6639 comments found.
Hello,
Just a suggestion here, as you have 130+ prebuilt demos, can you develop something like the “Kraft” theme? I like the front page be a simple silder and the website be real minimalist, the ‘Kraft’ homepage can only be imported from porfolios so that’s not quite suitable to me. I want just silders that I can simply add pictures and wordings.
Thanks,
Elf
Hello, Linnawong,
Thank you very much, we will consider your request. Currently, we have several minimalist versions available: - https://xstore.8theme.com/elementor/demos/minimal-electronics/ - https://xstore.8theme.com/elementor2/home-decor02/ - https://xstore.8theme.com/elementor/demos/minimal-fashion03/
Additionally, we have built slides in the admin section that you can separately import to your site. Please watch the video for more information: https://youtu.be/5ZwO_Cwzy14?feature=shared
We hope this information is helpful.
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Pre sale question ~ can you please confirm how you are able to get the vendor tab and the vendor name on the product page using elementor custom page build. Looks like the multivendor templates are only for WP bakery and you have 6o use the standard template with the theme to get this information with any of the other templates.
Hello, Lewchip,
We appreciate your interest in our theme.
We invite you to review a live example of our Single Product Builder integrated with Elementor and the Multivendor plugin at the following link: https://xstore.8theme.com/elementor/demos/niche-market02/product/fryer-with-dualzone-2/
As you can observe, vendor tabs are present, and additional data can also be displayed as required, utilizing features such as shortcodes, Elementor dynamic tags, etc.
Should you have any further inquiries or require assistance, please do not hesitate to reach out.
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hi, we have set two shipping rates for Italy, a standard rate and free shipping for orders equal to or greater than €90. The system works correctly when I purchase “simple” products (depending on the quantity and therefore the amount, it applies free shipping or not and vice versa. But the system does not work correctly when I try to purchase variable products, only the rate is always applied standard even when exceeding the amount of €90.
solved temporarily with WooCommerce → Status → Tools, and do the following:
WooCommerce transients – Clear Expired transients – Clear Clear template cache – Clear Capabilities – Reset Capabilities Clear customer sessions -Clear
but the second test same problem…
Hello, BillyBallo,
We kindly request that you conduct a test when the default WooCommerce theme, (Storefront), is activated on your website. This can be done by navigating to Appearance > Themes within your site’s dashboard.
Should the issue persist regardless of the theme activated, we advise you to seek assistance from the WooCommerce plugin support team for further investigation.
However, if the problem appears to be isolated to the XStore theme, we kindly ask you to contact us by email – https://themeforest.net/user/8theme Provide the URL of your site and temporary wp-admin access.
Thank you for your cooperation and we look forward to hearing from you soon.
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Hi, thank you for quickly response. I’ve solved the problem arose by entering the minimum order with decimals 90.00 if I enter only 90 and let the system complete with decimals when saving the setting then it works correctly
Hello, BillyBallo,
We are glad that you sorted it out.
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Hello,
I translated all possibilities into the word: ADD TO CART:
But in this part of the site it didn’t work, I believe that this string is not in the translation settings xstore-pt_BR.po or xstore-core-pt_BR.po.
https://imgur.com/vJwPoYJI’m waiting for help.
Hello, Ajotta,
Thank you for contacting us and for using XStore.
We kindly request that you reach out to us through the contact form provided on our webpage at https://themeforest.net/user/8theme . In your correspondence, please include the URL of your website along with temporary administrative access credentials for WordPress. This will enable us to review the translations for the XStore Core plugin, the XStore theme, and the WooCommerce plugin.
Thank you for your cooperation and we look forward to hearing from you soon.
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Hello, Rose_Tyler,
Thank you for your attention.
Hello, Ajotta,
You’re welcome!
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Hello, before purchase question. Is this a drag & drop with elementor theme? Also do you have a direct email that you can give me so everyone won’t read our conversations?
Hello, TrillionaireKeith,
Thank you for getting in touch with us.
We’ve answered by email.
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Hi, there is no way to edit the Static Blocks because it shows: PAGE NOT FOUND Please help with that…
In fact, if you click on view, it shows the message Page not Found, if you click on edit it never finishes loading
Hello, @karls-server,
Thank you for contacting us and for using XStore.
Please contact us via email at your earliest convenience for support (contact form on this page https://themeforest.net/user/8theme) OR via our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/ for assistance.
Kindly provide screenshot of the problem and provide a link to your website and temporary wp-admin access to facilitate our investigation and help you.
Thank you for your cooperation and we look forward to hearing from you soon.
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Hello,
We appreciate your decision to select XStore as your preferred WooCommerce WordPress theme.
For any inquiries or support requests, kindly reach out to us through the contact form available at our ThemeForest profile page: https://themeforest.net/user/8theme . Please include the URL of your website and provide temporary wp-admin access credentials. This will enable us to review the issue directly on your site and offer the necessary assistance. We have not encountered the described problem on our test sites.
Thank you for your cooperation.
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Thank you for your prompt response and I apologize, it seems that it is another plugin that was creating the problem for me, the theme works perfectly Thank you so much !
Regards,
Hello,
You’re welcome!
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Hi there,
I have requested to have domains with my purchase code deleted so that I can use it for new projects, however the domains have not been deleted yet and i am still waiting. When can I expect this to be completed? and is it possible to create an automatic deactivation option like most themes offer? this waiting period for someone from your team to manually deactivate codes slows down projects and I am sure is more work for you guys as well, please automate it. Thank you
Hello, HHCS2013,
Thank you for getting in touch with us.
1/ We have noticed that we have not received any recent email correspondence from you. To ensure your inquiries and issues are addressed promptly, we kindly request that you reach out to us using the contact form available at the following URL: https://themeforest.net/user/8theme.
2/ If you do not want to wait, we invite you to consult our comprehensive documentation for guidance on registering or deregistering the XStore theme for live or staging websites. You can access this resource here: https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites.
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Hi there the link you sent it says page not found!
Hello, HHCS2013,
We appreciate your prompt response.
1/ Here is the correct link https://themeforest.net/user/8theme , just without a dot at the end.
2/ You can activate XStore now.
3/ Should you have any further inquiries, we encourage you to contact us without hesitation by email directly via the contact form on this page – https://themeforest.net/user/8theme
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Why isn’t there a demo for a website selling digital products like designs, images, and videos? This element is essential but lacking.
Hello, Nabilmohamedtaher1818,
Thank you for contacting us and for using XStore.
Kindly take a moment to review this demonstration – https://xstore.8theme.com/elementor2/nft-crypto/product/driftershoots-out/
Our theme supports all woocommerce default product types including digital/downloadable products https://docs.woocommerce.com/document/digital-downloadable-product-handling/
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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In one of the latest updates, the product carousel stopped being responsive. Previously, it adapted from 4 products on desktop to 3 products on tablets and 1 product on mobile devices. However, now it shows 4 products on all devices. Additionally, the sticky button in the product footer to add to cart and buy now is misaligned, extending beyond the margin and not adapting to the screen. I need a solution; I’ve tried various ways to fix it without success. I thought about downgrading, but I can’t find a way to download 2 or 3 previous versions to temporarily resolve it. Furthermore, I’ve never been able to remove the cart, my account, and wishlist buttons from the top bar; they appear twice because I haven’t been able to remove them. I need solutions to all these problems; otherwise, I will rate with 1 star and consider changing the template.
Hello,
Thank you for getting in touch with us.
We understand your concerns regarding potential issues that may not have been caused by an update, as we have not encountered them on our test sites. However, we remain committed to assisting you and would like to investigate the matter further – https://themeforest.net/user/8theme
Please contact us via email at your earliest convenience for support (contact form on this page https://themeforest.net/user/8theme). Kindly provide a link to your website and temporary wp-admin access to facilitate our investigation.
Thank you for your cooperation and we look forward to hearing from you soon.
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Bonjour, je sais que je n’ai plus d’assistance mais une petite question ? Je ne peut pas activé mon theme depuis la mise à jour
“Une erreur s’est produite lors de l’appel de demande d’API. Il s’agit d’un problème courant causé par un certificat SSL. S’il vous plaît vérifiez-le ici. Si votre certificat n’existe pas ou contient des erreurs, veuillez contacter votre fournisseur de serveur.”
et le message :
“Nous ne parvenons pas à nous connecter à l’API XStore avec le thème XStore. Veuillez vérifier votre certificat SSL ou vos listes blanches. Erreur cURL 7 :”
Je veux juste savoir si il y a une solution ou si je met le theme à la corbeille ?
Bonne journée
Hello,
Thank you for getting in touch with us.
The situation you have described does not come with an update on the theme.
Please read the next articles https://copyprogramming.com/howto/curl-7-couldn-t-connect-to-host-what-is-wrong-in-my-settings https://wpastra.com/docs/wp_error-curl-error-7-failed-to-connect-to-websitedemos-net/ https://bobcares.com/blog/curl-error-7-failed-to-connect-to-port-443/
If you have any other questions, contact us by email via form on this page – https://themeforest.net/user/8theme
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How to better edit headers, footers and pages for a single product? Via Elementor or Customizer? What will give better website performance?
Hello, Febrow,
Thank you for getting in touch with us.
In the latest version, we have indeed introduced builders that allow for the editing of headers and other elements using Elementor instead of the customizer. We would like to highlight that all the available builders are currently of high quality, so you may choose according to your preference, but we recommend testing several to find the best fit for your needs.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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That’s why I’m asking which editing method is more efficient, because the template is very complex and unfortunately very slow. I am looking for all possible options available that will allow me to speed up the site.
Hello, Febrow,
General site speed depends on many factors, please read this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website , not just on the theme, and our theme is fully optimized.
We would recommend trying the new Elementor header that we have recently released, as it has been optimized to a superior level compared to the older version. Additionally, it might be beneficial to consider creating a lightweight header specifically for single product pages using conditions.
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Can the RnB plugin(https://codecanyon.net/item/rnb-woocommerce-rental-booking-system/14835145) be used alongside XStore’s industrial power tools demo?
Hello,
Thank you for your interest in our theme!
We did not test this plugin with our XStore so, unfortunately, we cannot guarantee full compatibility with this plugin.
However, we do provide a 7-day money-back guarantee. This allows you to purchase the theme and test it out. If you are not satisfied, you can request a full refund within the 7-day period.
We hope this information is helpful.
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But can XStore be used for rental & booking business? Or only for selling?
Hello,
We appreciate your response.
We are pleased to confirm that our theme is indeed suitable for rental and booking businesses. We have customers who are successfully utilizing the theme for such purposes. They have independently selected additional plugins to complement their needs and have not encountered any compatibility issues or have implemented custom modifications through a child theme and are currently satisfied with the outcome.
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Nice glad to hear that, Rose_Tyler!
Also, the team behind the RnB plugin stated “if the mentioned theme supports woocommerce custom product type then it should also work with our plugin”
...does this mean that RnB plugin can complement XStore theme without any issue?
Hello,
In the past, we have encountered clients with custom product types and the experience was satisfactory as there were no issues raised in that regard. While we cannot guarantee absolute compatibility, should any compatibility bugs arise, we are always willing to attempt a resolution. It is important to note that we have not officially tested compatibility with this particular plugin.
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Can the Dokan plugin be used with this website? https://xstore.8theme.com/elementor3/electronic-mega-market/
Hello, @nabilmohamedtaher1818,
Thank you for contacting us and for using XStore.
Yes, You can use Dokan plugin with any demo that XStore has.You can install Dokan for any demo.
The configuration process is straightforward, and you should be able to set up the plugin according to its documentation without encountering any issues.
Should you require any further assistance, please do not hesitate to reach out to us. Our support team is always available to assist you – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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I want to cancel my license because it has been used on a domain for testing purposes. I want to cancel it to reuse it effectively.
Hello, @nabilmohamedtaher1818,
Thank you for contacting us and for using XStore.
Please review the following documentation which outlines the current registration process: https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites
You are able to register the theme for use on a live site. Should you need to transfer the theme registration from one domain to another, you can deactivate the current domain through your account page and subsequently unregister the theme. This will allow you to activate the XStore theme on your actual live site.
Should you encounter any issues, please refer to our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/ for assistance.
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how can I deactivate Sticky
Hello, Wikings,
Thank you for choosing XStore as your WooCommerce WordPress theme.
We would like to inquire if you are referring to the sticky header feature. If so, you can disable this feature through the following navigation path: Theme Options > Header Builder. Additionally, if your query pertains to the sticky mobile panel, this can also be deactivated by accessing Theme Options > Mobile Panel.
Could you please specify which sticky feature you wish to turn off? For further assistance and detailed support, we encourage you to create a topic on our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/.
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Hello, how to setup different header menu for different pages? WordPress by default provide this option but with your theme this option of specifying the header menu for specific page is not there.
Hello, Mazenalali,
Thank you for contacting us.
We would like to inform you that our theme does not utilize the Display Location option as it is equipped with a Header Builder. This builder renders the Display Location unnecessary, as our theme supports the creation of Multiple Headers.
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Thank you for your answer, in this case is there any solution to control the display location of a menu ?
Hello, Mazenalali,
Yes, Header Builder > Multiple Headers > add new and set conditions on which pages to show it.
Should you already be the owner of the theme, please attempt to navigate through the specified path to the settings, and you will succeed. There is nothing overly complex; it is certainly worth a try.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Thank you so much yes it is what i was looking for and it works correctly
Hello, Mazenalali,
You’re welcome!
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when i load my pages since the new update i see the auto login popup from safari browsers in the middle of my website. any idea how this might have happened?
like this : https://ibb.co/hHdny0N
Hello, @Roldeco,
Thank you for getting in touch with us.
We would like to formally request that you submit your support inquiry through our dedicated support forum for a more expedient and effective assistance. Please visit the following link to proceed: https://www.8theme.com/forums/xstore-wordpress-support-forum/
Alternatively, you may reach out to us directly via email by utilizing the contact form available on our Themeforest profile page: https://themeforest.net/user/8theme -When describing your issue, please provide your site wp-admin access in private content area of the support topic with relevant URL of the page on which you are facing the issue so that we can take a closer look at your settings and help you.
Thank you in advance for your cooperation.
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Ok will do
edit: done submitted my topic.
Hello, @Roldeco,
Thank you for your cooperation.
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Hello,
When I search for importing the following template from Xtore control panel into my wordpress it does NOT appear.
https://xstore.8theme.com/elementor3/grocery-mega-marketHello, Renelorenzo,
Thank you for reaching out to us and expressing your interest in our new demo version.
In response to your inquiry, please be informed that the new demo will be accessible for import following our forthcoming theme update. At present, the demo is not yet available. We are anticipating the release of this update shortly, within the next week.
Should you require expedited access, we can provide you with the new 9.3 archives, which include a new demo. Contact us via form on this page – https://themeforest.net/user/8theme
Thank you for your cooperation.
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Thank you, it’s done!
Hello, Renelorenzo,
You’re welcome!
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Hello! Is compatible xstore with latest woocommerce version 8.7.0? My site is online, and I want to make sure everything is working well before I upgrade.
Please let me know! Best regards!
Hello, Eggeno,
Thank you for getting in touch with us.
We would like to inform you that details regarding compatibility can be found in our changelog, accessible via the following link: https://xstore.8theme.com/update-history/
Currently, our team is diligently working on a new version of the theme that will ensure compatibility with the latest WooCommerce update. We kindly ask for your patience and to refrain from updating your plugin until the new theme version is released.
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Perfect! Thank you
Hello, Eggeno,
You’re welcome!
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Hi there, i have a small question about pagespeed insights, everything looks great insted of LCP, randomly they dont like products images with tooltip “div.content-product > div.product-image-wrapper > a.product-content-image > img.attachment-woocommerce_gallery_thumbnail” ? any ideas?
Hello, Viap2347281,
Thank you for getting in touch with us.
We would like to formally request that you submit your support inquiry through our dedicated support forum for a more expedient and effective assistance. Please visit the following link to proceed: https://www.8theme.com/forums/xstore-wordpress-support-forum/
Alternatively, you may reach out to us directly via email by utilizing the contact form available on our Themeforest profile page: https://themeforest.net/user/8theme. When describing your issue, please provide a detailed account along with relevant URLs and screenshots to facilitate a thorough understanding of your request.
Thank you in advance for your cooperation.
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