26893 comments found.
Hello theme developers! I have a lot of questions for you. I bought the theme and so far it has been a big disappointment.
1. On what basis do you shove your fucking ads into the topic by default? It’s already paid, what kind of disgrace is this? Moreover, even if I disable it in the admin panel, it is still displayed. What is this, on what basis?
2. Why are your demos so glitchy? I put my logo, but 2 is displayed, what is this?
3. You describe your theme as the best, and indicate that you can automatically install any language. Firstly, the theme control language does not change. Secondly, even within the site, the translation is not complete and crooked.
Hi,
Sorry to hear that. For support related issues please use the support forum or to send us an email at contact@tagdiv.com https://forum.tagdiv.com/newspaper-theme-support/ so we can check as well. This way you can provide more details about each issue, screenshots, a link to the website, which will be helpful for us to provide more accurate support.
1. The theme advertisements can be disabled, I tested the option and it works fine https://prnt.sc/ew4KyjCDWGcx Disabling that option should disable the advertisements. Or are you referring to something else perhaps?
2. If there are 2 logos displayed, that means there are 2 logos set. The demo logos should be removed when setting your own logos. It depends on the demo you installed. Some demos use text logos, image logos, SVG logos.
3. The theme translation options https://forum.tagdiv.com/loading-translations/ will affect various texts displayed on the website, not the theme panel or the backend.
I suggest to send us an email and provide a link to the website and admin login. We will check the issues you reported directly on the website. Let us know so we can check as soon as possible.
Regards, Simion C.
Hi,
Initially all the blocks have the same filtering and sorting, so they will indeed display the same posts after placing them in the page. But there are options to filter the blocks by category, tag, etc. please check this guide https://forum.tagdiv.com/flex-block-settings-guide/ there is a section about the filters in it. Maybe the offset option will be useful as well https://forum.tagdiv.com/offset-feature/ Or maybe the unique articles option https://forum.tagdiv.com/unique-articles/ Let us know if you need help with it, I suggest using the support forum if possible https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Also the Logo is replaced with the Newspaper in English language. and i would likt the RTL for the Menu to be Left to right in English.
Thank you,
Hi,
I believe you mentioned this in a topic on our support forum. In case you want us to take a look directly on your website, you can send us an email at contact@tagdiv.com and provide a link to the website and admin login. I think it is a matter of translating the header and footer templates, these can be set per language. Every type of cloud template can be set per language. We will take a look if you want us to, let us know by email at any time.
Regards, Simion C.
You Theme is awesome and working fine. I have one comment to give here. Why are you putting a Banner Ads (https://tagdiv.com/submit-a-request/?utm_source=welcome_panel&utm_medium=banner&utm_campaign=custom_work&utm_content=active) on the WordPress Dashboard? It is so irritating that we faced after a premium theme for this reputed industry.
Hi,
Thank you for the appreciation, we are glad you like our theme. The advertisements you mention can be disabled, there is an option in the theme system status panel https://prnt.sc/kUuKIOmFRaE6 Please check there. Let us know at any time if we can help with something else https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Thank you
Good day! Edit Content is just loading infinitely. https://prnt.sc/FwLIpfOpW6OV
Hi,
You are referring to the WP Editor from tagDiv Composer, if this one is keep loading please check the restriction settings from security plugins and restriction code from the .htaccess file – https://i.imgur.com/6NDIKnb.png – https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the problem persist please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Calin
Hi, in the pagination options I would like to add my own text, like “read more about … category-name” but I can’t find the option , how can I do this?
Hi,
That depends. Please send us an email at contact@tagdiv.com and provide a link to the website and an example of what exactly you would like to do. This way it will be clearer, and if it can be done we will help with it. Let us know.
Regards, Simion C.
Hello, before buying I want to ask if the ADs manager banner (custom photo not google ads code) have the click counter or not. Is it possibile to track them? best Paolo
Hi,
The theme itself does not provide the option to track clicks on the ads unfortunately. You could use plugins such as ad rotate, which I believe has options to track the clicks. The ads and ad groups can be created with the plugin, and displayed via shortcodes anywhere on the website, and you will have statistics for the ads provided by the plugin. You could give it a try. Let us know if we can help https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Team, as discussed earlier, had malware issues from your theme and not yet resolved from your support. kindly help as the url keeps redirecting to malware sites. Appreciate your help on this
Hi,
I see you are using a theme version from about 5 years ago, which is a security risk. We can provide the steps to clean the malware, which you can then try on your website. Or if you want, we can update the theme and clean the malware. Please let us know what you decide, the sooner the better. I suggest to send us an email at contact@tagdiv.com and let us know as soon as possible.
Regards, Simion C.
hi Simon, Thanks for your response. i didnt get an option to update my theme in my console directly. the particular tab is missing. to update my theme / support, tagdiv charges 240$ as per your email. kindly advise as we don’t want to loose our content and fix these malware issues in theme as soon as possible.
Hi,
The theme has an automatic update option now, but this was added in a newer version than the one you are using. So the theme will have to be updated manually this time. The steps for updating the theme manually are described in this guide https://tagdiv.com/update-newspaper-theme/ Updating the theme is the first and required step. Then there are more steps for cleaning the malware. It depends on what you want to do, if you want to begin cleaning the malware yourself, you can contact us by email and we will try to provide suggestions. If you want us to do it, we can do it through our custom work services. Let us know.
Regards, Simion C.
Hello team,
i have been using momentum prebuilt theme from newspaper. would like to know how do i change the mentioned text on the home screen design. (ref https://prnt.sc/o6pHFwi4sfk7 )
i am able to change other texts but not the mentioned one. not sure where to edit that particular text.
hope i get the help. thank you
Hi,
The text is actually entered in a raw HTML element below that top section, here https://prnt.sc/H7JpIZTX6I6a That is where you can change the text as you want. Please try it. Let us know if you have more questions, I suggest using the support forum or to send us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
I have a client with which I’ve started working with and she was already with that theme (everything up to date). I am surprised, because for years in WP development, I see for the first time so security compromised WP thing and it is not just the theme, but and some of its extensions. I am not sure how that thing is possible to exists in Envato at all: https://www.bleepingcomputer.com/news/security/over-17-000-wordpress-sites-hacked-in-balada-injector-attacks-last-month/ https://www.malcare.com/blog/tagdiv-4-1-xss-vulnerability/
Hi,
Sorry to hear that. Sometimes there can be vulnerabilities in any theme or plugin. We have released very important security updates over the years, and it is very important to keep the theme updated https://tagdiv.com/newspaper If the website was infected with the malware you mention, that most likely means it happened while using an old theme version. The vulnerability was fixed in an update we released shortly after it was identified. But if the website was already infected with malware, updating the theme may not solve all the problems unfortunately. It will require additional l steps to clean it, like using wordfence to scan the website files. If you need help cleaning the website, we can take a look, you can send us an email at contact@tagdiv.com and let us know.
Regards, Simion C.
Hello, is there any booking plugin to use with your template ? I mean for example to create a web site like booking.com, thanks
Hi,
Our theme provides listing/directory features https://tagdiv.com/newspaper-theme-12-update-is-live-explore-the-new-features/ It is compatible with the ACF plugin which can be used to create the custom post type and custom fields, needed for bookings for example. You could install a listing demo, and customize it for bookings. It is possible to create such a website, but it will require either installing a listing demo and customizing it, or building it directly without installing a demo. Please let us know if you have more questions, I suggest using the support forum or to send us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Thanks. Well I was just wondering if you had tested any specific booking plugins that best works with your software, ACF plugin is let’s say ‘the last chance’.
Hi,
We haven’t unfortunately, so I can’t make a recommendation of a plugin to use. You could try a few plugins, usually most plugins work fine with the theme. In case we can help with something, please let us know https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Default font-weight of strong is 500. How to change font-weight. And where?
Hi,
The default font weight means 400. In the composer most elements have font settings, including for the font weight. It’s in a dropdown like this https://prnt.sc/hjXbFiINNSx0 So you can set a different font weight for the elements you want. In case there are issues or if you have more questions, please let us know via the support forum or send us an email https://forum.tagdiv.com/newspaper-theme-support/ We will check and help as soon as possible.
Regards, Simion C.
Hi respond to email, when you login, you cannot add doctors
Hi,
I checked and replied now. Let me know.
Regards, Simion C.
I have done as instructed and still same issue check email for feedback and respond asap
Hi! What’s the status of the Theme and new Wordpress 6.5 in terms of compability?
I don’t want to cause issues for my client by updating the WP prematurely.
Thanks!
Hi,
We have tested the RC versions before the Wordpress 6.5 update was released, and since it was released. We haven’t found any issues, nor have we had reports from our users so far. So it would be safe to say that the current theme version is compatible with Wordpress 6.5. But in case there are any issues, please contact us by email at contact@tagdiv.com and we will check as well.
Regards, Simion C.
Can we decrease the width of the mega menu, if set as page. https://prnt.sc/Xb3c2iO82o38
In this case there are three columns, but let’s say if we only had one column?
Hi,
These container and content width settings will work for a page menu as well https://prnt.sc/4B81Qd0v-sWn So you can adjust the width using them, please try it. And please let us know if you have more questions. I suggest using the support forum or to send us an email if possible https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
I can’t find a way to turn or turn off Sticky Header. Its not in theme panel, neither it gets displayed after clicking website Manager option. https://prnt.sc/OwSMx8hZHZgC
Also, is there a way that the Header doesn’t disappear at all.
It disappears for a second and then comes back
Hi,
That can be done from a location where the header is displayed. After you set the header to be displayed on the website, you can do it from the homepage for example. Then the header will have the options you are looking for https://prnt.sc/TXXf3oW0nIHy Please try it.
Regards, Simion C.
Also, in your job theme is it possible to create a company without logging in. If yes, How to enable that?
Nevermind. Resolved. Thankyou anyways.
Hi, how to edit DEFAULT SITE POST TEMPLATE, not custom?
Hi,
Editing the non-cloud post templates isn’t possible, unless you modify their code. But I’m not sure why you would like to do that. Please send us an email at contact@tagdiv.com and explain a bit more. We will check and reply as soon as possible.
Regards, Simion C.
Hello. I am using additional plugins for gutenberg. Since my favorite newspaper theme doesn’t have advanced editing options within the article. I use the Greenshift plugin. Also I am a fan of Microdata schema.org Look I made a test page using multiple blocks, with schema markup. One of the blocks, video, shows an error in
https://validator.schema.org/#url=https%3A%2F%2Ftvoy-bizness.ru%2Ftest%2F https://skr.sh/sP7uwKfFYdLCan you help me fix this error?
Hi,
Not sure what to suggest. Maybe its loaded incorrectly, but I can’t say how exactly. Maybe the VideoObject can’t be used within an article schema. The supported properties for the article are mentioned here https://schema.org/Article There doesn’t seem to be much information about such cases, and I don’t know what the problem can be solved unfortunately. If I find something about it, I will let you know.
Regards, Simion C.
Good afternoon! Tell me how to change domain names after activating the theme. Previously, the license was linked to 2 domains, but now we want to change the domain names to others. I don’t see a button for changing domain names in .
Hi,
That is possible, but only after the time delay passes. There is a time delay before a key can be reassigned to other websites. But if its an emergency, please send us an email at contact@tagdiv.com and provide the license key, and also please mention what exactly you would like to do. Let us know and we will check as soon as possible.
Regards, Simion C.
