26871 comments found.
After I updated to 12.6.5, pages gave the following error at the top. This did not appear on posts, only pages. I rolled back to 12.6.4 and it went away.
Warning: Array to string conversion in/home/MYWEBSITE/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php on line 675
Hi,
That seems to be related to the fonts. We’ll make some tests, but could you please let us know if perhaps you have any custom fonts set in the theme panel? We are very sorry for this inconvenience.
Regards, Simion C.
why i am not able to unassign license key from domain? i have duplicated the previous website and there is no way to attch second license key and delete previuos one?? why help pls
Hi,
Unassigning the key is conditioned by a time delay. Please send us an email at contact@tagdiv.com and provide the license key, and explain what exactly you would like to do. We will check as soon as possible. Let us know.
Regards, Simion C.
I have problem with doctor and sent you email, login and respond
doctor demo data not displaying well, missing parts , have emailed, check and fix it ASAP
And jobs demo does not show candidates login etc? any video on how jobs work before I buy
Hi,
I have replied in the email this morning, please check as well and let me know if I can help with something else.
Regards, Simion C.
I see have responded, provide feedback, thanks
what are the features of the jobs demo, it does not really show features, chat, candidate dashboard, employee dashboard, bookmark resume creation etc
I will check the email and reply as soon as possible.
Regards, Simion C.
Ok, for most part working but now oly issue is doctor cannot login after account created, tabs for overview and review does not work on mobile browser and admin and doctor have different templates for posting, It will be best of doctor details for user is same as admin
Hi,
I will check and replay as soon as possible.
Regards, Simion C.
Doctor profile not loading well after update, i see doctor page as normal post
Hi,
I checked the problem with the doctor pages. The doctor cloud template was not set, I set it back now – https://prnt.sc/HmcpuF8wkrM8 Also I set the taxonomy template for the location, specialty, etc.
But I can’t explain why this happened. The templates were reset for some reason, and they had to be set again. Something must have happened during the update, if you updated the theme before this issue happened. I would recommend increasing the wp memory if possible – https://prnt.sc/MXPmHYpK-8dT Maybe such issues could happen due to low wp memory.
Regards, Simion C.
Thanks, any fix for the locations, it picks up location from google map and creates that location leading duplicates.
and jobhunt, any improvement to add employer, candidates application etc
There can’t be multiple locations with the same slug, they are different. It depends on the search made in the location finder and the selected location. According to that the theme will either create a new term, or add the listing to an existing term if the exact location is found and selected.
The Jobs demo uses companies, jobs, job applications. These can be modified, or more can be added. If you want to use this demo and you have questions, please let us know by email if possible. Same if you have any suggestions.
Regards, Simion C.
Why is it so hard to get a response from anyone on how to fix things?
Hi,
We are trying our best to reply to all the support requests as soon as possible. The support schedule is mentioned here https://forum.tagdiv.com/newspaper-theme-support/ Some delays can happen during this period, as we have an increased number of requests after the theme has been discounted. We are very sorry for the inconvenience.
Regards, Simion C.
Hello,
Why I get “Fatal error: Uncaught Error: Call to a member function is_post_type_archive() on string in” on 404 pages. Help!
Hi,
I can’t say unfortunately. I am checking a 404 page from my test install and there is no such error. If you want us to investigate, I suggest to send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check as soon as possible.
Regards, Simion C.
Hi, I cannot set the Cloud Page Template for my pages. Everything works fine for the Single Template (post) but the Page Template in uneffective.
Hi,
If you are referring to this section from the cloud library https://prnt.sc/yu-WdrNOvi_I this will import an actual page from the cloud library. It will appear in your pages panel. It’s not actually a page template, meaning that it can’t be set like a post template. Its called a template in the sense of being a page needed for a specific purpose. For example you need a contact page, then you can import a contact page “template” from the library. But in case I am misunderstanding what you are referring to, please let me know.
Regards, Simion C.
Thank you for your reply. My problem is that the Single Template applies to posts correctly but the Page Template has no effect on my pages. I need help because with the last theme update everything got messed up and this is the only thing I couldn’t fix.
Please send us an email at contact@tagdiv.com and provide a link to the website and admin login. Also please provide an example of the issue. This way we can avoid misunderstandings and we can check issues directly on the website. Let us know and we will check as soon as possible.
Regards, Simion C.
Hello I sent an email for support when am I suppose to get a reply. It’s been more than 2 days now
Hi,
Please note that we will reply to all the emails as soon as possible. No need to notify us when sending us an email. I have replied in the email, please check as well.
Regards, Simion C.
the theme hacked again find a solution please
Hi,
The solution is to clean the malware. The theme must be updated to the latest version in case you are still using old versions. And a security plugin such as wordfence should be installed in order to scan the website files and fine the malware. If you want we can take a look as well, you can send us an email at contact@tagdiv.com and provide a link to the website, admin login, also cPanel or FTP.
Regards, Simion C.
Oh , I messed up the discount.
Hi,
The discount has ended unfortunately. It lasted for a week. There will be more discounts over the year however. You could subscribe to our newsletter here https://bit.ly/2WJ2Opv and you will receive an email when there is a discount active.
Regards, Simion C.
ok Thanks am subscribed and I am waiting for the next discount
Good morning everyone,
we urgently need the clean version of the Newspaper 9.8 theme in a .zip file for a site that has the same theme with the same fully infected version. Could you provide us with this version?
Thank you
Hi,
We can provide the version you want. Please send us an email at contact@tagdiv.com and we will provide it. But please note that you should not be using such old theme versions, for compatibility and security reasons.
Regards, Simion C.
Hi Simion, I’m getting the following (front side debug enabled) on Video Format Posts (right before the featured video):
Warning: Trying to access array offset on value of type bool in */wp-content/plugins/td-composer/legacy/common/wp_booster/td_video_support.php on line 88
Warning: Trying to access array offset on value of type null in */wp-content/plugins/td-composer/legacy/common/wp_booster/td_video_support.php on line 88
Posts show fine until now, so I’m basically just reporting this, unless you have a quick fix.
Thank you! Best Regards
Hello,
Normally this warning will be removed if the debug will be set on false – https://forum.tagdiv.com/requirements-for-newspaper/ we’ll check it further for the coming updates and see what it can be done to resolve that waring.
Thank you! Calin
Hi Calin, yes, it’s hidden all the time, I was debugging something else when I saw it. Thank you! Best Regards
Kindly unlink my domain that is currently assigned to my account, that domain is no longer used by me.
Hi,
If the domain still used the theme, then it will not be possible to remove the domain from the key, only if the domain used a different license key or is no longer using the theme.
You can contact us via email at contact@tagdiv.com, provide the license key and we’ll add it in our system to be checked.
Thank you for your understanding! Calin
I want you to unlink my domains
Hi,
Please contact us on our email address at contact@tagdiv.com and provide the license key to check it has ben correctly used.
Thank you! Calin N.
Hi,
It has been 2 days i wrote a ticket and mail at support@tagdiv.com but my issue is not fixed, so i am writing here please check below…
“We got a new license for Newspaper Theme and we are using at www.organicgreekshop.com domain.
Please check why it is not working, i have reset 4-5 times but not working,
Purchase Date: 2024-03-13 16:27:30 UTC
Item ID: 5489609
We need to get this fix ASAP, it is urgent
Thank you
You should change your system to activate your themes, it is not working and we are facing problems, our work is getting delayed since purchasing the license.
it is working now, i disabled all the other plugins and then activated, it worked
Hi,
It seems that in this case it was the fault of a plugin that interfered with the theme activation system. I’m glad that you manage the situation!
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Regards, Calin
Hey TagDiv, Good Morning.
I have written down some features that every new theme developer provides but we are missing in the Newspaper theme.
These are the basic and most important features of a news website.
Can you please consider this in the upcoming updates?
1.) A newspaper’s own mobile responsive posts carousel/slider that swipes freely.
2.) Ability to write a live post on the website along with the live icon.
3.) Ability to insert recent posts or flexbox container between the posts article.
4.) Filter content by location-based tag.
5.) Dark mode feature (optional)
Thanks & Regards Johnson
Hello,
Thank you for your suggestions, some of them are already possible, and the rest of them I added on our list.
1) Added on our list.
2) If you need to writhe posts directly on frontend you can do it using our guide – https://forum.tagdiv.com/create-frontend-submission-form/ if this is not what you mean, please let me know!
3). This can be done using this guide – https://forum.tagdiv.com/set-block-inside-post-content/
4) Added on our list.
5) This can be done using an extra plugin.
Thank you! Calin
Hi, TagDiv Thanks for your feedback.
3). This can be done using this guide – https://forum.tagdiv.com/set-block-inside-post-content/ @@@I have checked it, sorry to say this is the temporary solution to do this.
Could you please add only this one feature to your list? it really helps us to enhance the user time on the website and many more benefits.
Thanks in advance waiting for your honest response.
Hi,
3. We are considering adding an option for that. But for the time being the only way to do it would be like in that guide. It will work fine like that, although its a bit more work. We can help with it however, please let us know at any time by email at contact@tagdiv.com
Regards, Simion C.
Super annoyed. Just renewed the support for this and tried to login says I already have an account with this activation number, reset password but the emails I use now dont work….. help please… prob old email addresses.
Hi,
Please contact us on our email address at contact@tagdiv.com and provide the license key used to extend the support and we’ll check and resolve the problem as soon as possible.
Thank you! Calin N.
Hi, After having updated the theme to 12.6.5, I can no more modify the menu (frozen) in Appearance section, and when deactivate the Newspaper Theme the whole menu section – in Appearance – disappear !! In addition, the video background (Youtube ID), or image, does not work any more in the Content module placed on a page. Can you please help to fix the mentioned issues? Thank you
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin
i have purchased theme on 10:13pm 14th march as per IST timezone. but when i click on activate it just looping on button, but theme is not activating (id 5489609 )
Hi,
We will take a look at the issue. Please send us an email at contact@tagdiv.com and provide a link to the website, admin login, and the license key. We will check as soon as possible.
Regards, Simion C.
Hi, I need some help
When I run Tag-Div composer – the stachethemes calendar is displayed – but not on the frontend. (the problem only affects single pages)
I also have this hook:
add_action(‘wp_head’, function(){ if (is_singular(‘stec_event’)) { \Stachethemes\Stec\Shortcode_Stec_Single::load_scripts(true); } });
Where do I have put this?
Hi,
That code should go in the theme functions file, you can add it there directly, or through a code snippets plugin, which would be better because its more future proof. Normally if you are adding the calendar in the post template via a shortcode (if the plugin provides it), it should work. Sometimes there could be issues however, plugins can conflict with each other.
Regards, Simion C.
Good afternoon. I am writing to you by email to link a license to a test domain. But there has been no response for three days now. Help me please.
Hi,
I’m not sure what happened in the first email, I am very sorry for the delay. I reassigned the key now, please check as well.
Regards, Simion C.
Спасибо, все решили!
