26703 comments found.
Demo 511 doesnt exist in the slider files. how to proceed?
Hi there,
We have checked this and the slider files are present for the demo 511 Please check this tutorial on how to find the slider.
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After one of many updates, the “post slider 1” element stopped working properly. The post scroll bar on the right side has stopped showing. As a result, the entire appearance of the website deteriorates. Console in firefox shows error: Uncaught TypeError: d.niceScroll is not a function onInitialized https://.../wp-content/plugins/qode-news/assets/js/news.min.js?ver=6.5.2:1 trigger https://.../wp-content/themes/bridge/js/plugins/owl.carousel.min.js?ver=6.5.2:6 initialize https://.../wp-content/themes/bridge/js/plugins/owl.carousel.min.js?ver=6.5.2:6 e https://.../wp-content/themes/bridge/js/plugins/owl.carousel.min.js?ver=6.5.2:6 owlCarousel https://.../wp-content/themes/bridge/js/plugins/owl.carousel.min.js?ver=6.5.2:6 jQuery 2 owlCarousel https://.../wp-content/themes/bridge/js/plugins/owl.carousel.min.js?ver=6.5.2:6 t https://.../wp-content/plugins/qode-news/assets/js/news.min.js?ver=6.5.2:1 jQuery 2 t https://.../wp-content/plugins/qode-news/assets/js/news.min.js?ver=6.5.2:1 o https://.../wp-content/plugins/qode-news/assets/js/news.min.js?ver=6.5.2:1 jQuery 2 On my other websites that use Bridge theme I have the same problem.
Hi there,
Please check if you have updated both the theme and the Core plugin since it is necessary to update the Core plugin and all bundled plugins. Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have the latest version of Wordpress, Bridge, Bridge Core, Qode news, no effect.
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
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Hello, Very nice theme. I have a couple of prebuying questions: Is there any example in the demo sites of the event calendar? Is it possible to build a video header? What slider do you use? Thank you!
Hi there,
Thanks for taking an interest!
1. You can see the events presented here: https://bridge217.qodeinteractive.com/
2. Yes it is possible to add a video header.
3. Within bridge theme you have Revolution Slider, LayerSlide and our Qode Slider to choose from.
We hope this helped and let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
As user SocialPepper, I’m having the same issue with quode slider… there is a blank black space where slider used to be.. Please can you advise how to fix this? Thanks!
Hi there,
Thanks for writing in! Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
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Hi, I just updated the theme. Thank you for that. Unfortunately in one of my websites, the Qslider does not show the slide I implemented after the themeupdate. The slide is black at the moment. I have the correct license but no longer support. How can this issue be solved? Thank you for your help.
Hi there,
Thanks for writing in! Have you updated the Core plugins to the latest version?
Please provide us with your website URL so we can check this.
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Hi, Yes Core and WP Bakery are updated. URL: https://www.cjconsult.be/
Hi, Any update on this?
I also had the same error 7 months ago after a theme update (see comment from 7 months ago).
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
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Please deregister my license, I sent you an email. My client abandoned their domain and website without letting me know so I can reclaim the license. Thanks
Hi there,
Thanks for writing in! Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
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I just purchase the themes, i need to know where can i find the Revolution Slider license key?
thanks!
Hi there,
Thanks for writing in! Please note that Revolution Slider does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.
You can read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi there,
Thanks for writing in! You can import the landing page also. It is included within the import.
We hope this helped and let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I want to change the icon of toogle element. how can I do this? check the link https://wade.gr/syxnes-erotiseis-faq/
Hi there, Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have a question, the portfolio demos with elementor, do they also work with elementor free or are you required to buy elementor pro to get the portfolio?
Hi there,
Thanks for writing in! The Bridge theme is compatible with the regular version of Elementor and it is not Elementor Pro supported.
Thanks for understanding and let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Despite the last few updates the revolution slider plugin is still at version 2023 6.6.20 while the latest version is 6.7.4
Hi there,
If you need an immediate update of any of the plugins, please send us a mail providing your purchase code in it and one of our support agents will provide you with latest versions.
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Help! I know there is an easy solution to this, but when I split the menu at the top I would like the right menu to huge the edge and not be on top of logo. Can you help with that. strokesgained.com
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
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Hi there, Just wondering how I update my theme from 13.6 please?
my logo size is broken, how can i resize my logo before I update the theme.
https://medpracnetworks.com.au/
I tried to update but my theme broke and I have to restore.
Hi there,
Thanks for writing in!
Please follow the guidance on how to update the theme and its plugins here. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002480038-How-To-Update-The-Bridge-WordPress-Theme-And-Bundled-PluginsAlso Envato Toolkit is an outdated plugin. So, now you should use Envato Market and procedure is pretty much the same.
Please, just go to /wp-content/themes/bridge/framework/modules and remove whole folder envatowordpresstoolkit This is deprecated Envato Toolkit plugin that is replaced with Envato Market plugin.
If you are using child theme be aware of the following: In Bridge 18.0 we had to change function names as per Themeforest request in order to meet their new coding standards, and child theme modifications must reflect these changes since 18.0 Bridge release. If you have modified functions via child theme, you’ll have to rename functions in the child theme in order your child theme to work after the update.
So regarding the child theme customizations – in Bridge releases starting from 18.0 we had to change function names, in order to meet Themeforest requests and standards. Therefore, if you have customized theme functions via child theme, those customizations will not work until you change function names – you just have to replace function name prefixes from ‘qode’ to ‘bridge_qode’ in your child theme. For example, the function name ‘qode_is_native_font’ should be changed to ‘bridge_qode_is_native_font’ in the child theme functions.php file, in order modified function to work.
Some variables and actions had to be renamed too. For example, variable name $qode_options_proya has been changed to $bridge_qode_options. The action ‘qode_header_meta’ is now called ‘bridge_qode_action_header_meta’. Our advice is to compare old file with new file version from the latest Bridge, to see what has been changed. If there are only minor modifications in your child theme file, the safest method would be to use new file version from the latest Bridge and make necessary modifications in the code, instead of renaming functions or variables in the old file.
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As always, outstanding help Next level stuff – many thanks.
The upgrade went smooth
I just have one issue – how do I adjust the top margin for mobile logo? It is too high and partly off-screen?
If I set the – top: 0%; in CSS the mobile is fine, but the main logo is way down off the header now 
lol
Hi there,
Could you please provide us with your website URL so we can check this.
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Hello, can you please deactivate my licence from the localhost server? I made mistake and left it active and deleted localsite. My purchase code is 12a1af18-**-01b0e6bdcad3. I have already made an inquiry via email but never got a response.
Hi there,
We can see that your purchase code is already deregistered so please try to register it once again and keep us updated on this please.
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Good day. , We recently uploaded your theme but we only getting a plain white screen. Kindly assist in troubleshooting (Our Support has expired)
Hi there,
Thanks for writing in! Please check this article that can help you here.
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Have a legitimate install of Bridge theme and your website has been messed up since an update? Try going to ‘Qode Options’ and click ‘save’. That’s that I needed to do. Good luck.
Hi there,
Thanks for writing in! Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
This error usually occurs if you missed updating the Core plugin.
Please check this and keep us updated.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
logo missing and other style issues since updating theme. I’ve visited support but my two latest license purchases arent showing in your list of ‘supported’ so I’m unable to submit a ticket. How can you get my latest two licenses on to the Help are?
Hi there,
Thanks for writing in! If you have a valid license and it is not showing up as supported item, it only means that you have not submitted a ticket with these purchase codes. So what is necessary to do is to enter Theme (Bridge), Theme Profile (Qode) and Purchase code, leave the Supported Item field empty and you will be able to submit a request. In that way after the submission it will be shown in the supported item after you have submitted a request.
When it comes to logo and styles, please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
This error usually occurs if you missed updating the Core plugin.
Please check this and keep us updated.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there! I’ve been exploring the features of “Bridge” and I’m quite intrigued by its potential for creating immersive online experiences. I’m particularly interested in how the theme integrates with social elements and user profiles. How does “Bridge” enhance community engagement and user interaction beyond the standard features? Also, I’m curious about how the theme accommodates third-party plugins that enhance the user experience, like for example, a social media and community plugin called Youzify. Have you seen any successful integrations with similar plugins that have enriched the overall user experience on sites built with “Bridge”?
Hi there,
Thanks for taking an interest!
We do have our social share that you can use as a standard feature and when it comes to Youzify you should know that the plugin has not been tested and we simply cannot guaranty theme compatibility.
We are here of course if you have any additional questions.
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I am trying to install this theme locally and when I go into the dashboard it says this theme is already registered on another domain. I don’t have any other active domains. How do I de-register it from whatever domain it is tied to?
Hi there,
Thanks for writing in! Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
You can always do it on your end from our help center
If you still need assistance, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, expired support, hope for a tip! Could you provide a filter or hook, so I can customize the breadcrumb trail to add a middle ‘Portfolio’ link, making it Home > Portfolio > Portfolio_Item? Many thanx
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
