26703 comments found.
Why aren’t the names of article tags and category displayed in the website title? The title only shows the website name. Do I need to enable settings somewhere?
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Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Hi, it seems to be a vulnerability in revolution slider 6.6.20 – please release last version 6.7.0 [WordPress Revslider plugin <= 6.6.20 – Authenticated (Author+) Stored Cross-Site Scripting vulnerability]
Hi there,
Thanks for writing in! Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
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Hi, I have your latest theme version 30.4.1 but the latest disponibile rev slider version with it is 6.2.20 Not 6.7.0
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Thanks for writing in! If you need an immediate update of any of the plugins, pleaseend us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
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Is the latest version of Bridge (30.4.1) compatible with WordPress 6.5?
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Thanks for writing in! Yes it is compatible with the latest version of WordPress.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I added the Testimonial carousel but it does not rotate nor display three testimonials. I can’t understand why this does not work. Can you assist? Here’s a link to the page and the settings are below the carousel https://downtown-beautybar.com/testimonials/. Thanks!
Hi there,
Thanks for writing in! We do see that you have updated the theme but forgot to update the Bridge Core plugin to 3.1.6.
You should know that you need to update the plugin manually so please update the plugin to the latest version and let us know if this resolved the issue with the testimonials.
It also seems like you only have 1 testimonial on this page so please add more items as well https://imgur.com/e3JIr4g
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Perfect, that did the trick! Thank you for your help and the prompt reply!
Hi there,
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Hi ! I hope you’re doing well ! Is there a possibility to integrate a calendar feature? for our running events page. We’re looking to display multiple race dates with their respective names and locations. Do you already have any existing calendar functionality that could be adapted for this purpose?
Let me know if this is something feasible and if you need any further details.
Thank you!
Hi there,
Thanks for taking an interest!
Timetable Responsive Schedule For WordPress plugin is bundled with the theme and you can use it for for events. It also have booking functionality. You can read more about the plugin’s page https://codecanyon.net/item/timetable-responsive-schedule-for-wordpress/7010836
First, you need to have some events created, and in order to add them to a page, there are two elements available for that purpose: Timetable Event Hours and Timetable Event Info Holder
Also, you can see it in action in this demo for example http://bridge78.qodeinteractive.com/ – ALL WEEKLY EVENTS section
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Hi there! LayerSlider needs an immediate update due to a known critical security flaw announced yesterday and being actively exploited. Please release a theme update as soon as possible (preferably tonight or tomorrow) that includes the latest version of LayerSlider so that we all can keep our sites safe.
Thank you!
Hi there,
If you need the latest version of the LayerSlider feel free to send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
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Hello – I need to update the following plugins – LayerSlider WP, Slider Revolution, WPBakery Page Builder. I have a purchased copy of your theme, but these don’t automatically update. Can you advise how to do this please. Thanks so much.
Hi, I have updated the Core Plugin them and I now see that the other updates are in there. I’ve updated all that I can, however LayerSlider plugin still needs an update to the new version 7.10.1. How do I access this please?
I just downloaded the LayerSlider from the theme file and uploaded it and it’s updated it. Please ignore all my messages 
Have a great day!
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We are glad to hear this!
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Hello, I’ m using pricing table element. How can I add a link on image?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Οκ thanks, I have an another issue. How can I change the style of mobile menu?
Hi there,
Within our Qode Options > Header > Mobile menu you will see the styling options available, so please try to edit the options to style your mobile menu.
We hope this helped and if you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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How can I set the Fullscreen Menu only on mobile?
Hi there,
To remove the Fullscreen Menu on large screens, paste the following CSS in Qode Options -> General -> Custom CSS field:
@media screen and (min-width: 1001px) { header .side_menu_button_wrapper { display: none; } }
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thanks a lot!
Hi there,
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Hi there, there’s an issue in Qode Property City List.
It’s not showing all properties, just 12 (there are actually more), example: https://roomerselche.com/property-city/elche/How can we make to show all of them?
Hope you can help guys. Thanks.
solved
Hi there,
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I download theme installation file, but malware bytes find a virus inside the zip file: Trojan:HTML/Phish.VRVR!MTB themeforest-vfVuXg08-bridge-creative-multipurpose-wordpress-theme-wordpress-theme.zip->bridge/plugins/layersliderwp-7.10.0.installable.zip->LayerSlider/assets/templates/tmpl-project-preview-iframe.php
Hi there,
This is probably false positive but in order to check this directly on your end please feel free to send us a mail to our help center providing your purchase code in it and our team will check this on your end.
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Hello, I’ve changed my domain and transferred the website to the new one. I deregistered my license but cannot register on the new website. It says, “Code is already registered for another domain.” What should I do?
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Updated site to latest version including Core and logo and images are missing throughout site. Usually I can just refresh the header and hit save and it will fix it but not on this update.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center where one of our support agents can check everything and assist you.
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Urgent Help! Theme registration stuck at “Please Wait…” after “Register Theme” button.
Hi there,
Thanks for writing in! Please check this article that can help you and if you still need assistance please feel free to submit a ticket to our Help Center and one of our support agents will assist you.
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Hello, How can I increase the space between some pricing table element on my home page (www.wade.gr) . How can I fix this? Please ckeck the screenshot on the following link https://imgur.com/a/CuhmtYW
Hi there,
We see your website on mobile, with even spacing between the pricing tables.
Please clear your cache as well please tell us which device you are using so we can double check.
Thank you
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Hello, The demo 506 (https://bridge506.qodeinteractive.com/) not appear on my dashboard Bridge Dashboard > Import. What I have to do for import this demo to my wordpress? I’ve WP version 6.4.3 and Theme Version 30.4. Thanks
Hi there,
Thanks for writing in! Have you updated Bridge Core to 3.1.6, please check this and let us know.
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Perfect, now works fine! I imported the demo, but finally when I refresh my website, not appear the same homepage from the demo, what happen? Not sliders, not content…and I imported all the content. What I have to do for start with a full template? Thanks!
Hi there,
It is a bit hard to tell from here. It depends on which demo you imported. Feel free to submit a ticket to our Help Center and one of our support agents will assist you and check this on your end.
Thanks.
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I already bought this theme, how can I use your templates on two different sites?
What is the cost of a new license?
Hi there,
Thanks for writing in! By the regular license you can only use one purchase for one domain, so you will need to purchase another license if you wish to use it on another domain and the price is listed on Themeforest info page.
We hope this helped and let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I just want to use my license, but they said it’s already in use, which is not the case
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello there. I’m trying to import the demo “bridge369”. Where I can find the LayerSlider slideshow import files? It doesn’t show up in the folder. Thanks.
Hi there,
Thanks for writing in! If you are missing the sliders somehow you can always import them manually. Feel free to check this tutorial about it here. We hope this helped.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
On my dev environment (I am using local by flywheel) I cannot import demo anymore. I did a fresh setup, upload last bridge theme and activated it. When I try to import “interactive links” demo (import type: all, import attachments: yes) it stucks at 72%. This is the error I can see on my console:
load-scripts.php?c=1…lupload&ver=6.4.3:2 POST https://bridge-starter-mar24.local/wp-admin/admin-ajax.php 500 (Internal Server Error) VM670:1 Uncaught SyntaxError: “[object Object]” is not valid JSON at JSON.parse (<anonymous>) at Object.error (core-dashboard.js?ver=6.4.3:238:41) at c (load-scripts.php?c=1…d&ver=6.4.3:2:25304) at Object.fireWith [as rejectWith] (load-scripts.php?c=1…d&ver=6.4.3:2:26053) at l (load-scripts.php?c=1…d&ver=6.4.3:2:77807) at XMLHttpRequest.<anonymous> (load-scripts.php?c=1…d&ver=6.4.3:2:80265)
Here it is my php.ini configs: ... max_execution_time = 1200 max_input_time = 600 max_input_vars = 4000 memory_limit = 512M post_max_size = 1000M max_file_uploads = 20 output_buffering = 4096 ... upload_max_filesize = 300M allow_url_fopen = On
I want to do it because on my prod environment I broke home page (see the attachment) and I want to import the home from a fresh demo (https://bridge397.qodeinteractive.com/). On the same monitor (24’‘) I see the home in a different way. The size of the image is the same 1608×786) but it is rendered wrongly on my home.
Please help me
Hi there,
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you need any further assistance, we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hello,
Is it possible to run the theme on a demo domain for the client first before uploading it to the client’s domain?
Hi there,
Thanks for writing in! Yes you can do that, of course when you will transfer the theme to the clients domain you will need to deregister the theme, transfer it to the main domain and then register it back.
We hope this helped and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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