26703 comments found.
Hello there,
I’m using Qode Slider and the last working Bridge Theme version was 29.9
I’m desperatley waiting with each new release that the Qode Slider will start working again. But even now with the latest update 30.4 the Qode Slider still doesn’t work and only displays a black nothing.
I would be more than glad if someone would have a look at this issue and perhaps fix the Qode Slider in the next release?
thanks a lot & with best regards Ralf
Hi there,
Have you updated the Bridge Core plugin as well? So the latest Theme version is 30.4 and Bridge Core plugin is 3.1.6, please check this and keep us updated.
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Hi there, as I wrote Theme is the latest version 30.4 and Bridge Core is version 3.1.6 but the Qode Slider does not work. Only some black space is being displayed. Rolling back to Theme version 29.9 makes the Qode Slider display again. Also wrote a support ticket but no answer yet.
thanks & & with best regards Ralf
the support desk send me an email with instructions how to add the Qode Slider to the page.
I was using a raw_html element via WPBakery which doesn’t work without adding code to the functions.php
Adding the slider shortcode to the page setting -> Qode General -> Layer Slider or Qode Slider Shortcode finally did the trick and the qode slider displays again.
thanks & keep up the good work Ralf
Hi there,
We do see that your request at our help center has been responded so please check that and continue the conversation with our support team if needed.
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How much is the Extended License ?
Hi there,
Thanks for writing in! There is no option for the extended license and there is only Regular license which you can purchase.
Thanks for understanding
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I see, it means I can not use it for production environment, where I have real customers and payment, right? That’s according to the licensing scheme stated. Just to make sure It does not incur any legal obligations, otherwise your code is just for fun and testing, not for a real production work. Thanks for clarifying
Hi there,
Glad we could help.. You may use the theme on dev domain if you wish to test the features differently then your main domain, but this can be done with help of our support team.
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How can I edit the footer content on the demo?
I want to bridge logo on the footer and copyright text on footer.. Can’t see it on frontend where to edit.
I want to edit the footer text on the theme. I want to replace the bridge logo and the copyright text.
Hi there,
Thanks for writing in! Within our Qode Options > Footer you can set the layout of the Footer, if you wish to edit the content please navigate to Appearance > Widgets > Footer Widget Area and add, remove or edit the text in the corresponding Widget Areas.
We hope this helped and if you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Buenas tardes, tengo dos licencias compradas de este tema, Bridge, una esta en una web ya realizada y la otra estaba en una web que nunca se realizo, he intentando Deregister Theme y me dice que esa licencia esta en otra url, lo cual no es cierto porque esa url tiene el tema Hiroshi, tambien de ustedes, como lo puedo deregister el tema para usarlo en otra url?? gracias
Hi there,
Thanks for writing in! Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
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I’m experiencing a problem with the theme: when I open the product details on mobile and click on the image gallery, the images aren’t displayed. Instead, only the loading spinner appears against a black modal background. What steps should I take to resolve this issue?
Hi there,
Could you please provide us with your website URL so we can check this.
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Hi there,
This has already been resolved so please update your theme and its plugins to the latest version.
Thanks.
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Hi, QODE team. In the theme, do you have the trending “marquee banner” functionality?
Hi there,
Thanks for writing in! Could you please give us an example of the feature you are looking for.
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HI! can I use bridge themes in multiple websites at the same time? thanks
Hi there,
Thanks for writing in! By the regular license on Themeforest you can use one purchase for one domain only.
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OK! thanks! I see in many sites, using a svg logo. Can I use this format to add my logo in themes option logo? thanks!
Hi there,
Please be aware that our theme does not support SVG logos. We recommend using PNG images for your logo and setting the image size to be twice the height of the header. Please check the following article:
https://bridge.qodeinteractive.com/documentation/6-header-setup/6-2-logo-deep-dive/6-2-4-how-to-have-your-logo-appropriately-sized/Thanks for understanding!
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ok! thanks!
Hi there,
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Hi. I sent a support request email last week regarding licenses, but so far I’ve had no response. Can you check?
Hi there,
We could not locate any request so could you please send it once again.
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I’ve just sent the request to helpcenter@codeinteractive.com
Hi there,
Thank you, our support team will answer as soon as possible.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i need support there your web site i cannot send message there not have this theme . can you give me support mail
Hi there,
In order to submit a request, if this is your first time, you need to leave the Supported items field empty, and only fill in the Theme Name (Bridge), Theme Profile (Qode) and your PURCHASE CODE, after you have submitted a request you will be able to see your item under the supported items as well. Submit a ticket.
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Hi there,
We have been using your theme almost for a decade now and made beautiful websites with it. But I have noticed since the last update, when you add a new element in Visual composer, the page scrolls towards that object. This is very, very annoying. Could you at least make this optional or remove that? It is really slowing down the process of creating content.
Best Regards
Hi there,
Thanks for writing in! we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you and check this directly with you.
Thanks.
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Love the theme (have multiple licences)
I’m trying to import demo content for “Gardening” (Elementor) but it gets stuck at 50% every time.
Have tried multiple days, settings, etc. but no luck.
Can I just grab the demo files?
Hi there,
Thanks for writing in! Please check this article that can help you here.
Also if you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you still need assistance, we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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I updated the theme and bridge core and now my logo is gone and all my page content is blank….How do I fix this?
Hi there,
Could you please check if you updated the Bridge core to 3.1.5, even if you told us here usually this kind of issues appear if Bridge Core is not updated. You are more than welcome to share your website URL so we can check just in case.
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hello,
I am trying to manually change the h2 title in the blog post . i am able to access the code of the title its is Fubu Fashion Was One Of The Pioneers Of Streetwear Scene And Scared A Classic Hip Hop Fashion Style.
the support said that i should just simply manually change the p to H2 and that would make the title into h2 title which is crucial for structure
what it says
” this block contains unexpected or invalid content attempt recovery “
i just dont want to damage the site code so should i press attempt recover button
strong is the code and you have to change the p to make it a h2
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Hi, I just updated the theme to the latest version but it keep telling me the Layerslider WP, Slider Revolution and WPBakery Page Builder is outdated. It don’t not seems to update together with the theme, do we have to purchase separate license to get updates for these plugins ? right now the slider image on my front page is not showing up after doing theme update, I do not know if the cause is due to the outdated plugin version.
Hi there,
Thanks for writing in!
Possibly you forgot to update the plugins manually since the latest plugin versions are included within the new theme update, so please check this tutorial here on how to update the plugins manually.
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Hello, I’ m using the advanced tabs element. How can I reduce the width?
Hi there,
Could you please provide us with your website URL where this element is present so we can get a hint on what exactly you wish to achieve.
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Thanks a lot for replyy. I have fix this issue. I have also an another question. How can I set the logo on left side and the burger menu on right side on mobile version. My url: www.wade.gr
Hi there,
Glad we could help! You can try to add this code to Appearance > Customize > Additional CSS:
@media only screen and (max-width: 1000px){
.logo_wrapper, .q_logo a {
left: auto !important;
left: 0 !important;
}
.mobile_menu_button {
float: right;
}
}Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have add this code but the logo and mobile menu are on the same position. Please ckeck the screenshot on the following link https://imgur.com/a/P2LIwiE
Hi there,
CHecking your website we can see the logo positioned to the left and menu to the right, could you please clear your browser and server cache to see if this might affect your appearance.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok, it’s fix. How can I also set a link on image in advanced tabs elements on home page?
Hi there,
Please, since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Hi, i updated the theme from my wordpress panel and now my web “curueñoxtrem.es” just show the menu. Also my wordpress panel says “Your copy of the theme has not been activated. Please navigate to Bridge Dashboard where you can input your purchase code and activate your copy of the theme so you can have access to all the theme features, elements & options” but go to themes and its activated. Could you help me please?
Hi there,
Checking your website we do see that you forgot to update the Bridge Core plugin to 3.1.5 so please do that and let us know if everything is alright after that.
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i just update bridge core pluging but same error. ask me to activate the theme but it is activated…
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
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done, hope you can help me. Thx
Hi there,
Thanks, we will check this!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, is Bridge theme compatible with LearnDash plugin?
Hi there,
Thanks for writing in! Unfortunately, we haven’t tested this plgin within our Bridge theme, so we can not give definite answer about the compatibility.
You should know that Bridge theme has its own LMS plugin and it is covering courses which users can purchase and download. When it comes to LMS, all payment process is going through WooCommerce, so all payment options that are offered for in WooCommerce plugin are available. Here is part about LMS from our Official Manual http://bridge.qodeinteractive.com/documentation/21-lms/
Important part to know is that we have not tested this third party plugin (LearnDash) nor can we guaranty theme compatibility with it.
We hope this info will be helpful, and if there is any further question, please, let us know.
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hi, where i can find the italian traslation? thanx
Hi there,
Thanks for writing in! Please read more about translating your theme here.
We hope this helped and if you need any further assistance, you are more than welcome to submit a ticket to our Help Center and one of our support agents will assist you.
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Hi, a question before proceeding with the purchase.
Once a Demo has been imported, is it possible to import and use individual pages from other Demos?
The theme includes its own design blocks, in addition to those of the free version of Elementor? How many?
Can I save and reuse a those blocks from one Demo/Page to another? However, considering the use of Elementor as page builder?
Thank you
Hi there,
Thanks for taking an interest! Please check this article that explains well how to combine different pages from different demos.
We hope this helped and are available if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes we have seen the video, but it is not clear to us:
1- if after choosing and importing a Demo, you can import individual pages from another demo.
2- if the theme offers its own page blocks in addition to those provided by the Elementor page builder in the free version, and possibly which ones.
3- if these possible blocks (present in demos other than the one chosen) can be imported into the pages of the chosen demo (or into new pages to be created).
We hope we were clearer.
We await informations to proceed with the purchase.
Thank you.
Hi there,
1. You can import only one damo and that specific pages for that demo
2. & 3. If it is an Elementor demo then you can install the different demo on local installation and simply save template of a page and import it on another demo installation.
We hope this helped and let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
