26871 comments found.
You Theme is awesome and working fine. I have one comment to give here. Why are you putting a Banner Ads (https://tagdiv.com/submit-a-request/?utm_source=welcome_panel&utm_medium=banner&utm_campaign=custom_work&utm_content=active) on the WordPress Dashboard? It is so irritating that we faced after a premium theme for this reputed industry.
Hi,
Thank you for the appreciation, we are glad you like our theme. The advertisements you mention can be disabled, there is an option in the theme system status panel https://prnt.sc/kUuKIOmFRaE6 Please check there. Let us know at any time if we can help with something else https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Thank you
Good day! Edit Content is just loading infinitely. https://prnt.sc/FwLIpfOpW6OV
Hi,
You are referring to the WP Editor from tagDiv Composer, if this one is keep loading please check the restriction settings from security plugins and restriction code from the .htaccess file – https://i.imgur.com/6NDIKnb.png – https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the problem persist please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin
Hi, in the pagination options I would like to add my own text, like “read more about … category-name” but I can’t find the option , how can I do this?
Hi,
That depends. Please send us an email at contact@tagdiv.com and provide a link to the website and an example of what exactly you would like to do. This way it will be clearer, and if it can be done we will help with it. Let us know.
Regards, Simion C.
Hello, before buying I want to ask if the ADs manager banner (custom photo not google ads code) have the click counter or not. Is it possibile to track them? best Paolo
Hi,
The theme itself does not provide the option to track clicks on the ads unfortunately. You could use plugins such as ad rotate, which I believe has options to track the clicks. The ads and ad groups can be created with the plugin, and displayed via shortcodes anywhere on the website, and you will have statistics for the ads provided by the plugin. You could give it a try. Let us know if we can help https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Team, as discussed earlier, had malware issues from your theme and not yet resolved from your support. kindly help as the url keeps redirecting to malware sites. Appreciate your help on this
Hi,
I see you are using a theme version from about 5 years ago, which is a security risk. We can provide the steps to clean the malware, which you can then try on your website. Or if you want, we can update the theme and clean the malware. Please let us know what you decide, the sooner the better. I suggest to send us an email at contact@tagdiv.com and let us know as soon as possible.
Regards, Simion C.
hi Simon, Thanks for your response. i didnt get an option to update my theme in my console directly. the particular tab is missing. to update my theme / support, tagdiv charges 240$ as per your email. kindly advise as we don’t want to loose our content and fix these malware issues in theme as soon as possible.
Hi,
The theme has an automatic update option now, but this was added in a newer version than the one you are using. So the theme will have to be updated manually this time. The steps for updating the theme manually are described in this guide https://tagdiv.com/update-newspaper-theme/ Updating the theme is the first and required step. Then there are more steps for cleaning the malware. It depends on what you want to do, if you want to begin cleaning the malware yourself, you can contact us by email and we will try to provide suggestions. If you want us to do it, we can do it through our custom work services. Let us know.
Regards, Simion C.
Hello team,
i have been using momentum prebuilt theme from newspaper. would like to know how do i change the mentioned text on the home screen design. (ref https://prnt.sc/o6pHFwi4sfk7 )
i am able to change other texts but not the mentioned one. not sure where to edit that particular text.
hope i get the help. thank you
Hi,
The text is actually entered in a raw HTML element below that top section, here https://prnt.sc/H7JpIZTX6I6a That is where you can change the text as you want. Please try it. Let us know if you have more questions, I suggest using the support forum or to send us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
I have a client with which I’ve started working with and she was already with that theme (everything up to date). I am surprised, because for years in WP development, I see for the first time so security compromised WP thing and it is not just the theme, but and some of its extensions. I am not sure how that thing is possible to exists in Envato at all: https://www.bleepingcomputer.com/news/security/over-17-000-wordpress-sites-hacked-in-balada-injector-attacks-last-month/ https://www.malcare.com/blog/tagdiv-4-1-xss-vulnerability/
Hi,
Sorry to hear that. Sometimes there can be vulnerabilities in any theme or plugin. We have released very important security updates over the years, and it is very important to keep the theme updated https://tagdiv.com/newspaper If the website was infected with the malware you mention, that most likely means it happened while using an old theme version. The vulnerability was fixed in an update we released shortly after it was identified. But if the website was already infected with malware, updating the theme may not solve all the problems unfortunately. It will require additional l steps to clean it, like using wordfence to scan the website files. If you need help cleaning the website, we can take a look, you can send us an email at contact@tagdiv.com and let us know.
Regards, Simion C.
Hello, is there any booking plugin to use with your template ? I mean for example to create a web site like booking.com, thanks
Hi,
Our theme provides listing/directory features https://tagdiv.com/newspaper-theme-12-update-is-live-explore-the-new-features/ It is compatible with the ACF plugin which can be used to create the custom post type and custom fields, needed for bookings for example. You could install a listing demo, and customize it for bookings. It is possible to create such a website, but it will require either installing a listing demo and customizing it, or building it directly without installing a demo. Please let us know if you have more questions, I suggest using the support forum or to send us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Thanks. Well I was just wondering if you had tested any specific booking plugins that best works with your software, ACF plugin is let’s say ‘the last chance’.
Hi,
We haven’t unfortunately, so I can’t make a recommendation of a plugin to use. You could try a few plugins, usually most plugins work fine with the theme. In case we can help with something, please let us know https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Default font-weight of strong is 500. How to change font-weight. And where?
Hi,
The default font weight means 400. In the composer most elements have font settings, including for the font weight. It’s in a dropdown like this https://prnt.sc/hjXbFiINNSx0 So you can set a different font weight for the elements you want. In case there are issues or if you have more questions, please let us know via the support forum or send us an email https://forum.tagdiv.com/newspaper-theme-support/ We will check and help as soon as possible.
Regards, Simion C.
Hi respond to email, when you login, you cannot add doctors
Hi,
I checked and replied now. Let me know.
Regards, Simion C.
I have done as instructed and still same issue check email for feedback and respond asap
Hi! What’s the status of the Theme and new Wordpress 6.5 in terms of compability?
I don’t want to cause issues for my client by updating the WP prematurely.
Thanks!
Hi,
We have tested the RC versions before the Wordpress 6.5 update was released, and since it was released. We haven’t found any issues, nor have we had reports from our users so far. So it would be safe to say that the current theme version is compatible with Wordpress 6.5. But in case there are any issues, please contact us by email at contact@tagdiv.com and we will check as well.
Regards, Simion C.
Can we decrease the width of the mega menu, if set as page. https://prnt.sc/Xb3c2iO82o38
In this case there are three columns, but let’s say if we only had one column?
Hi,
These container and content width settings will work for a page menu as well https://prnt.sc/4B81Qd0v-sWn So you can adjust the width using them, please try it. And please let us know if you have more questions. I suggest using the support forum or to send us an email if possible https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
I can’t find a way to turn or turn off Sticky Header. Its not in theme panel, neither it gets displayed after clicking website Manager option. https://prnt.sc/OwSMx8hZHZgC
Also, is there a way that the Header doesn’t disappear at all.
It disappears for a second and then comes back
Hi,
That can be done from a location where the header is displayed. After you set the header to be displayed on the website, you can do it from the homepage for example. Then the header will have the options you are looking for https://prnt.sc/TXXf3oW0nIHy Please try it.
Regards, Simion C.
Also, in your job theme is it possible to create a company without logging in. If yes, How to enable that?
Nevermind. Resolved. Thankyou anyways.
Hi, how to edit DEFAULT SITE POST TEMPLATE, not custom?
Hi,
Editing the non-cloud post templates isn’t possible, unless you modify their code. But I’m not sure why you would like to do that. Please send us an email at contact@tagdiv.com and explain a bit more. We will check and reply as soon as possible.
Regards, Simion C.
Hello. I am using additional plugins for gutenberg. Since my favorite newspaper theme doesn’t have advanced editing options within the article. I use the Greenshift plugin. Also I am a fan of Microdata schema.org Look I made a test page using multiple blocks, with schema markup. One of the blocks, video, shows an error in
https://validator.schema.org/#url=https%3A%2F%2Ftvoy-bizness.ru%2Ftest%2F https://skr.sh/sP7uwKfFYdLCan you help me fix this error?
Hi,
Not sure what to suggest. Maybe its loaded incorrectly, but I can’t say how exactly. Maybe the VideoObject can’t be used within an article schema. The supported properties for the article are mentioned here https://schema.org/Article There doesn’t seem to be much information about such cases, and I don’t know what the problem can be solved unfortunately. If I find something about it, I will let you know.
Regards, Simion C.
Good afternoon! Tell me how to change domain names after activating the theme. Previously, the license was linked to 2 domains, but now we want to change the domain names to others. I don’t see a button for changing domain names in .
Hi,
That is possible, but only after the time delay passes. There is a time delay before a key can be reassigned to other websites. But if its an emergency, please send us an email at contact@tagdiv.com and provide the license key, and also please mention what exactly you would like to do. Let us know and we will check as soon as possible.
Regards, Simion C.
Hi,
No problem, please let us know at any time if you have requests or suggestions.
1. The featured audio set for a post is displayed via the featured image element https://prnt.sc/9uU2UYmaWF2n So it can be placed anywhere in the post template. That featured image element can display a featured image, video, or audio.
2. You could use a custom field. If its text, you can then enter it in the post edit screen, per post, and then display it in the post using the custom field element https://prnt.sc/AZjJVTuU_K_W About the autoplay option, so there should be an option to use additional audio files, before or/and after the featured audio, this is clear enough.
3. Any block used in a post template can display related articles https://prnt.sc/PH1PJRUSb2Ku I’m not sure what you are updating manually, please explain a bit more.
4. The last modified date element https://prnt.sc/-sPBP1F_RM1W has date format option. So if you want to display the time as well, please enter the format for it. This element displays the publish date if the post has no modifications. When the post is modified, it will display the modified date. So you could already use it as it is.
Let me know.
Regards, Simion C.
About the 2nd, yes. Imagine an interview vlog channel having its own signature jingle. they could link it in front/end of the actual audio, without having to edit the actual file always. It could also be used to play an ad, and if it’s not edited into the actual audio file, it could be changed easily for multiple audios at once. for videos too, of course. it’s the same thing with those.
About the 3rd, those ready-made related fields are too generic. For example, if I have news about Bill Clinton and use the tag “USA” and then have solar eclipse news with the same tag “USA”, both show up when I write news about Alaska Pox and use the tag “USA” in it. not really the desired effect. We need something that is limited to one topic only; let’s say I cover a murder investigation and there are multiple news from the topic, it would be nice to actually be able to list all related articles instead of manually adding the links to each news separately and the system throwing in random news about pizza hut, just because they share a tag or a category. I know this is a bit tricky, I can’t figure out how you could do it – unless some sort of “topic ID”.
About the 4th, it’s not a good journalistic practice to remove the original published date if an article is modified, hence both would need to be visible when there actually is an edit. now it shows both even without edit. didn’t know about the time, thanks for that.
About the first, thanks. need to go through your post and test.
Hi again, simion. I put the audio on “featured image” as you suggested, but I couldn’t get the custom field to show up. and, on top of that, now when I don’t have an audio I have this: https://verkkomedia.org/gfx/Screenshot-2024-04-08%20215452.png
Please add checkboxes to choose the formats it’s supposed to show. and please, be rather quick… 
Hi,
2. I have added this on our suggestion list and it will be considered.
3. That method of displaying related articles is indeed a tricky one. The theme does what it should, meaning that it can display related articles, by category, or tag mainly. But as you say, there’s no way to specify which related posts should be displayed. Unless the block is filtered manually by post IDs, but then those exact posts will be displayed for every post that uses that template. And building a post template for almost every post is out of the question. I’m afraid there’s no filter/sort solution for that.
4. I understand now. The modified date element should appear only when the post is modified. I will add this on our list as well. In the meantime you could use a duplicate of the post template. So two templates, one that displays just the publish date, and one that has both the publish date and the modified date in it. Then when you modify a post, you can select the template with the modified date in it. It’s kind of inconvenient perhaps, but it will work.
About the featured audio, I am looking at that post, and its not an audio post. The format must be audio and a featured audio must be set https://prnt.sc/FyOliF34fzBE and in the template this element must be used https://prnt.sc/_AosCyOEsYW4 That is all basically, it should work fine. The point of creating an audio post, is having a featured audio set. If you don’t have one, the featured image element will display the featured image. I believe you are using both elements that can display the featured image in the post. Maybe create a post template specially for audio posts, and set that one for them specifically, especially if you want to display both the featured image and the featured audio. Or else for normal posts you will have the featured image twice.
Regards, Simion C.
Exactly what I said, it is not an audio post and it shows the featured image twice, because the shortcode is included in the template. not all posts are audio (or video), and the posts generally have an image to display. this double posting of the images makes the feature unusable, it only works if 100% of the posts are audio (or video).
Just in case you still didn’t understand, the featured image -trick worked well with audio, but not all posts are audio and the posts that are not, get fu*ked up.
By adding a checkbox for allowed media formats, I could choose what formats the extra “featured image” -box would show, ie, limit it to audio only and then it would be hidden if there is no audio.
Hi,
Normally an audio post displaying the featured audio in the post page, not a featured image as well. It is normal that if you are using both elements that can display the featured image, and the post is not an audio post, then the featured image will be displayed twice. You will need two post templates, one for normal posts with just one element that displays the featured image, and one for audio posts with both elements, and then set them accordingly, from the post page. Using two post templates will work fine, and its the only solution at this time. You can quickly duplicate the existing post template to have a second one. I am sorry for this inconvenience.
Regards, Simion C.
How to Fix this??? My support got expired. But this is the only help I need. Let me know pls.
Hi,
So when you change the icons around the image, the image gets smaller. Not sure why that happens, I’m changing them and it doesn’t do that https://prnt.sc/NU-1Oh2cQC1N The image is set as a background for the row https://prnt.sc/I3lC2wQ3ulQP so it should remain as large as the row is. Or maybe I am misunderstanding. I suggest to send us an email at contact@tagdiv.com and provide a link to the website and admin login, also an example of what you want to do, so we can try it on the website directly.
Regards, Simion C.
Ok. Let me try
in your demo other only main default demo “DEFAULT NEWSPAPER PRO” works fine with https://pagespeed.web.dev/
that default demo “DEFAULT NEWSPAPER PRO” , other than it ,all demo has errors.please check yourself.
it only works fine in your hosting or in your side…
my problem is
1 – i had reset my server several times. 2 – checked all demos by installing them in my wordpress site. 3 – installing uninstalling all extra plugins like jet, seo ,css, bla bla bla
but “DEFAULT NEWSPAPER PRO” in my site has errors in “pagespeed”
68 – 91 – 72 – 93
this type of score i found everytime.
i don’t know why. if i don’t install any plugins than also i found less score.
please help me…......................................
please.
thank you god bless you.
Hi,
The performance of a website depends on many factors, not just the theme. Sometimes it takes some time and testing to get the best results. We could try and provide suggestions that you can then use on your website, for improving the page speed. I suggest to send us an email at contact@tagdiv.com and provide a link to the website, also please mention what optimization you have made for the website so far. Let us know at any time.
Regards, Simion C.
