clicking, it changes to “Applied,” but the issue persists, and the patcher reappears, prompting for another application. How can this be resolved?
Hello, YamsonGold,
Thank you for getting in touch with us.
The message about outdated files is shown still or it was solved?
If you need any further assistance, please contact us by email via the contact form on this page – https://themeforest.net/user/8theme
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I have this issue that with the off canvas login it doesn’t login the user. it redirects to the login page after filling the username and password where you have to fill it in again to log in. any way to fix this?
Hello, Roldeco,
Thank you for choosing XStore as your WooCommerce WordPress theme.
We kindly request that you submit a support request via our support forum as it will be much more efficient in assisting you – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thank you for your cooperation.
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Hi. I have a site using Xstore and the extra product options plugin. Since your last update, when a product with options is added to the basket, nothing happens. The only way I’ve got around this is by putting the site in development mode on the server and completely disabling any caching. I’ve tried all options in the speed optimisation settings so is there anything else you could recommend please?
Hello, @gazpugh1,
Thank you for contacting us and for using XStore.
Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.
Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details with us via email or private content area of the support forum topic. This will allow us to review your settings and better understand the issue at hand and help you.
We kindly recommend that you take a complete backup of your site before proceeding.
We kindly request that you submit a support request via our support forum as it will be much more efficient in assisting you https://www.8theme.com/forums/xstore-wordpress-support-forum/ or You may contact us by submitting an email through the contact form located on our Themeforest profile page here: https://themeforest.net/user/8theme
We appreciate your cooperation and look forward to assisting you.
Best regards,
8Theme’s Team.
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Hello, can you please tell me in which file I can edit My account popup in header ? I mean this: https://prnt.sc/tLOFIa2ucHcp
Thank you
Hello, Samsoniiksvk,
Thank you for contacting us and for using XStore.
Could you please provide a more detailed description of the specific changes you wish to implement? Your clarification will help us to better understand and address your request.
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I need edit register tab content in this small popup because I set my store as B2B using B2B king and it added me there a lot of required fields as you can see: https://prnt.sc/DfETJqnSl-r0
it doesnt look good
I want to delete content of Register tab (registration fields) and add there Register button to redirect to register page.
Hello, Samsoniiksvk,
We would like to inform you that the file in question is situated within the file hierarchy of the XStore Core plugin. It is important to be aware that any alterations you make to this file will be replaced with the original version upon the plugin’s update.
Should you acknowledge and accept the implications of these changes, and are willing to re-implement your modifications subsequent to each update, you are at liberty to modify the et_b_account_link() function. This function is located in the following path: et-core-plugin/app/models/customizer/functions.php.
We trust that you will take this information into consideration when deciding to proceed with any modifications.
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is it possible to transfer this peace of function to theme child functions.php ? Or it has to be inside core plugin functions.php
Hello, Samsoniiksvk,
We appreciate your prompt response.
It has to be inside the Core plugin functions.php.
Should you have any further inquiries, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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How can I change the language of the sales booster texts?
Hello, @jhonedinsonv,
Thank you for using XStore theme and for contacting us.
We would like to inform you that the sales booster texts in question originates from the XStore theme and XStore Core plugin language file. To translate it, please refer to the XStore theme and Xstore Core plugin’s language file.
Go to Loco Translate > Theme & Plugins > select the Xstore theme & XStore Core plugin.Translate the necessary strings and Save.
For further guidance on translating the base theme, you may consult our documentation here: https://xstore.helpscoutdocs.com/article/30-base-theme-translation
We hope this information is helpful. Should you encounter any issues, please refer to our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/ for assistance.
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thank you
Hello, Kimplainten,
We appreciate your decision to select XStore as your WooCommerce WordPress theme.
Please be assured that we will respond to your email promptly.
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8theme team
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Hello, could you assist me with editing the AMP XSTORE Main Slider Title content and slide content to adjust font size and colors? I’ve been searching through the settings but haven’t found anything yet.
Hello, Fredbase,
Thank you for getting in touch with us.
We kindly request that you submit a support request via our support forum as it will be much more efficient in assisting you https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Hello! Woocommerce stopped sending emails notifications of the orders, do you know how can I solve it?
Hello, @jomannicoli,
Thank you for contacting us and for using XStore.
We kindly request that you conduct a test to evaluate the Email Functionality when the default WooCommerce theme, Storefront, is activated on your website. This can be done by navigating to Appearance > Themes within your site’s dashboard.
We kindly recommend that you take a complete backup of your site before proceeding.
Should the issue with the filter persist regardless of the theme activated, we advise you to seek assistance from the WooCommerce plugin support team for further investigation.
Additionally, Enable Order Notifications: Set up order notification emails to keep both you and your customers informed about order statuses. WooCommerce provides email templates that you can customize to match your brand.
WooCommerce provides extensive documentation and support resources that can help you with detailed instructions for each step along the way. https://woo.com/document/configuring-woocommerce-settings/#email-settings
Should you require any further assistance, please do not hesitate to reach out to us. Our support team is always available to assist you – https://www.8theme.com/forums/xstore-wordpress-support-forum/ or You may contact us by submitting an email through the contact form located on our Themeforest profile page here: https://themeforest.net/user/8theme
We appreciate your cooperation and look forward to assisting you.
Best regards,
8Theme’s Team.
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Thanks! I solve it with a plugin!
Hello, Jomannicoli,
You’re welcome!
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8theme team
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I have a LCP issue on all my products mainly due to the product image section. it looks like it’s lazy loading it and starts rendering pretty slowly. what can I do about this? Is there a toggle somewhere in the theme to make it load instantly instead? this impacts SEO negatively.
Hello, @Roldeco,
Thank you for contacting us and for using XStore.
If you wish to make it load instantly product image, Please navigate to XStore > Theme options > Speed Optimization > Image Loading Type > Select the “Default” value to always show the images.
Furthermore, to address the issues of Largest Contentful Paint (LCP) you can use a combination of techniques involving both server-side optimization and the WP Rocket plugin.
Should you require assistance or if the provided resource does not meet your needs, we kindly ask that you reach out to us directly. You may contact us by submitting an email through the contact form located on our Themeforest profile page here: https://themeforest.net/user/8theme or Our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ We kindly request that you provide us with the administrative access credentials to your WordPress site. This will enable us to thoroughly review the issue and offer the necessary assistance.
We appreciate your cooperation and look forward to assisting you.
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no the image is not the only issue. the entire product form is being lazy loaded or it’s AJAX i don’t understand, when hard refreshing the page i even see a round loading icon. i need to disable that.
preloader, that’s the term i was looking for. i got a preloader circling icon on product load, alltho it’s nowhere enabled.
Hello,
We are writing to inform you that we have responded to your email. Kindly check your inbox for our reply.
We would like to suggest continuing our conversation through email correspondence or by utilizing our support forum. Please feel free to reach out to us at your convenience using either of these methods.
For forum support, visit the following link: https://www.8theme.com/forums/xstore-wordpress-support-forum/
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I have received the email and tested out the function and the css. this was exactly what i needed, thank you!
Hello,
You’re welcome!
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Hello, this warning appears after WooCommerce updated today how it fix?? our theme (XStore Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.
Hello, FreeRoid,
Kindly navigate to the XStore section, proceed to the Pather, and select the ‘Refresh patches’ option. Once there, please apply the patch with the ID #9286983.
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Hello, can you share fixed “framework/features/woocommerce/estimated-delivery.php” file where bug fixed? “checked saturday and sunday,” – showing sunday as delivery day, site translated, thx a lot
Hello, Viap2347281,
Thank you for contacting us and for using XStore.
We are pleased to inform you that the latest version of our theme is available for download at the following link: https://www.8theme.com/downloads/
Should you require assistance or if the provided resource does not meet your needs, we kindly ask that you reach out to us directly. You may contact us by submitting an email through the contact form located on our Themeforest profile page here: https://themeforest.net/user/8theme. Please provide a detailed description of the issue you are encountering, as well as any necessary steps we may take to replicate the bug on our test site.
We appreciate your cooperation and look forward to assisting you.
Kind Regards,
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Hello, this warning appears after WooCommerce updated today how it fix?? our theme (XStore Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
xstore/woocommerce/cart/cart-shipping.php version 7.3.0 is out of date. The core version is 8.6.0,
Hello, Tiger1989r,
We appreciate you reaching out to us.
To proceed with the necessary updates, kindly download the ‘cart-shipping.php’ file from the following link: https://we.tl/t-xJdC4G30dA. Once downloaded, please upload the file to the ‘xstore/woocommerce/cart’ directory using an FTP client.
For future reference, we advise against updating WooCommerce prior to the corresponding theme update to ensure compatibility. You can find the latest compatibility information in our changelog at: https://xstore.8theme.com/update-history/
We thank you for your understanding and cooperation in this matter.
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8theme team
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I placed the file in the appropriate place but the problem was not resolved
Hello, Tiger1989r,
Have you cleared cache?
Kindly navigate to the XStore section, proceed to the Pather, and select the ‘Refresh patches’ option. Once there, please apply the patch with the ID #9286983.
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8theme team
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Yes I did everything you say
9286983 FIXED: Compatibility with WooCommerce v.8.6.0
2024-02-16 12:48:38 APPLIED
9286983FIXED: Compatibility with WooCommerce v.8.6.0 2024-02-1612:48:38 APPLIED
The error no longer appears. The problem has been resolved. I think it took some time
Hello,
You’re welcome!
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Hi, bug founded, when cart and account set to off-canvas, on cart and checkout pages social logins not showing ;\
*cart should be not epmty
Hello, Viap2347281,
Thank you for getting in touch with us.
We kindly request that you reach out to us through the email contact form available on our webpage at https://themeforest.net/user/8theme. Please provide a video that clearly demonstrates the issue you are encountering.
Thank you for your cooperation and we look forward to hearing from you soon.
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Hi!, could you please update the quform plugin? Thank you.
Hello, Marianogi,
Thank you for contacting us and for using XStore.
We are pleased to inform you that version 2.20.0 of the plugin is available for download at our official website: https://www.8theme.com/downloads/. Please note that this is the most recent version as listed on CodeCanyon at the following URL: https://codecanyon.net/item/quform-wordpress-form-builder/706149.
We would like to assure you that as soon as the plugin authors release an updated version on their platform, it will subsequently be made available on our site as well.
Thank you for your attention to this matter.
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Does this theme support WC Vendors to enable creating a multi vendor marketplace?
Hello, @lloydappy,
Thank you for contacting us and for using XStore.
We are pleased to inform you that the XStore theme is fully compatible with the three vendor plugins mentioned (Dokan, MultivendorX, WCFM). You have the flexibility to import any of our demos and activate the plugin of your choice. It is not necessary to use all three simultaneously; simply select the one that best meets your requirements.
The configuration process is straightforward, and you should be able to set up the plugin according to its documentation without encountering any issues.
Should you require any further assistance, please do not hesitate to reach out to us. Our support team is always available to assist you – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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This theme is all you need to build an amazing ecommerce website on Wordpress.
The support is 100% on point
Hello, Hanort,
Thank you for your comment and for being a valued customer of ours.
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what is the difference between Regular License and Extended License and the price of Extended License
Hello, @erfoud1,
Thank you for getting in touch with us.
Please find the attached image for your reference regarding pricing. https://ibb.co/P5y4hkv
Additionally, we recommend that you take a moment to read the accompanying article, as we believe it will provide valuable information. https://themeforest.net/licenses/standard
If you have any additional questions or concerns, please do not hesitate to reach out to us.
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The 8Theme Team.
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Hi guys. I have a pre sales question.
In the demo – Furniture03. When someone adds to cart and they view their cart on the the left panel that swings out, I don’t see an option for the customer to increase the qty. Its that just a setting that I can switch on and off like in. Can I also switch on a setting for the customer to add more qty below the product like in Demo – Grocery Market.
Hello,
Thank you for getting in touch with us.
“Show Quantity Input For Products” can be activated via Theme Options > Header Builder > Cart.
If you have any additional questions or concerns, please do not hesitate to reach out to us.
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